IceLink

IceLink

LiveSwitch
+
+

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About

Gain the highest level of control over your video applications so that you can build the exact user experience that you want. Fully customize the media pipeline to receive media from any point and open up powerful customization opportunities. Discover the benefit of IceLink's flexible APIs which allow you to customize the video experience in any way you want. Spend less time learning the entire WebRTC stack, and more time developing great apps. With our products you can get started faster. Gain access to the exact audio levels of all streams in real time with just one line of code. Breathe easy with enterprise-grade security including DTLS, perfect forward secrecy and end-to-end AES-128bit encryption.

About

Sinch is a cloud communications platform that enables businesses to communicate with customers through SMS, MMS, RCS, WhatsApp, email, voice, and other digital channels. The platform provides communication APIs and ready-to-use applications for marketing campaigns, transactional notifications, customer support, and identity verification. Its messaging capabilities support personalized text campaigns, two-way conversations, automated reminders, and rich media interactions across global mobile networks. Sinch also offers email delivery services, programmable voice calling, phone number management, and authentication tools for securing customer accounts. AI-powered capabilities include conversational chatbots, customer service automation, fraud prevention, and intelligent communication workflows. The platform integrates with business applications through REST APIs, SDKs, and prebuilt integrations while providing delivery analytics, communication management, and enterprise security.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations in need of an advanced Communications Platform as a Service solution

Audience

Enterprises, small and medium-sized businesses, software developers, SaaS companies, ecommerce businesses, marketing teams, customer support departments, financial institutions, healthcare providers, telecommunications companies, and IT teams seeking omnichannel messaging, SMS marketing, programmable communications APIs, email delivery, voice services, customer engagement automation, and identity verification

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse.
  • They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them.

Cons

  • They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset! The problem persists for a few months now.
  • As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

LiveSwitch
Founded: 2008
Canada
www.frozenmountain.com/products-services/icelink/

Company Information

Sinch
Founded: 2008
Sweden
www.sinch.com

Alternatives

ApiRTC

ApiRTC

Apizee

Alternatives

Dolby.io

Dolby.io

Dolby
MirrorFly

MirrorFly

CONTUS TECH

Categories

Categories

Integrations

Axis LMS Not Supported
Bloomreach Not Supported
Boost.ai Not Supported
Cordial Not Supported
Facebook Messenger Not Supported
GBPly Not Supported
Instagram Not Supported
Mailgun Not Supported
Mapp Marketing Cloud Not Supported
Model Context Protocol (MCP) Not Supported
Operata Not Supported
Raven Not Supported
Rayven Not Supported
RevenueBase Not Supported
SMS Gatez Not Supported
SimpleTexting Not Supported
Sinch Engage Not Supported
Solutions by Text Not Supported
Stackreaction Not Supported
SuprSend Not Supported

Integrations

Axis LMS Supported
Bloomreach Supported
Boost.ai Supported
Cordial Supported
Facebook Messenger Supported
GBPly Supported
Instagram Supported
Mailgun Supported
Mapp Marketing Cloud Supported
Model Context Protocol (MCP) Supported
Operata Supported
Raven Supported
Rayven Supported
RevenueBase Supported
SMS Gatez Supported
SimpleTexting Supported
Sinch Engage Supported
Solutions by Text Supported
Stackreaction Supported
SuprSend Supported
Claim IceLink and update features and information
Claim IceLink and update features and information
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Claim Sinch and update features and information