Alternatives to listening247

Compare listening247 alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to listening247 in 2024. Compare features, ratings, user reviews, pricing, and more from listening247 competitors and alternatives in order to make an informed decision for your business.

  • 1
    Brandwatch

    Brandwatch

    Brandwatch

    Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.
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    SocialBook

    SocialBook

    Boostinsider

    Finding influencers who deliver results should be simple! Don’t hire influencers that have no influence, use SocialBook. SocialBook is an extremely powerful, end-to-end influencer marketing management software tool. With SocialBook you can do the following: 1) Search a real-time database of over 2 million influencers across social media platforms like YouTube, Instagram and Twitch. 2) Track a keyword on social media and see what is trending and the related content. 3) Analyze an influencer's data to find the best ones to work with. 4) Reach out to them easily with email outreach tool. 5) Set up, manage, and track a campaign all in one place.
  • 3
    Auris

    Auris

    GenY Labs

    You can now augment your market research using Auris - an AI-powered consumer insights platform. Auris' deep learning models act on streaming data to provide invaluable insights. Think infinitely larger sample size, real time results at a fraction of the cost. Auris uses alternative data, which is already out there in the form of consumer conversations, feedback, reviews and so forth. This unstructured data needs cleaning for noise reduction, enrichment for various attributes. Auris enables that. The results is that you get great insights, in a very short period of time, in the manner you'd like. Rely on Auris for empowering your marketing strategy and execution. Listen to everything that you value: your brand, your product, and your areas of interest. This includes social media, review boards, news streams, influential blogs, even your competition! With Artificial Intelligence and Neuro-Linguistic Programming on your side, give form and structure to this raw data.
    Starting Price: $99 per month
  • 4
    Rankur

    Rankur

    Rankur

    Rankur is a top-rated tool for easy listening on social media. Discover conversations about your business, your products, your managers, your competitors, and communicate in real-time with your audience. Our software lets you engage on social media networks like Facebook, Twitter, YouTube, and more. Measure your success and work in a team! Listen to the entire web, monitor news, blogs, digital media, and social networks. Our crawler scans more than 100M web pages per day and extracts conversations, comments, articles and online reviews. With Rankur you stay on top of everything that happens online. Manage company pages straight from Rankur. Schedule posts, respond to customers and prospects from one single place. Improve your customer relationships with our powerful and yet affordable reputation management tools. Monitor your social media campaigns and reach targeted audiences with ease.
    Starting Price: $24 per month
  • 5
    Hootsuite

    Hootsuite

    Hootsuite

    Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all their customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, customer care, and social commerce. Push your results further and get more from social with Hootsuite.
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    Starting Price: $99 per month
  • 6
    Tagboard

    Tagboard

    Tagboard

    A cloud-based canvas with an intuitive drag and drop workflow to produce engaging live programming from anywhere. One-click access to billions of pieces of content from every major social network, to bring the voices of viewers, athletes, and celebrities into your programming. Seamlessly layer custom graphic templates into your production remotely or in-studio, with total control to edit your graphics on the fly. Create new programming opportunities by leveraging polls, heatmaps, trivia, and more, while creating new measurable cross-channel sponsorship opportunities. Your viewers are already talking on social media. Give them an active voice in your programming to boost participation and extend viewing time. You get instant access to content from the richest sources, including Twitter, Instagram, Facebook, Reddit, YouTube, TikTok, and ZipWhip. Don’t reinvent your workflow. The Tagboard Curate button is integrated across the social platforms you already use.
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    AreTheyHappy

    AreTheyHappy

    AreTheyHappy

    AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence. • Review Management • Social Media Management • Team collaboration & auto-updating tasks • Smart ticketing surveys • Automated reporting The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc) One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams. The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences. Start with a 14 days free trial
    Starting Price: €49/location/month
  • 8
    Radarly

    Radarly

    Linkfluence

    Radarly is an AI-powered consumer insights platform with social data at its core. It combines the immediacy of digital data with the rigor of proven Consumer and Market Insight methodologies. It gives you access to reliable, structured quantitative and qualitative intelligence at all times. Go beyond social listening. Your success depends not just on listening to social conversations. You must stay attuned to dynamic markets and fast-moving customers more effectively than the competition! Radarly empowers you to support a more agile, customer-centric and data-driven brand lifecycle. Go from insight to action faster. Radarly is designed to serve the needs of the entire organization in multiple industries. It covers every stage of the brand and product-management lifecycle from strategy to execution and everything in between.
  • 9
    Dialogfeed

