Audience

Healthcare Organizations, Hospital's, Physician Practices

About Mend

Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.

Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.

Pricing

Pricing Details:
- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version:
Free Version available.

Integrations

API:
Yes, Mend offers API access

Ratings/Reviews

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Company Information

Mend
Founded: 2014
United States
www.mend.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Mend Frequently Asked Questions

Q: What kinds of users and organization types does Mend work with?
Q: What languages does Mend support in their product?
Q: What kind of support options does Mend offer?
Q: What other applications or services does Mend integrate with?
Q: Does Mend have an API?
Q: Does Mend have a mobile app?
Q: What type of training does Mend provide?
Q: What pricing for support is available for Mend?
Q: What pricing for training is available for Mend?

Mend Product Features

Medical Scheduling

Facility Scheduling Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Scheduling Supported
Recurring Appointments Supported
Staff Scheduling Supported
Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Multi-Location Not Supported
Patient Records Not Supported
Physician Management Not Supported
Self Service Portal Not Supported

Mental Health

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Progress Notes Supported
Single Provider Practice Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
Personnel Management Not Supported

Patient Engagement

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Progress Tracking Supported
Personal Health Record Not Supported
Self Management Not Supported

Patient Portal

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Intake Forms Supported
Secure Messaging Supported
Video Consultations Supported
Health Record Access Not Supported
Lab Results Not Supported
Prescription Renewals Not Supported

Patient Scheduling

Notifications/Alerts Not Supported
Approval Process Control Not Supported
HIPAA Compliant Not Supported
Mobile Access Not Supported
Online Scheduling Not Supported
Patient Communications Not Supported
Patient Intake Not Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Payment Processing Not Supported
Reminders Not Supported
Analytics/Reporting Not Supported
SMS Messaging Not Supported

Payment Processing

Mobile Payments Supported
Online Payments Supported
ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Telemedicine

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Supported
Video Conferencing Supported
Teleradiology Not Supported

Mend Additional Categories