Alternatives to Simplicity

Compare Simplicity alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Simplicity in 2026. Compare features, ratings, user reviews, pricing, and more from Simplicity competitors and alternatives in order to make an informed decision for your business.

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    Passport

    Passport

    Passport Inc.

    Passport believes in helping cities create more livable, equitable communities and has built the only end-to-end digital mobility platform for managing parking, enforcement, permitting and micro-mobility, plus a network of external vendor apps. Cities trust Passport’s digital platform to provide them with real-time mobility data to make transactions at the curb easy and accessible.
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    ClearForms

    ClearForms

    ClearGov

    ClearForms (formerly CityGrows) is online permitting and licensing software for local governments. ClearGov acquired CityGrows and has rebranded the same great technology as ClearForms. With ClearForms you can help more constituents in less time, and provide more responsive and accessible services. Build digital forms for any internal or external workflows that are customized for your local needs. Our cloud-based software tools are ethically designed for government: they’re user-friendly and help increase compliance and reduce time wasted on paper forms and email.
    Starting Price: $1-25K/ year
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    Zencity

    Zencity

    Zencity

    Today, most government agencies are relying on limited resident feedback. Connecting the dots generated through online and offline sources is a struggle, and traditional feedback tools like town hall meetings and phone surveys simply aren’t enough. These tools are limited in scope; have low engagement rates; and do not produce data in real-time. Plan, strategize, budget, and measure impact across every department in city hall with real-time access to resident input. Zencity enables you to hear from each of your residents, beyond the engaged, vocal STP. Using AI and expert analysts, Zencity sifts through the noise so you can easily understand and address the needs and priorities of all of your community members around any civic-related topic. There’s an untapped trove of resident feedback data readily available online and waiting to serve you. Zencity automatically identifies, collects, and analyzes this data. Pulling from hundreds of external and internal channels and feedback sources.
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    Revise CMS

    Revise CMS

    Revize Software Systems

    Revize websites come with Citizen Engagement Web Applications that allow residents to be part of their government and participate more in their community! Government design is different here. We are a group of people with diverse backgrounds working together to create things that don't exist yet. Revize was the first to introduce responsive web design to the government website industry. Communication is the most important part of everything we do. Initial meetings establish client needs and expectations so there are never any unpleasant surprises. Together we determine the desired navigational architecture and prioritize what items should be accessible from the home page. In order to develop a website that truly reflects your municipality, we need to know as much as possible about your community. We take the time to do detailed research on your city’s demographics, shopping districts, downtown, parks and places of interest.
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    Roway

    Roway

    Perrill

    Right-of-way permitting, simplified. Process row permits faster so you can serve your community better. What is Roway? Roway® is a simple, efficient, and secure web-based right-of-way permitting application that allows city workers to quickly approve permits so they can spend more time making their communities great. Developed in 2002, Roway has helped cities throughout the U.S. save thousands of hours through hassle-free collection and approval of right-of-way permits. Trusted by cities, loved by citizens. Cities of all sizes rely on Roway for faster permit processing. Utility workers, residents, and other users love how easy it is to submit their permit applications and get fast approvals. Permits as easy as 1-2-3. Are you still getting lost in PDFs, faxes, and endless phone calls to finalize permits? With Roway, you can submit and approve right-of-way permits in minutes. Do more for your city with ROWay.
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    OneView

    OneView

    Granicus

    In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.
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    OpenCities

    OpenCities

    Granicus

    OpenCities empowers local governments of all sizes to provide efficient digital interactions. With innovative, engaging, and easy-to-use website tools, OpenCities is helping governments serve better — from the launch of a website well into the future. Provide an unmatched user experience by simplifying government information and effectively connecting residents to the content they need. Connect people to information and services without needing to understand complex government structure or language. Benefit from a purpose-built for government search engine that simplifies government terms and finds the information users are seeking. Empower organization-wide content creation with a low-code/no-code platform that includes flexible design, as well as content templates and tools. With a simple, population-based subscription model and minimal website set-up time, OpenCities empowers local governments of all sizes to provide efficient digital customer experiences.  
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    eScribe

