IceLinkLiveSwitch
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Related Products
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About
Gain the highest level of control over your video applications so that you can build the exact user experience that you want. Fully customize the media pipeline to receive media from any point and open up powerful customization opportunities. Discover the benefit of IceLink's flexible APIs which allow you to customize the video experience in any way you want. Spend less time learning the entire WebRTC stack, and more time developing great apps. With our products you can get started faster. Gain access to the exact audio levels of all streams in real time with just one line of code. Breathe easy with enterprise-grade security including DTLS, perfect forward secrecy and end-to-end AES-128bit encryption.
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About
IntelePeer's Communications Automation Platform (CAP) is a cloud-based solution designed to help businesses automate customer interactions, thereby enhancing customer experiences, reducing costs, and boosting productivity. The platform is user-friendly, scalable, and integrates seamlessly with a wide range of enterprise applications. Powered by generative AI, IntelePeer's CAP enables hyper-automated, omnichannel communications, delivering voice, SMS, social messaging, and more. It supports on-premises, cloud, and hybrid infrastructures, allowing organizations to modernize operations and communications effortlessly. Additionally, the platform ensures enterprise-grade security and compliance, safeguarding both organizational and customer data.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations in need of an advanced Communications Platform as a Service solution
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Audience
IntelePeer targets businesses seeking scalable, AI-powered communication solutions to enhance customer interactions, streamline operations, and ensure secure, omnichannel connectivity
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLiveSwitch
Founded: 2008
Canada
www.frozenmountain.com/products-services/icelink/
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Company InformationIntelePeer
Founded: 2003
United States
intelepeer.com/platform/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Supported
Call Logging
Not Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Cloud Communication Platform Features
Audio / Video Conferencing
Supported
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Not Supported
IVR / Voice Recognition
Supported
Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Not Supported
Video Content
Not Supported
SIP Trunk Features
Automatic Fail-over Routing
Not Supported
Call Data Records
Not Supported
Caller ID
Supported
Disaster Recovery
Supported
e911
Supported
International Numbers
Not Supported
Multiple DID Options
Supported
PSTN Forwarding
Supported
Toll-Free Numbers
Supported
Unified Communications Features
Audio / Video Conferencing
Not Supported
Calendar Management
Not Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Not Supported
File Sharing
Not Supported
Mobile Access
Not Supported
Multi-User Collaboration
Supported
Voice Mail
Not Supported
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Integrations
Amazon
Not Supported
Cisco Webex
Not Supported
Facebook
Not Supported
IBM watsonx Assistant
Not Supported
Mailgun
Not Supported
Mailjet
Not Supported
Microsoft Teams
Not Supported
Numeracle
Not Supported
Salesforce
Not Supported
Slack
Not Supported
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Integrations
Amazon
Supported
Cisco Webex
Supported
Facebook
Supported
IBM watsonx Assistant
Supported
Mailgun
Supported
Mailjet
Supported
Microsoft Teams
Supported
Numeracle
Supported
Salesforce
Supported
Slack
Supported
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