Alternatives to Engagent
Compare Engagent alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Engagent in 2026. Compare features, ratings, user reviews, pricing, and more from Engagent competitors and alternatives in order to make an informed decision for your business.
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1
Dialogflow
Google
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers. -
2
ConnexAI
ConnexAI
ConnexAI's advanced AI agent utilizes our proprietary Athena LLM to adapt to your CX needs. Leverage AI Agents to automate repetitive tasks, handle complex inquiries, and provide instant, round-the-clock support, freeing up much-needed financial resources to be critically redistributed. AI Agent optimizes interaction handling, inquiry servicing, and freeing your users to focus their time on the most sensitive interactions. Revolutionizes customer interactions with human-like, efficient communication, setting a new standard unparalleled when using chatbots. Dramatically reduces time and admin costs by ensuring that each interaction is handled promptly and effectively. Train your AI agents with ease by preloading them with contextual information and documentation, creating a highly knowledgeable, contextually savvy workforce. AI agent operates round-the-clock, increasing CSAT by ensuring customers receive timely assistance and information. -
3
IntelliTicks
IntelliTicks Technologies
IntelliTicks uses the combined intelligence of AI + Human to create proactive & personalized conversational experiences to convert visitors into more qualified leads. With proactive triggers based on the current page, time of day, user location, the source, the referrer, the device etc IntelliTicks engages the user with personalized sales pitch. With interactive engagement, IntelliTicks captures lead information incrementally during a conversation and uses it to personalize the dialogue - a non-boring engaging way to capture data. With its advanced NLP Algorithms, it can understand the intent of a user's query and can reply accordingly - helping you to automate replies to those repeated queries your prospects ask. Based on the user's journey, it identifies HOT leads and gets your best Sales Reps connected with them in real time - making sure your HOT leads get immediate attention while they are on your website making decisions about your offerings.Starting Price: $25.00/month -
4
paragon semvox ODP S3
Paragon Semvox
paragon semvox ODP S3 is the most sophisticated universal platform for voice control, smart assistants and AI technologies. Maintain control over your data – all the time. With paragon semvox ODP S3 your voice dialogues will be safe. Get state of the art A.I. – paragon semvox ODP S3 integrates smart technologies like machine learning, reasoning and planning. Voice control and smart assistants with paragon semvox ODP S3 – embedded, as a cloud service or hybrid. Cross-device, cross-platform or cross-session – use your smart assistant everywhere with paragon semvox ODP S3. Realize your paragon semvox ODP S3 speech interaction in a standardized application development system. Start now – thanks to the Java environment you can easily adapt your software to your needs. paragon semvox ODP S3 works as a runtime environment for dialog applications – its modular structure enables you to integrate dialogue bundles for your individual use cases on the target platform. -
5
Amity Bots
Amity Solutions
Amity Bots is a scalable enterprise AI chatbot solution that enables businesses to provide customers with a first-class experience 24/7. By integrating with platforms like LINE, Facebook, and web or mobile applications, Amity Bots facilitates seamless customer engagement across multiple channels. The platform automates marketing activities, personalizes customer interactions, and enhances sales effectiveness by generating and qualifying leads automatically. It also improves customer experience by offering round-the-clock support, reducing repetitive responses, and saving time and costs. Key features include multi-channel chat management, user profile and context tracking, co-pilot live chat, AI-powered decision-making, flexible integration options, and comprehensive analytics and reporting tools. Amity Bots supports message templates, product catalogs, multi-language capabilities, and bulk import/export functions. -
6
Alibaba Cloud Intelligent Robot
Alibaba Cloud
