Alternatives to Gleap
Compare Gleap alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Gleap in 2024. Compare features, ratings, user reviews, pricing, and more from Gleap competitors and alternatives in order to make an informed decision for your business.
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1
Jotform
Jotform
Trusted by more than 25+ million users worldwide, Jotform is an all-in-one platform that offers powerful tools for effortless data collection and management, including its popular drag-and-drop Form Builder. Create digital forms and surveys for your business without any coding to collect leads, contact information, files, appointments, payments, e-signatures, and whatever else you need. Build your own form from scratch, or customize 10,000+ ready-made templates for contact forms, order forms, feedback surveys, registration forms, and much more. Go beyond the basics with advanced features like conditional logic, autoresponder emails, and 200+ integrations with popular apps. Make the most of your data by turning responses into personalized PDFs with Jotform PDF Editor, visual reports with Jotform Report Builder, or tasks in an automated approval flow with Jotform Approvals. Create an online store with Jotform Store Builder — no coding required. -
2
Bird Eats Bug
Bird Eats Bug
Catch, report, and fix bugs faster. Screen recording with console logs. Found a bug? Create a screen recording without launching another application. Bird replays automatically include console logs and other technical data (browser, OS, screen size, etc.) to help developers spend less time on bugs and unnecessary back-and-forth. 👇More information about Bird👇 🐦 Who is Bird for? Mainly web development teams: PMs, Engineers, QA and Designers. You can also get much better bug reports if non-technical people in your company start using Bird as well. ⏳Quick setup Takes quite literally 5 minutes. No coding or technical knowledge needed. ⚠️ JavaScript error tracker Bird automatically notifies you about JavaScript errors on the pages of your choice.Starting Price: $15/user/month -
3
Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
4
Issuetrak
Issuetrak
For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more. - Connect to over 5,000 business apps with Zapier and our API - Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management - and much more!Starting Price: $26/month per agent -
5
Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $49 per month -
6
axe DevTools
Deque Systems
Automate digital accessibility with the most comprehensive testing tools for developers. Axe DevTools will save you and your development team money, time, and effort. Deliver with AI: Automated intelligence makes it easy. Our computer vision provides more accessibility coverage in more places faster than any other tool. Integrate Immediately: From the first scan, axe DevTools is immediately part of your dev process – with a single call from your build. Block bad code with Github Actions: Accessibility does align with rapid release cycles. Know exactly where to start. Check your impact. See what’s left to test. Measure your success over time. DIY isn't Sustainable: Digital asset patterns and trends change constantly. Our AI data pipeline keeps you ahead of the curve with real time data from thousands of actual users.Starting Price: $45/month/user -
7
Usersnap
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.Starting Price: $69.00/month -
8
Mouseflow
Mouseflow
Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. Add visual context to speed up implementation.Starting Price: $31 per month when paid yearly -
9
BugHerd
Splitrock Studio Pty Ltd.
