Alternatives to Merchant Centric

Compare Merchant Centric alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Merchant Centric in 2024. Compare features, ratings, user reviews, pricing, and more from Merchant Centric competitors and alternatives in order to make an informed decision for your business.

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    Bravo

    Bravo

    Bravo Store Systems

    Bravo Store Systems provides an end to end POS solution that empowers gun retailers, pawnshops, jewelry stores, consignment shops, and specialty retailers of all sizes to manage in-store, online and mobile commerce in one easy to use system. Boost sales, improve profitability and productivity, streamline operations, and remain ATF compliant with features like AI-driven product valuation, integrated eCommerce, 100% ATF compliance product suite, mobile payments and task management. Key Features of Bravo's All In One Point of Sale Include: Inventory Management Loan & Buy Management Enterprise Management for Multi-Location Businesses Product Estimators with AI Predictive Pricing Jewelry Estimator & Scrap E4473 & Cloud Storage Compliant A&D Books Firearm Transfers Automated 3310s Integrated eNICS Vendor Catalogs Customer Management Task Management Integrated eCommerce Text Messaging Mobile Apps for Employees & Customers Reporting
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    Birdeye

    Birdeye

    Birdeye

    Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.
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    GRIN

    GRIN

    GRIN

    GRIN is the all-in-one content creator management platform helping companies build more valuable brands through the power of creator partnerships. From affiliate and influencer marketing to athlete endorsement, product gifting, and ROI tracking, our software handles it all. We believe that the connection between brand and creator should not have a middle-man, and therefore we take no commission. GRIN creator management platform allows your brand to connect directly with your creator prospects and manage creator relationships to scale. GRIN is the only creator management platform that provides a comprehensive reporting dashboard, a custom report builder and gives you the most detailed analytics on your creator programs from the campaign level down to the individual creator level.
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    Podium

    Podium

    Podium

    Podium is an all-in-one customer communication and payments platform that combines Webchat, Online Review Generation, SMS text message marketing and Payment Processing from one, easy-to-use inbox. Podium's operating system for local business sends personalized text conversations, generates more customer reviews, deploys custom outbound marketing campaigns and powers payments via text & credit card readers for 150,000 customers. We specialize in Online Reviews, Reputation Management, Review Analytics, Customer Reviews, Small Business Reviews, Customer Interactions, Customer Engagement, interaction management, Local Business, Collect Payments, and Text Marketing.
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    Starting Price: $249 per month
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    SeoSamba Marketing Operating System (MOS)
    SeoSamba's Marketing Operating System or MOS is a comprehensive cloud marketing software ideal for small businesses and multi-locations enterprises alike. Your SeoSamba Marketing Operating System includes a set of high-performance tools to help build a powerful no-nonsense digital marketing presence up. Access SEO tools, Google and Facebook review management tools, email marketing tools, social marketing tools including a mobile app, VoIP telephony and call tracking tools, text marketing and messaging tools, as well as centralized blogging for SeoToaster and Wordpress powered websites. SeoSamba MOS seamlessly integrates with SeoSamba's CRM product SeoToaster Ultimate CRM and features two companions mobile apps, a social marketing and lead & CRM apps to help you manage your business on-the-go. SeoSamba MOS can be private-labeled by solution providers.
    Starting Price: $99.00/month
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    Semrush

    Semrush

    Semrush

    Semrush is an online visibility management and content marketing SaaS platform that ensures businesses get measurable results from online marketing. Our software helps companies of all sizes and industries to optimize their visibility across key channels and create engaging content for their users. Our data enables discovery of great growth opportunities, while workflow and tracking solutions help users run experiments continuously and more accurately measure results. Unveil your competitors’ marketing strategy and tactics. Analyze traffic of any website. Unveil competitor promotion strategies. Get ideas for growing your market share. Discover keyword & backlink gap. Discover how to reach more prospects while spending less. Find the best keywords for every PPC campaign. Monitor your competitor’s ad copies and landing pages. Optimize your Advertising spend (at a local level). Analyze Google Shopping ad campaigns.
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    Umanest

    Umanest

    Umanest

    Umanest simplifies property management and drives faster organic growth. Turn happy landlords and tenants into brand advocates, so you can focus on growth. Operationally you know how much work it takes to run a single tenancy. You work hard and long hours to deliver a great residential property management service. But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.
    Starting Price: $0.49 per property per month
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    Social Places

    Social Places

    Social Places

    Somehow, somewhere, someone is online saying something. Is your brand ready to respond? 89.5% of consumers trust reviews as much as a personal recommendation. Positive reviews influence people to interact with a business by clicking to visit their website, calling or visiting. Choose which platform and review score to showcase. Customised notifications for brands, managers & customers. Use our API to show customer reviews and testimonials to your website. Multi Channel Chatbot – FB, website, WhatsApp, Twitter, Skype. Machine learning and Natural Language Processing powered by MILA. FAQ, custom responses per platform, Store Locator, Receive Reviews, Human Handoff.
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    TechValidate

    TechValidate

    SurveyMonkey

    Social proof at scale. Our software captures and transforms customer feedback into case studies, testimonials, reviews, and more. Back up marketing claims with hard data. Capture hard-to-get ROI metrics and operational results from your customers to build trust with buyers. Fuel vertical and persona-targeted marketing. Slice and dice customer feedback by persona or vertical to generate powerful targeted content. Rise above the noise in competitive markets with customer proof points that differentiate your products from the competition. Get social proof points to use across the buyer's journey. Get dozens of new references, polished case studies, and targeted testimonials to use across sales and marketing initiatives. Capture feedback, validate response data, publish new customer stories, and use them to boost engagement with your marketing campaigns—in a fraction of the time it would take with traditional methods.
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    Myopolis

    Myopolis

    Myopolis

    A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.
    Starting Price: $28 per month
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    Milestone Reviews

    Milestone Reviews

    MileStone Internet Marketing

    Stay on top of your competitors with benchmarking and competitive analysis that help you understand your performance. Milestone Reviews gives you a comprehensive view of your reviews, ratings and trends for all time so you can make decisions based on data. Measure keywords to describe your business and curate content ideas and strategy. Highlight the channels that matter most and the reviewers and commenters that are key influencers. See a total picture of your consumer sentiment across all channels. Manage Google, Facebook and Yelp reviews, along with 40+ major vertical-specific review sources in a single, simple dashboard. Monitor your comments, respond one to one, and engage with customers easily. Go beyond sentiment analysis with in-depth reporting that gives you the information you need to make impactful changes. Report at the location or brand level, filter reviews, and analyze data for all time. Understand the keywords used by your customers to describe your business.
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    Uberall

    Uberall

    Uberall

    Help businesses capitalize on the high ROI that 'Near Me' conversions have by offering them a solid location marketing solution. With Uberall, your company can directly impact the online to offline journey and drive recurring revenue. How do you help your clients win local customers, now that 4 out of 5 of them search online before visiting a store? With Uberall, you can create total ‘near me’ brand experiences for your clients while opening up new revenue streams for your business. Real-time management of store location data across all search platforms, mapping systems, and media channels that drive sales. Social reviews produce an impact directly influencing sales at the local level. Proactively engage consumers on all platforms in real-time. Convert online searches into in-person sales. Leverage the power of search engines with optimized store pages that will boost SEO for every location.
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    VirtlX

    VirtlX

    VirtlX

    VirtlX is a fully customizable SaaS solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful. VirtlX Perceive is a cost-effective and time-saving method that assists marketing personnel in gathering these important data points in real-time and presenting this data in clear graphical formats. Net Promoter or Net Promoter Score (NPS) has been shown to correlate with revenue growth relative to competitors. It has been widely adopted by Fortune 500 companies and other organizations.
    Starting Price: $7.30 per month
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    Reptrics

    Reptrics

    Reptrics

    Enable your teams to fight customer churn, and identify growth opportunities, with the data they need to take action. Take the right actions, at the right time, wherever your customers are. With products for every stage of the customer journey including digital, customer care, in-location, and account management, you have the tools you need to accelerate the business impact of your CX program across the entire organization. Meet your customers where they are and capture real-time feedback in the moments that matter. With multiple channels and data sources all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. Reptrics integrated survey tool allows you to solicit feedback to measure customer sentiment and satisfaction with your product or business through today’s most popular surveys. Reptrics automatically sends recommended actions to the right teams in the tools they use, so they can take the steps that will improve customer satisfaction.
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    Reputology

    Reputology

    Reputology

    Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.
    Starting Price: $49 per month
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    BrandWizard

    BrandWizard

    BrandWizard.io

    A single automated platform for comprehensive reputation management and online presence. We find duplicates and fakes of your locations in order to always bring customers to the correct address, not to lose positions in search results and customer reviews. Collect reviews from popular digital services, receive notifications of new ones and respond to them from a single account. BrandWizard uses machine learning to identify the content of photos in your listings and allows you to send complaints and delete the irrelevant ones. Monthly analytical report on the status of your company’s online presence. Analyze how your competitors work with reviews and what is the rating of their locations to improve your reviews strategy. Connect your employees or franchisees to BrandWizard with the ability to distribute access rights.
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    Rannkly

    Rannkly

    Rannkly

    Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connecting
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    brandSuite

    brandSuite

    brandSuite

    On-demand detailed reports on keywords your customers use to find you, how many people requested directions, where they are from, if they checked your website or not, and more. Artificial intelligence driven monitors will let you know if it detects incorrect information anywhere on the web and let you fix it with a click of a button. Build relationships, not followers. Social Media is essential in business. It creates opportunities to show potential clients what your service or product is like and how people adore it. Our online platform enables you to talk with the community, share promotions, and most importantly spread passion; all with the click of one button. No more logins, caption copies, tags, blah blah. Simple and modern, just like us.
    Starting Price: $305 per month
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    Surefire Local

    Surefire Local

    Surefire Local

    Get more Google visibility & traffic. Consistently respond to reviews & get higher local search engine rankings. Use Geo Location Check-ins to post localized content, telling search engines what work you do & where. Easily manage online reviews in one place. Handle negative reviews quickly. Rank first in search engines by generating more reviews. Stand out to customers by maintaining a strong online reputation. Get more referrals by providing excellent service to your existing customers, from their first call to the final day of your project. Develop a referral program to ensure a steady stream of new customers. Build a company culture that encourages referrals. Attract & engage repeat customers via email marketing that keeps your business top of mind. Let customers schedule appointments online, generating more appointments and saving time. Discover which content resonates most with target customers.
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    Reputation.com

    Reputation.com

    Reputation.com

    Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.
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    PinMeTo

    PinMeTo

    PinMeTo

    PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories. Here’s what you can do with PinMeTo local SEO software: Improve your local rankings: -Get guaranteed brand exposure and NAP consistency on all major local networks -Identify areas of improvements -Find inaccurate citations and easily fix them Dominate the Local Pack -Identify duplicates and spam in Google Business Profiles -Publish updates across your listings -List all your business locations in one place Grow your revenue by optimizing for local search -Find and manage key reviews sites from one dashboard -Get found everywhere by boosting your online presence -Track your local performance and growth Save time by publishing from one platform -Reply directly to reviews & messages -Post location-specific content
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    Zoho Publish
    Craft your brand's profile with essential information about where your brick-and-mortar location is, how your space looks, your contact details, operational hours, accepted modes of payment, and more. Monitor and respond to incoming ratings and reviews of your business on multiple sites from a single interface to identify issues quickly and build a stellar reputation. Learn how customers found your business, what search terms helped them find you, and what actions they performed on your business profile after spotting you, so you can optimize your listing to drive better visibility.
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    RocketData

    RocketData

    RocketData

    RocketData is an easy-to-use platform to manage your company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices, and social networks. RocketData adds information about your company to these services, finds mistakes, fixes them, and protects your data automatically. RocketData also helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface. Our integration list includes Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenSreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and many other integrations as well as local ones for every region. Using our service company gets total control on its digital information across popular location-based services and increases online visibility and foot traffic.
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    Yext

    Yext

    Yext

    Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.
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    Bravo Video

    Bravo Video

    Bravo Video

    An easy way to collect, manage, and publish video testimonials and reviews. GetBravo is a cloud-enabled platform for capturing, managing and publishing video created by your customers. Perfect for capturing testimonials, reviews and more. Easy to use tools to help you request and capture video from your clients. Have a logo file ready to upload and you can be up and running in under 5 minutes. The ability to download your video means that you can upload to social media sites, video hosting services such as YouTube and Vimeo, or use our video hosting service to easily embed video on your web pages. Your videos are yours to keep. Our dashboard gives you the tools you need to watch, download, and embed your videos.
    Starting Price: $49 per month
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    SOCi

    SOCi

    SOCi, Inc.

    SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results.
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    ReviewBuzz

    ReviewBuzz

    ReviewBuzz

    It’s easier than ever to get the most reviews on the sites that matter with one-click review requests, and text message communications. Send requests from your desk, or have your team send them from the field. Easily sort and filter by employee, location, review site and channel. Get alerts and quickly respond to negative reviews to create great customer experiences. A quick glance at all your KPIs lets you know exactly how your company and team are performing. Plus, get instant alerts and quickly discover actionable trends to grow your online reputation. Once you choose and prioritize the review sites you want, our system automatically directs customers to the one that works for them. A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.
    Starting Price: $147 per month
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    GuestTouch

    GuestTouch

    GuestTouch

    Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
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    Revetize

    Revetize

    Revetize

    Manage your SMS Marketing, Customer Loyalty Program, Referral Program, & Online Reviews in one platform. Revetize consolidates more than 5 different customer marketing softwares into 1. (For the price of 1) Use our omni channel drip campaign to send sms, email, voicemail and direct mail to your customers all in the same simple process.
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    LOCALACT

    LOCALACT

    Location3

    At Location3, our clients benefit from experts who understand the nuances of marketing franchise businesses and the power of a platform that gets the most out of digital marketing efforts on a local level. Enterprise marketing strategy and innovative technology putting each storefront at the forefront. By developing a true understanding of your goals as a company and the opportunities presented by each franchise, we develop unique omnichannel strategies that engage your target audience, demonstrate the value of your brand, and convert loyal customers. The digital marketing agency for franchise and multi-unit brands, providing strategic solutions paired with a proprietary local marketing and data management platform. Whether corporate-wide or that one store, restaurant, gym, or local service provider down the street, there are two elements to marketing franchise businesses that always need to be measured.
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    Stratus Local

    Stratus Local

    Click Rain

    Powerful review management for your business. Companies of all sizes use Stratus to generate, monitor, and manage their online reviews. Centralize reviews from sites that matter. Never miss another review. Stratus pulls all Facebook and Google reviews into one central location. This allows you to reply to reviews, receive notifications on new or negative reviews, and monitor overall ratings - all from within one platform. There’s a smarter way to reply to reviews. Response templates make responding to reviews as easy as selecting a template and posting your response. Set up your own custom response templates or use our pre-built options to speed up your workflow. Strong business growth is based on metrics that matter. Review performance metrics give you the full picture across all your locations and sentiment analysis helps you understand the attitude or mood behind reviews.
    Starting Price: $39.99 per month
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    ReputationDefender
    You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity.
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    myPresences

    myPresences

    myPresences

    The only place you can manage all your listings and your reviews, while also getting new reviews, posting to your social channels, managing your search rankings, generating social proof, connecting with your influencers and monitoring your performance and how you compare to competitors. Optimize all your listings to improve search performance and conversions. Create a listing that converts on all the online services where people look for a business like yours. Manage and respond to reviews from 100’s of review services and get new 5 star reviews from your best customers on autopilot. Connect with your customers on Facebook, Instagram, Twitter, LinkedIn and Google My Business. Monitor how your business appears in search and maps for your most important keywords. See everything important about how your business performs online in one place. Really know how you are doing by benchmarking against competitors.
    Starting Price: $49/m per location
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    DashLoc

    DashLoc

    DashLoc

    DashLoc pioneers the hyperlocal growth SaaS sector, providing a powerful platform for businesses to enhance their local marketing strategies. Tailored for enterprise retail, DashLoc offers Listing Management, Review Management, and Sentiment Analysis, bolstered by GenAI technology. This fusion of AI ensures efficient management of online presence and customer experiences at scale. What distinguishes DashLoc is its ability to seamlessly merge digital and physical customer journeys, fostering engagement and brand loyalty. Its data-driven approach captures key buying moments, boosting impressions and conversion rates significantly. Across industries like automobile, lifestyle, BFSI, healthcare, real estate, hospitality, and education, DashLoc offers customized solutions. Its capability to handle numerous locations while maintaining quality ensures scalability and consistent service delivery, surpassing traditional marketing tools, yielding substantial ROI.
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    Partoo

    Partoo

    Partoo

    Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!
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    ReviewTrackers

    ReviewTrackers

    ReviewTrackers

    Reviews allow you to see your business through the eyes of future customers. They show where you’re losing local market share, how your business measures against the competition, and what you need to do to create a more authentic connection with your customers. At ReviewTrackers, we’re dedicated to building simple, helpful technology that bridges the gap between the brand and the customer. Our software empowers businesses to understand their customers better, build more trust, and find the insights that move their business forward.
    Starting Price: $69/location
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    Localyser

    Localyser

    Localyser

    Designed for multi-unit brands to give your team an online reputation solution that makes it simple for franchises and their franchisees to track reviews, message customers, generate feedback and gain insight. All-in-one dashboard. Localyser is a complete online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grow. With Localyser we help you be on top of your outlets online reputation from digital listing to review management: - Gather, track & reply to all your online reviews - Manage all of your social media messages in one spot - Generate feedback to lift your star rating - View all your brands’ and locations insight
    Starting Price: $49 per location per month
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    Rallio

    Rallio

    Rallio

    Rallio is a powerful SaaS combining social media technology, creative services and employee advocacy. As the supplier of choice for franchise organizations and small businesses, Rallio enables brands to manage their entire social media presence, online reputation and online directory listings in one dashboard for all locations. You can either take charge on your own, with easy-to-use desktop and mobile technology, or recruit the help of our in-house agency. Our motley crew of social media strategists, brand managers, designers, producers, writers, engineers, geeks, freaks, change-makers and born leaders will help you ditch boring content forever and light up your social media pages. It’s the ultimate solution to maximize your local social media engagement and improve your local search results. Ask us about the details, bundled pricing solutions and case studies to prove the measurable results.
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    Wonderflow

    Wonderflow

    Wonderflow

    Every day, millions of customers leave reviews on products that they like, love, hate, or wish they could change. From everyday, commonplace FMCG products to high end purchases, with multiple price points and dozens of variations within product ranges, accurate business intelligence can be complicated, time-consuming, costly, and often vague. How do you get the insights you need, without spending thousands of hours and millions of dollars on analysing data? Easy: with advanced predictive analytics from Wonderflow. With market-leading language analytics, data point integration and generative AI capabilities, Wonderflow helps you unlock the potential of your VoC (Voice of the Customer) insights and get instant results to help you make data-driven decisions. We use hundreds of millions of reviews across over 10 million products to discover what your products’ pain points are, see how you rank against competitors, get detailed insights on drivers of satisfaction, and more.
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    VocalReferences

    VocalReferences

    Local Hits Media

    VocalReferences which was the brain child of Local Hits Media LLC solves the very common problem faced by all business owners; how do I make the most from the positive feedback of my happy customers? Our products are currently benefitting customers on all continents and we are continually developing and rolling out new and further enhanced tools.
    Starting Price: $8.99 per month
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    BizBuzz

    BizBuzz

    BizBuzz Digital

    View the recent activity impacting your business, dive into your active tools, and understand the effectiveness of your marketing all from one simple platform. Claim, update, and fix business listings across 300 directories and websites that control local search the easy way. Monitor and manage all aspects of your online reputation, including listings, reviews, mentions and more. Grow your fanbase on social media, find real-time leads and share relevant content across all of your social channels. Strengthen your online visibility with responsive, mobile-optimized websites that customers and search engines love. Reach more customers through digital advertising campaigns that span across search engines and social media while backed by incisive analytics. For businesses with two or more locations, tap into the data and pinpoint your best and worst performers. Conquer your local market with the tools & talent you need to grow your business, not just one or the other.
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    Convert Local

    Convert Local

    Convert Local

    Convert Local is an all-in-one software solution for local businesses to increase reviews and attract more customers. Our platform allows businesses to communicate with customers via text, web chat, and integrated social media in one inbox. We help businesses improve their online presence by getting listed on over 50 authoritative directories and boosting local search. Our goal is to generate revenue and help businesses be found and chosen by potential customers.
    Starting Price: $99 per month
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    Swell

    Swell

    Swell CX

    Turn customers into a marketing machine. Earn more five-star reviews, get found in local search, get more customers, and chat/engage customers. Turn texts and emails into trustworthy reviews. Learn how customers feel and improve customer service. Turn new reviews into higher search rankings and more customers walking in your door. Turn customers into raving fans. Chat with them and solicit reviews and feedback in one view. Swell is the #1 growth platform for local businesses.
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    ClientTether

