Audience
Companies searching for an advanced Product Management platform
About UserVoice
UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations.
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Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with:
Interactive product tours & walkthroughs for guiding users step by step
Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support
Onboarding checklists for showing users progress of their onboarding journey
Announcements for publishing important news directly in your application
Feedback widget to make it easy for users to report bugs and share ideas
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Analytics to understand user behavior
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Pricing
Pricing Details:
Subscription Model
Free Trial:
Free Trial available.
Integrations
Company Information
UserVoice
Founded: 2008
United States
www.uservoice.com
Videos and Screen Captures
Other Useful Business Software
Custom VMs From 1 to 96 vCPUs With 99.95% Uptime
Live migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
UserVoice Frequently Asked Questions
Q: What kinds of users and organization types does UserVoice work with?
UserVoice works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does UserVoice support in their product?
UserVoice supports these languages: English.
Q: What kind of support options does UserVoice offer?
UserVoice offers support via phone support and online.
Q: What other applications or services does UserVoice integrate with?
UserVoice integrates with: ActiveCampaign, Azure DevOps Server, Bitium, Microsoft Dynamics 365, elevio, Fivetran, HubSpot CRM, Jira, Klipfolio, Adobe Marketo Engage, Microsoft Teams, Salesforce Marketing Cloud Account Engagement, Pendo, RedCappi, Salesforce, Constant Contact Lead Gen & CRM, Slack, SurveyMonkey, Tray.ai, Trelica, Ucraft, Wrike, Zapier, and Zendesk and more.
Q: What type of training does UserVoice provide?
UserVoice provides training in the form of documentation, live online, webinars, and in person.
Q: Does UserVoice offer a free trial?
Yes, UserVoice offers a free trial.
Q: What pricing for support is available for UserVoice?
UserVoice offers support included with purchase.
Q: What pricing for training is available for UserVoice?
UserVoice offers training included with purchase.
UserVoice Product Features
Customer Service
Knowledge Base
Supported
Self Service Portal
Supported
Surveys & Feedback
Supported
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Social Media Integration
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Product Management
Collaboration
Supported
Feedback Collection
Supported
Idea Management
Supported
Prioritization
Supported
Product Roadmapping
Supported
Milestone Tracking
Not Supported
Release Management
Not Supported
Requirements Management
Not Supported
Resource Management
Not Supported
Workflow Management
Not Supported