    eScribe

    eScribe

    eScribe is an end-to-end, cloud-based meeting and agenda management solution designed specifically for the public sector. It streamlines administrative tasks, simplifies meeting processes, enhances departmental collaboration, and fosters public participation through features like live streaming and closed captioning. Designed for local governments, school boards, and other public entities, eScribe integrates seamlessly with existing workflows, reducing the time spent on manual processes and paperwork. By providing tools for agenda creation, document collaboration, voting, real-time meeting participation, and more, eScribe empowers organizations to focus on serving their communities efficiently and effectively. Want to learn more? Schedule a demo today!
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    GOGov

    GOGov

    GOGov

    Government Made Simple - for citizens, staff and elected officials. GOGov is used by millions of citizens in over 200+ local governments and include solutions for Citizen Requests, Code Enforcement, Citizen Notifications and Online Permitting. GOGov Code Enforcement is an innovative and easy-to-use solution for managing all your Code Enforcement cases. Manage all aspects of your code enforcement case. Create letters & citations from templates in a single click. Help process annual and recurring types of inspections. Keep citizens informed with a trusted source of alerts, notifications, and events. Easily push your critical content to all of your important channels such as Email, Mobile, Twitter, Facebook, and Website. One place to access all notifications and important information directly from your local municipality. Push content to all important channels such as Email, Mobile, Twitter, Facebook and Website.
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    CivicTrack

    CivicTrack

    CivicTrack

    Constituent management software for your mission. Powerful cloud software to help you build meaningful relationships with the people you serve. CivicTrack makes casework easier than ever. Connect constituents to services they need, provide timely updates and track every message related to a case on one screen. CivicTrack allows you to store all contact and interaction data in one centralized web space, creating a holistic record for each constituent. CivicTrack allows you to track cases, email people and store files in one easy place with all actions and correspondence recorded. Switch from Excel or another provider? We offer implementation assistance to ensure that your data smoothly and securely transfers into CivicTrack. As intuitive as CivicTrack is to start using it, we provide free training for our users and ongoing support. Permission-based access per user and a high degree of customization to meet your needs.
    Starting Price: $46/month
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    Accela

    Accela

    Accela

    The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.
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    Everbridge Community Engagement
    Easy opt-in improves your reach and simplifies sending notifications to visitors about a special event, traffic updates to residents, or critical alerts to your employees as they commute to work. When seconds matter, notify visitors, residents, and employees over multiple communication paths, including voice, SMS, email, and social media. Build a comprehensive resident database without relying on landlines. Text event-based keywords to follow sporting events, festivals, concerts, and convention information. Add a widget to your website or opt-in page and let people provide their contact information. Download the Everbridge mobile app and receive information via push notification. Community Engagement is optimized for use on tablets or mobile devices and facilitates seamless posting of multimedia via one click. Publish and distribute enterprise and community notifications at scale with the push of a button.
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    Balancing Act

    Balancing Act

    Balancing Act

    Share information with residents about your budget and educate them on key financial issues. Receive informed input to help you make the tough choices that are necessary to balance your budget. Let residents experience the same constraints that you face. Proud of the services you provide to residents with limited resources? Why not give them a receipt? This app asks a few simple questions, estimates taxes paid, and then shows individuals where their tax dollars go. Prioritize is a new engagement tool to get stakeholder preferences on budgeted projects. Prioritize goes above and beyond a survey with a unique dual approach that allows users to make selections and then rank order them. Prioritize is a new engagement tool to get stakeholder preferences on budgeted projects. Prioritize goes above and beyond a survey with a unique dual approach that allows users to make selections and then rank order them.
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    NeoCity