    ClientTether

    ClientTether

    ClientTether’s leading growth automation platform and CRM was designed and built by franchisors to fundamentally change their system’s ability to scale growth, provide customers with an incredible experience, and to create meaningful engagement to boost retention and bolster their online reputation. Because we’ve been in our clients’ shoes, we made our platform incredibly easy to use, simple to deploy, and powerful, so they can spend their time running their business and not letting their business run them. We help service businesses optimize their lead response, sales, quoting, online reputation management, and operations processes through natively integrated automation tools including text, phone, email, chat, and internal communication. This is all tied to a CRM platform designed to support franchising and multi-site service companies.
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    the NALA

    the NALA

    the NALA

    A simple way to manage your listings and reputation online. Placement on top online directories help customers find you quickly! One dashboard to monitor and request reviews. One of the most effective methods of building your online reputation is to control the narrative after you service your customer and through inclusion in the most influential online directories. Having a finger on the pulse of your business' online presence is impossible without the NALA's comprehensive reputation and directory management dashboard. Tools to monitor, manage and respond to your online reviews and interactions from one easy to use dashboard. Notifications for when your business listings require action, when duplicates are found or additional synced platforms. Track and monitor keyword and keyphrase performance. Easy to read reporting sent to you monthly.
    Starting Price: $129.00/month
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    SO Connect

    SO Connect

    SO Connect

    Get your local business found and chosen online. Control your business information on all platforms in one go. Manage and collect reviews to boost rankings! Instantly update business information on over 50 platforms - such as Google, TripAdvisor, Yelp & Facebook. Boost your star ratings and search ranking with more new reviews from satisfied visitors. Automatically collect email addresses, then stay in touch with appealing offers to keep them coming back. Collect your customers’ email addresses with WiFi login and stay in touch to keep them coming back. Gain access and insights from customers as they log into Wi-Fi. Send targeted and automated messages with offers and invitations. Build relationships that turn new visitors into regulars.
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    Digitaleo

    Digitaleo

    Digitaleo

    Our platform grows thanks to the needs of our customers and we work to put our convictions at the service of your ambition. We offer a single platform to manage all your local communication. The main levers of local marketing gathered on a platform. A multi-local platform that adapts to your organization. Take charge of the communication of the establishments in your network with a tool that will save you time. Confidently delegate communication to establishments in your network while respecting your brand image. You manage one or more establishments and treat yourself to a complete marketing tool to generate traffic and retain your customers. Let's reduce the carbon impact of our communications together by opting for a more responsible approach and the use of less polluting channels. To go further, we suggest that you create carbon sinks by investing in French forests, in order to capture the incompressible emissions of your communications.
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    Mobilosoft

    Mobilosoft

    Mobilosoft

    The power of local digital marketing in one tool. Manage the online presence of your points of sale centrally and gain efficiency! Save time managing your local digital marketing. Our platform is built to easily integrate into different organizational models: centralized, decentralized, or outsourced. A global platform to save you time. Tailor-made applications for franchisees. A new mutually beneficial service. The best applications are brought together in a collaborative platform. Communicating with your customers is more strategic than ever. With our suite of apps, easily take control of your local digital marketing. Save time managing your point of sale data. Improve your online reputation by managing your customer reviews. Increase your visibility with SEO-optimized local pages. Advertise locally through ads on Google and Facebook. Post your latest news and promotions on your local pages. Follow the performance of your points of sale thanks to interactive reports.
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    Mobal

    Mobal

    Mobal

    Your customers' ability to find you online is vital. Thousands of business locations use Mobal to manage their business listings to grow their business in-store and online. First impressions matter like never before. Over 83% of the world's population have a smartphone, and 90% use it to find local businesses. Most of them don't click past the first page of results. Mobal is the easiest and fastest way to keep your business listings in shape and up-to-date, effortlessly. In a world where everyone's in a hurry and looking for an instant hit, you have to make sure your local business listings are managed and updated. Learn how to manage yours. Everyone enjoys the warmth that a smile from a real person gives. We all respond positively to genuine interaction, so it's important to do so in the digital environment.
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    Retamo

    Retamo

    Retamo

    Monitor, generate, and evaluate your company's online customer ratings easily and effectively with Retamo. Achieve the best possible reputation on the Internet. Take a look at how you can easily and effectively benefit from your company's reviews with Retamo. Monitor the customer ratings of your company and your competitors on over 50 rating portals on the Internet. Mobilize your satisfied customers to submit a positive rating on the rating portals of your choice. Strengthen your company's online reputation. Gain, even more, leads and new customers. Share positive reviews on social media or embed them directly on your website with just a few clicks. Analyze the performance and development of your company and your competitors using reliable key figures. Store the rating portals and social networks on which your company is represented and always keep track of all ratings. Have the ratings of your company displayed across platforms according to certain criteria.
    Starting Price: €19 per account per month