Based on natural language processing (NLP), Intelligent Robot is a dialogue platform that enables smart dialogue through various dialogue-enabling clients, such as websites, mobile apps, and robots. Users can use domain-specific knowledge bases, configure their own knowledge base for customized smart dialogues and use Intelligent Robot to facilitate self-service through multi-round dialogue. Intelligent Robot can also integrate with third-party APIs to enable complex scenarios such as order search, shipping tracking, and self-service returns. Intelligent Robot provides online support and eliminates waiting time. Knowledge packages for multiple domains are available for quick configuration and deployment. Robots can deliver information and process queries in natural languages. APIs allow a flexible and custom online chat experience in tailored scenarios. Intelligent Robot can be deployed to multiple dialogue-enabling channels, including mobile apps, webpages, and official accounts. -
7
Jenie
Sensiple
Getting you ready for future CX challenges with Intelligent chatbots. The quality of your brand's customer conversations can make or break your brand. So, it's important that you give every single conversation the attention it deserves. And what better way to do it than enhancing it with the unlimited potential of Artificial Intelligence. At Sensiple, we are keenly aware that Conversational AI is pivotal for providing personalized, proactive, and perceptive conversations that delight customers. Our Intelligent Chatbot, Jenie is our strong effort to bring together technology, people, processes, information, and service in a smooth conversational experience, where every customer and employee's voice is heard and responded to. Powered by natural language processing and multi-lingual capabilities, Jenie can be your tireless, round-the-clock customer support touchpoint with the near-human conversational capability to understand the contexts of your users’ queries. -
8
Botfront
Botfront
Conversational platform for Rasa teams Empower conversational designers and engineers with a collaborative platform built on Rasa, and ship AI enabled chatbots faster. Design and implement your conversations at once. Create natural dialogue flows in our intuitive conversation based interface. Add natural language examples on the fly, create rich responses with buttons, images, and carousels. Let engineers focus on systems and API integration. Create complex conversational forms. Whether you want to collect information or to prepare an API call, our no-code flow editor lets you implement complex business logic with fine grained conditionals and user input validation. Translate your assistants on the fly Create multilingual assistants. The dialogue structure is common to all languages, responses get translated and each language get its own NLU model with a dedicated configurable training pipeline.Starting Price: $500 per month -
9
Rasa
Rasa Technologies
Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scale. The platform combines pro-code and no-code options, allowing cross-team collaboration for smarter and faster AI assistant building and significantly accelerating time-to-value. Through its unique approach, Rasa transparently leverages an LLM-native dialogue engine, making it a reliable and innovative partner for enterprises seeking to significantly enhance their customer interactions with seamless conversational experiences. Rasa provides the data privacy, security, and scalability that Fortune 500 enterprise customers need.Starting Price: Free and open source -
10
AssistLoop.ai
AssistLoop
AssistLoop.ai is an AI-powered customer support platform designed to provide round-the-clock assistance through intelligent virtual agents. These AI agents are capable of understanding context, resolving complex issues, and continuously learning from interactions to improve over time. The platform aims to reduce operational costs while enhancing customer satisfaction by delivering efficient and responsive support services.Starting Price: $0 -
11
Kommunicate
Kommunicate
What is Kommunicate? Kommunicate, an innovative AI-powered customer support platform, is designed to help businesses streamline their communication processes, enhance customer engagement, and provide round-the-clock support. Here's an overview of Kommunicate, highlighting its features, and benefits. Top Kommunicate Features AI-Powered Chatbots: Intelligent chatbots handle customer queries instantly, reducing workload and matching the brand’s tone. Multichannel Support: Manage customer interactions across web, mobile, WhatsApp, Facebook Messenger, and more. Seamless Integration: Integrates with CRM and helpdesk tools like Zendesk, Salesforce, and HubSpot. Live Chat and Handoff: Smooth transition from bot to human for complex queries. Rich Messaging & Automation: Supports images, videos, and automated workflows. Key Benefits of Kommunicate 24/7 support, increased efficiency, scalability, and customization make Kommunicate ideal for businesses of all sizesStarting Price: $100 per month -
12
Instant Assist
Wagergeeks Pvt. Ltd.