    NeoCity

    NeoCity

    Your users configure the homepage that suits them. The areas of interest and the features they use the most are thus accessible at a glance. Propose content and a tree structure adapted to your user types. Examples: residents, visitors, new arrivals, parents, seniors and many more! Offer the same experience and the same level of information to your different audiences. Our applications are fully multilingual! Your mobile application retains the graphic charter of your municipality while adapting to the mobile format (logo, colors, coat of arms, etc.). We update your mobile application free of charge to adapt to the evolution of your needs and those of your citizens. Your city's mobile application will be available in smartphone and tablet format on Apple and Android. Your city's mobile app automatically picks up news and events from your website. Also, we automatically retrieve all of your Facebook feeds.
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    Revize

    Revize

    Revize

    Revize websites come with citizen engagement web applications that allow residents to be part of their government and participate more in their community. Revize offers an interactive online forms app that makes it easy for residents to submit all types of applications, like permits, dog licenses, and starting or stopping water services. The submitted forms are routed to the respective departments with full tracking and status updates available. In summary, the app allows residents to submit any application and monitor the progress of their requests. Also, the staff can build any number of forms using this app. Using this app, you can upload agendas, meeting packets, meeting minutes, proposals for review, and more to one area of your website for easy access and review before, during, or after meetings. Previous meeting agendas and information are archived per meeting for quick access at any time.
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    AccessE11

    AccessE11

    AccessE11

    The software of choice for local governments to engage with and improve service to their residents. AccessE11 manages the interactions between residents and their municipality. With over a decade of experience working directly with municipalities, AccessE11 provides powerful service request management software and citizen relationship management tools to automatically translate citizen requests into quantifiable actions. Offering a suite of publicly accessible web portals and a rich workflow engine, AccessE11 is the tool of choice to streamline the communication between your staff and the community they serve. AccessE11 is dedicated to partnering with our extensive list of small to medium-sized municipal customers, sharing years of expertise and best practices to deliver outstanding service request management and enhanced citizen engagement.
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    Granicus

    Granicus

    Granicus

    More than 5,500 global government agencies have chosen Granicus to modernize their online services, website & CMS, digital communications strategies, public meeting experience, and records management. The Granicus Civic Engagement Platform connects people and government with a unified experience that integrates website, online services, digital communications, and more to serve every resident equally and inclusively. Our platform uses powerful, cloud-based technology to better connect people and government with low-code solutions unified, intuitive digital experiences; expanded reach to access your community easy collaboration and rich resident feedback. Purpose-built for government, our solutions are built with the infrastructure, scale, and security to empower public servant leaders across state, federal, national, and local agencies.
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    SDL Desktop

    SDL Desktop

    Spatial Data Logic

    SDL Desktop is a powerful desktop application for municipal staff that connects departments and automates processes. SDL Portal is a web-based tool for residents and municipal staff to conveniently access public data. Municipal staff can use the portal as a quick reference tool whereas residents can engage with their municipality through the portal. SDL Mobile is a mobile app allows for increased field productivity. Inspectors, sub-code officials and other municipal field employees can process inspections, manage tasks and access property history on the go.
    Starting Price: $1750.00/year/user
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    Maptionnaire

    Maptionnaire

    Mapita Oy

    Maptionnaire is a hassle-free community engagement platform. It enables cities, consultancies, and research organizations to easily collect local insights and make GIS-backed decisions. Since 2011, Maptionnaire’s customers have gathered more than 25 million responses that influenced 14,000+ planning projects across more than 40 countries. At Maptionnaire’s core are map-based tools for designing questionnaires, collecting information, and analyzing data. Maptionnaire also helps planners and local governments to collaborate, report, and communicate about community engagement and participatory budgeting projects with citizens and stakeholders, as well as internally within the organization.
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    OpenGov

    OpenGov

    OpenGov

    OpenGov was founded in 2012 by Zac Bookman, Joe Lonsdale, and technologists from Stanford University, who studied government budgeting in the aftermath of the Great Recession. They observed dedicated public servants struggle against outdated technology that prevented them from accessing timely spending information and communicating their priorities to residents and elected officials. Believing there was a better way, they built modern cloud software designed exclusively for government. Today, OpenGov is the leading government software provider, with cloud-based solutions including Budgeting & Planning, Permitting & Licensing, Procurement, Cartegraph Asset Management, Financials, and Tax & Revenue. Over 1,900 public agencies nationwide form a growing network leveraging OpenGov to operate more efficiently, adapt to change, and strengthen public trust.
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    NovoGov

