IdeaScale vs. UserVoice Comparison


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About IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4.5 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation. IdeaScale’s client roster includes, the Cleveland Cavaliers, Doctors Without Borders, Freddie Mac, Marriott Vacations Worldwide, NASA, the United Way, the US Air Force, and many others. IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.	About UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies seeking an innovation management solution that links organizations to people with ideas	Audience Companies searching for an advanced Product Management platform
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $2,500 per year Free Version Supported Free Trial Supported	Pricing Subscription Model Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information IdeaScale Founded: 2009 United States ideascale.com	Company Information UserVoice Founded: 2008 United States www.uservoice.com
Alternatives innosabi	Alternatives Usersnap
HYPE Boards HYPE Innovation	Canny
Accept Mission	Korrect
Wazoku	Userback
Planview IdeaPlace Planview View All	IdeaScale View All
Categories Crowdsourcing Supported Customer Feedback Supported Idea Management Supported	Categories Crowdsourcing Supported Customer Feedback Supported Customer Service Supported Idea Management Supported Product Management Supported
Idea Management Features Activity Dashboard Supported Brainstorming Supported Collaboration Supported Creator Tracking Supported Idea Ranking Supported Project Tracking Supported Status Tracking Supported	Show More Features Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Supported Live Chat Not Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Product Management Features Collaboration Supported Feedback Collection Supported Idea Management Supported Milestone Tracking Not Supported Prioritization Supported Product Roadmapping Supported Release Management Not Supported Requirements Management Not Supported Resource Management Not Supported Workflow Management Not Supported
Integrations Shift Supported Slack Supported Blotout Not Supported Constant Contact Lead Gen & CRM Not Supported CorralData Not Supported Flow XO Not Supported Google Analytics Supported Integrate.io Not Supported LinkedIn Supported Meltano Not Supported Microsoft Dynamics 365 Not Supported Microsoft Teams Not Supported Mozart Data Not Supported Rambox Not Supported RedCappi Not Supported Sprout Social Not Supported Stackpile Not Supported Stackreaction Not Supported Ucraft Logo Maker Not Supported Wrike Not Supported Show More Integrations View All 6 Integrations	Integrations Shift Supported Slack Supported Blotout Supported Constant Contact Lead Gen & CRM Supported CorralData Supported Flow XO Supported Google Analytics Not Supported Integrate.io Supported LinkedIn Not Supported Meltano Supported Microsoft Dynamics 365 Supported Microsoft Teams Supported Mozart Data Supported Rambox Supported RedCappi Supported Sprout Social Supported Stackpile Supported Stackreaction Supported Ucraft Logo Maker Supported Wrike Supported Show More Integrations View All 49 Integrations
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