Alternatives to Gladly
Compare Gladly alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Gladly in 2026. Compare features, ratings, user reviews, pricing, and more from Gladly competitors and alternatives in order to make an informed decision for your business.
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1
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. -
2
Forethought
Forethought
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. -
3
Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.Starting Price: $399 per month -
4
DriveStrike
DriveStrike
DriveStrike is easy to use, implement and manage. With DriveStrike you can execute secure remote wipe, remote lock, and remote locate commands on any platform. Integrated drive encryption support as well as mobile device management MDM for mobile platforms. Our professional support team is always available to answer your questions and help you install our services or manage your account and devices. Protecting your data and devices has never been easier or more cost effective. If you have questions or need help understanding how best to protect your data please contact us and we will gladly answer your questions. Protect your business with a device and data protection platform that keeps all devices safe with a single solution and Dashboard. Keep your Workstations, MacBooks, iPads, Smartphones, Tablets, Laptops safe, secure, and organized. -
5
Pylon
Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels -
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IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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7
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
8
Freshchat
Freshworks
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team sizeStarting Price: $15.00/month/user -
9
Enterprise Bot
Enterprise Bot
Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity. -
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Help Scout
Help Scout
Delight customers by providing outstanding customer service like no other with Help Scout, a web-based help desk software. Suitable for for companies of all sizes, Help Scout enables businesses to deliver personalized support. The platform offers collaboration features to keep everyone on the same page, automated workflows, best in-class-reporting, an integrated knowledge base, and a robust API. Help Scout also integrates with voicemail services and live chat services like Olark and Snap Engage.Starting Price: $10.00/month/user -
11
Intercom
Fin
Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.Starting Price: $29/seat/month -
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Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
13
Gorgias
Gorgias
Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one placeStarting Price: $50.00/month -
14
Kustomer
Kustomer
Kustomer is a centralized customer service platform built for your brand to deliver exceptional experiences in today’s on-demand, customer-first world. See all customer info on single timeline. Take requests from anywhere, reply in a single thread. Configurable interface to automate repetitive tasks. Kustomer makes personalized, efficient and effortless customer service a reality. Accelerate customer conversations and eliminate tedious questions by providing a holistic view of the customer. Unify customer purchase and activity history from all your systems on the Kustomer timeline, so agents have data-driven, actionable conversations without changing screens. Give your customers and agents the freedom to switch between different channels as needed during a conversation for a true omnichannel experience. Agents will always have the context to progress conversations forward without customers repeating information whether communicating through email, chat, SMS, voice, Facebook MessengerStarting Price: $99.00 per month per user -
15
Text
Text Inc.
Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales. Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes. • AI agent: resolves routine tasks, so your team handles only the chats that need a human • Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave • Help desk: routes chats to right agents with full context, so nothing gets lost • Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context • Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically Service that resolves faster, captures more, and turns tickets into sales. Trusted by 35,000+ companies. Free for 14 days.Starting Price: $25 per month -
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eDesk
eDesk
eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains. Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eDesk centralizes all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution. Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting. Designed for fast-growing brands, eDesk helps you scale effortlessly, boost operational efficiency, and turn customer support into a powerful growth driver.Starting Price: Free -
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Gladly Free HOA Websites
Gladly