BugHerd is the world's simplest visual feedback & bug tracker tool for websites, loved by thousands of great teams worldwide to manage their web projects. Point & click client feedback directly to your site, with ZERO project limits. --- 🌟BugHerd works in 3 easy steps:🌟 1. Pin feedback to your webpage elements with the intuitive browser extension. 2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more. 3. Task cards are instantly created from feedback, helping you manage your workflow. --- No more emails, no more spreadsheets, no more headaches. Get started in minutes, with a free 14 day trial.Starting Price: 14 Day Free Trial -
10
Bugfender
Beenario
Remote logger, crash reporter and in-app user feedback Bugfender is a log storage service for application developers. Bugfender collects everything happening in the application, even if it doesn’t crash, in order to reproduce and resolve bugs more effectively and provide better customer support. Bugfender respects your user's privacy, is battery and network efficient and keeps logging even if the device is offline. Track and destroy bugs before users even notice. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Achieve 5-Star Ratings. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Deliver world-class customer service. Our logging tool enables you to target individual users and provide personalized customer support.Starting Price: €29 per month -
11
SurveyMonkey
SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.Starting Price: $25 per user per month -
12
ErrorStream
ErrorStream
Know when and exactly how your application is crashing and have it solved in minutes. No more digging through logs. Get up-to-date crash analytics detailing stack traces, files, line numbers and other application exception details. You can even find similar errors with one button. With trend 24 hour trends, you can make sure your latest production releases aren't causing any unknown issues with your application. You never know what kind of trouble your users might get into. ErrorStream.com solves the problem of error logging in distributed computing. No one wants to dig through gigs of log files every day trying to determine trends. Our custom packages make integration take minutes. No coding is needed. Our API is well documented, and easy to work with. You'll know what happens, and how often. You can make sure your development efforts make the biggest impact. Our customers have reported tremendous amounts of revenue gained from taking a deeper look into their application.Starting Price: $10 per month -
13
Disbug
Disbug
Dev teams use Disbug chrome extension to capture bugs with screen recording, screenshots, console logs, network logs, user events and upload them to the project management tool, with a single click! Explain and narrate the problem visually. Let developers see exactly what happened when it went wrong. One-click capture of the entire context for bug reports. Instantly know what went wrong from every angle by capturing the complete session. Get consolidated technical logs directly in your favorite tools and with a link to see the detailed logs. Centralize everything in your issue trackers. Seamless integration with the tools of your choice. Automatically create tickets in the pre-configured issue tracker when you report the bug. Expedites the debugging process. Gives you more clarity and makes development easy. Cut down your bug reporting time by 60%. Streamline the work of QA testers, developers & project managers at costs less than a cup of coffee!Starting Price: $33 per month -
14
Reactflow
Reactflow
Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.Starting Price: $19.99 per month -
15
Bugsee
Bugsee
See video, network and logs that led to bugs and crashes in live apps. No need to reproduce intermittent bugs. With Bugsee, all the crucial data is always there. All important traces from your app. Now you know what exactly led to unexpected behavior. See the video of all user actions, communication with the backend and system state that led to the problem. Get statistics on similar crashes. See trends broken down by device type, OS version and time. Get the exact filename, method and a line number of the crash. See states of all other threads running at the time of the crash. See all HTTP and HTTPS requests and responses – headers and body – from and to your app. Replay all app’s console logs synchronized to the video and network traffic.Starting Price: $99 per month -
16
WebMaxy Analyzer
WebMaxy
Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.Starting Price: $33/month -
17
Bugyard
Bugyard
Bugyard helps you collect visual feedback from your teammates and customers directly in your website. No coding, no hassle, just feedback. Bugyard is the most efficient tool for all your visual feedback, bug reports and website-related communication. In addition to your colleague's or clients' feedback, Bugyard adds a screenshot of your web page, exactly as your users see it. Direct link to the webpage, browser and OS details, screen resolution and viewport size help you easily understand your user's context. Collaborate with your team and customers on each feedback. Say goodbye to endless email threads. Get visual feedback from your teammates, early users and clients directly on your website with screenshot, OS, browser details and direct link to the issue. Fix bugs faster and collaborate easily on your website feedback. Bugyard enables your customers to share their ideas, feedback and bug reports directly from your live website. -
18
Bugzilla
Bugzilla
Bugzilla is server software designed to help you manage software development. Optimized database structure for increased performance and scalability. Excellent security to protect confidentiality. Advanced query tool that can remember your searches. Integrated email capabilities. Editable user profiles and comprehensive email preferences. Comprehensive permissions system. Proven under fire as Mozilla's bug tracking system. A large number of companies, organizations, and projects use Bugzilla. This page showcases a few particularly high-profile or otherwise interesting installations, and also contains a list of public Bugzillas. Includes bug fixes and performance improvements only. No new features or large scale performance improvements. No database schema changes. May contain documentation changes. No changes to templates that aren't part of bug fix, other than typos or grammatical fixes. -
19
Qualaroo
ProProfs
Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.Starting Price: $64/Month 20% off -
20
Saber Feedback
Saber Feedback
A feedback button for your website. Fix urgent bugs, improve your user experience and surface great customer ideas. All with a simple feedback button you can add to any web page. Screenshot functionality included. Simplify your feedback process with a visual feedback tool that works direct on your website. Hear directly from your users, without endless email chains and overloaded ticketing systems. Users can show you exactly what they think with screenshots as well as text. They can quickly contact you without leaving the page they are on. Get the exact feedback you need with customizable feedback forms. Your customers are usually the first to encounter bugs and UX problems. Make it easy for them to give you direct visual feedback as soon as they spot a problem. Details such as their operating system, browser name and version and any Javascript errors are automatically included, to save you time.Starting Price: $29 per month -
21
1Flow
1Flow
User insights that will help you turn more people into happy customers. Automagically survey your users while they use your app and browse your website. Collect actionable user insights to understand what your users want and why they churn. Convert more of them into repeat customers. 1Flow empowers anyone on your team to create customized user research surveys in seconds using AI. Simply tell AI about your goal. 1Flow AI generates a fully customized survey based on your needs, and its domain expertise, in under 5 seconds. Build beautiful in-app flows with color and font customization. You can even select from a variety of widget positions and window sizes. Give your users a delightful experience, in a way that feels native to your brand. Trigger any flow to show up at exactly the right moment, based on events and page URL rules. Meet users where they are the most engaged and understand them, fast.Starting Price: $200 per month -
22
RateMyService
RateMyService
Make your surveys fun, intuitive, and unique to your brand and vision. We have the fastest setup process in the industry, which means you can get customer feedback quickly. Embed them directly in your existing email with a click of a button - our solution is copy & paste simple. Every email becomes a channel for your customer to give you feedback & help you grow. Responding to feedback is critical to maintain healthy client relationships and prevent dissatisfaction. Display your survey and call-to-action in the language of your choosing. It's important to know how well you are doing. Your Reporting tab is the place where all your stats live.Starting Price: $30 per month -
23
UserVoice
UserVoice
UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations. -
24
Shake
Shake
Reports arrive to you instantly, automatically supplemented with a ton of useful data so you can fix them 50X faster. Whenever users notice a bug, they just shake their phone to report it, without ever leaving your app. When they shake their device, Shake opens up and allows them to send you feedback without ever leaving your app. Report yourself any info from the user’s device you want. Use .setMetadata() to easily adjust the data to your debugging requirements. See the user’s taps around your app, .log() custom events and see all their network traffic prior to reporting the bug to you. On the web Dashboard you can, for example, effortlessly find only bugs reported from iPad Airs that were in landscape mode and offline. Get bug notifications immediately in your team chat. Or, have tasks created directly in your issue tracker of choice. Shake was built to play nicely with the tools your team already uses.Starting Price: $50 per month -
25
Alcea BugTrack
Alcea Tracking Solutions by Alcea Technologies Inc.