    Dialogfeed

    Dialogfeed

    Allows marketers and media to collect social network UGCs, moderate screens, maintain, republish them to inform, engage, and enhance the audience in order to broaden it. You create a social network hub for websites and a social wall for TVs on all social networks Facebook, Instagram, Twitter, YouTube...and RSS with full control to republish them to amplify them everywhere and improve the ROI API also available in JSON or XML for aggregating raw data feeds.
    Starting Price: $89 per month
  • 10
    Sprout Social

    Sprout Social

    Sprout Social

    Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.
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    unitQ Monitor
    Keep your finger on the pulse of product quality. unitQ Monitor analyzes popular customer channels — including App Store reviews, Zendesk tickets, and social media — in over 100 languages to uncover potential issues with your product, in real time. Users are saying a lot about your product.unitQ Monitor helps you listen. Cross-channel monitoring unitQ Monitor scans and analyzes what customers are saying across popular channels, including the App Store, Zendesk, Reddit, Twitter, and more. Global feedback and insights Helpful insights aren’t limited to a single region, which is why we translate feedback from over 100 languages into English and monitor at a global scale. Identify actionable Quality Issues. We use machine learning to parse translated feedback and eliminate noise and false positives to surface Quality Issues that would otherwise stay buried. Real-time dashboards and reporting unitQ Monitor offers a dashboard that displays trending Quality Issues
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    quintly

    quintly

    quintly

    Advanced social media analytics, delivered with unrivaled quality, customization, and flexibility. Get extensive or layered insights, take action faster and keep up with other players. It’s time to scale social media your way. Pull quality data from all your social media accounts and track performance across hundreds of profiles in one place. Analyse your performance and gain insights into your competitors, inspiring brands, future clients, social media influencers and more. Create and automate custom reports within minutes. Share data with your team or set up clients to access private stats securely. Choose to export comprehensive or specific social media reports at the press of a button, or set automated delivery times and formats. Gain full data flexibility and security with our carefully maintained API. Integrate data from your social platforms with your favourite analytics tools, business intelligence systems or data warehouses.
    Starting Price: $129 per month
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    CustomScoop
    We’ve got the news & social coverage you need. Stay informed with a 24/7 dashboard and email alerts. PR and marketing pros need easy access to fast, accurate information. CustomScoop delivers timely coverage of online, Twitter and print content. Brand damage can happen in the blink of an eye in today’s round-the-clock media environment. CustomScoop helps you stay on top of what is being said as it happens. Knowing what works and what doesn’t helps guide smarter investments. Once you prove ROI, clients and bosses will be more likely to expand your budgets. Building relationships with individuals who have the right audience has always been at the heart of PR and marketing. CustomScoop helps uncover the most effective voices to achieve your goals. Feeding the beast represents one of the biggest challenges of effective content marketing. CustomScoop works with you to identify relevant industry news and uncover ideas for your blog posts, videos, podcasts, and more.
    Starting Price: $299.00/month
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    Avarup

    Avarup

    Avarup

    Avarup is a unified review management tool that brings together customer feedback from various platforms. It enables timely responses, sentiment analysis, testimonial widgets, and social media amplification, fostering improved customer engagement and business growth. Centralizing customer reviews from various platforms, Avarup presents an all-in-one dashboard to track and respond to feedback, whether it's from Google, Facebook, Yelp, or another review platform. This unified approach eliminates the hassle of managing multiple platforms. By allowing businesses to respond to reviews directly from the dashboard, Avarup fosters seamless communication with customers. Beyond communication, Avarup aids in comprehending the sentiments behind reviews. Its robust review data analyzer identifies patterns, trends, and areas of focus from customer feedback, equipping businesses with actionable insights. Get started at avarup.com today!
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    Binary Fountain

