GovMetric
Harness the power of the customer's voice to design services that meet the needs of your citizens and communities. Understand the customer experience across all your access channels and use customer insight to drive positive change. Streamline management of formal customer interactions including complaints and FOI requests. We can help you develop a future-proof strategy for transforming customer and community engagement. We help public service organizations create opportunities for positive, meaningful citizen engagements that lead to real change in people’s lives. We work with a diverse range of organizations including local authorities, housing associations, national transport agencies, county police forces, government agencies and public bodies, education providers, and the NHS. GovMetric is more than a technology platform: we have over seventy-five years of collective customer and citizen engagement expertise. We don't settle for being just another supplier.
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Delib
Delib is a digital civic engagement company whose flagship product, Citizen Space, is a web-based platform for public sector organizations to run online consultations, community engagement, surveys, and statutory consultation processes in a single, secure environment without installing software. Citizen Space lets teams design and publish engagement activities, incorporate geospatial mapping, collect responses on desktop or mobile, analyze data in real time with dashboards, and export or report insights to support decision-making, all while meeting accessibility and privacy standards. It centralizes citizen and stakeholder participation workflows so planners, policymakers, and regulators can manage formal consultations, spatial planning, climate engagement, and calls for evidence more efficiently and with higher response rates, helping build public trust and transparency in governance.
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Aurigo Masterworks Community Engagement
Masterworks Community Engagement by Aurigo is an AI-powered platform designed to help government agencies manage public participation more effectively. It centralizes public comments and feedback into a single secure system for easier analysis and tracking. Using AI-based sentiment analysis, the solution identifies themes, tone, and emotions within community input in real time. Agencies can collect feedback across multiple digital channels, including social media, to reach a broader and more diverse audience. The platform reduces manual processing time and minimizes bias in evaluating public responses. Interactive maps and visualization tools make it easy to showcase projects and gather location-based input. Masterworks Community Engagement helps agencies make informed, compliant decisions based on clear community insights.
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Go Vocal
Go Vocal (formerly CitizenLab) offers a digital platform designed to help local governments and organizations engage with their communities and make public decision-making more inclusive, participatory, and responsive. The platform supports a wide range of participatory tools, including surveys, ideation, mapping, voting, and participatory budgeting, all in one platform.
The platform stands out thanks to the built-in artificial intelligence to analyze community input, saving governments time in processing data and providing deeper insights for informed decision-making.
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