IceLink Alternatives

Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.

Sendbird's chat, voice, and video APIs power conversations and communities in hundreds of the most innovative apps and products. Sendbird’s feature-rich platform, and pre-fab UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, and not worry about features, edge cases, reliability, or scale.

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email

The complete in-app collaboration API and SDK. Add contextual activity feeds, chat, and document collaboration directly into your apps to increase user engagement, improve in-app retention, and reduce customer churn. All Weavy features include integrations to the third party tools your users are already familiar with: add capabilities for Zoom and Teams video conferencing, Google Drive, Dropbox, or Box file sharing, document sync and versioning contextually inside your app. Weavy allows app developers to quickly add the features that users need to be productive and interactive, directly within the app environment. With our SDK and APIs, you can deploy chat, feeds, and document sync in a matter of days, not months, and at a fraction the cost to build in-house. Focus on your core product while simultaneously adding functionality that makes your user experience not only better, but increases user engagement and dependency on your app.

An elastic communications cloud with advanced APIs for voice, SMS and video designed by the original geeks of software-defined telecom. When your audience is large, your brand is premium, and you won't settle for janky video conferencing UX, you want this. Real time, granular control over call flows, routing, and codecs. 300% more responsiveness than you get with REST. If you use AI in your voice apps, you just found your new favorite API. If you're more comfortable with REST than WebSockets or already use TwiML, these APIs are like TwiML...if TwiML suddenly knew Kung Fu. The SMS API makes it easy to move your expensive SMS traffic to SignalWire and cut your billio 50-80% in the process. Launch and scale communication products on infrastructure built for this decade and the next rather than running aground on the limitations of 2010s-era SaaS. Persistent, bi-directional connections between your video and voice apps and our infrastructure means 300% more responsiveness.

Telgorithm is a next gen A2P text messaging API provider and the only to automate the entire SMS & MMS journey from compliance to deliverability, enabling Software Providers to grow revenue and improve customer experience. Founded by telecom industry experts who saw a massive need to set a new standard in the cloud communication space, Telgorithm’s mission is to offer a more reliable and transparent business text messaging service for your software or application. Telgorithm has built automations for the new required path of managing 10DLC messaging, and guarantees message deliverability with its unique, patent-pending throughput/rate limit management tech. Telgorithm is the future of A2P text messaging for any software or app offering SMS & MMS messaging to their customers today. Product Features: Auto Registration Auto Number Migration Smart Queueing (Automated TCR/Carrier Rate Limit Management) Message Prioritization Time Routing Advanced Reporting Number Verification

ApiRTC is a library which allows a developer to easily integrate real-time communications (chat, audio, video) into a web or mobile application. Behind the scenes, the WebRTC technology is used . This means that the media flows are encrypted and exchanged in peer-to-peer when possible. Otherwise a media relay (TURN server) may be required. ApiRTC is the entry point of our platform that will manage all connection establishments for you including user connection, user presence and media establishment. ApiRTC library is available in different format depending of the integration you need; be it for web and hybrid applications based on Javascript or native applications for iOS and Android. For audio and video communications, Apizee solutions are based on the WebRTC standard. The compatibility of Internet browsers with this technology is growing rapidly and this choice now allows the availability of our audio/video streaming solutions in most PC, tablet and smartphone environments.

Integrate real-time communication into your business using Sylaps with our comprehensive APIs, easy-to-embed website widgets,s and desktop, and mobile SDKs. Sylaps Business enables real-time communication on any device or platform, without needing to install the software. Sylaps is perfect for small or large businesses looking to integrate data, audio, and real-time video streaming. Sylaps provides enterprise-grade security, and full encryption, and is HIPAA compliant. All of our products are competitively priced. Use Sylaps with confidence on any device or platform, including web browsers. Sylaps is perfect for small or large businesses looking to integrate data, audio, and real-time video streaming technology into their products. Our software is highly versatile and works on mobile, desktop, and most web browsers. Our software is designed to improve every aspect of real-time communication in any industry.