    NovoGov

    Novo Solutions

    NovoGov is configurable work order and asset management software built for cities, townships, and counties. It brings the core jobs of local government into one cloud system: work orders, infrastructure and municipal asset management, preventive maintenance, code enforcement, permitting and licensing, inspections, solid waste, and citizen service requests. Each module lets you track exactly the information your department needs and attach photos or documents to any record. Field crews work entirely from a phone or tablet, updating jobs, scanning barcodes, and capturing GPS and photos on site. Built-in GIS mapping integrates with Esri ArcGIS so assets and work tie back to their location, and teams capture labor, parts, and FEMA or grant costs for clean reporting. An online portal lets residents log and follow their own requests. Consistent screens across modules and a library of video tutorials and user guides shorten the learning curve. Founded in 1999, Novo Solutions serves US publ
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    BS&A Online

    BS&A Online

    BS&A Software

    BS&A Online is a collection of Online Services that allows anytime/anywhere access to local government resources. BS&A Online allows secure communication to realtors, title companies, appraisers, contractors, local residents, and municipal employees. This information is available 24 hours a day, 7 days a week. BS&A Online – Community Development is a collection of Online Services designed to automate a number of important processes within your building department. The most important of which are Online Inspections and Online Permit Applications. BS&A Online – Employee Self Service is a collection of Online Services designed to allow employees to manage a variety of issues related to their past checks and general employment information. Additionally, it allows employees or supervisors to remotely enter timesheet information via the web. BS&A Online – Financial Services allows for “anytime, anywhere” access to financial reporting.
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    Govstack

    Govstack

    Govstack

    Govstack is a modular, cloud-based digital platform designed to help public sector organizations deliver online services, manage content, and engage with their communities through a centralized, scalable system. It brings together multiple integrated products, including a content management system, online forms, events management, and a citizen portal, into a single environment that enables governments to provide 24/7 access to services, information, and transactions from any device. It allows staff to create and manage websites, publish updates, and control content without technical expertise, while also supporting automated workflows for applications, registrations, and payments. It includes features such as secure single sign-on access, real-time notifications, advanced search, and responsive design, ensuring residents can easily find information, interact with services, and stay informed about community updates.
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    CORe360

    CORe360

    Municipal Systems

    A modular approach to an all encompassing solution. One of the biggest challenges municipalities face today is access to information across departments. CORe360 will integrate MSI’s current modules, delivering visibility across departments. The innovative design of CORe360 from MSI will make information, status, and financial transactions visible from department to department, allowing your team to work effectively and efficiently. CORe360 will make information viewable by multiple departments simultaneously, allowing revenue to be collected faster, with less time and effort. CORe360 will give municipalities a comprehensive snapshot of resident, property and vehicle transactions, and the tools to better serve your community. Offering you ease of use and robust performance. With one simple search, municipalities have visibility to amounts owed for parking, local ordinance and building code violations.
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    Mitchell Humphrey FMS

    Mitchell Humphrey FMS

    Mitchell Humphrey

    This powerful Financial Management Software saves time and helps you protect your municipality’s long term financial health. FMS puts your entire financial picture at your fingertips. Perform complex computations with a keystroke. Never miss a step in your process again. FMS can stand alone or be integrated into a custom suite tailored to your needs. We are a specialized software developer focused on the public sector. Drive efficiency, boost resident satisfaction, and manage your finances with our easy-to-implement, secure software. Collect all of your property information and view it from anywhere with FastTrackGov’s property management software. Managing the permitting process can be difficult and time-consuming for even the most experienced staff members. With FastTrackGov’s Construction Permitting solution, you can manage every step efficiently with automated workflows.
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    MyCity App

    MyCity App

    Tyler Technologies

    A “Whole City App” is a single city-branded app that connects citizens to all of the services, resources and information that the city has to offer. Whether it is 311 issue reporting, city news, event calendars, business directory, paying bills or finding parks and facilities, a “whole” city app will house it all in one user-friendly app branded to your city. The most valuable real estate in the world today is the real estate on the screen of our mobile devices. Those few inches of space are being fought for daily. Expecting citizens to download multiple apps to access services at a city is not prudent. A “Whole City App” becomes an engaging tool that puts city hall in your citizen’s pockets. Put your city in the palm of your citizen’s hands and engage on a more meaningful level. Give app users the ability to report issues, request services, and provide feedback and insight on important decisions.
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    TEKConnectGov

    TEKConnectGov

    TEKConnectGov

    TEKConnectGov custom municipal government software helps your city perform tasks efficiently to serve your citizens effectively. TEKConnectGov has several different modular-based options, allowing you to select only what you need. Citizens can apply, track, and pay for permits online. Issue, track, and manage notifications and complaints by property. Your city's greatest asset is its citizens. This tool helps them be a part of your team. Minimize downtime and repair costs of city assets through proper asset management. Enter, approve, or reject time from anywhere. Utilize city facilities effectively with our reservation online portal. Issue, track, and manage nuisance calls by property or person. Our experienced team has the business process knowledge to help you gain efficiencies, cut down on paperwork, and empower your city. Our public-facing portal flows seamlessly from your city's website. Its user-centered design makes for easy-to-use applications.
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    MazikCity

    MazikCity

    Quisitive

    MazikCity is a community development application for permitting, business licensing, code enforcement, and maintenance management. MazikCity is fully integrated with Microsoft Dynamics 365 for a full view of the city’s operations. This application will streamline and automate workflows to allow the city to be more efficient. The rapid pace of innovation and societal changes are presenting new challenges for cities. Government leaders are seeking new ways to become more efficient with public money, ensuring security-enhanced data, and delivering new services with greater engagement with citizens.
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    CitySuite

    CitySuite

    Harris Enterprise Resource Planning

    CitySuite was created to bring a new generation of software to the local government and utilities markets. Our CitySuite Software helps you efficiently manage your Sales Tax, Utility Billing, Financial, Payroll, Human Resources, and Community Development processes while providing technologies that support customer self-service through our Citizen Access Portal. If you’re looking for Web-based Enterprise Resource Planning software organically built with leading-edge technology, look no further than CitySuite. Our open and flexible approach allows our software components to integrate with existing systems and operate seamlessly within the enterprise of our municipal customers. While many local government and utility agencies engage us to replace entire legacy Enterprise Resource Planning (ERP) systems, others use our services to augment their existing systems with just one or more modules.
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    Mr Bubo City

    Mr Bubo City

    Prominent

    An excellent tool for smart cities that wish to enhance their management and their connection with their neighbors. The platform provides forms for citizens to respond through a mobile app, if they are people with possible infections positive for some virus-like "COVID-19” or “Dengue” for example, then based on the responses they provided, they can then be validated or confirmed by a doctor. You can set up a ticket typology so that the citizen, through the mobile app, can notify the relevant authorities that they are possibly infected. Allow infected citizens through the mobile app to report every "x" period of time from their own homes to the municipality, with geolocated tickets to verify the veracity of the notification.
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    City Booster

    City Booster

    CompleteMember

    Your website will act as a hub for visitors and businesses to learn all that your community has to offer. With little to no web knowledge, you can keep your site updated at any time. Post updates on news, events, sales, members, businesses, and more. Create your own forms to gather information and feedback. Schedule content, promotions, and events to display only when you want them to. Your website will automatically adjust itself for users to share your community on their favorite social network and for search engines to read your site correctly for higher rankings. With easy-to-understand analytics, you can see what areas of your website are most popular. Your existing website and information can be easily converted to the new City Booster system. Along with having the power to update your content on-demand, you always have the most current City Booster system. If an update comes out, you automatically get the update to make your website better and more secure.
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    ACCEO Municipal