    Binary Fountain

    Binary Fountain

    Binary Fountain is the leading online reputation management platform for enterprises, healthcare organizations and small and medium-sized businesses. Anchored in its Natural Language Processing (NLP) technology, the cloud-based platform mines customer and employee feedback from surveys, online ratings and review sites, social media and other data sources to equip organizations with actionable insights needed to improve brand loyalty, increase engagement and drive sustainable bottom-line results. On a mission to help companies grow their business and create better customer experiences, Binary Fountain serves various industries including healthcare, hospitality, retail, automotive and financial services.
    Starting Price: $200 per month
  • 16
    myPresences

    myPresences

    myPresences

    The only place you can manage all your listings and your reviews, while also getting new reviews, posting to your social channels, managing your search rankings, generating social proof, connecting with your influencers and monitoring your performance and how you compare to competitors. Optimize all your listings to improve search performance and conversions. Create a listing that converts on all the online services where people look for a business like yours. Manage and respond to reviews from 100’s of review services and get new 5 star reviews from your best customers on autopilot. Connect with your customers on Facebook, Instagram, Twitter, LinkedIn and Google My Business. Monitor how your business appears in search and maps for your most important keywords. See everything important about how your business performs online in one place. Really know how you are doing by benchmarking against competitors.
    Starting Price: $49/m per location
  • 17
    OBI Brand Monitor
    Keep track of your brand and reputation and make marketing, communication and PR efforts measurable. From now on, stay away from your gut feeling and make sure you really know what’s going on. With the OBI Brand Monitor you can keep a sharp overview of everything that is being said and written about your organisation online and offline. This way you can build your brand and reputation in a more targeted way. Keep an eye on the prevailing sentiment surrounding your organization or competitor. New campaign or crisis? Immediately see the effect on sentiment and adjust where necessary. Inform your organization using automated and data-driven reports. Everything can be customised with the information you want to display. Media monitoring stands or falls on its ease of use. Choose what you want to monitor in real time, where regular reporting is sufficient and what can be handled with narrowcasting. You indicate to us how you want to work, we set up the environment for you.
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    Mediatoolkit

    Mediatoolkit

    Mediatoolkit

    Mediatoolkit is an award-winning media intelligence solution that enables businesses of all sizes to monitor and analyze online conversations across 100+ million sources (including social media) in real-time and in any language. It notifies users the moment their query is mentioned online via email, Slack, or the Mediatoolkit mobile app. If a query starts generating more online buzz than usual, the tool will automatically send a Spike alert. Mediatoolkit also boasts very advanced yet easy-to-understand analytics. More than 2000 chart combinations can be customized, generating reports adjusted to your strategy and business goals, which results in fully unique datasets. That way, users can discover growth opportunities, manage brand reputation and consumer feedback, prevent crises, and identify influencers. Other features include Boolean search and advanced filtering options, custom brand reports and data exports, and unlimited users, keywords, and reports on all paid plans.
    Starting Price: $399/month
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    1440

    1440

    1440

    The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.
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    Brand24

    Brand24

    Brand24

    Brand24 is a media monitoring tool to identify and analyze online conversations about your brands, products, and competitors. Brand24 empowers its users to monitor their online reputation, prevent PR crises, track the results of their social media campaigns, boost their brand awareness, improve customers’ experience and find influencers. This tool collects all publicly available mentions in real-time and covers various sources, including social media platforms, podcasts, newsletters, news sites, blogs, forums, and more!
    Starting Price: $39.00/month
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    KePSLA

    KePSLA

    KePSLA

    KePSLA works with hotels and the hospitality industry to provide guest feedback solutions, social listening tools, deep guest analytics & competition watch. Our solutions helps our customers to better understand their guests and thus hyper personalize the product and services. We guarantee ROI on our solution within 60 days of installation and a noticeable positive impact on your bottom line. Our solutions cover the entire spectrum of the traveler journey from creating inspiration, helping in research, improving the booking process, enhancing travel experiences & influencing advocacy. Power your business with our Review Intelligence solution. Manage your online reputation, grow your reviews on sites that matter to you most, deep dive into guest reviews and understand your hotel performance by the department.
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    DataEQ

    DataEQ

    DataEQ (formerly BrandsEye)

    DataEQ, formerly known as BrandsEye, specialises in providing large organisations with high-quality, actionable data from unstructured customer and public feedback. Using a unique blend of AI and human intelligence, the company offers various tailored solutions that range from customer service and experience, to market conduct and risk management.
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    Coosto

    Coosto

    Coosto

    Get more results from social media. Publish, reply and analyze with ease. Schedule, publish and optimize your social media content more efficiently. Preview what your post will look like on desktop and mobile, so you can correct any errors right away. Use Post Approval and allow your colleagues to review a post to feel even more confident. Do you want to take it to the next level and improve your results? See which content contributes to your goals the most, using our 9 insightful metrics. Rescheduling the best performing posts is always just a mouse click away. Now that is what we call efficiency.
    Starting Price: $26 per month
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    Talkwalker

