Audience
Medical teams and hospitals searching for an advanced Appointment Reminder solution to increase patient experience
About 1Call
When you want to streamline your communication protocols and workflows to improve the patient experience, it’s imperative that you include your call centers in the process. Hospital call center operators directly correspond with patients and medical staff across enterprises and become a crucial communication link. Our customizable software applications are used by organizations of all sizes, to help overcome communication barriers in healthcare. Our hospital call center customers report reduced caller wait times, quick and accurate communication with on-call staff, and improved code call handling when using 1Call software. Medical staff rely on our secure messaging app, telehealth capabilities, and EMR integrations that streamline workflows and reduce alarm fatigue.
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Integrations
No integrations listed.
Company Information
1Call
Founded: 1976
United States
www.1call.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support
Online
1Call Product Features
Call Center
Escalation Management
IVR / Voice Recognition
Queue Management
Real-time Chat
Reporting/Analytics
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer