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About

Communicate with your users directly and build better software by discovering their everyday pain points. Fix bugs 10x faster than competitors. Let users pinpoint exactly where it happened. Replay bugs exactly as they happened. See things through the eyes of your users. Let users know they have been heard. Build trust and relationships with your users. User feedback surveys. Get user insights based on targeted surveys directly integrated in your app or website. Integrate easily in minutes on mobile and web apps. Manage, track and assign all in one place. If screenshots and video replays were not enough, users can draw and select exactly where the bug is. Fully automate your workflow by integrating Gleap with all your favorite platforms including Zapier. Let your users know they are appreciated when they are the first to notice things aren’t quite right. Increase your productivity by 40% with detailed bug reports. Gone are the days of trading emails with your users.

About

UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a bug reporting and customer feedback tool for their websites and apps

Audience

Companies searching for an advanced Product Management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Subscription Model
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Gleap
gleap.io

Company Information

UserVoice
Founded: 2008
United States
www.uservoice.com

Alternatives

Alternatives

Categories

Bug Tracking Supported
Customer Feedback Supported

Categories

Crowdsourcing Supported
Customer Feedback Supported
Customer Service Supported
Idea Management Supported
Product Management Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Supported
Microsoft Teams Supported
Slack Supported
Stackreaction Supported
Zapier Supported
Zendesk Supported
ActiveCampaign Not Supported
Bitium Not Supported
Blotout Not Supported
Bugsnag Not Supported
CorralData Not Supported
Flow XO Not Supported
GitHub Supported
Rambox Not Supported
Trello Supported
Ucraft Logo Maker Not Supported
Wrike Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Supported
Microsoft Teams Supported
Slack Supported
Stackreaction Supported
Zapier Supported
Zendesk Supported
ActiveCampaign Supported
Bitium Supported
Blotout Supported
Bugsnag Supported
CorralData Supported
Flow XO Supported
GitHub Not Supported
Rambox Supported
Trello Not Supported
Ucraft Logo Maker Supported
Wrike Supported
Claim Gleap and update features and information
Claim Gleap and update features and information
Claim UserVoice and update features and information
Claim UserVoice and update features and information