Gladly offers stress-free communication for your HOA. These free tools, like our beautiful, Free HOA Websites, provide your community’s face to the world. With the Free Gladly HOA Website, you can rest easy knowing your community will always put its best foot forward online. You’ll attract more quality people who value their homes, and that adds value to your community. Your free website comes with Document Management (up to 4 folders and 10 files), and Online Payments. You can add a custom domain for $15/mo. We get it. Money is tight, but you still need an awesome website for your awesome community. With Gladly, you never have to worry about your budget. We use Google maps and credit card information (for verification only…no charges) to ensure anyone who joins as a member actually lives in your community. And you needn’t worry about hackers with our secure servers. -
18
VevoCart
Vevo Systems
Build your online business with VevoCart platform, get a full-featured e-Commerce store that's highly configurable, scalable and fully customizable with full asp.net C# source code included. Build your online business with VevoCart platform, get a full-featured e-Commerce store that's highly configurable, scalable and fully customizable with full asp.net C# source code included. We offer a variety of services to help our clients succeed in their online businesses. You can call our services for many areas, including Customization, Design Integration, Installation Service, and Support Plans. Our core development team gladly assists you with customization service. Where you need to extend functionalities or to add more advanced features, we are here to help. VevoCart professional services team members are gladly assisted to install your VevoCart license. VevoCart professional support services are provided by VevoCart professional support team to answer questions.Starting Price: $295.00/one-time -
19
Tietokettu
Tietokettu
VPS hosting offers dedicated resources, flexibility, and reliability for growing websites. It’s ideal for e-commerce and resource-heavy sites, allowing customization and secure, scalable performance. A good virtual server (VPS-server) offers you only the resources you need. This saves both money and effort, because resources can be added in no time, if you need more of them. Our customer service will gladly help you with such concerns. Did you know that Tietokettu offers the cheapest VPS package in the market!Starting Price: $2.50/month -
20
Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences. Self-Service Experience - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization Self-Service Platform - Branding - Automation - Artificial Intelligence - Integrations Responses - Customization - Control - Route To Human -
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Omnitapps
Omnivision Studios
Omnitapps4 offers you a unique way to create interactive multi-touch experiences to present your products or services. With this user-friendly software, you don’t need to have any programming skills. Various applications and a large range of configurable options allows you to create your own interactive experience with the look and feel you desire. Show your own content such as photos, videos and brochures within a multi-touch environment or put your products in the spotlight through one of the games. If you don't have the time to create your own interactive experience, don't worry our Creations department is there to help you! If you need advise, we will gladly look for a suitable solution together. And if you have an app but the content isn’t up to scratch, we will make sure that everything is complete and works perfectly. In other words: we arrange content for the configuration and transform it into an interactive experience, including a user-friendly interface. -
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LTLMaster
ComTech Software
If you are in the transportation business and you're looking for a sophisticated software to automate all office tasks LTLMaster is your best choice ! LTLMaster started as a custom designed for one of our customers who couldn't find an existing solution good enough to satisfy their need. Since its inception in 2006, we have regularly worked to improve its capabilities and ease of use. Every new customer has brought value insight into our system, making it the perfect solution for any asset-based transportation company. We love challenges and we never turned away a customer because their software expectations are too high. We welcome feedback and gladly work to improve the current interface to incorporate the feedback we do get. This in turn provides our customers a system that is tailored to satisfy the needs of the transportation business.Starting Price: $499 one-time payment -
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Monero
Monero
To use Monero, the first thing you are going to need is a wallet. Visit our Downloads page and get the right wallet for you. The Monero wallets are available for a variety of platforms and contain everything you need to use Monero immediately. After you install a wallet, you need to get some Monero. There are multiple ways to acquire some coins to spend, like mining or working in exchange for Monero, but the easiest way is to use an exchange and convert your fiat money into XMR. Many exchanges, centralized and decentralized, list Monero (XMR). Monero is a currency and can be exchanged for goods, services and other currencies, privately and with very low fees. Many entities will gladly accept XMR for payments; take a look at our 'Merchants' page. Monero is not simply a currency, it's a decentralized community and exists only thanks to the hundreds of volunteers that dedicate their time to the project. -