Dolby.io is the cloud-based audio, voice, and video API platform used to transform media and communication apps. Incorporate life like HD audio and video into applications to provide a premium user experience. With a few lines of code, improve speech leveling, noise reduction, loudness correction and speech isolation in your media. Remove the time consuming, manual and costly process of processing audio, by getting insights into the make up and quality of audio without having to listen to it. The API platform for transforming media and communications. Enhance every real-time interaction, every piece of content. Whether you are solving for poor audio/video quality, looking for data-driven content insights, or trying to provide a seamless communications experience for your customers, we have the tools. Build everything people need to communicate, collaborate, and succeed with a set of APIs designed to keep users in-flow. Simple, intelligent APIs to upgrade your media.

Video conferencing infrastructure for a video-first world. Quick to integrate native iOS, Android & Web SDKs to add live video & audio conferencing to your applications. The increasingly virtual, remote-first world, needs an infrastructure provider that allows these experiences to happen seamlessly. 100ms' best-in-class quality and ease of use are fueling this revolution. Making live video work, our team has obsessed about this problem for years and solved it at world-class scales for different network and device conditions. A great infrastructure provider also needs to have the shortest integration time. 100ms powers resilient audio-video out of the box, & helps you to increase the pace of iteration by 10x. Host up to 10K attendees, stream to Youtube, and do custom layout recording. We have abstracted all the complexities inside the SDK layer while keeping it fully customizable. Add upto 1000 hosts on a video call, without compromising on audio-video quality.

Build your own messenger with chat and video calling in minutes using QuickBlox chat API and SDK. QuickBlox provides instant messaging API that allow chat and calling functionality to be added to any Android, iOS, or Web application. All features that you need to build a great messaging application. High quality one‑to‑one and group calling built on WebRTC. Flexible data and file storage that compliments your messaging. Integrate your current business processes with real‑time alerts and notifications. Share and link all types of files (images, audio, video, docs, and other file formats). Over 30,000 software developers and organizations worldwide are using QuickBlox messaging API. QuickBlox is a HIPAA‑compliant chat solution trusted by Healthcare businesses worldwide. We serve a variety of customers ranging from large corporations storing millions of healthcare and insurance records to startups entrusting their telemedicine communication to us.

Add live video and audio experiences to any product. Start with our Daily Prebuilt user interface, or create custom layouts with our APIs. We offer a fully supported Daily Prebuilt user interface and additional lower-level APIs that give you total UI/UX flexibility. Start by cloning our sample repos. Change from prebuilt to custom at any time while still using the same APIs. Daily Prebuilt is our plug-and-play embed. It’s a fully working video chat with features like HD screen sharing, text chat, and recording. For developers building custom video UI/UX. Take control of video and audio tracks. Daily call object gives you complete layout and workflow control. Automatic bandwidth management that reacts to changing network conditions.

In the battle for enterprise customers, you are competing with new market entrants that are using cloud-based communications platforms with APIs to offer communications services to Enterprises with the promise of enhacing the customer engagement experience. Kandy's unique and market-leading white-label CPaaS offers you a lot more than programmable APIs – it includes prepackaged applications called Kandy Wrappers, an ISV ecosystem and marketplace for creating vertical market applications and the ability to overlay existing SIP and UCaaS environments with our Kandy Link WebRTC Gateway. Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more.

Rainbow business communication solutions offer user-friendly collaboration tools from voice to video, that connect people, machines, and processes. Rainbow is an enterprise-grade, cloud communication platform fully developed in Europe with services delivered from secured data centers across the globe. Depending on your needs, Rainbow can be deployed on-premises, hybrid or from the cloud. The open architecture and rich-telephony feature support allow for connecting your existing telephony system and integration of Rainbow into business processes and other SaaS solutions. Does your business need a fully encapsulated environment hosted either on-premises or in a private data center of your choice or do you prefer to go cloud but retain existing investments on-premises and add collaboration on top of your existing telephony system? Whichever you choose Rainbow has got you covered. Create or join audio and video meetings with up to 120 participants and up to 12 simultaneous video streams.

Build rich communication experiences with the same secure platform used by Microsoft Teams. Azure Communication Services brings rich communication APIs to all your applications across any device, on any platform, using the same reliable and secure infrastructure that powers Microsoft Teams. Reach customers anywhere with a fully managed communication platform. Deliver video, voice, chat, and text messaging experiences anywhere your users are - across your applications, websites, and mobile platforms. Use a reliable global platform trusted by millions of users daily. Reach more users without compromising security, using the most secure and compliant cloud. Connect users across web and mobile apps. Add communications workflows to applications with flexible SDKs and APIs for common platforms and languages including iOS, Android, Web, .NET, and JavaScript. Benefit from a global, low latency network that auto-scales to meet your demand. Deliver reliable enterprise-grade calling, and chat.

CometChat is a chat API and in-app messaging SDK (software development kit) that enables users to integrate HD voice and video calling, as well as text chat functionality directly into their mobile and web apps. CometChat also supports features such as push notifications, read receipts, typing indicators, real-time translation, and more. CometChat allows users to create their own user interface for private or group chat applications. Customization tools let users personalize various elements of their chat app. The platform also provides users with the tools to add voice, and video calling and conferencing capabilities to their apps or websites. Users can also send and receive media files through CometChat, as the platform enables users to sync and share files like GIFs, photos, videos, and audio clips. Support for custom payloads mean users can send calendar invites, or share information like their location or event details to chat participants.

Saving your time in building UI and features for your video calling application. With just 5 lines of code, you'll be able to integrate video calls into your application. Generate API Key to eastablish connection in-between your app to Video SDK. It enables end-to-end secure connection in-between your app and our servers. Install the simple JavaScript code in your website. In just few lines of code, you can build interactive video calling app. Analytics Dashboard will help you to monitor all the usage of services and also provide manual operations control. Everthing you need to build custom and branded live shopping experiences for eCommerce brands at any scale. Everthing you need to build custom and branded highly secure telemedicine communication APIs and SDKs at any scale.

Why spend months building in-app activity feeds and messaging from scratch when you can implement in just weeks with Stream's activity feeds and in-app chat APIs? Stream's reliable APIs, developer-friendly SDKs, and flexible UI kits enable product teams to quickly integrate polished communication functionality often found in social media platforms such as WhatsApp, Facebook Messenger, and Instagram. With an industry-leading 99.999% uptime SLA, over a billion end users, and 5 million concurrent connections recently supported in a single chat channel, Stream's APIs are highly scalable, making them ideal for enterprise-grade businesses and growing startup platforms alike. Ship fully-featured activity feeds and in-app chat functionality faster with easy-to-use software components that give your product a competitive edge.

TRTC offers all-platform SDKs for web, mobile, and desktop as well as cross-platform SDKs for Unity, Electron, and Flutter to help you quickly deploy your services globally. Highly interactive social networking apps with live streaming, audio/video calls, online karaoke, audio chat room, and drop-in audio chat. Online teaching apps for one-to-one remote tutoring, small and large interactive classes, and online fitness training. TRTC helps retailers and ecommerce platforms create new shopping experiences and generate more revenue through interactive live streaming. TRTC enables healthcare professionals to deliver effective online medical consultation, diagnosis, and follow-up. Audio/video call and interactive live streaming integrated with your productivity tools make online collaboration more efficient.

Innovate with Realtime Features: We take care of realtime communication infrastructure so you can focus on your app. Our Platform for Realtime Communication: A platform to build and operate real-time interactivity for web, mobile, AI/ML, IoT, and Edge computing applications Faster & Easier Deployments: SDK support for 50+ mobile, web, server, and IoT environments (PubNub and community supported) and more than 65 pre-built integrations with external and third-party APIs to give developers the features they need regardless of programming language or tech stack. Scalability: The industry’s most scalable platform capable of supporting millions of concurrent users and allows for rapid growth with low latency, high uptime, and without financial penalties. Security & Compliance: Enterprise-grade security and compliance with the most stringent regulations worldwide, including GDPR, SOC 2, HIPAA, ISO 27001, and CCPA.

We provide critical video infrastructure that powers the most engaging and interactive real-time communications and entertainment experiences on the web. Lightning fast and a game changer. Provide crystal-clear voice chat inside your web, mobile and native apps for more efficient communication. Embed real-time video chat into your web, mobile and native apps for a fully-integrated experience. Share all kinds of rich data inside your livestream session, such as 3D coordinates and depth. Send and receive chat messages inside your streaming app's signaling system to simplify collaboration. Eliminate wait time with sub-second video streaming that ensures your audience never misses a moment. Connect with users in real-time on any scale with instant, bi-directional streams that enable a "right-there" experience.

