Audience

Companies searching for an advanced Product Management platform

About UserVoice

UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations.

Pricing

Pricing Details:
Subscription Model
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

UserVoice
Founded: 2008
United States
www.uservoice.com

Videos and Screen Captures

UserVoice Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

UserVoice Frequently Asked Questions

Q: What kinds of users and organization types does UserVoice work with?
Q: What languages does UserVoice support in their product?
Q: What kind of support options does UserVoice offer?
Q: What other applications or services does UserVoice integrate with?
Q: What type of training does UserVoice provide?
Q: Does UserVoice offer a free trial?
Q: What pricing for support is available for UserVoice?
Q: What pricing for training is available for UserVoice?

UserVoice Product Features

Customer Feedback

Surveys Not Supported
Behavior Analytics Not Supported
Website Feedback Not Supported
Net Promoter Score (NPS) Not Supported
Bug Reports Not Supported
Screenshot / Screen Capture Not Supported
Visual Feedback Tools Not Supported
Live Chat Not Supported
Alerts / Notifications Not Supported
Video Feedback Not Supported
Community Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
User Testing Tools Not Supported
Negative Feedback Management Not Supported

Customer Service

Knowledge Base Supported
Self Service Portal Supported
Surveys & Feedback Supported
Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Social Media Integration Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Idea Management

Idea Ranking Not Supported
Project Tracking Not Supported
Collaboration Not Supported
Brainstorming Not Supported
Status Tracking Not Supported
Activity Dashboard Not Supported
Creator Tracking Not Supported

Product Management

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Prioritization Supported
Product Roadmapping Supported
Milestone Tracking Not Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

UserVoice Additional Categories