    Talkwalker

    Talkwalker

    Social insights for the world's most impactful brands. Your reputation is everything. Make sure it’s protected, globally. Talkwalker is your extra set of eyes and ears. Its AI powered analysis provides real time insights into what's happening on all social channels and online media, across 187 languages. This enables you to quickly identify issues and complaints before a crisis hits. Benchmark your brand and campaigns with our proven KPI frameworks. Measure sentiment and brand health. Connect social efforts to real business results and provide your management with instant reports. Compare your results to the competition, across every channel. Discover what customers really think about your brands and products in real time. Maximize the social performance of your communication campaigns with data-driven technology. Find the best stories and the true influencers to boost your brand power. With Quick Search, spot the trending stories on your brand and industry, in real time.
    Starting Price: $9,600 per year
  • 25
    EchoMail

    EchoMail

    EchoMail

    Email is ultimately the media that converts your followers, friends and prospects who write to you on FaceBook, LinkedIn, Twitter, your Website, etc. to customers. EchoMail provides a single platform for integrating all those inbound customer interactions. At EchoMail, we support our customers through both education and technology. We enable you to learn email best practises, by sharing our experience since 1993 in helping big brands who used their business email to get, keep and grow customers. The EchoMail platform also supports email monitoring and many other ways to tap into email intelligence. Using EchoMail, you can do email tracking and assessment of email and social media for reputation management, conduct email surveys and generate detailed email reporting. We also include a powerful email marketing module to enable you to proactively send marketing campaigns.
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    RepuSure

    RepuSure

    Reputation.ca

    Deepen client and employee relationships with RepuSure® programs designed to protect employees and employers while adding value and revenue streams to benefits programs. Every five minutes someone has their reputation damaged by blogs, reviews, social media or the mainstream media. Provide your customers with the protection they need with RepuSure® – online reputation management services – a personalized service that includes proactive education through our portal with video and online learning, 24/7 chat support, reputation monitoring software and when human nature strikes – proven expert crisis management. We have developed proprietary techniques for having certain content permanently deleted from certain websites. If it is possible, we will have the content deleted from the website and then removed from Google within a few days. Interested in learning more? Contact us at 1-888-505-5023
    Starting Price: $79 per user per month
  • 27
    Locobuzz

    Locobuzz

    Locobuzz

    Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organizations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Founded in 2015, Mumbai Headquartered Locobuzz's SaaS platform empowers prominent Fortune 500 companies’ marquee brands across sectors. Locobuzz Platform unifies various functions on its platform such as Marketing, Customer Experience, CRM, Analytics and Automation, Reputation and Crisis Management, Data-driven Social Media Management, Competitive and Market Intelligence, Rich and detailed Customer Intelligence, Monitor Brand Chatter, Identify Influencers all on a single Unified Platform.
    Starting Price: $300/month
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    BizBuzz

    BizBuzz

    BizBuzz Digital

    View the recent activity impacting your business, dive into your active tools, and understand the effectiveness of your marketing all from one simple platform. Claim, update, and fix business listings across 300 directories and websites that control local search the easy way. Monitor and manage all aspects of your online reputation, including listings, reviews, mentions and more. Grow your fanbase on social media, find real-time leads and share relevant content across all of your social channels. Strengthen your online visibility with responsive, mobile-optimized websites that customers and search engines love. Reach more customers through digital advertising campaigns that span across search engines and social media while backed by incisive analytics. For businesses with two or more locations, tap into the data and pinpoint your best and worst performers. Conquer your local market with the tools & talent you need to grow your business, not just one or the other.
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    ReviewIgnite

    ReviewIgnite

    ReviewIgnite

    ReviewIgnite is an online reputation management company that helps businesses leverage online reviews to improve their brand reputation, attract more customers and grow sales. Our powerful all-in-one platform provides a secure dashboard for clients to monitor online reviews, generate new reviews, respond to reviews, manage all their social media accounts and local listings. Through a secure, easy-to-use dashboard, businesses can monitor what customers are saying on major review websites and social media — such as Google, Yelp and Facebook — from any computer or mobile device, anytime. ReviewIgnite saves time while giving your staff the tools to receive alerts for new reviews, quickly respond to these reviews and analyze their feedback. The results? Improved service delivery, brand reputation and bottom line. Never fear – help is just a click or phone call away! A key part of our services is providing friendly, knowledgeable support to make sure you get the most out of ReviewIgnite.
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    Milestone Reviews