Dyte's Video SDK and APIs are SOC 2, GDPR and HIPAA complaint. That lets you embed scalable, customisable and interactive video calls within minutes into your Web, Desktop or mobile apps. Collaborate efficiently with HD video, chat, screen sharing, whiteboard, emoji reactions, file sharing and everything a user packaged within one SDK. Dyte's Video Conferencing SDK & APIs are comfortable with React JS, Angular, JavascriptMobile: Flutter, Kotlin, Swift, React Native, Android, iOSDesktop, Electron. With an uptime of 99.99%, industry-leading documentation and out of the box plugins, customize the video experience for your ed-tech, tele-health, fitness, HR-tech, social or gaming platform. Use Dyte's SDKs to build fully custom video experiences powered by a robust infrastructure. With our out-of-the-box chat, plug-ins, recording, and several useful features, Dyte is an all-in-one SDK to help you take video collaboration to the next level. Dyte offers 10K free credits each month

Augment your offering by adding cloud-based voice and video solutions to your existing platform.​ Explore how iotum's out-of-the-box APIs and SDKs enable interactive engagements within your existing app, website, or platform. Strengthen your customer relationships by using the communication method they prefer. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video and voice with iotum’s API and SDK solutions. Iotum utilizes the VP9-SVC codec, the latest in video technology that uses less bandwidth for the same top-notch video quality, and is able to maintain better video quality under poor internet conditions. Iotum has media servers distributed worldwide that use global low latency, ensuring all participants have crystal clear connections, no matter where they are. Iotum offers collaboration features such as annotation, whiteboards, laser pointer, and instant chat a-la-carte so that your developers don’t need to build in-house.

Solution makes interaction with customers easy by providing you the tools to automate, quickly respond to queries, and manage issues seamlessly with end-to-end encryption. Ameyo’s Google Business Messaging helps you create a positive brand image and get an edge over your competitors with improved customer experience and reduced cost. Ameyo’s AI enabled conversational Voice Bot can be used to seamlessly perform two way interactions. The entire automated conversation is human-like and personalized. It is the future of customer service. Ameyo’s Hosted IVR is the most economical, value-driven incoming contact center hosted over the Internet; used to route customer calls efficiently – which has emerged as a business necessity. Increase or decrease your IT resources flawlessly to meet your business demands without any complications.

An API and low-code Communications Platform as a Service (CPaaS) offering designed to help enterprises lower cost, reduce complexity, and accelerate IT roadmaps. Map and automate customer journeys in minutes using a drag-and-drop editor with powerful building blocks (nodes). Shift to low-code development to reduce the time to market for new applications and journeys. Seamlessly consume events from existing systems to trigger customer communication flows. Integrate customer interactions with backend systems to achieve end-to-end automation. Easily test, deploy, and make iterative changes to flows in a secure and scalable serverless environment. Leverage our extensive portfolio of communication APIs and SDKs for SMS, voice, push, RCS, WhatsApp, video, etc., to engage customers on their preferred channels.

IntelePeer delivers an omnichannel communication platform as a service (CPaaS) built for the enterprise. We believe that business communications are meant for more than just simple interactions – they should enable businesses to deliver truly delightful experiences. With our voice, messaging, ready-to-use applications, open APIs, and real-time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution is backed by a rock-solid network and a team of experts who provide nothing but award-winning customer service. We are here to help you 24 hours a day, 7 days a week, everyday of the year. Built to meet the regulatory requirements of the most demanding enterprises including GDPR, HIPAA, and CDPA. Global interconnectivity with leading mobile providers.

Build any chat use case into your product with just a few lines of code. Choose from our library of SDKs for chat spanning across web and mobile. A single line of code sets up a secure connection to our service. Develop your UI elements with our SDKs to build the features you need. We have done the hard work, so you never have to. Robin’s Chat SDKs are ready-to-use, secure, and scalable. Our solution was built with scale in mind. With Robin, you can build the chat experience of your dream. Deliver a chat experience that your customers will love. Robin uses 256-bit AES encryption at rest with TLS 1.2 for encrypting data in transit. Ready-to-use kit for Robin Chat with every page, component, and interaction. Integrate Robin into any application in ample time. It’s that simple. Quickly build a reliable & functional chat experience into your mobile or web app project today. Add DM functionality to your product with ease.