    ACCEO Municipal

    ACCEO Solutions

    Designed to improve the services relied on by citizens, ACCEO Municipal offers all the solutions necessary for effective municipal management and meets the exacting needs of any city manager. With centralized accounting modules, property and asset data, leading-edge recreation management solutions, tools for the management of established rules and procedures, and tools for city clerks, the ACCEO Municipal software suite allows cities and municipalities to take care of everything. Discover ACCEO Municipal’s full range of features and functions. Bring your municipality into the digital age and join the smart city community with software solutions from PG Solutions! For more than 40 years, PG has been associated with innovation and success with municipal decision-makers. Discover our different product ranges, adapted to the multiple needs of your community! Let's develop your municipality together!
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    illico

    illico

    NeoLedge

    Discover illico, the integrated, multi-channel management software solution for cities. illico is the leading public-sector software solution transforming municipalities of all sizes into smart cities. Built-in workflows, optimized features and multi-channel support empower public sector teams to accelerate processes, simplify content and mail management, and improve community engagement. A city powered by illico can provide fast, accurate service from any device, which quickly strengthens citizen satisfaction. Additional advantages include the ability to deploy an integrated and turnkey service that’s easy to learn and use, with all maintenance and support included. Backed by NeoLedge innovation and expertise, illico enables cities to focus less on technology and more on strategic growth.
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    ClearGov

    ClearGov

    ClearGov

    ClearGov is on a mission to build a community of transparent, data-driven, modern governments. ClearGov provides a full suite of turnkey, cloud-based solutions to help local municipalities drive transparency, streamline budgeting, and better engage residents. ClearGov’s award-winning platform is currently used by hundreds of communities across 26 different states. Get started by having department heads fill out fully-integrated, easy-to-use, web-based forms instead of cumbersome Excel or paper forms.Review and approve capital, personnel and operational budget requests immediately, rather than searching for them in your email. Collaborate with department heads directly within ClearGov products, keeping all conversations well documented and increasing efficiency.Use powerful visualizations to inform decision making and build your multi-year, multi-scenario capital, personnel, and operational budgets.
    Starting Price: $2500 per year
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    CityView Suite
    CityView offers comprehensive out-of-the-box software for community development and municipal land management. From land use planning to permitting, code enforcement and licensing, CityView facilitates a paperless process that shortens permit and case turnaround, eliminates redundant work, and increases productivity. CityView offers a full suite of software for development, code enforcement, licensing & other regulatory services. Comprehensive permitting, inspections, reviews and approvals combined with online processing and payments from citizens and contractors reduce time, cost and errors, and engage your constituents. Streamline and automate your permit approval and issuance process. Remove paper from the plan review process & save your contractors time and money.
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    APX Data

    APX Data

    APX Data

    Fire Departments from across North America are reducing risk and helping save lives with digital fire pre-planning and inspection solutions from APX Data. Access fire pre-plans and inspection data anywhere, anytime. With the APX CityScape Suite, fire fighters can reduce risk to themselves and their communities by quickly and easily creating image-rich, shareable and interactive building and onsite data records. Get all your inspections and pre-plans done with a single solution. All cities require comprehensive, actionable data to manage the magnitude of scale represented by evolving urban growth & technology. Data in the Fire Service is a critical component of the daily job of being first responders. CityScape brings an effective and intelligent approach to manage everything—from building data hazards, violations and detailed reporting. A single solution, for all your needs.
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    Cartegraph

    Cartegraph

    Cartegraph

    Governments, utilities, universities, and commercial campuses tap into Cartegraph's asset management, work order management, and space management software to better manage their assets, track work, optimize space, and spend smarter. Cities, counties, parks, and utilities trust Cartegraph software to help them manage their assets, increase efficiency, and spend smarter. Our city asset management software guides you through the asset inspection process, ensuring the right info gets captured. Use Cartegraph One asset management app to enter notes, attach photos, and schedule follow-up tasks from the field. Better understand where an asset is at in its overall lifecycle. Use age, predicted performance, and inspection data to schedule proactive, condition-based maintenance tasks.
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    Coord