Alcea BugTrack offers your dev team the ability to track bugs, coordinate your development projects and manage the change process within your organization. It ensures that a standard and structured process is followed in your organization’s development cycle. Alcea is a tracking platform that gives your organization the ability to effectively collaborate, increase productivity and ensure that your business processes are being followed to resolution. Once a defect is logged into the system, everyone in the team knows who is doing what and when a resolution can be expected. No need for a meeting and no duplication of effort. Customize the look of your system & collect information exactly the way you need it. Information can be retrieved at anytime, from anywhere with Internet access. Easy to understand and does not require a steep learning curve. SOAP and REST API integration. -
26
unitQ Monitor
unitQ
Keep your finger on the pulse of product quality. unitQ Monitor analyzes popular customer channels — including App Store reviews, Zendesk tickets, and social media — in over 100 languages to uncover potential issues with your product, in real time. Users are saying a lot about your product.unitQ Monitor helps you listen. Cross-channel monitoring unitQ Monitor scans and analyzes what customers are saying across popular channels, including the App Store, Zendesk, Reddit, Twitter, and more. Global feedback and insights Helpful insights aren’t limited to a single region, which is why we translate feedback from over 100 languages into English and monitor at a global scale. Identify actionable Quality Issues. We use machine learning to parse translated feedback and eliminate noise and false positives to surface Quality Issues that would otherwise stay buried. Real-time dashboards and reporting unitQ Monitor offers a dashboard that displays trending Quality Issues -
27
DoneDone
DoneDone
Use DoneDone Projects instead of messy spreadsheets or bulky software for bug, task, and issue tracking. No more wondering where things are at or who's working on what. Auto-forward company email to a DoneDone Mailbox to streamline communication between your support team and customers. No more headaches with ccs, broken email chains, and unruly threads. DoneDone makes workflow management easy. Use our time-tested bug, task tracking, customer help desk, or hiring workflows or create a custom workflow that fits your unique business needs. Link internal tasks to a support conversation so your developers and support staff can collaborate in the same simple app. DoneDone helps engineering teams, support staff, and customers work together better. Keep your team on track by integrating DoneDone with the tools you’re already using to communicate with your team.Starting Price: $4 per user per month -
28
Informizely
Informizely
Get to the “why” of your customers by surveying them in your website, web apps and emails. Informizely helps you to quickly get winning insights into your customer's motives. To improve your website, products, service and conversion rate. Capture the voice of your customers and uncover deep insights into your customers' experiences and motives. Obtain winning insights to create and improve great products and websites that your customers love and promote. Grow sales, increase conversions, optimize conversion funnels, build brand loyalty and improve retention. Show targeted slide-in and pop-up surveys on your website at exactly the right time. Embed a survey inline in your web page. It shows automatically when scrolled into view. Get deep insights using full page questionnaires, distributed by a public link. Embed NPS, CES, rating and choice questions directly in emails and web apps.Starting Price: $59 per month -
29
UserReport
AudienceProject
UserReport is based on two simple widgets – a survey and a feedback widget. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve. Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in! NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics! There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away! Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights! -
30
Refiner
Refiner
Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product with our beautiful & simple survey widgets - on brand and perfectly timed. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time. Your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.Starting Price: $29 per month -
31
Salesforce Feedback Management
Salesforce
Unify your feedback data with Salesforce data by mapping survey responses back to any Salesforce object. Resolve customer issues by automatically triggering follow-ups with the appropriate person or team based on a single response. Create personalized survey experiences by merging Salesforce data such as a case number or service rep’s name directly into your survey questions. Enhance the world’s #1 customer service software with feedback data. Create Lifecycle Maps to account for different types of customer journeys. Customize each journey by identifying key stages of interaction where feedback is most valuable, and align specific surveys to those moments of interaction. Meet your customers where they are by surveying them immediately after service interactions to ensure you are gathering accurate feedback. With Salesforce Feedback Management, you can survey customers across various channels including email, post-chat, SMS, WhatsApp, Facebook, third-party websites, and in-app.Starting Price: $ 300 per 1,000 responses -
