OneViewGranicus
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Related Products
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About
In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.
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About
Whether residents need to pay bills, find out about garbage day, access city resources, or simply stay up-to-date on city news, our platform is the one-stop-shop they need. Simplicity analytics helps you understand how residents consume your content. Observe the open rate, notification click-through rate, subscribers, and more. Collect, categorize and assign suggestions for improvements to the right people. Suggestions are received to your private inbox and are not visible to others. Collect opinions from your residents through simple polls and questionnaires. Get quick insights on current issues and topics that resonate in your community.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Governments and public institutions requiring a tool to manage residents and service requests
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Audience
Governments searching for a platform to find all city services, updates, and events
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationGranicus
United States
granicus.com/solution/govservice/oneview/
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Company InformationSimplicity
United States
onesimplicity.com
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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