24
Liquidm
LIQUIDM TECHNOLOGY
One DSP to rule them all. A single intuitive platform – multiple powerful tools & features. Straight-to-the-point and efficient campaign management for effective programmatic advertising. The single-site, clean-cut interface will help you master the platform and successfully manage multiple campaigns, ads & settings. More than 18 proprietory Targeting Criteria: Geo & Hyperlocal, Demographics, Supply, Device & OS Types, IAB categories, etc. Drive conversions with engaging creatives. Leverage the quality & creativity of major ad formats and tell your brand’s story. It can take as little as few minutes and several easy steps to create a winning campaign with LiquidM DSP: set a campaign, create & configure ads, and, finally, check the reporting to optimize returns. Want to see how it works? Scroll down and request a demo by filling our contact form. We’ll gladly get back to you and arrange a live demo accompanied by a detailed walkthrough of the platform features. -
25
Key Organizer
AIDeX
The larger the number of keys and persons, the more difficult it becomes to manage the key inventory and the key handovers in Excel™ tables. The Key Organizer is a clear application program to keep track of keys, record handovers to key recipients, as well as to record doors and locks. All key transfers are logged, and handover receipts can be printed. In addition, the locking functions of keys and locks can be recorded according to a locking plan. Several locking systems from several properties can be managed in one view. Several users can work with the same data at the same time. Your data is not stored in a cloud, but only on your PC or in your local network. Thus, your sensitive data does not leave your house. Our program intentionally has no internet connection. One-time purchase without runtime limitation. Test without time pressure, gladly with assistance by e-mail.Starting Price: $178 one-time payment -
26
Polar Studio
Blue Polar Software
It’s the result that counts: the best software solution for your organization. To realize this, we have some priorities: getting good insight into the way you want to work and wanting to know exactly what you expect from your new software. Our introduction begins with an informal talk. And of course, we gladly introduce ourselves to you. However, we will quickly shift the focus. Here is where the listener in us appears. Who are you? What do you need? What do you want to mean to your customers? What in your opinion is the most effective and efficient process? And we? We guarantee the best performance of your work. We sharpen your ideas, so you can offer leading-edge service. In our opinion, you have the idea. We listen to that idea or pick up ideas from your story. Based on our introduction, you will receive a proposal. Once approved, we will start developing your new software. -
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Talla
Talla
Talla is an AI and automation platform that is transforming the way businesses deliver customer and employee support. Talla integrates with your existing systems and workflows to build machine learning models of routine tasks, answer common questions, and make every rep more productive. Drive quick resolutions with conversational support by putting your existing documents to work. Deploy AI to eliminate inefficient back and forth interactions. We are putting AI at the front lines of our support experience, so we are using Talla to field inbound support requests from customers – ideally making that the first interaction our customers have. The most surprising thing that Talla showed us was all the knowledge gaps we had between the information customers wanted and the content and answers we were writing. -
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Contentellect
Contentellect
Our elite team of writers have a wide range of professional backgrounds, allowing us to create expert content in almost any industry. Our team are trained in the nuances of content marketing and understands how tone of voice and style make an article insightful and engaging. We offer a single standard price-per-word model that delivers amazing value suited to the growing needs of small businesses and entrepreneurs. Every article we write is proofread, edited and optimized for search engines by our qualified team of copy editors. We work tirelessly to exceed our client's expectations, however, if we miss the mark we will gladly provide a full refund. Your content order will be managed by a dedicated account manager. Use our tested processes to brief us and we'll deliver in record time. Add keyword-rich and compelling sales copy to your eCommerce product descriptions.Starting Price: $0.10 per word -
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BERS
BERS