32
Monterey
Monterey
Copilot for product-led growth companies to collect, analyze, and drive user insights at scale. Set up feedback infrastructure in seconds. Design a feedback experience that encourages users to share more. Integrate Monterey with your everyday essentials. Consolidate all feedback, free your product and engineering team from endless categorizing and tagging feedback, so they can spend more time talking with users (with engaging questions). Stop prospecting for hidden gems in your customer feedback. Make sense of a large quantity of messy data in seconds. Give product, support, and user research teams a powerful kaleidoscope to zoom in & out on the data points that matter.Starting Price: $90 per month -
33
Olvy
Olvy
Stay on top of user feedback, and changelogs, and close the loop 1:1 with your users. Analyse, understand, (and even follow up) on user problems. Align everyone on the plan of action. Improve feature awareness and adoption with an announcements hub. Analyze and identify patterns using our AI. always build the right thing. Send 1:1 messages to your users whenever you ship something they asked for. Convert your insights into tasks for your team. Bring your important announcements directly in-app. Personalize to match your UI, no code is required. Make it easy for your users to browse your past feature updates at their leisure by hosting them on a dedicated site. Improve feature adoption, build a shipping cadence, build trust and credibility, and a lot more. Olvy was built from the ground up by an experienced team with security, privacy, and compliance prioritized from day one. Our system is designed to keep your and your users' data secure.Starting Price: $24 per month -
34
SmileBack
SmileBack
SmileBack® is the only customer feedback system designed specifically for MSPs, and focused exclusively on customer satisfaction. Receive instant feedback so you can save time, optimize your service and improve your client experience. Understand how your customers feel about your service with a customer feedback system built on Customer Satisfaction (CSAT) and Net Promoter Score (NPS). With quantitative and qualitative customer insights, you can start using data to improve the efficiency of your operations, retain more customers and expand the reach of your business. Collect and analyze survey responses to improve your quality of service and operational efficiency. Address service gaps and replicate airtight processes by identifying pain points and customer wins, fast. Integrate seamlessly with your existing system and automate repetitive tasks. We make it easy for SmileBack® to become a part of your daily workflows so there’s fewer barriers to success.Starting Price: $58 per month -
35
Feedback Widget
mBedded Widgets
Feedback Widget offers a platform for businesses that receives private, real-time feedback from the website visitors and users. It provides form editor to customize the feedback form with rating questions. You can add own custom questions and use a dashboard to view all of the feedback and analytics in real time. - Get private feedback from users in real time, so problems can be addressed immediately - Customize and ask your own questions and get the answers directly from your users - Keep track of common user complaints so you can understand and improve your customer experience - Understand your users by learning where they come from, when and how they use your website and more - Use the data with other tools or your marketing strategiesStarting Price: $4.99 per month -
36
ReminderDental
ReminderDental
ReminderDental is the most powerful and affordable solution for communication with your dental patients. With the most customizable options for Appointment Confirmations, Broken Appointment Notices, Recall and Reactivation, Birthday, ASAP, Missed Appointments of any platform on the market, your automated communication never looked better. Multilingual support for calls and messages supported as well as filtering messages by procedure codes, operatory, or provider to enable pre / post op communication. Two way texting, review migration and generation, tools to help remote users, along with statistics that can help you grow your existing practice, expand, or simply collect on past due. Integrations for Open Dental, Dentrix, Easy Dental, PracticeWorks, Eaglesoft, and Dolphin.Starting Price: $50/month -
37
Productroad
Productroad
Productroad helps companies to make better products by listening to customers. It's a place where customers can leave feedback and upvote feedback from other users. A product team can make a roadmap based on customers' feedback and share that roadmap with other team members or with customers. We provide a changelog for your product and send notifications to customers informing them about their feedback. Once you've prioritized feedback and assigned statuses, the roadmap will automatically generate and show users what you're working on. Our product roadmap changes as soon as we change the status of your feedback. Tell users about new features and updates in your product. We use changelog to inform our customers about changes in Productroad. Integrate user feedback management and feature voting with the tools in your workflow. Receive notifications about new feedback in Slack.Starting Price: $9 per month -