Instant Assist is an AI-powered chatbot solution designed to streamline customer service and automate communication processes. It allows businesses to provide instant, round-the-clock support by leveraging the power of artificial intelligence. With its advanced features, businesses can integrate the chatbot into their websites, mobile apps, and various messaging platforms, enhancing their customer interaction without the need for human intervention. Instant Assist helps in automating common inquiries, providing quick responses, and improving overall customer satisfaction by offering efficient, real-time solutions. -
13
Synthetix
Synthetix
Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel. -
14
Sovran
Sovran
To achieve real CX enhancement by delivering the most advanced Voicebot Services. To eradicate dysfunctional customer interactions that reflect badly on brand value. To develop state of the art omnichannel applications with built-in analytics that are accessible from anywhere in real time. Sovran, with its proprietary dialogue engine, develops voicebots that handle millions of inbound and outbound calls. It works in complex customer service dialogues with accuracy and speed of prototyping unmatched in the industry. Our voicebot services provide solutions to complex requirements across all verticals. Speed of prototyping and our enhanced tools deliver unprecedented performances and automations that enhance customer satisfaction and have a positive impact on KPIs. The high level of automation delivered makes our voicebot services ideal for very large deployment such as first line support in contact centres. -
15
Vivocha
Vivocha
Live chat is preferred by customers when comparing different offers or services in real time. Allows customers to directly connect with an agent to solve their problems or share sensitive information. Anticipate customer needs by deciding when and who to engage based on a wide variety of customizable rules. Offer live and proactive operator assistance to build customer loyalty. Enhance customer satisfaction and retention at a lower cost than email and telephone support. Provide human interaction, create new up-sell and cross-sell opportunities, and boost agent productivity. Engage with visitors on complex requests with the touch of a button, without having to wait on hold. Businesses are able to seamlessly communicate with their online guests directly on their website, using any combination of video, voice, chat, and collaboration tools such as assisted browsing and form and document sharing. -
16
GigaChat
Sberbank
GigaChat knows how to answer user questions, maintain a dialogue, write program code, create texts and pictures based on descriptions within a single context. Unlike a foreign neural network, the GigaChat service initially already supports multimodal interaction and communicates more competently in Russian. The architecture of the GigaChat service is based on the neural network ensemble of the NeONKA (NEural Omnimodal Network with Knowledge-Awareness) model, which includes various neural network models and the method of supervised fine-tuning, reinforcement learning with human feedback. Thanks to this, Sber's new neural network can solve many intellectual tasks: keep up a conversation, write texts, answer factual questions. And the inclusion of the Kandinsky 2.1 model in the ensemble gives the neural network the skill of creating images. -
17
ERNIE Bot
Baidu
ERNIE Bot is an AI-powered conversational assistant developed by Baidu, designed to facilitate seamless and natural interactions with users. Built on the ERNIE (Enhanced Representation through Knowledge Integration) model, ERNIE Bot excels at understanding complex queries and generating human-like responses across various domains. Its capabilities include processing text, generating images, and engaging in multimodal communication, making it suitable for a wide range of applications such as customer support, virtual assistants, and enterprise automation. With its advanced contextual understanding, ERNIE Bot offers an intuitive and efficient solution for businesses seeking to enhance their digital interactions and automate workflows.Starting Price: Free -
18
LTV.ai
LTV.ai
LTV.ai is an AI-powered marketing platform designed to enhance customer engagement and increase sales for ecommerce brands through hyper-personalized email and SMS campaigns. By analyzing customer data such as location, purchase history, feedback, and purchasing habits, LTV.ai enables businesses to deliver individualized messaging that resonates with each customer. Key features include 1-to-1 contextualized personalization, personalized product recommendations, proactive AI-driven segmentation, self-optimizing coupon usage, AI-powered replies and conversations, and proactive feedback gathering. These capabilities aim to increase repeat purchase rates, boost revenue per send, and elevate owned channel sales. Our AI leverages existing segments and customer interactions to proactively identify new segments, allowing for a deeper understanding of your customer base. We ensure that your customers get the perfect product, at the perfect time, with personalized reasoning. -
19
eGain Virtual Assistant
eGain
A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat. -
20
plusoft AI