BERS® is a SAAS which empowers you to easily transform your contents into stunning digital experiences without any coding. BERS® offers a multitude of publishing options: Mobile Apps, Corporate Bookstands, Microsites, Web-Brochures, Digital Signage and much more. BERS® offers you tons of ready-to-use interactive functionalities and easily enables you to create digital content without any coding: Mobile Apps, Microsites, Onepagers, Digital Brochures and much more. BERS® helps you unleash the power of your content. BERS® comes stacked with a constantly growing library of ready-to-use widgets. Starting from parallax to blend-effects and animations over to media-players, graphs, tables, galleries, overlays and interactive maps. Upon request, our team gladly tailors additional powerful interactions to your specific requirements. Quick, reliable and with an eye for UX and detail. Beauty driven by functionality: animations provide instant feedback. -
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WebToffee
WebToffee
We innovate and create quality products that will help you get to your goals faster and easier so that you will have time to focus on what's important. Explore our robust portfolio of over 20 top-tier WordPress/WooCommerce and Shopify apps, precisely built to tackle the core challenges faced by store owners and help them achieve their goals. A complete suite of invoices and shipping documents bundle to create and print PDF invoices, packing slips, shipping and delivery documents in WooCommerce. If our plugin is not the right solution for you, we'll gladly provide you a full refund within 30 days of purchase. Our unparalleled reach spans over 1.5 million satisfied customers across the globe, making us a trusted leader in the industry. Our extensive resources, including technical documentation, instructional videos, and how-tos, help our customers make the most of our products.Starting Price: $39 per year -
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Thankful
Thankful
Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort by collating all the relevant information and even suggesting responses and next actions. With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience. -
32
Network Device Discovery
Systemake
Network Device Discovery is served online through our xQuore platform under SaaS subscription mode. Network Device Discovery was developed for xQuore our online multi-language platform, English, Spanish, and more languages coming soon. Device scanning uses multiple protocols to get a broader coverage: ICMP, SMNP, WMI, OS Agent. Available Agent Apps for Android and iOS offering mobile device management using geofences. Server application for centralized continuous local network scan. We gladly offer to you free technical support during the installation process. Get instant support from our automated chatbot or from our technicians in business hours. Submit your support ticket from your Customer account. Initial fast network scan through ICMP protocol and DNS reversing. Multi treading windows service application to allow simultaneous device scan for large networks.Starting Price: $4.75 per month -
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alphachat
alphachat
Serve more customers automatically. Your SaaS business FAQs are handled by the AI bot. Your customer service agents have to work less. Increase deflection rate in messaging channels. Agents can focus on sales and complex issues. Bot gives accurate answers to customers. No need to repeat when transferred to agents. Conversational bot with NLU and intent detection. Enterprise grade with top SaaS-specific templates. Build bot in one language, automatically knows all. AI suggests improvement into your training data. Share bot with colleagues via ready-made URL. AlphaOS for writing custom code into bot actions. Bot authenticates users via your standard log-in.Starting Price: €399 per month -
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Slush Pool
Slush Pool
Slush Pool is the 1st mining pool with more than 1.2M BTC mined since 2010. Explore features such as advanced payouts, monitoring and more. Get instant access to a safe learning environment without the need to connect your mining hardware. The mobile application offers a convenient overview of your dashboard and allows you to receive notifications for significant events of your choice. Our monitoring system does exactly that. Each of your workers is constantly monitored as a separate unit and every issue is recorded. If you allow us, we will gladly send you notifications of these events either via email or via our lightweight mobile app so you can take the necessary action. We know that one size does not fit all, therefore we allow miners to set up monitoring according to their needs. Do you want to monitor only a certain portion of workers? No problem. Do you find the default monitoring settings are too (in)sensitive? You can adjust the alert limit accordingly. -
35
VNS3
Cohesive Networks
The all-in-one networking device promising connectivity, security and flexibility at a fraction of the cost. Launch a VNS3 image through a public cloud marketplace. We are available in AWS, Azure and GCP. Via private image sharing. We will gladly share a private image with your account. We can also provide a VDI/VDK file which you can import into your environment of choice, be that VMWare or a locked down cloud environment. The Cohesive Networks support team will provide you a license in minutes. Upgrading your VNS3 controller's license can be done via the VNS3 console or the API. The VNS3 Overlay Network is an optional feature that provides end-to-end encryption, increased performance (in most cloud environments), and IP address mobility across regions and cloud providers. An overlay network is layered over the native networking layers, but can be independent from all underlying hardware and software. The overlay is dependent on the native networking layers.Starting Price: $150 per month -