    Coord

    Coord

    Digitally managed curbs are safer, more efficient, and ready for whatever comes next in your city. Smart Zones are spaces along the curb cities digitally manage and operate. Drivers use a mobile app to see real-time availability and reserve and pay for space. Reduce congestion, chaos and safety hazards on your streets with technology that matches commercial drivers with safe, legal space in your Smart Zones. Hands-on program design and deployment support enable you to launch asset-light, revenue-generating Smart Zones quickly and scalably.
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    ArcGIS Hub
    Transform how you engage and collaborate with your community. ArcGIS Hub is an easy-to-configure community engagement platform that organizes people, data, and tools through information-driven initiatives. Organizations of any type and any size, including government agencies, nonprofit groups, and academia, can maximize engagement, communication, collaboration, and data sharing using the ArcGIS Hub initiative-based approach. With ArcGIS Hub, organizations can leverage their existing data and technology and work together with internal and external stakeholders to track progress, improve outcomes, and create vibrant communities. Data is vital to decision-making. Whether you are choosing a neighborhood to live in, curious about city projects, or opening a new business, having information you can trust is essential. With ArcGIS Hub, organizations can share their authoritative data so the community can make better decisions.
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    CityForce

    CityForce

    CityForce

    Manage, schedule, and review inspections and permits, automatically generate custom reports, and handle payments - all in one place, all with CityForce. Doing field inspections? Our INSPECT mobile app lets you take photos, record notes, and review prior inspections - all from your smart phone or tablet. Our IMPACT web app manages all of your inspection data from the cloud. IMPACT manages zoning, permitting, building inspections, and code enforcement. CONNECT is a one-stop online portal that lets you collect fees, request permits and building inspections, and see statuses - all from a convenient web app.
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    CityShare

    CityShare

    Freedom Systems

    CityShare is a complete platform of easy to use suites and applications designed specifically for Local Government’s unique budgeting, operating and financial requirements. Our intuitive enterprise level software is modular and fully integrated allowing users to start with a basic system while affording the flexibility to add scalable functionality and features as needs expand and grow more complex. CityShare is developed using industry standard client server and web enabled architecture combined with enhanced collaboration tool sets that will satisfy your needs now and in the future. We know you need to do more with less - fewer resources - fewer keystrokes - faster results. This is why our products are designed to be the Smart Choice for Enterprise Software!
    Starting Price: SaaS Apps $300/mo.
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    Verint for Citizen Engagement
    Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. The solution helps users to achieve greater channel shift for top 10 services by volume, and a higher percentage of of service requests completed on time. CCaaS Verint® Case Management Professional™ improves AHT, FCR and CSAT by enhancing the capabilities of CCaaS desktops with intelligent scripting and case management. Agents can resolve account queries, log requests and more all within a single integrated desktop. Logged requests can then be managed within their required SLAs. This application helps customers to increase in First Contact Resolution (FCR
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    Delib

    Delib

    Delib

    Delib is a digital civic engagement company whose flagship product, Citizen Space, is a web-based platform for public sector organizations to run online consultations, community engagement, surveys, and statutory consultation processes in a single, secure environment without installing software. Citizen Space lets teams design and publish engagement activities, incorporate geospatial mapping, collect responses on desktop or mobile, analyze data in real time with dashboards, and export or report insights to support decision-making, all while meeting accessibility and privacy standards. It centralizes citizen and stakeholder participation workflows so planners, policymakers, and regulators can manage formal consultations, spatial planning, climate engagement, and calls for evidence more efficiently and with higher response rates, helping build public trust and transparency in governance.
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    Fireside

    Fireside

    Fireside

    Fireside Federal is a comprehensive constituent relationship management solution explicitly designed for Capitol Hill, offering tools to enhance communication and engagement between elected officials and their constituents. The platform features an automated mailroom with built-in AI that prioritizes emails based on content and urgency, suggesting appropriate response templates to streamline correspondence. It maintains detailed constituent records, including all communications and survey responses, providing a holistic view of each individual's interactions with the office. Fireside Federal also includes a drag-and-drop editor for creating newsletters, press releases, and SMS broadcasts, complemented by audience targeting tools and mobile-ready templates to facilitate effective outreach. The platform monitors members' comments in congressional hearings or on the floor, uploading transcripts within an hour to ensure staff can track and reference statements promptly.
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    Ontopical