Plusoft
Gartner indicates that artificial intelligence (AI) will be a common investment in the customer experience for years to come. Therefore, 47% of organizations will use chatbots for customer service and 40% will deploy virtual assistants. How about starting this journey right now? Ensure interactions with chatbots naturally and intelligently with plusoft AI, a hub of intelligent solutions offered in the software as a service (SaaS) model, in the cloud. The tool enables the construction and management of chatbots, voicebots and virtual assistants integrated with SMS, WhatsApp, Telegram, Facebook, website and landing pages, among other channels. Telemedicine has become a reality for millions of Brazilians. Today, it is already possible to schedule appointments, request exams and even perform pre-screenings through a chatbot. -
21
ZenoChat
TextCortex AI
Now you have a constant AI companion by your side: ZenoChat. Open up the creator suite and start chatting with Zeno wherever you are, whenever you need. Zeno is like ChatGPT but with magical powers. You can bring Zeno wherever you are on the internet and use it anytime you need. With just one click. Zeno is capable of remembering past dialogues and responding with a smooth flow. You can give further answers and continue your dialogue with Zeno. Easily create engaging, SEO optimized & plagiarism-free high quality articles that bring tons of new leads. Generate attractive product descriptions in seconds & increase conversions on your ecommerce store. Write unique & engaging emails that bring you massive opens and replies. Generate unique and high performing advertisement copies that increases CTR and conversions. Write creative copy that engages with your audience and distinguishes your brand on social media channels.Starting Price: $19.99 per month -
22
WinCX Cloud
We Win Limited
WinCX Cloud is an AI-driven customer experience platform designed to unify and manage all customer interactions across multiple communication channels within a single, intelligent system. It brings together touchpoints such as chat, voice calls, WhatsApp, social media, and email into one centralized workspace, allowing organizations to deliver consistent and seamless communication experiences across channels. It is powered by a suite of specialized AI agents that handle different aspects of customer engagement, including omnichannel communication, conversational assistance, quality auditing, and automated grievance or ticket resolution. These agents can connect with users, provide instant support, monitor interactions for compliance and service quality, and automatically resolve or route issues, significantly reducing manual workload and response times. -
23
Sethco
POP Education
Sethco is an advanced conversational AI platform designed to transform how organizations train, assess, and develop interpersonal skills. By moving beyond rigid, scripted scenarios, Sethco provides a dynamic environment where users can practice real-time dialogue with intelligent AI personas that adapt to their specific tone, empathy, and questioning style. While powerful enough for specialized sectors like healthcare and education, Sethco is a universal communication engine. It is built to support any industry where human interaction is key—including customer service, conflict resolution, etc.Starting Price: $20 -
24
ChatGPT Plus
OpenAI
We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response. ChatGPT Plus is a subscription plan for ChatGPT a conversational AI. ChatGPT Plus costs $20/month, and subscribers will receive a number of benefits: - General access to ChatGPT, even during peak times - Faster response times - GPT-4 access - ChatGPT plugins - Web-browsing with ChatGPT - Priority access to new features and improvements ChatGPT Plus is available to customers in the United States, and we will begin the process of inviting people from our waitlist over the coming weeks. We plan to expand access and support to additional countries and regions soon.Starting Price: $20 per month -
25
Noodle Seed
Noodle Seed
Noodle Seed is a no-code AI app platform that turns a business’s existing website into an AI-ready conversational application that works inside major AI assistants like ChatGPT and, as support expands, Claude, Gemini, Perplexity, and other ecosystems, all from a single dashboard without coding. You begin by entering your website URL, and Noodle Seed’s AI automatically extracts your business details, products, services, branding, and contact information to build a fully configured AI app that customers can discover through conversational AI queries and use to book appointments, browse offerings, capture leads, or engage in interactive dialogues. It centralizes app setup and customization in a visual interface, supports custom branding and content such as FAQs and knowledge bases, and provides engagement analytics so businesses can track views, lead conversions, and user interactions in real time.Starting Price: $20 per month -
26
AmplifyReach Chatbot
AmplifyReach Solutions
