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About

Communicate with your users directly and build better software by discovering their everyday pain points. Fix bugs 10x faster than competitors. Let users pinpoint exactly where it happened. Replay bugs exactly as they happened. See things through the eyes of your users. Let users know they have been heard. Build trust and relationships with your users. User feedback surveys. Get user insights based on targeted surveys directly integrated in your app or website. Integrate easily in minutes on mobile and web apps. Manage, track and assign all in one place. If screenshots and video replays were not enough, users can draw and select exactly where the bug is. Fully automate your workflow by integrating Gleap with all your favorite platforms including Zapier. Let your users know they are appreciated when they are the first to notice things aren’t quite right. Increase your productivity by 40% with detailed bug reports. Gone are the days of trading emails with your users.

About

Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. Add visual context to speed up implementation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a bug reporting and customer feedback tool for their websites and apps

Audience

Marketers, Product Managers and UX Designers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$31 per month when paid yearly
$39 per month when paid monthly
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Gleap
gleap.io

Company Information

Mouseflow
Founded: 2010
Denmark
mouseflow.com

Alternatives

Alternatives

Categories

Bug Tracking Supported
Customer Feedback Supported

Categories

AB Testing Supported
Customer Feedback Supported
Digital Analytics Supported
Heatmap Supported
Session Replay Supported
User Research Supported
UX Supported
Visual Feedback Supported
Web Analytics Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Supported

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Supported
Collaboration Supported
Customer Profiles Not Supported
Data Import / Export Not Supported
Predictive Analytics Not Supported
Surveys & Feedback Supported
Templates Not Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Not Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Not Supported
For Sales Not Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported
Website Analytics Supported

Session Replay Features

Eye Tracking Not Supported
Form Analytics Supported
Heatmaps Supported
Mouse Tracking Supported
Optimization Tools Supported
Session Recording Supported
Surveys Supported
User Experience Analysis Supported
User Feedback Supported
Visitor Segmentation Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Website Optimization Tools Features

Competitor Analysis Not Supported
Content Management Not Supported
Keyword Research Tools Not Supported
Link Management Not Supported
Performance Metrics Supported
Problem Area Alerts Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Slack Supported
Stackreaction Supported
Zendesk Supported
Adobe Analytics Not Supported
Asana Supported
Desktop.com Not Supported
Freshdesk Not Supported
GitHub Supported
Jira Supported
Kameleoon Not Supported
Notion Supported
Optimizely One Not Supported
Peaka Not Supported
Trello Supported
Unbounce Not Supported
Usabilla Not Supported
Weebly Not Supported
Zapier Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Slack Supported
Stackreaction Supported
Zendesk Supported
Adobe Analytics Supported
Asana Not Supported
Desktop.com Supported
Freshdesk Supported
GitHub Not Supported
Jira Not Supported
Kameleoon Supported
Notion Not Supported
Optimizely One Supported
Peaka Supported
Trello Not Supported
Unbounce Supported
Usabilla Supported
Weebly Supported
Zapier Not Supported
Claim Gleap and update features and information
Claim Gleap and update features and information
Claim Mouseflow and update features and information
Claim Mouseflow and update features and information