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About

BugReplay is a time machine for your bugs. The browser extension creates a full resolution screencast of user actions synced with developer console logs, network traffic & all the environmental data you need to diagnose and fix bugs fast. BugReplay is available on Chrome, Firefox, Safari, Edge, and Opera, and is also available as a mobile app on iOS.

About

Communicate with your users directly and build better software by discovering their everyday pain points. Fix bugs 10x faster than competitors. Let users pinpoint exactly where it happened. Replay bugs exactly as they happened. See things through the eyes of your users. Let users know they have been heard. Build trust and relationships with your users. User feedback surveys. Get user insights based on targeted surveys directly integrated in your app or website. Integrate easily in minutes on mobile and web apps. Manage, track and assign all in one place. If screenshots and video replays were not enough, users can draw and select exactly where the bug is. Fully automate your workflow by integrating Gleap with all your favorite platforms including Zapier. Let your users know they are appreciated when they are the first to notice things aren’t quite right. Increase your productivity by 40% with detailed bug reports. Gone are the days of trading emails with your users.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Web developers, quality assurance, and customer support representatives looking for a visual feedback and debugging tool

Audience

Companies seeking a bug reporting and customer feedback tool for their websites and apps

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This extension, specifically the one for Chrome, has helped me and my team work together better and debug faster. Our debugging process went from an arduous 15+ steps to simply recording the bug we found, sending that report in to the right person, and then following up to see if they need help fixing it. A serious game changer.

Cons

  • The price is a bit high for the bigger team sizes, but nothing astronomical.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BugReplay
Founded: 2015
United States
www.bugreplay.com

Company Information

Gleap
gleap.io

Alternatives

Alternatives

Categories

Bug Tracking Supported

Categories

Bug Tracking Supported
Customer Feedback Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Integrations

Asana Supported
GitHub Supported
Jira Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zapier Supported
Zendesk Supported
Basecamp Supported
GitLab Supported
Google Chrome Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Edge Supported
Microsoft Teams Not Supported
Mozilla Firefox Supported
Notion Not Supported
Opera Supported
SpiraTeam Supported

Integrations

Asana Supported
GitHub Supported
Jira Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zapier Supported
Zendesk Supported
Basecamp Not Supported
GitLab Not Supported
Google Chrome Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Edge Not Supported
Microsoft Teams Supported
Mozilla Firefox Not Supported
Notion Supported
Opera Not Supported
SpiraTeam Not Supported
Claim BugReplay and update features and information
Claim BugReplay and update features and information
Claim Gleap and update features and information
Claim Gleap and update features and information