    Ontopical

    Ontopical

    Stay on top of cities, counties, and school districts across Canada and the USA with Al-enabled local government monitoring software. Learn about emerging threats and opportunities with local government. Keeping your finger on the pulse of local governments across North America is hard. Missing an emerging risk or opportunity is costly and time-consuming for your organization. Ontopical makes it easy to track 20,000+ local governments across North America every day. Search, set alerts, and leverage unique insights in minutes. Spend less time researching, and more time taking action. Whether your business is looking to expand into new accounts or you need to monitor emerging legislation that will impact your bottom line, Ontopical has you covered. Staying on top of ongoing policy change is extremely difficult. Discover citizen complaints, proposed ordinances, and regulatory changes before they become a threat to your business operations.
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    MaintStar Enterprise Asset Management
    Innovative Asset Management is an important key to becoming a SMART City. MaintStar’s Municipal Asset Management Software moves you from Good to Great! In today’s rapidly evolving “Do more with Less” municipal environments, the Public Sector needs high-end technology solutions. With MaintStar’s Public Works Municipal Asset Management Software you’re better organized to manage assets, track work, and spend smarter. Much of today’s asset management software only tracks work orders. Comprehensive analysis and sophisticated software are our crucial difference. Our “Easy-to-Use” Asset and Maintenance Management cloud-based permitting software system solutions are the first step on your journey to a better community. Proper maintenance of storm water assets is essential for keeping your community safe. Without it, the next big storm could cause floods, clogged catch basins and congested culverts—not to mention angry citizens or even lost lives.
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    govDelivery

    govDelivery

    Granicus

    With mounting pressure for seamless digital experiences, our integrated communications solution can help you easily connect and engage citizens. Everything you need to easily communicate with citizens who are interested in your services and drive them to action. Unlike other options, Granicus provides an instant Network of 300 million citizen subscribers - leading to massive audience growth and stronger engagement. Easily deliver custom messages based on demographics, location, interests, and more. Bring citizen engagement to new levels by posting across email, social media, and text messaging - all with one click of a button. We offer 150+ out-of-the-box integrations with commonly used third-party systems and services. New integrations can be built quickly to connect with other niche systems.
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    coUrbanize

    coUrbanize

    coUrbanize

    coUrbanize is the only online community engagement solution purpose-built for real estate developers and planners to connect with neighbors. Connect to silent supporters with targeted outreach tools like physical signs and interactive text messaging. Features like traffic visualizations make complex topics more interactive and accessible. Synthesized, automated reporting that folds into the project record.
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    EngagementHQ
    Essential software for changemakers. Facilitate, centralize, and analyze two-way conversations between you and your community. Don’t guess. Know. Don't keep speaking to the same ten people on the topics that matter. Whether it's planning budgets, measuring impact or emergency response, EngagementHQ gives you real-time access to community input across channels. Run end-to-end engagement consultations, keep your community informed, and drive better outcomes with EngagementHQ from Granicus. A dedicated public participation platform to manage everything you need from consultation to collaboration. We provide the world’s leading online community engagement platform. See how EngagementHQ has revolutionized the way community members connect.
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    Social Point

    Social Point

    Open Point

    Social Point is a community engagement platform that enables organizations to invite their communities to participate, gather meaningful feedback, and turn that input into insight that shapes better outcomes. With more than 40 engagement tools designed to support inclusive participation, Social Point makes it easy to collect community input, analyze feedback at scale, and clearly demonstrate how public input informs decisions. Built-in reporting and advanced analytics mean engagement teams can move beyond simply collecting feedback — quickly identifying themes, sentiment, and emerging issues across large volumes of qualitative data, and generating the evidence needed to support transparent, defensible decisions.