    Milestone Reviews

    MileStone Internet Marketing

    Stay on top of your competitors with benchmarking and competitive analysis that help you understand your performance. Milestone Reviews gives you a comprehensive view of your reviews, ratings and trends for all time so you can make decisions based on data. Measure keywords to describe your business and curate content ideas and strategy. Highlight the channels that matter most and the reviewers and commenters that are key influencers. See a total picture of your consumer sentiment across all channels. Manage Google, Facebook and Yelp reviews, along with 40+ major vertical-specific review sources in a single, simple dashboard. Monitor your comments, respond one to one, and engage with customers easily. Go beyond sentiment analysis with in-depth reporting that gives you the information you need to make impactful changes. Report at the location or brand level, filter reviews, and analyze data for all time. Understand the keywords used by your customers to describe your business.
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    brandSuite

    brandSuite

    brandSuite

    On-demand detailed reports on keywords your customers use to find you, how many people requested directions, where they are from, if they checked your website or not, and more. Artificial intelligence driven monitors will let you know if it detects incorrect information anywhere on the web and let you fix it with a click of a button. Build relationships, not followers. Social Media is essential in business. It creates opportunities to show potential clients what your service or product is like and how people adore it. Our online platform enables you to talk with the community, share promotions, and most importantly spread passion; all with the click of one button. No more logins, caption copies, tags, blah blah. Simple and modern, just like us.
    Starting Price: $305 per month
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    Vista Social

    Vista Social

    Vista Social

    Modern social media management tools for everyone. Expertly crafted social media management tools to help you exceed your goals. Find, collaborate, and schedule content for all your social channels. Visually schedule and preview your social media posts. Build relationships with your followers, and easily manage your social media messages, comments, and reviews in one place. Measure and report on the performance of your social media efforts. Create and customize simple, actionable reports that reveal what’s working and isn’t. Vista Social Listening tools help brands keep track of conversations that matter to them through timely alerts and sophisticated filtering. Strengthen online reputation with review management features such as reporting, alerts, and the ability to respond! Plan and publish to your social media profiles like a pro. Weaponize unique platform features and techniques that will fuel real results! Now powered by ChatGPT!
    Starting Price: $3 per month / social profile
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    Reputation.com

    Reputation.com

    Reputation.com

    Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.
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    brainer

    brainer

    brainer

    brainer enables businesses to manage their reputation and engage with customers in real-time. It’s a social reputation tool where customer feedback and reviews become an opportunity for businesses to build stronger relationships with their customers, understand their needs, and meet these more comprehensively. brainer will save you countless wasted hours so you can focus on what really matters, your business and family. No longer do you have to spend a lot of time navigating through a complicated dashboard. brainer allows you to simplify your business review experience. brainer helps you make sense of all the review data and information you gather from multiple sources about your locations, without having to look at a boring spreadsheets or complex graphs. We collect and store all your locations’ review information in one place and present it to you in an easily-digested format.
    Starting Price: $29.99 per user per month
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    RocketData

    RocketData

    RocketData

    RocketData is an easy-to-use platform to manage your company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices, and social networks. RocketData adds information about your company to these services, finds mistakes, fixes them, and protects your data automatically. RocketData also helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface. Our integration list includes Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenSreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and many other integrations as well as local ones for every region. Using our service company gets total control on its digital information across popular location-based services and increases online visibility and foot traffic.
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    ReputationStacker

    ReputationStacker

    ReputationStacker

    ReputationStacker is automated software that helps you get more reviews and feedback from your customers, improve their experience, and grow your business. Just add your customers into the dashboard and watch as the system sends them an email or text message with a single-questions survey. It automatically identifies your happy customers and sends them to the online review sites of your choice to post a review, while unhappy customers can let only you know what's wrong so you can fix it privately. Review monitoring notifies you when new reviews are posted to any online review site and logs them in your dashboard so you can manage your entire online reputation in one place. Our Review Stream widget allows you to show off your best reviews directly on your own website. You can even set the system to automatically share positive reviews on your social media pages.
    Starting Price: $69 per month
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    Myopolis

    Myopolis

    Myopolis

    A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.
    Starting Price: $28 per month
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    Clootrack

