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About

Communicate with your users directly and build better software by discovering their everyday pain points. Fix bugs 10x faster than competitors. Let users pinpoint exactly where it happened. Replay bugs exactly as they happened. See things through the eyes of your users. Let users know they have been heard. Build trust and relationships with your users. User feedback surveys. Get user insights based on targeted surveys directly integrated in your app or website. Integrate easily in minutes on mobile and web apps. Manage, track and assign all in one place. If screenshots and video replays were not enough, users can draw and select exactly where the bug is. Fully automate your workflow by integrating Gleap with all your favorite platforms including Zapier. Let your users know they are appreciated when they are the first to notice things aren’t quite right. Increase your productivity by 40% with detailed bug reports. Gone are the days of trading emails with your users.

About

Ybug allows website users to send visual feedback with annotated screenshots, and automatically attaches contextual information about user environment. Ybug automatically includes environment details such as site URL, user’s browser, operating system or display size, and captures Javascript errors and console output. Debugging has never been easier. Get all the important information you need to fix the bug. T Users can make screenshots of your web, comment on particular areas, draw with a virtual pencil, and add arrows or rectangles. Plus, the whole tool fits your branding perfectly – you can customize its colours, texts, languages and more. Key advantages: - Rapid setup: drop-in snippet or browser extension, ready in under 5 minutes. - Full context with every report: screenshot + environment details + console logs, reducing back-and-forth. - Seamless integration: forwards feedback directly into tools like Jira, GitHub, Slack, Asana, Trello, ClickUp and others.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a bug reporting and customer feedback tool for their websites and apps

Audience

Companies looking for an advanced feedback solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€10/month -Free 1 project/user
€10/month for 3 projects / 3 team members*
€23/month for 7 projects / 7 team members*
€47/month for 15 projects / 15 team members*
* billed anually
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Gleap
gleap.io

Company Information

Ybug
Founded: 2016
Czech Republic
ybug.io

Alternatives

Alternatives

Zunoy Bug Tracker

Zunoy Bug Tracker

Mentcube Innovations Pvt Ltd
Simple Commenter

Simple Commenter

Ander Digital OÜ

Categories

Bug Tracking Supported
Customer Feedback Supported

Categories

Bug Tracking Supported
Visual Feedback Supported

Bug Tracking Features

Backlog Management Not Supported
Filtering Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Supported
Ticket Management Supported
Workflow Management Not Supported

Integrations

Asana Supported
GitHub Supported
Jira Supported
Microsoft Teams Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zapier Supported
Zendesk Supported
ClickUp Supported
Freshdesk Not Supported
GitLab Not Supported
HubSpot Customer Platform Supported
Notion Supported
Productboard Not Supported
Redmine Not Supported
Teamwork CRM Not Supported
WordPress Not Supported
Wrike Not Supported
YouTrack Not Supported

Integrations

Asana Supported
GitHub Supported
Jira Supported
Microsoft Teams Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zapier Supported
Zendesk Supported
ClickUp Not Supported
Freshdesk Supported
GitLab Supported
HubSpot Customer Platform Not Supported
Notion Not Supported
Productboard Supported
Redmine Supported
Teamwork CRM Supported
WordPress Supported
Wrike Supported
YouTrack Supported
Claim Gleap and update features and information
Claim Gleap and update features and information
Claim Ybug and update features and information
Claim Ybug and update features and information