Audience
Businesses and call centers searching for a solution to increase customer loyalty and improve communication
About Fonolo
Reap the rewards of our patented contact center technology. Create a better experience and increase customer loyalty by eliminating hold time. Improve contact center productivity and reduce the need to hire additional resources. Drive incremental revenue, encourage repeat customers, and spend less on overheads. Reduce complaints and build trust with your customers by decreasing Abandonment Rates up to 60%. Decrease expensive toll and trunk charges and other unnecessary telephony costs. Meet and exceed your goals for NPS, SLAs, AHT, ASA, CSat, and other metrics important to you. Call-backs are a customer experience no-brainer, improve metrics, increase ROI, and smooth out call spikes with the click. Stop suffering from weekly call spike stress. Deliver an exceptional customer experience by offering call-backs on any channel, at any time. Discover all the features that can empower your call center.
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Integrations
API:
Yes, Fonolo offers API access
No integrations listed.
Company Information
Fonolo
Canada
fonolo.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online
Fonolo Frequently Asked Questions
Q: What kinds of users and organization types does Fonolo work with?
Fonolo works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Fonolo support in their product?
Fonolo supports these languages: English.
Q: What kind of support options does Fonolo offer?
Fonolo offers support via phone support and online.
Q: Does Fonolo have an API?
Yes, Fonolo has an API.
Q: What type of training does Fonolo provide?
Fonolo provides training in the form of documentation, live online, webinars, in person, and videos.