EnableX makes integrating real-time communications into applications and workflows a lot easier. Designed and developed for Service Providers, Systems Integrators, and Developers, it provides a robust, scalable and secure communications platform without the complexity of building and maintaining the network infrastructure. By simply leveraging on EnableX comprehensive sets of programmable APIs and SDKs, developers can rapidly customize and embed all or part of the communication functions – voice, video, SMS and chat – right into existing applications, workflows and systems. Together with the Virtual Number services and advanced features such as AI and NLP, businesses can reach customers globally with an outstanding communication experience.

Billions of people. Trillions of connections. One API. The Nylas APIs power applications with email, calendar, and contacts sync from any inbox in the world. Only Nylas provides one API for 100% of email, calendar, and contacts integrations. Add missing information in contact records. Make warmer intros with the help of a connection graph. Compile data from each address book to create a unified data source. Straightforward, universal connectivity to lower your costs, save time, and increase developer productivity. Transform data into insights and personalize the user experience. Fuel innovation with unique customer intelligence. Automate digital processes to drive business growth. Streamline user workflows with powerful scheduling automation. Discover how organizations just like yours are driving engagement and increasing customer satisfaction with the Nylas APIs.

With WebRTC, you can add real-time communication capabilities to your application that works on top of an open standard. It supports video, voice, and generic data to be sent between peers, allowing developers to build powerful voice- and video-communication solutions. The technology is available on all modern browsers as well as on native clients for all major platforms. The technologies behind WebRTC are implemented as an open web standard and available as regular JavaScript APIs in all major browsers. For native clients, like Android and iOS applications, a library is available that provides the same functionality. The WebRTC project is open-source and supported by Apple, Google, Microsoft and Mozilla, amongst others. This page is maintained by the Google WebRTC team.

Whether digital-native or plotting a pain-free path to the cloud, businesses can achieve instant global scale for their communications with our enterprise-grade worldwide voice and messaging network. Our compliant, elastic SIP trunking services and phone numbers deliver fully localized voice presence on a global scale, across 93% of the world economy. It's why we're the voice infrastructure partner of choice for the majority of Leaders in Gartner's Magic Quadrants for UCaaS and CCaaS. Founded in 2005, we count among our happy customers Uber, Skype, Zoom, 8x8, Dialpad, NICE inContact, Orange Business Services, Aircall, Telefónica and Serenova.

Trusted by over 50,000 clients across the UK, US, Australia, and New Zealand, MessageMedia delivers the industry's leading short message service (SMS) solution. This award-winning SMS marketing software helps organizations of all types and sizes to improve operational efficiencies, enhance customer engagement, and boost revenue stream through the power of mobile messaging. MessageMedia offers a robust set of mobile messaging tools and functionalities that include promotions and marketing, alerts and notifications, appointment reminders, rostering, billing and payments, and more.

Digital Samba's video conferencing solutions enable organisations across industries to hold GDPR-compliant online meetings, webinars, trainings, and large events in HD video & audio right from their browsers or mobile app. Digital Samba's prebuilt video conferencing solution allows developers to embed and launch a full-featured video meeting with minimal effort. Built from the ground up with UX in mind, Digital Samba Embedded allows you to manage all aspects of the conference with our video calling API and fine-tune the experience with our client SDK. The Digital Samba Video SDK, written in Typescript and provided as an NPM package, will have you up and running with a few lines of Javascript code. Made for developers, by developers.

Flowroute became the first software-centric carrier in 2013. We built the Flowroute HyperNetwork™ to fulfill carrier-grade demands with the programmability, automation and on-demand scale of cloud computing. Flowroute SIP Trunking makes it easy to connect an existing PBX system or an analog/digital telephone adapter in a few simple steps. Our customers can scale up or down with unlimited call capacity, while only paying for the minutes that are used. Flowroute’s inbound SIP trunking provides unlimited concurrent call capacity. With no limitations or restrictions, you can say goodbye to capacity planning. As your volume increases, new instances are dynamically created to help you scale your voice services. Flowroute delivers outbound call audio over the shortest path possible to increase call quality and lower call costs locally and internationally.