Smartly extract entities from the intent statement and consume the information (location, date, etc.) it within a conversation. Like a human, Chatbot has the capability to switch to a new conversation when a new intent is conveyed instead of the information asked by the Chatbot. Analysis of each customer response is driven through NLP, making the Chatbot more intelligent. Chatbots to proactively engage customers on your campaign landing page, and product/services page with the context of the objective on that page. Make your customer engagement vernacular! Cognitive Chatbot supports 12 global languages allowing the brand to engage and communicate in the local language. Chatbot's Personality feature allows brands and Enterprises to model different take on engagement with customers. Out-of-box native integration with popular CRMs like Salesforce, HubSpot, Zoho, Freshdesk, Zendesk. Platform further can be scaled with REST APIs or 1000+ systems using Zapier. -
27
Chat Genie
AIQoD 360
Chat Genie is a next-gen AI-powered virtual assistant that transforms customer support and team productivity. Equipped with a conversational AI agent, Chat Genie delivers round-the-clock assistance, instantly addressing customer queries, guiding customers through processes, and providing real-time responses. Its multilingual capabilities reduce support costs while enhancing user experience, making it an essential tool for streamlined operations and increased customer satisfaction.Starting Price: $1890 -
28
AdaptiveFunnels.ai
AdaptiveFunnels.ai
Dynamically adapt your customer journeys in real time to elevate engagement and maximize conversions. Welcome to the era of real-time personalized customer journeys with Adaptive Funnels, where you can craft bespoke paths for your customers in under 10 minutes. Adaptive Funnels harnesses the power of advanced artificial intelligence to transform customer engagement into an interactive, deeply personalized journey. Unlike the static paths of the past, each journey with Adaptive Funnels is vibrant and dynamic, evolving with every interaction. Every click, preference, and expressed interest reshapes the journey in real-time, allowing for unparalleled personalization. This isn't just about reacting to customer needs, it's about anticipating them, fostering a two-way dialogue that's not only responsive but also genuinely captivating. Step into a new realm of customer engagement, where every journey is as unique as the customers themselves.Starting Price: $49 per month -
29
Blueworx
Blueworx
An intelligent, endlessly scalable cloud platform built to meet your every need. Leveraging the latest in voice response technology, you’ll boost the quality of every engagement with the ability to build fast, efficient and personalized self-service across the channels your customers prefer. Redefine your customer service with artificial intelligence in your contact center. Our solutions deliver dynamic, conversational interactions rooted in context and customer intent through the use of intelligent automation, chatbots, and virtual assistants. Create a digital journey designed to meet the specific needs of your customers and you’ll grow loyalty for life. Gain your competitive edge with a flexible solution that’s fast, efficient, and seamless- allowing customers to connect with you on the channels they prefer. -
30
Kyros.ai
Kyros.ai
Kyros College Prep is an innovative platform that leverages AI to offer high-quality college preparation and counseling services to families. Combining cutting-edge technology with a team of experts, it provides tailored support throughout the college admissions journey. Kyros helps students create a customized plan for their college goals, offering guidance at each phase. The platform features comprehensive benchmarking, an adaptable roadmap, expert mentorship, and round-the-clock assistance through an AI-powered assistant. -
31
WebApi.ai
WebApi.ai
Pick one of our ready-to-use templates and build your chatbot in less than 10 minutes. Just to name a few templates, Lead Qualifier + Zendesk/Zoho, FAQ, Order management, Application form, Password reset, Stripe payment link generation, Ticketing with Zendesk, Booking with Calendly. Replicate natural conversational exchanges between the chatbot and the user in Dialogue scenarios. These mock dialogue scenarios increase the accuracy of responses generated by the AI. What is more, our Domain knowledge is meant to educate and guide the AI. Write free-form instructions and upload FAQ, similar to what you would do with your new employee. Powered by AILabs AI and OpenAI GPT-3. Integrate your systems through APIs so that the chatbot will be able to perform: bookings, account management, change order details, ticket cancelation, and many more. Feel free to use our built-in integrations with popular services such as Zendesk, Shopify, Calendly, Stripe, and many more. -
32
Kindly
Kindly
A chatbot made in Kindly uses the latest technology within machine learning and language technology to answer your customers’ questions. In that way, we make artificial intelligence available to everyone. With a live chat in Kindly, your customer service employees can respond to the more challenging enquiries – and provide first-class service. The analysis tools in Kindly give you deep insight into your project, providing both historical data and real-time data. Measure everything from traffic to how your chatbot performs. We offer suggestions on where the most potential for automation lies. Kindly can easily be connected to your preferred chatbot platform, CRM solution or other systems through our API. Measure how your digital assistant performs, and find out which dialogues you should improve. -
