WebRTC

In the battle for enterprise customers, you are competing with new market entrants that are using cloud-based communications platforms with APIs to offer communications services to Enterprises with the promise of enhacing the customer engagement experience. Kandy's unique and market-leading white-label CPaaS offers you a lot more than programmable APIs – it includes prepackaged applications called Kandy Wrappers, an ISV ecosystem and marketplace for creating vertical market applications and the ability to overlay existing SIP and UCaaS environments with our Kandy Link WebRTC Gateway. Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more.

ApiRTC is a library which allows a developer to easily integrate real-time communications (chat, audio, video) into a web or mobile application. Behind the scenes, the WebRTC technology is used . This means that the media flows are encrypted and exchanged in peer-to-peer when possible. Otherwise a media relay (TURN server) may be required. ApiRTC is the entry point of our platform that will manage all connection establishments for you including user connection, user presence and media establishment. ApiRTC library is available in different format depending of the integration you need; be it for web and hybrid applications based on Javascript or native applications for iOS and Android. For audio and video communications, Apizee solutions are based on the WebRTC standard. The compatibility of Internet browsers with this technology is growing rapidly and this choice now allows the availability of our audio/video streaming solutions in most PC, tablet and smartphone environments.