36
Netomi
Netomi
Automatically resolve customer service inquiries at the industry’s highest rate over messaging, chat, email and voice. Seamlessly manage unlimited and unanticipated spikes in ticket volume. Our AI has no limits, and can simultaneously resolve an infinite number of tickets. The best AI chatbots see beyond phrasing and into the underlying intent to understand what your customers are saying – no matter how they ask. Just like a human, we tailor the conversation to the individual customer and their current context. The result is meaningful, on-brand interactions that actually resolve issues. Deliver exceptional support, on any channel Scale out AI chatbots across email, chat and messaging. No matter where your customers are, you can provide effortless and meaningful resolutions. Sit back and watch customer satisfaction soar. It’s incredibly easy to get started. Let our experienced customer success team guide you along the way. -
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ServicePal
ServicePal
If your business calls for mobile workers to provide scheduled or on-demand field services, then ServicePal is for you. From installing or fixing high-value equipment to delivering any commercial or residential service, ServicePal provides a simple, flexible and cost-effective solution to manage your service work and get the job done right. ServicePal is designed to work across many field service disciplines. ServicePal is a pay-as-you-go subscription service, and we do not require a long-term commitment. If you cancel, you will be billed for the current billing period only. Our 5-star rated mobile apps are available for iPad only at the moment. We do not currently support Android-based devices. When you create an account, you get instant access to all features on the Premium plan. No credit card is required. We will help you get setup for success. Our on-boarding specialists will gladly help you get off to a good start. We have done this for thousands of service professionals.Starting Price: $29 per month -
38
Ozmo
Ozmo
Ozmo is an enterprise-grade omnichannel tech support platform designed to help businesses deliver consistent, accurate, and personalized support for devices, apps, and services across all digital channels. It centralizes a single authoritative source of support answers that stays up-to-date with evolving technology, enabling both self-serve customer support (with interactive tutorials, conversational AI, and real-time updates) and assisted support for contact center agents. It includes virtual devices and app emulators that let support staff interact with digital representations of hardware and software to troubleshoot complex issues without physical devices, and it offers remote video support to resolve problems visually. Ozmo’s Self-Serve solution provides 24/7 access to accurate answers across channels to help customers onboard new technology, explore features, and resolve technical questions independently, reducing support volume and increasing customer satisfaction. -
39
Sprinklr Service
Sprinklr
Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform. Unlike modular or plugin-based tools, Sprinklr builds AI right into the foundation, so it can understand, analyze, and respond to conversations in real time across everything from X (formerly Twitter) and Instagram to email, chat, and voice. The result is a seamless, consistent brand experience for customers and a single, context-rich view of every interaction for agents, helping enterprises resolve issues faster and scale support without stitching together siloed point solutions. -
40
Salesforce Agentforce Service
Salesforce
Agentforce Service, formerly Service Cloud, is Salesforce’s AI-powered customer service platform designed to unify humans and AI agents across every touchpoint. It connects contact center, self-service, and field service operations on one trusted CRM platform. AI-driven agents provide real-time insights, next-best actions, and personalized responses to improve service quality. The Service Console offers a unified workspace for case management, collaboration, and automation. Built-in knowledge management ensures accurate, AI-grounded answers for both reps and customers. Incident management tools help teams detect and resolve disruptions proactively. Agentforce Service enables organizations to reduce costs while delivering faster, more personalized customer experiences.Starting Price: $75.00/month/user -
41
IngestAI
IngestAI
Turn your knowledge base into a ChatGPT-like context-aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. Choose your favorite app and create a bot within minutes, with no code, and no technical skills needed. Get precise AI/ChatGPT-generated answers for questions about relevant materials. Free plan up to 3 bots, 1K requests, 10K tokens, 10Mb dataset size. IngestAI enables you to quickly build and deploy ChatGPT-like bots that answer queries based on uploaded knowledge-based (technical documentation, educational program content, company knowledge base, etc). Upload your knowledge base to IngestAI, choose your messaging platform (Slack, Discord, Telegram, etc), and let OpenAI generate accurate and relevant answers about your product. We encourage our new users to fist spend 2 minutes creating their first bot (that's exactly how long it takes) on Telegram.Starting Price: $39 per month -