    Clootrack

    Clootrack Software Labs

    Respond to customer perceptions faster than ever before. Discover and rank your top brand drivers. Score brand equity vis a vis competitors. Discover emerging trends in your category. Keep your marketing and positioning at par with latest trends. Discover your customer beliefs. Strike a chord by talking their language. Understand how change in customer perceptions impact your brand – with the help of Artificial Intelligence. Our intelligence platform analyzes billions of customer opinions from all data sources in real-time to reveal topics that matter most to the customers. Clootrack can distinguish between a high-quality review and a pointless comment. It understands the emotional intensity of the opinions to clearly identify customers’ pressing needs.
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    Meltwater

    Meltwater

    Meltwater Group

    We help you monitor, understand and influence the world around you. Empowering PR, communications and marketing teams with an intuitive all-in-one product suite, powered by AI-driven insights. In today's always-on world, a marketer's job is never fully finished, which is why we developed a series of products focused on helping you stay on top of your digital strategy and marketing performance. Our suite of products aims to solve the problems faced by modern PR, communications, and marketing professionals. Insights and workflows designed to empower your social media and digital marketing strategy. Access a flexible solution that allows you to monitor social media for relevant mentions so that you can stay ahead of the game—and your competition. With access to unlimited ad-hoc searches and no volume restrictions across more than 20 different channels (including social networks), your social listening capabilities will be unmatched.
  • 40
    Ratecard

    Ratecard

    Ratecard

    More than 80% of companies think they deliver a superior experience, while only 8% of their stakeholders agree. Take control over this experience gap and improve your journeys by collecting feedback on autopilot via Ratecard. Our survey builder lets you create your questionnaire within minutes. We provide you with 20+ question types you can use with one click: CES, CSAT, NPS (standard/EU), and many more. We love to help you maximize your response rate. Use hidden fields and prefill these fields with data from your message's verified source to save time and create the best insights possible. Let your respondents skip a question - or two - to route them to the exact questions you'd like them to answer. Negative respondents provide valuable feedback, so we thank them.
    Starting Price: €9.99 per user per month
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    Divology

    Divology

    Divology

    Social media tools that will grow your business. Social Media Management Create new customers with engaging and shareable social media content. Now includes a Banner Ad feature! Reputation Monitor Protect your online reputation by monitoring and responding to customer feedback. Social Deals Increase new and returning customers with social deals that also builds email lists. We provide you with an online dashboard where you can track all of your key metrics and see everything that is being said about your business online. We provide you with engaging content specific to your industry and ideas for giveaways that grow customers. We can help you optimize your profiles and promote your business across social media websites to get customers that are ready to buy.
    Starting Price: $39 per month
  • 42
    PaloPro

    PaloPro

    PaloServices

    PaloPro , is a tool to observe, analyze and analyze all reports made on the Internet and Social Media, which provides valuable analysis and information to improve the marketing and communication strategy of companies. Using state-of-the-art technology for immediate and accurate results, PaloPro analyzes all online reports that shape the public opinion and reputation of companies, products, individuals, organizations, and their competition. Using quantitative and qualitative methods of research and analysis we identify and present the important topics of discussion about your company, products, people and organizations of interest. We come up with useful suggestions for the strategic improvement of your image and/or brand. We give you the possibility of Web & Social Listening , in a friendly and easy-to-use environment, to create dashboards with a wide range of available components, collecting the information you are interested in through your own queries.
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    MyReviewEngine

    MyReviewEngine

    MyReviewEngine

    Get more 5-star reviews and triple your sales. The number one all-in-one reputation management software for monitoring, managing and boosting online reviews. Easily invite your clients to review your business. Gauge customer intent before reviews are posted. Earn lots of 5-star reviews and increase your sales. You can quickly and easily auto-post your 4 or 5 star reviews to social media (i.e. Facebook and Twitter) to keep your stream full of positive influences. Just integrate your social accounts, set the schedule, and our software does it all for you!
    Starting Price: $99 per month
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    Localorm

    Localorm

    Nuance Digital

    Be Found and Stay Engaged with your customers! Be it a small business or multi-location enterprise or brand, we can help you enhance your online location presence, monitor, and manage your online reviews resulting in improved online reputation of your business. Manage your business listings, respond to reviews and generate periodic reports with Localorm dashboard. Do you know what your customers are saying about your business, your products and services online? It is important you listen to your customers and engage with them by monitoring and managing the online reviews. It is said, one negative online review or comment can be a 24% higher chance of losing a customer over your competition and can affect your online reputation. “Localorm” the user-friendly online reputation management tool is perfect for a business like yours. The cloud hosted Localorm Dashboard is ready and easy to use. Localorm helps you not only respond to your customers but provides you with insights.
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    Digital Air Strike

