Bugzilla vs. Gleap Comparison


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About Bugzilla is server software designed to help you manage software development. Optimized database structure for increased performance and scalability. Excellent security to protect confidentiality. Advanced query tool that can remember your searches. Integrated email capabilities. Editable user profiles and comprehensive email preferences. Comprehensive permissions system. Proven under fire as Mozilla's bug tracking system. A large number of companies, organizations, and projects use Bugzilla. This page showcases a few particularly high-profile or otherwise interesting installations, and also contains a list of public Bugzillas. Includes bug fixes and performance improvements only. No new features or large scale performance improvements. No database schema changes. May contain documentation changes. No changes to templates that aren't part of bug fix, other than typos or grammatical fixes.	About Communicate with your users directly and build better software by discovering their everyday pain points. Fix bugs 10x faster than competitors. Let users pinpoint exactly where it happened. Replay bugs exactly as they happened. See things through the eyes of your users. Let users know they have been heard. Build trust and relationships with your users. User feedback surveys. Get user insights based on targeted surveys directly integrated in your app or website. Integrate easily in minutes on mobile and web apps. Manage, track and assign all in one place. If screenshots and video replays were not enough, users can draw and select exactly where the bug is. Fully automate your workflow by integrating Gleap with all your favorite platforms including Zapier. Let your users know they are appreciated when they are the first to notice things aren’t quite right. Increase your productivity by 40% with detailed bug reports. Gone are the days of trading emails with your users.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Anyone seeking a server software designed to help them manage software development	Audience Companies seeking a bug reporting and customer feedback tool for their websites and apps
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros A complete bug tracking solution for both software and hardware related products. All this functionality in an open source software. The latest versions also have the best in class security built in. Cannot expect more! Cons Bugzilla doesn't really offer any customisation mechanisms to remove the clutter. You're more or less stuck with the default UI.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Bugzilla www.bugzilla.org	Company Information Gleap gleap.io
Alternatives Bugasura	Alternatives Userback
FogBugz Fog Creek Software	Luciq
Redmine	Reactflow
devZing	ErrorStream
Launchpad View All	Mouseflow View All
Categories Bug Tracking Supported	Categories Bug Tracking Supported Customer Feedback Supported
Bug Tracking Features Backlog Management Not Supported Filtering Not Supported Issue Tracking Not Supported Release Management Not Supported Task Management Not Supported Ticket Management Not Supported Workflow Management Supported
Integrations Azure Marketplace Supported BugIt Supported CData Sync Supported Deepinfo Supported GitHub Not Supported HubSpot CRM Not Supported Jira Not Supported Klaros-Testmanagement Supported Migrateq Supported Open Bug Bounty Supported PWSLab Supported Panaya Supported Peaka Supported Planview Viz Supported Seeker Supported Slack Not Supported Testsigma Supported Testuff Supported Trello Not Supported Zendesk Not Supported Show More Integrations View All 40 Integrations	Integrations Azure Marketplace Not Supported BugIt Not Supported CData Sync Not Supported Deepinfo Not Supported GitHub Supported HubSpot CRM Supported Jira Supported Klaros-Testmanagement Not Supported Migrateq Not Supported Open Bug Bounty Not Supported PWSLab Not Supported Panaya Not Supported Peaka Not Supported Planview Viz Not Supported Seeker Not Supported Slack Supported Testsigma Not Supported Testuff Not Supported Trello Supported Zendesk Supported Show More Integrations View All 13 Integrations
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