33
Meta Business Agent
Meta
Meta Business Agent is an AI-powered business assistant that helps organizations automate customer interactions, improve engagement, and deliver personalized support across Meta’s messaging platforms. The solution enables businesses to respond to customer inquiries, recommend products, qualify leads, schedule appointments, and support sales activities through WhatsApp, Messenger, and Instagram. Designed for businesses of all sizes, the platform can be deployed quickly or integrated into existing enterprise systems for larger-scale operations. Meta Business Agent uses business-specific information, catalogs, and workflows to provide relevant customer experiences while maintaining brand consistency. The platform also assists business owners by summarizing conversations and providing insights into customer interactions. By combining customer engagement, automation, and operational support, Meta Business Agent helps organizations scale communication and service delivery more effectively. -
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Talisma Chat & Co-browse
Talisma
Talisma Chat and Co-browse enables organizations to communicate in real time with visitors to their website using powerful text dialogue and collaborative browsing. Agents can interact concurrently with multiple visitors while delivering personal and immediate attention to enhance the visitor’s online experience. With Talisma Chat and Co-browse, employees have single-click access to a unified view of all previous customer interactions from any communication channel and quickly respond to enquiries using a knowledgebase of FAQs, response templates, Web links, and documents. Talisma DCEP chat is designed to trigger chat sessions based on a pre-defined set of visitor behaviour. This means your web visitors get a chat invitation when they land on your site or display certain browsing traits. It helps improve customer experience, reduce operational costs attached to customer service, reduces instances of shopping cart abandonment, and increases conversions. -
35
Amazon Nova Sonic
Amazon
Amazon Nova Sonic is a state-of-the-art speech-to-speech model that delivers real-time, human-like voice conversations with industry-leading price performance. It unifies speech understanding and generation into a single model, enabling developers to create natural, expressive conversational AI experiences with low latency. Nova Sonic adapts its responses based on the prosody of input speech, such as pace and timbre, resulting in more natural dialogue. It supports function calling and agentic workflows to interact with external services and APIs, including knowledge grounding with enterprise data using Retrieval-Augmented Generation (RAG). It provides robust speech understanding for American and British English across various speaking styles and acoustic conditions, with additional languages coming soon. Nova Sonic handles user interruptions gracefully without dropping conversational context and is robust to background noise. -
36
Odus
Odus
Automate calls and messages with human-like robots. Reduce cost, increase sales, and get over 25% conversion rate in voice calls & messages without coding. Thanks to the patented DCT solution (Dialogue Contextualization Technology) from Odus.ai, you can completely get rid of support agents. 99%. It is not joke. Automate your calls in 2 days using our Dialogue Builder. You need only 30+ questions on each topic. Stop wasting time collecting a lot of data. The unique modular structure of Odus allows us to create any software integration for you in one week on our SaaS or on-premium solution. Create chatbots and experiment without restrictions. Not for all channels. Web-widget, Messenger, Telegram, Viber, or your widget in the mobile app and website. Cancel anytime, after you subscribe to a plan. You are only committed to paying per month. Powerful detailed analytics of scenarios, conversions, and dialogs.Starting Price: $45 per month -
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Interactions Intelligent Virtual Assistant
Interactions
Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying. -
38
Astute Bot
Astute
Conversational, instant service – everywhere your customers want it. Today’s customers expect 24/7/365 responsiveness from companies across a range of channels and devices. Give them what they want with an AI-driven chatbot. Astute Bot powers self-service experiences via web chat, SMS, social messaging, mobile apps, and voice assistants, offloading the most repetitive cases from agents while enabling customers to find the answers they seek – and letting them seamlessly connect with a human at any point in the interaction. Astute Bot™ provides a single platform for customer self-service across channels. Intelligently interprets the intent behind a customer’s question, and engages in a back-and-forth dialog to capture information. Decides how best to answer the question or resolve the issue based on what the bot has learned how to do. Pulls information from multiple sources – knowledge bases, internal documentation, order systems, and more – to deliver a personalized response. -