    Digital Air Strike

    Digital Air Strike

    Digital Air Strike helps businesses engage with consumers online with targeted ads, more 5-star reviews, custom social media marketing, patented lead response, and A.I. powered intelligent messaging. Digital Air Strike’s dedicated team and award-winning technology deliver measurable ROI to 5,000+ businesses worldwide. Thousands of businesses rely on our award-winning social media marketing, online reputation management, AI-powered intelligent messaging solutions, and patented lead response technology to connect with their customers and ultimately sell or service more new clients. Digital Air Strike’s dedicated team of experts and exclusive partnerships deliver 5-star results and measurable ROI. Get 9x more positive reviews when you partner with Digital Air Strike. Combine our award-winning review surge technology with social media and online reputation management to look better online and conquer your competition!
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    BrandMentions

    BrandMentions

    BrandMentions

    We dig every corner of the internet to find all the relevant mentions about anyone or anything. Discover and engage with your customers and the key influencers in your niche that will give you larger brand exposure & great insights about your target market. Get to know your customers' core interests and create products that will meet their exact needs and desires. BrandMentions tells you where to promote your products and find new customers. By always being aware of who talks about you and what, you get the power to understand and protect your reputation in a fiercely competitive market. Monitor everything that is being said about your company or product on all the channels that matter, be it web or social media. BrandMentions keeps you up to date with everything important in your market and anything connected to your company, providing real-time alerts straight to your inbox.
    Starting Price: $49 per month
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    RaveCapture

    RaveCapture

    RaveCapture

    Automate the capture of company and product reviews to showcase on your website and social profiles to increase sales. Customer reviews, product reviews, visual marketing tools, coupons, and SMS all under one roof. Collect reviews from your customers and display them on your site. Bring your site to life with authentic photos and videos from your customers. Increase repeat purchases by using coupons to incentivize customers. Reach your customers via SMS messaging and increase your review capture rate. Highlight your customers’ voices on your website and social media profiles to build trust with new customers and drive sales. Showcase customers’ reviews throughout their buying journey with on-site displays and social media posts. Share your stars on search engine results pages (e.g., Google) and your user-generated content on your social media profiles. Use content created by your customers to drive new sales from your marketing channels.
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    Semantrum

    Semantrum

    Semantrum

    24/7 monitoring of mentions and audit of reputation in the media, web sources, social networks with detailed analytics, visualization and tracking dynamics according to your personal metrics. About brands, persons, events or any keywords. Build detailed reputation analytics based on AMEC principles or your own metrics and KPIs Track metrics: media loyalty index, audience coverage, emotional color of publications in relation to the monitored object, publication resonance, etc. Identify information trends and respond to them in time or use effectively. Analyze the media activity of competitors in real time and dynamics by various parameters Track promotions, product portfolio news, look for new directions, including abroad. Make detailed media analytics about competitors content and PR strategy. Use easy-to-use benchmark reports and customized interactive infographics.
    Starting Price: $40 per month per topic
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    SoCast Solutions
    With more than 140 million people visiting a radio station website powered by SoCast last year, our platform generated more than $10 billion in valuable digital inventory for our broadcasting partners. Built from two decades of working with the radio industry, our digital marketing software allows you to easily engage your listeners and reach new customers for your advertisers. An omni-channel integrated content management solution makes it easy to manage, measure and promote content to grow audience engagement everywhere. From proposal to profit, it’s easy for your radio sales teams to retain & grow ad revenue while attracting new advertisers with our full suite of digital advertising solutions. Grow your business through a digital marketing strategy framed by data and focused on demonstrable results. Our team will we help you find your next customer!
    Starting Price: $200 per month
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    Repuso

    Repuso

    Repuso

    Reputation management, made easy. Collect social proof reviews, showcase on your website. Repuso monitors all your social media channels for reviews by your customers. Reviews can also be collected through our widgets. Select your favorite reviews in our dashboard for display in the widgets. Get notified and do this in real-time via our app! Increase your website’s conversion by showing the selected reviews in the floating widget or inline on your most important pages. By implementing Repuso and showing your visitors satisfied testimonials from real persons, you will boost the conversion rate of your website.
    Starting Price: $9 per month