38
InMoment
InMoment
Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things. We built InMoment to change all of that. We’re ushering in the Experience Improvement (XI) movement to transform the way your organization approaches business initiatives. A unique combination of leading-edge technology and decades of human expertise combined to help businesses create effective and profitable programs that improve experiences at the intersection of value—where customer, employee, and business needs meet. Experiences are personal, emotional, and dynamic. Understanding where to focus is the really hard part—and it’s central to your success. Identify and prioritize the high-impact, emotional moments to connect with and grow your most valued customers. -
39
SAASFE
SAASFE
SAASFE lets you receive ideas, create roadmaps, and manage requests directly from one place. Collect feature requests, feedback, ideas directly from your customers. Create product roadmap that maps out the vision and direction of your product offering over time. Create a changelog to notify users about the latest product updates. Customer feedback is the lifeblood of any business or product. They can help your brand grow in the right direction. Allow customers to vote on the next big feature suggestion. Your customers can vote on proposals for organizations to know which features should be prioritized. Admins will have access to a robust dashboard that compiles all of the feedback/ideas and details in one place. Choose the most beneficial growth plan for the business. Prioritize them based on the most popular customer feedback and with full transparency, share your work process with others.Starting Price: $0 -
40
BugReplay
BugReplay
BugReplay is a time machine for your bugs. The browser extension creates a full resolution screencast of user actions synced with developer console logs, network traffic & all the environmental data you need to diagnose and fix bugs fast. BugReplay is available on Chrome, Firefox, Safari, Edge, and Opera, and is also available as a mobile app on iOS.Starting Price: $15 per month -
41
Usabilla
SurveyMonkey
Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve. -
42
hellonext
Hellonext.co
Create an account in minutes and start collecting feedback with feedback boards. Everything works blazing fast and you get things done in seconds. Upload your logos, change brand color, add some emojis to make Hellonext your own that first your brand. Everything is crafted with you in the center. This is the most exciting part. The part where you share your new feedback board with your customers to start gathering feedback. Explore our integrations directory for prebuilt integrations to popular platforms, plugins, and API. Setup your own feedback boards and use it as your product's suggestion box, bug reporting tool, and so much more. Simple enough to use, powerful enough to manage. Show your customers what you are working on visually. Help your business leads understand why they should go with you. And customize Roadmap to be your sales driving tool. -
43
Crazy Egg
Crazy Egg
Make your website better. Instantly. Understand the customer journey with Snapshots, Heatmaps and Recordings. Use our visual reports and individual session recordings to get to know your website visitors - where they're coming from, where they're navigating to, and where they're getting stuck - so you can make design changes with confidence. Make data-backed decisions that will impact your bottom line over time. With Crazy Egg A/B Testing, know with certainty you picked the correct content placement, color, image, or copy, so you can turn more visitors into customers. Create or modify content without the need for a developer! Our editing tools allow you to change the styles of elements like colors and fonts, or even hide them. Once you're ready, you can publish changes directly to your website. We’re here to help you improve what's working on your website, fix what isn't, and test new ideas.Starting Price: $24 per month -
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Frill
Frill
A better way to collect customer feedback. Capture, organize, and announce product feedback in one place. A clean and simple solution for capturing and managing customer feedback, on the web. Our web platform is wrapped up in a powerful new widget. Fully customizable, embed on your own site. Built for teams that want to ship better products, faster. Manage your entire board from within the same view. Integrate directly with your platform for a seamless user experience. Create as many widgets as you like on all plans. Every word is translatable into your own language. Update Frill with your own brand colors. Keep customers updated with automated emails. Customer feedback is the lifeblood of your product. Capture ideas from your customers and let the most voted and commented-on ideas surface to the top. Integrate the best ideas from customers into your roadmap. Show your customers how their ideas fit into the big picture.Starting Price: $25 per month -
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Feedbackify
Feedbackify