39
Command AI
Amplitude
Command AI is an AI-powered user assistance platform that helps product, marketing, and customer teams guide users without annoying them. The platform provides personalized nudges, in-app help, product tours, surveys, announcements, checklists, and AI assistance. Its User Assistant and Copilot features go beyond basic chatbots by delivering contextual guidance, walkthroughs, and self-service support directly inside the product. Command AI is built around the idea that every user interaction should feel helpful, relevant, and respectful rather than disruptive. The platform supports proactive and responsive assistance that adapts to each user’s needs and behavior. Command AI helps companies improve onboarding, adoption, support, and user engagement through non-annoying in-product experiences.Starting Price: $149 per month -
40
Inforobo
Brainasoft
Inforobo is first of its kind voice enabled automated information assistant bot framework platform and artificially intelligent response system available in Software as a Service (SaaS) mode which provides all in one solution for sales, customer service, live chat, lead generation, website assistance, and natural language interface for knowledge-base. Inforobo bot platform makes it possible for your website visitors to engage in automated conversations with the virtual assistant by chatting or by simply talking with the help of speech to text and text to speech features. The bot or virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that your customer service staff can concentrate on more complex tasks.Starting Price: $19.00/month -
41
Bodt
Bodt
In just a quick 15 minutes, you can develop your own chatbot that's specifically trained on your data. AI chatbot is ready and capable of answering any queries related to your business, covering everything from help and policies to support and beyond. Choose the pages from the list that you want your chatbot to learn from and then click on start training. Connect your website, we'll retrieve all your pages, displaying them for you in an organized list. Reduce your customer support expenses, Recommend and sell with your chatbot and connect with a global audience via multilingual capabilities. Have round-the-clock AI Customer Support on your website, handling complex conversations, remembering previous questions, and adjusting responses. Engages with site visitors, proactively suggesting related topics, upselling and cross-selling products or offering to schedule appointments and collecting details for future follow-ups.Starting Price: $1 per 25 pages -
42
Anfactor
Anfactor
Anfactor is an Artificial Intelligence and Machine Learning enabled automated customer support system that can resolve the queries of your customers 24/7 without any human interaction. It proactively initiates a chat for your visitors. Monitor User's Sentiment, Number of queries, Geographical information, Response time, Unique visitors count in realtime from our website and be there when visitors need you the most. It reduces you business cost 90% as it's an automated customer support system, you do not need to hire anyone to be there always. If you wish to make your customer support easier through Automated Response, Real time Insight Analysis and to reduce up to 90% of your customer support cost, Anfactor would be the best choice for you. Anfactor AI is customizable Branded AI tool to make user experience smoother to support business customers smartly like a human 24/7.Starting Price: $24.99 per month -
43
Oracle Service
Oracle
Oracle Service gives the ability to predict the need for service, automate processes, and deliver tailored responses, while balancing self-service and assisted customer service models. It offers powerful and intelligent B2B, B2C, and field solutions that allow customers to receive the service they want, when, and where they need it. Help customers find answers on your website or via a digital assistant, and empower agents to anticipate and respond with knowledge and relevant details. With Oracle Service, you can deliver personalized, proactive, and timely customer support with a complete, unified view of every customer interaction.Balance self-service and assisted customer service to build meaningful relationships on your customers’ preferred communication channels. Deliver an always-on, personalized, and seamless customer service experience through a variety of digital tools, allowing your service agents to focus on escalated and/or more complex issues. -
44
Unless
Unless
Unless provides a conversational AI platform tailored for regulated industries such as finance, insurance, and healthcare. Their technology enables companies to deploy compliant AI support assistants seamlessly into existing systems. Users interact with an AI system designed to deliver accurate, reliable responses while adhering to regulatory requirements. The platform supports both chat and search functionalities, enhancing customer support and operational efficiency. Unless emphasizes transparency by clearly informing users when they are interacting with AI, with easy access to human assistance if needed. It is designed to help regulated companies innovate while maintaining compliance and trust.Starting Price: €1699/month -
45
Membitbot
Membit