42
Engagely.ai
Engagely.ai
73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology. -
43
Kodif
KODIF
KODIF is the first full AI workforce built specifically for ecommerce brands. We help teams support customers across their entire journey, reduce the load on human agents, and drive more revenue through subscriptions, upsells, and smarter shopping experiences. Every brand starts with an AI Agent. These agents can be tailored to different needs, but all connect directly to backend systems like order management, subscriptions, warehouse tools, and more, allowing them to take real action, not just hold conversations. There are three tiers. Tier 1 focuses on chat, delivering personalized, human-like conversations with real-time data and seamless handoffs to agents. Tier 2 expands into email and SMS, enabling authenticated, highly personalized experiences and segmented knowledge for global brands. The Super Agent connects across all channels, with advanced personalization and knowledge segmentation by brand or geography. All Agents also act as AI Shoppers, recommending products, -
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HubSpot Service Hub
HubSpot
Customer service software that builds organization and efficiency into your customer service team. Start providing better customer service right now with Service Hub. Service Hub™ has all the tools you need to delight customers at scale. You’ll give them an extraordinary and efficient experience with your company, help them help themselves, and build a base of happy customers who advocate for your business. Deliver organized customer service that gives efficient help and complete answers. Customers don’t care about the internal structure of your company. They just want help. When your teams are cut off from each other, you create friction and confusion for your customers. With the tools in Service Hub™, you can finally build a frictionless customer experience. This starts with the Conversations inbox, which brings all your communication channels — email inboxes, live chat, forms, Facebook messenger, and more — together into one universal inbox.Starting Price: Free -
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Messaging Studio by 1440 is a powerful customer communication platform that integrates seamlessly with Salesforce to unify messaging across any channel and device. It enables employees to manage conversations consistently whether they are using desktop, mobile devices, or working in the field. The platform supports popular messaging channels such as SMS and WhatsApp, securely logging interactions into Salesforce for a comprehensive customer engagement record. Productivity features like AI-recommended responses, quick texts, and knowledge articles help agents engage customers faster and more effectively. Messaging Studio also provides supervisory tools, message transfers, and translation capabilities to enhance support quality. Designed to reduce call center costs and boost customer relationships, it empowers teams to deliver personalized, efficient service.
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Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place. -
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EdgeTier
EdgeTier
EdgeTier enables a new generation of customer engagement teams to do the impossible: radically improve efficiency, turn agents into superstars, and make the unknown visible with near-magical ease. Improve customer experience and respond to changes and trends as they happen, not after they’ve happened. Get alerts to important changes in customer conversations in real-time. Free up your team to do what they are there to do - engage customers - Let advanced and user-friendly AI automatically organize, categorize, and tidy each conversation. Coach your team and improve their effectiveness with every interaction. Stop relying on spot checks, have a true picture of how each team member performs over ALL of their conversations all of the time. -
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HubSpot Customer Platform
HubSpot
Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.Starting Price: Free -
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Helpshift
Helpshift
When mobile users need help, the last thing they want to do is leave your app. That’s why we give them quick and easy in-app help that’s purpose-built for mobile apps and always on. Modern app users prefer messaging over antiquated email and phone support. So, we designed an in-app chat experience that’s easy to use and ready when they are. Our bots automatically resolve common user issues and capture support details for agents so users never have to repeat themselves. App-first support for app-first companies. That’s why we built the world’s best mobile, app-first customer service solution. Join us in ridding the world of bad customer service.Starting Price: $150.00/month -
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DevRev
DevRev
A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.Starting Price: $9.99 per month