Collect real-time feedback from your website visitors. Feedbackify is the quickest and easiest way to receive private feedback from your website visitors. Protect your brand by being the first to know about problems with your website. Gather ideas and suggestions from your most valuable asset, your visitors. Measure and improve visitor satisfaction by continuously listening. For you, 30 second signup and 5 minute integration. For your site visitors, instant feedback process with no registration required leads to vastly lower feedback drop-out. Everything you need & nothing you don't. We believe that customer's conversations with providers should always, in the first instance, be conducted in private in order to protect both your brand and just as crucially, your customer's privacy. Do you really want YOUR visitors to leave YOUR site in order to give feedback about YOUR products and services? With Feedbackify, we keep your visitors right where they belong - on YOUR site.Starting Price: $19 per month -
46
Verint Experience Management
Verint
Measure customer experience at every step of the journey, and link improvements to business outcomes. You want a proven approach to making CX decisions that will have an impact on revenue, brand loyalty, and market share. The Verint Experience Management CX Suite (formerly ForeSee) is a complete and integrated CX intelligence platform that helps companies prioritize CX decisions and profit from customer feedback. Consolidate tools. Capture the full voice of customer. Measure the entire journey, with accuracy and efficiency. Know where to focus first and how to fix it. Make CX decisions based on a proven methodology and 250M benchmarks. Enable CX intelligence for everyone in the organization – from analysts to front-line managers and executives. Gain an extension of your insights team. ForeSee’s CX specialists deliver expert strategy and analysis. -
47
Ybug
Ybug
Ybug allows website users to send visual feedback with annotated screenshots, and automatically attaches contextual information about user environment. Get all the important information you need to fix the bug. Together with the user’s feedback, Ybug will automatically send browser environment info and Javascript console output. Users can make screenshots of your web, comment on particular areas, draw with a virtual pencil, and add arrows or rectangles. Plus, the whole tool fits your branding perfectly – you can customize its colours, texts, languages and more. Get all the important information you need to fix the bug. Ybug automatically includes environment details such as site URL, user’s browser, operating system or display size, and captures Javascript errors and console output. Debugging has never been easier. -
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Bugasura
Bugasura
Bugasura is an issue tracker and reporter for modern SaaS Teams who like things being simple and fast. Our customers use Bugasura to collaborate and close issues faster in their product development cycle. Bugasura is available in three formats: 1) Bugasura TRACKER for the web. 2) Bugasura Reporter for Android: Test any application on your Android phone. Bugasura takes auto screenshots and lets you annotate them to create an awesome bug report. It also provides every detail possible related to the device the bug is being reported and many more. 3) Bugasura chrome extension: Now do everything you can do with using our Android reporter app on your web as well by using our Chrome extension.Starting Price: $5/user/month -
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Semgrep
r2c
Modern security teams are “paving the road” for developers — enforcing code guardrails on every commit. r2c’s Semgrep can eliminate vulnerability classes organization-wide. Scale your security team with lightweight static analysis. Semgrep is a fast, open-source, static analysis tool that excels at expressing code standards — without complicated queries — and surfacing bugs early in the development flow. Precise rules look like the code you’re searching; no more traversing abstract syntax trees or wrestling with regexes. Start right away with 900+ rules and SaaS infrastructure to get fast results in your editor, at commit-time, or in CI. When off-the-shelf rules aren’t enough, quickly and intuitively write custom rules to express your unique code standards. Rules look like the code you’re searching. For example, rules for Go look like Go. Find function calls, class or method definitions, and more without having to understand abstract syntax trees or wrestle with regexes.Starting Price: $40 per month -
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Instabug
Instabug
Instabug provides in-app feedback and bug reporting to mobile apps. After integrating the SDK, it allows you to have seamless two-way communication with users or testers while providing detailed environment report for developers. The integration process takes less than a minute and the results are outstanding! The top apps in the world rely on Instabug. We provide exceptional support 24/7 and is constantly rated highly as a bug reporting & tracking tool. Expand your mobile team's understanding of performance and user experience to enable faster fix times, precise performance metrics and error prioritization. With visibility into 100% of user sessions, quickly prioritize to focus on the issues that matter most to you and your user’s experience. Quickly integrate instabug to your apps with a single line of code. Instabug enables your team to find the balance between new feature development and stability.Starting Price: $83.00/month