IdeaScale UserVoice

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IdeaScale:

About

IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4.5 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation. IdeaScale’s client roster includes, the Cleveland Cavaliers, Doctors Without Borders, Freddie Mac, Marriott Vacations Worldwide, NASA, the United Way, the US Air Force, and many others. IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.
UserVoice:

About

UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations.
IdeaScale:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
UserVoice:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
IdeaScale:

Audience

Companies seeking an innovation management solution that links organizations to people with ideas
UserVoice:

Audience

Companies searching for an advanced Product Management platform
IdeaScale:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
UserVoice:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
IdeaScale:

API

Offers API Not Supported
UserVoice:

API

Offers API Not Supported
IdeaScale:

Screenshots and Videos

UserVoice:

Screenshots and Videos

IdeaScale:

Pricing

$2,500 per year
Free Version Supported
Free Trial Supported
UserVoice:

Pricing

Subscription Model
Free Version Not Supported
Free Trial Supported
IdeaScale:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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UserVoice:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
IdeaScale:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
UserVoice:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
IdeaScale:

Company Information

IdeaScale
Founded: 2009
United States
ideascale.com
UserVoice:

Company Information

UserVoice
Founded: 2008
United States
www.uservoice.com
IdeaScale:

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UserVoice:
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IdeaScale:

Categories

Crowdsourcing Supported
Customer Feedback Supported
Idea Management Supported
UserVoice:

Categories

Crowdsourcing Supported
Customer Feedback Supported
Customer Service Supported
Idea Management Supported
Product Management Supported
IdeaScale:

Idea Management Features

Activity Dashboard Supported
Brainstorming Supported
Collaboration Supported
Creator Tracking Supported
Idea Ranking Supported
Project Tracking Supported
Status Tracking Supported
UserVoice:

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported
IdeaScale:

Integrations

Shift Supported
Slack Supported
ActiveCampaign Not Supported
Azure DevOps Server Not Supported
CorralData Not Supported
Crowdin Not Supported
Facebook Supported
Ikigai Not Supported
Integrate.io Not Supported
Jira Not Supported
Klipfolio Not Supported
LinkedIn Supported
Microsoft Dynamics 365 Not Supported
Pendo Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Sprout Social Not Supported
Stackpile Not Supported
Tray.ai Not Supported
Ucraft Not Supported
UserVoice:

Integrations

Shift Supported
Slack Supported
ActiveCampaign Supported
Azure DevOps Server Supported
CorralData Supported
Crowdin Supported
Facebook Not Supported
Ikigai Supported
Integrate.io Supported
Jira Supported
Klipfolio Supported
LinkedIn Not Supported
Microsoft Dynamics 365 Supported
Pendo Supported
Salesforce Marketing Cloud Account Engagement Supported
Sprout Social Supported
Stackpile Supported
Tray.ai Supported
Ucraft Supported
IdeaScale:
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Claim IdeaScale and update features and information
UserVoice:
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