Membit takes the world of Virtual Agents a few steps further, and finally allow promises and market predictions to be realized. Our unique platform provides Intelligent Behaviour Management delivering Exceptional CX for the Enterprise Membit has developed a conversation behavior & dialogue management module, which constantly monitors the various scenarios through the session, and responds to them correctly, preserving an exceptional CX in all situations. The shift to home working and the rise of the virtual contact center has accelerated the demand for Conversational AI. Enterprises now understand the importance of automation and its potential benefits in reducing operational costs. Membit solution resolves one of the main challenges faced is how to deploy solutions that reduces the overall costs while enhancing customer satisfaction.Starting Price: $1000 per month -
46
Proto
Proto
Proto is the leader for inclusive chatbots and multilingual contact center automation. Proto’s nationwide deployments gather massive data to improve machine learning for underserved languages. Proto deploys impactful AICX solutions for consumer inclusion and protection in markets underserved by venture-backed startups. Proto develops AICX solutions with regulators and leading development agencies to ensure benefits for local consumers. Enterprises and governments use Proto's AI Customer Experience (AICX) platform to ensure local-language service and long-term operational efficiency. Soar above the market standard with multilingual chatbots capable of advanced logic and integrations. Direct dialogue down unlimited conversation paths, in order to match human-like logic. Connect chatbots to external databases via JSON APIs managed inside the dialogue tree. Controlled costs for scaling services across new and existing markets.Starting Price: $1,000 per month -
47
Openstream
Openstream
We guarantee our advanced Conversational AI platform will improve your business results. Enterprises leverage four key solution traits of Openstream’s Conversational AI platform and successfully apply them to their specific industry use cases. Personalized interactions that are context-aware and adapt to users’ needs by anticipating desires. Virtual Assistants integrated with multiple enterprise applications using predictive analytics to extract value from data. Adopting AI innovation and regulation in a transparent, inclusive, principles-based manner in which solution results can be understood by humans. Enhance the customer experience by performing complex inbound/outbound requests and automating routine tasks. Deliver rich, mobile financial services applications across a variety of communication channels for employees and customers. -
48
Sayint
Sayint
Sayint provides critical action items by capturing and transforming customer conversations into insights. This intelligence can further be used by relevant stakeholders to develop, automate or improve key business functions. Sayint provides critical action items by capturing and transforming customer conversations into insights. This intelligence can further be used by relevant stakeholders to develop, automate or improve key business functions. Sayint helps organizations audit 100% of conversations as opposed to 2-3% which is the industry standard. The platform also alerts relevant teams about potential threats and breaches and helps reduce the risk of penalties. This makes compliance documentation and proofing becomes easy. From capturing key metrics like C-SAT, NPS and CES based on industry benchmarks to showing customer journey reviews from disparate data sources and proactively engaging with relevant services, Sayint takes a holistic approach.Starting Price: $60 per month -
49
Omind
Omind
Provide proactive engagement, personalize user interaction, automate conversation & create user journeys over business messaging channels. Show your customers that you care for them, empower your team to communicate across multiple channels seamlessly and create a great first & lasting impression. Now build conversational AI bots swiftly and deploy within no time with our no-code builder. Add a custom function & datasets for complex operation. Get an easy to use WhatsApp campaign screen that allows you send WhatsApp notifications like a pro. Quick and easy way to visualize your data on our dashboards. Get whatever information you want while keeping up with the latest trends in your industry with just a click. We take data security very seriously. With data centers based out of EU, US & SEA and secured with AES 256 bit security & in-transit encryption, your data is safe and secure.Starting Price: $99 per month -
50
Tavus
Tavus
Tavus is an AI-powered platform designed to bring human-like interaction to video conversations. Through its Conversational Video Interface (CVI), Tavus enables AI agents to see, hear, and respond with emotional intelligence, creating a realistic and engaging user experience. Ideal for industries like recruitment, healthcare, and education, Tavus allows businesses to deploy digital twins, AI therapists, and virtual assistants at scale, improving efficiency and user engagement. With Tavus, companies can create fully customizable, human-like video interactions without the limitations of geography, language, or human availability.
