Everbridge Community Engagement

In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.

Govstack is a modular, cloud-based digital platform designed to help public sector organizations deliver online services, manage content, and engage with their communities through a centralized, scalable system. It brings together multiple integrated products, including a content management system, online forms, events management, and a citizen portal, into a single environment that enables governments to provide 24/7 access to services, information, and transactions from any device. It allows staff to create and manage websites, publish updates, and control content without technical expertise, while also supporting automated workflows for applications, registrations, and payments. It includes features such as secure single sign-on access, real-time notifications, advanced search, and responsive design, ensuring residents can easily find information, interact with services, and stay informed about community updates.