Brandwatch vs. listening247 Comparison


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About Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.	About listening247® is the only social intelligence platform that has been specifically developed for multilingual high accuracy annotations and the easy integration of unstructured data from sources other than the web. listening247® is a platform designed for organizations to manage their unstructured and structured data, not only from social media but also from their own data sources such as call center conversations, chat message exchanges, emails etc. It offers the highest semantic and sentiment accuracy on the market. Most people call this discipline Social Media Listening, Social Listening, Social Media Monitoring, or Active Web Listening though the latest term to describe it is Social Intelligence. Social intelligence can help a company understand what is being said about own and competitive brands, companies, stock tickers, persons' names. We harvest data from different sources such as Twitter, Facebook, Instagram, blogs, fora, videos, review websites and any other public sources.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Medium-sized to enterprise companies across a broad array of industries. Key industries include agencies, retail, CPG, education, financial services, healthcare, travel, and technology.	Audience Companies and professionals seeking a social intelligence platform
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.0 / 5 ease 4.7 / 5 features 5.0 / 5 design 5.0 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Brandwatch Founded: 2007 United Kingdom www.brandwatch.com	Company Information DigitalMR Founded: 2010 United Kingdom www.digital-mr.com/solutions/social-media-listening
Alternatives GWI	Alternatives Brandwatch
Revuze	Rankur
Imatag IMATAG	Germin8 Social Intelligence Germin8
Meltwater Meltwater Group	SemanticForce
Critical Mention View All	Ara Xquisite Informatics View All
Categories AI Public Relations (PR) Audience Intelligence Brand Management Brand Monitoring Brand Protection Content Marketing Go-To-Market Marketing Account Intelligence Media Monitoring PR Analytics Reputation Management Sentiment Analysis Social CRM Social Listening Social Media Advertising Social Media Analytics Tools Social Media Management Social Media Marketing Social Media Monitoring	Categories Reputation Management
Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Show More Features Audience Intelligence Features AI / Machine Learning Audience Segmentation Competitive Intelligence Content Tracking Data Visualization Data-Driven Insights Filters / Search Image Recognition Sentiment Analysis Social Listening Social Media Analytics Trend Tracking Brand Management Features Approval Process Control Artwork Management Asset Management Change Management Fulfillment Distribution Project Management Brand Protection Features Case Management Domain Monitoring Investigation Management Marketplace Monitoring Mobile App Monitoring Paid Search Monitoring Prioritization Social Media Monitoring Content Marketing Features Audience Targeting Brand Management Campaign Management Categorization / Grouping Conversion Tracking Distribution Management Editorial Calendar Multi-Channel Publishing Publish Scheduling SEO Management Social Media Management Video Management Media Monitoring Features Alerts / Notifications Broadcast Media Monitoring Content Translation Dashboards / Reporting Export Results Online News Monitoring Podcast Monitoring Print Media Monitoring Social Media Monitoring Social CRM Features Calendar/Reminder System Customer Support Email Marketing Lead Capture Lead Nurturing Live Chat Marketing Automation Integration Multi-Channel Social Integration Social Media Monitoring Task Management Social Media Advertising Features Ad Buying Ad Creation Bulk Advertising Campaign Management Collaboration Tools Comment / Reply Moderation Digital Asset Management Reporting / Analytics Retargeting Roles / Permissions Social Media Analytics Tools Features Campaign Analytics Competitor Monitoring Customizable Reports Engagement Tracking Influencer Tracking Multi-Channel Data Collection Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking	Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label
Integrations ChannelMix Conversocial Conversus.AI DataMetrics Dataddo Desktop.com Hootsuite Instagram Instagram Ads LinkedIn Meta Ads PolyAnalyst QBank Qualtrics Customer Experience Salesforce Salesforce Agentforce Service Socialgist Studio Creatio X (Twitter) YouTube Show More Integrations View All 40 Integrations	Integrations ChannelMix Conversocial Conversus.AI DataMetrics Dataddo Desktop.com Hootsuite Instagram Instagram Ads LinkedIn Meta Ads PolyAnalyst QBank Qualtrics Customer Experience Salesforce Salesforce Agentforce Service Socialgist Studio Creatio X (Twitter) YouTube Show More Integrations
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