Validate leads and block bad actors with our reliable and simple SMS & Voice 2FA product, so you can engage your worldwide customers. RingCaptcha’s two-factor authentication (2FA) provides an initial screen to block fake leads while our backend code goes one step further, identifying and blocking suspicious requests and adding them to a blocklist to keep your business safe going forward. RingCaptcha can let you validate your leads so that your sales team knows which are real and which are fake. Review leads to identify your competition and prevent them from gaining inside knowledge about your business or driving up your CAC with fake leads. Capture user data to screen out repeat trial users that have no interest in actually purchasing your product and drive up costs. Get rid of freeloaders, get real leads! One click is often all it takes to initiate a sales process, use 2FA by SMS/Voice to ensure your leads are real - not careless.

MirrorFly is a highly reliable and scalable in-app communication solution built ground up with SDKs for a modern messaging experience. The suite extensively supports over 150+ chat, voice and video calling features in view of easy integration on Android, web and iOS apps and also offers chat SDKs absolutely free for ease of integration across niches. With the help of full-blown features like screen sharing, multimedia transfer, voice/video calling, recording, encryption, etc.,the cloud-hosted solution meets the in-app needs of all industries regardless of the scale and scope of operations. Well, understanding the growing compliance demands of users across regions, MirrorFly is now HIPAA and GDPR compatible to secure every conversation happening within apps. Furthermore, the cloud-hosted suite also supports in-app moderation features on one-on-one and group chat in view of creating a safe and on-topic conversational experience.

Sangoma Wholesale Carrier Services (formerly VI Communication Services) is designed to allow Internet telephony service providers (ITSPs) and managed service providers (MSPs) to easily provide high value services that their customers expect without any hassle. Businesses can also leverage our communication APIs to empower their applications with voice and messaging features, allowing them to easily communicate with their clients. As an ITSP, MSP or VAR, support your existing retail SIP trunking customers and sell phone numbers and other VoIP services not typically available within your network reach, adding new revenue streams. Or if you are just getting started, offer new retail SIP trunking service and bundle features you want to offer your new customers, such as messaging, conference bridging and more.

Discover Signalmash, the ultimate Communication Platform as a Service (CPaaS) solution, offering a versatile suite of communication APIs designed to cater to the evolving needs of businesses. Our offerings encompass: SMS API: Unlock enhanced customer interaction capabilities through a range of text-based communication functions, including alerts, authentication, promotional outreach, surveys, appointment scheduling, and nurturing customer connections. Flexible SIP Trunking: Simplify the establishment of communication channels with customizable SIP trunking solutions, empowering businesses with tailored contact center setups, personalized call routing options, and encryption for secure data transmission. VoIP PBX Solutions: Optimize your internal communication infrastructure with Signalmash's VoIP PBX solutions, streamlining the setup and administration of private branch exchange systems, featuring intuitive call routing, voicemail management, conference calling and more.

Avaya OneCloud CCaaS makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences. Avaya OneCloud CCaaS brings everything together so you can create connected experiences for customers and employees. Match customers with the best employees using business rules, internal and external context, and desired outcomes. Enhance team collaboration with converged communications that dissolve front- and back-office silos. When all your employees—not just customer service reps—are responsible for customer success, you can deliver truly innovative customer experiences. Make it happen by integrating a cloud-based UCaaS and CCaaS solution for everyone. Metrigy Research details what to know and how to start.

Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes​.

You want the best quality voice, messaging, and more. To get them, you need the only API provider with its own nationwide network. You can eliminate the middleman, save on costs, give yourself more control, and build the application that your customers are craving. You’re not new to this, but you need a partner to help you reach the scale you know you’re capable of. Whether you’re bringing your own carrier or building your own solution from the ground up, Bandwidth has the tools you need to reach your maximum potential. Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs, and tools to manage your communications stack intelligently. We are open where you need it the most, with optionality and control. Our global network is directly connected to where it matters most. Giving unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.

Thousands of businesses rely on our cloud communications platform to build stronger connections with their customers. Communication Platform supports the world’s most innovative technologies and combines all possibilities making it a reliable tool for digital transformation and global connectivity. Send promotions, push notifications, delivery alerts, order updates, data surveys – whatever you can think of. Use rich media chat and chatbots to empower your teams and cater to every client’s needs – anytime, anyplace. Access a wide library of API references and custom-build your workflows as you see fit. Protect user identities or accounts against online fraud through secure 2-factor authentication and seamless verification experiences.

Redefine the way you communicate with the Cloud Softphone collaboration suite. Design and build a fully customized white-label UCaaS solution. With Cloud Softphone, pick and choose from 100+ premium communications features. Simplify the way you communicate, whether you’re in the office or on the go. Embrace the modern workplace with instant communications. Give your teams a powerful tool that combines all those must-have business phone features with industry-leading UCaaS to create a single collaborative experience. Keep your customers notified and reduce device battery drain with push notifications. Enhance the communication capabilities of your platform with file transfer. Let your users send and receive files of all types. Add high-quality call and video capabilities to your app using codecs designed to maximize call quality.

Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.

The cloud communications platform by Voxvalley allows you to add real-time communication features to your existing web and mobile applications easily, using secure and scalable SDKs/APIs. SMS API can help your business to implement two-way communication with customers. This can be done effectively with the help of long codes and short codes. Using this, short codes let you send large volumes of B2C messages, and long codes can help you to run SMS promotional campaigns. With SMS API integration, you can have a unique sender ID, with which customers can identify and recognize your brand easily. Also, you may send promotional and transactional alerts via SMS to keep your customers updated and engaged. You can have the DID numbers for International calling/toll-free numbers that allow you to reach the customers with local numbers, which is more trustworthy. With DID numbers, you can also avail HD audio quality and good coverage at an affordable cost.

Notifications that deliver. Beams is a hosted push notifications API designed for developers who need critical transactional information delivered every time. Notify users with confidence. Realtime delivery and transparency for your iOS and Android apps. Reach users instantly with expert notification deliverability across devices and locations at scale. Trigger notifications automatically with every event in your app using a single function. We’ve delivered over 18 trillion messages across thousands of apps. Discover how Pusher customers use realtime infrastructure to delight their users. Debug your implementation and observe your delivery health with Debug Console and Insights. We host and manage your complete device token lifecycle.

With in-app messaging and collaboration your users can do all their work without ever leaving your app. Users can share, edit and store important documents all in one place. Easily organize your files with clearer communication, reference points, and more complete interactions. Chat in real-time with team members, no matter where they are. Start video chat, share your screens, and collaborate live to increase productivity, all within your existing app. Share updates with your team or with your customers as soon as they log on to your app with pop-up notifications. Communicate and market to your users whenever you need. Create personal tasks, or assign them to team members within the app. Set reminders or deadlines, and prioritize to make sure that everything gets done on time. Allow your users to take notes and make to-do lists in real-time using notes placed directly within your app. Tag teammates and they’ll get notifications and reminders.

Over a thousand TELCOs globally – ensuring the lowest latency for the priority traffic allowing you to reach your customers in shortest time always. Multiple data centers located in different seismic zones with state of the art load balancing systems ensuring your communication channels to the consumers are not impacted. Private and public cloud that ensures true elasticity to scale up on demand – Allowing us to handle very high-volume spikes without compromising on performance. We have in depth understanding of major segment in India - banking, insurance, stock exchanges, automotive, DTH, retailers, consumer products, e-commerce, m-commerce, and the government. Boost the effectiveness of your campaigns on SMS and WhatsApp with a simple plugin. This plugin enables brands to quickly launch meaningful conversations at every touchpoint of their customer journey, increase sales, and invest in adding more value to their customer experience.

The industry’s true serverless platform for voice, video, and messaging APIs trusted by thousands of developers around the world to innovate and scale real-time communications for businesses of any size.

A comprehensive SaaS platform designed to help businesses and agencies manage and optimize their lead communication strategies. Multi-Channel Communication: Engage with leads through SMS, MMS, and various social media messengers from a single, unified inbox. Automation: Automate your messaging based on lead status and predefined time intervals, ensuring timely and relevant interactions. AI-Powered Responses: Utilize AI to draft and respond to messages, enhancing the speed and quality of your communications. Content Library: Store and send content effortlessly with our integrated content library module. Appointment Scheduling: Schedule and manage appointments with ease, streamlining your sales process. Chrome Extension: Import leads directly from any webpage into your database for immediate usage. Products and Services Module: Store information about your products and services and use them in your communications. Integration: Seamlessly integrate with social media messengers.