Alternatives to DataKnowl
Compare DataKnowl alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to DataKnowl in 2026. Compare features, ratings, user reviews, pricing, and more from DataKnowl competitors and alternatives in order to make an informed decision for your business.
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1
Signalmash
Signalmash
Why work with giants like Twilio where your support requests will take forever to get a response? Signalmash is not just a CPaaS provider, we take pride in providing the best possible CPaaS support. Your developers can have a shared Slack channel with our developers for instant support. You can speak to our CEO anytime. Real-time and top-notch support means shorter development cycles and enables you to provide exceptional support to your own customers. SMS services we offer: SMS API SMS CPaaS SMS UCaaS SMS no-code sending platform 10DLC campaign support Short code SMS Toll-free SMS Voice services we offer: Contact center telecoms Voice termination Voice orgination Local numbers Short code numbers Toll-free numbers SIP Trunking Our No-code telecoms solutions: UCaaS to send SMS CCaaS to manage phone calls AI solutions Signalmash - experience the highest level of support, every step of the way - book a call with us to get expert advice!Starting Price: $0 -
2
RingBoost
RingBoost
Access to the largest database of available phone numbers in the country. One-stop shop for toll-free, local, vanity, easy-dial, tracking and exhausted area codes. Knowledgeable, live support by phone, chat or email. Discounts on partner products and services. Local and toll-free phone numbers from RingBoost provide several benefits. RingBoost is America's largest and most experienced provider of custom phone numbers - both local and toll-free. See why today's top companies are choosing vanity numbers from RingBoost to use in their marketing, customer service, and business operations. A vanity number is a custom telephone number based on a memorable word or phrase. Using a vanity number makes it easier for consumers to remember how to reach your business which increases lead generation by improving recall rates. A toll-free vanity number takes it to the next level by providing national brand appeal alongside the convenience of the calls being free to the consumer.Starting Price: $12.99/month -
3
TextBox
TextBox
Until recently, landline VoIP and toll-free phone numbers couldn't text. Now they can have true two-way text conversations with business-class tools. Can your business landline, toll-free or VoIP number be text enabled? Most business landline VoIP and toll free telephone numbers can be activated with TextBox. Of course mobile numbers cannot because they are already text enabled. If your number is eligible and verified, activating it is a simple process that only takes minutes. If your business landline, VoIP or toll-free number is eligible, the next step is to verify that your business is the owner of the number(s) to be activated. The simplest way is for us to call you at the number to verify it is yours and send you an electronic Letter of Authorization for permission to activate the number(s).Starting Price: $49 per month -
4
Telnum
Telnum
Buy an affordable local number from thousands of locations to forward calls to any device, anywhere around the globe. Get sms number from us to receive and forward sms to your mobile or email. It will be useful for those who has a business abroad , and want to meet corporate privacy policy and keep personal data. TOLL-FREE NUMBERS is a telephone number that is free to call to for all your clients. Show your clients that you care about them, get a toll-free number and all your clients will call you for free. VIRTUAL NUMBERS - Virtual number is a number which work based on the forwarding solutions. You can manage forwarding to any other mobile , landline or sip number. Virtual phone numbers give your business a local presence in another country. The development of the modern concept of creativity begins in the Renaissance, when creation began to be perceived as having originated from the abilities of the individual. -
5
Give your customers a simple, convenient way to reach you. A toll-free number allows your customers to reach your business, without a charge to them for the call. Choose a personalized number to represent your business. A toll-free number that spells your business name makes it easier for your customers to remember you. If you already have a toll-free number with a different service provider, you can easily move it to AT&T and take advantage of our low rates and excellent service. You can search for a toll-free number, or we can generate a list of numbers for you. To search for a number, choose a prefix, enter any combination of 4 to 7 numbers and letters, and then click Search. To add a placeholder number, use an asterisk.Starting Price: $27 per month
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6
eTollFree
eTollFree
Increase agent productivity with eTollFree Predictive Dialer. Offering contact centers a completely customizable business phone system plus webphone, eTollFree helps small businesses fulfill customer service requirements. The solution works as both outbound and inbound call center software and offers a wide range of features, such as autodial campaigns, callbacks, manual dial mode, answering machine detection, real-time report display, and more. You can own your very own 833 toll-free number for the same low monthly rate of $0.99 per month for life, and still have all the great features we provide for all of our other toll-free numbers. Since this is a brand new toll-free code, the possibilities for number combinations are endless. Any combination of digits you can think of, we can search for and reserve for you, if it is available. You’ll then be able to use these cheap toll-free numbers with your predictive dialer system.Starting Price: $99.00/month -
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Textology
Textology
Supports text-enablement of existing landlines including toll-free and non-toll-free numbers. Supports auto replies such as “we are currently closed and will get back to you” and quick replies based on standard, pre-written customer responses. Allows you to assign a conversation to an agent group or another individual. Supports both one-on-one conversations and one-to-many messages sent to a distribution list of customers. Supports message forwarding to your email inbox and mobile messaging app — from where you can also reply.Starting Price: $78 per month -
8
Alive5
Alive Technologies
Easily manage one-to-one, bulk, and automated chat conversations across multiple channels. In the last 24 hours alone, 141 billion messages were sent worldwide via social messaging apps, online chat conversations, and SMS. Increasingly, consumers expect businesses to offer instant messaging to interact with them. Whether it's an automated chatbot, bulk broadcast, or a one-to-one conversation with your staff, Alive5 facilitates an engaging and convenient messaging experience for your audience. Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.Starting Price: $50 per month -
9
Teleinx
Teleinx
Teleinx is a provider of state-of-the-art telecommunications and data solutions, offering industry-leading voice, data, and SMS services to carriers, CLECs, PBX providers, call centers, and MVNOs. Their services include wholesale outbound voice termination, covering domestic and international calls, short-duration termination, and USA toll-free termination. They also provide DID and toll-free numbers, enabling businesses to establish a local or national presence with instant provisioning and SMS/MMS capabilities. Additionally, Teleinx offers messaging solutions with APIs for SMS and MMS, supporting shortcodes, toll-free numbers, and local numbers to enhance customer engagement. Their robocall mitigation services include SIP interconnect, ANI and DNIS filtering, and STIR/SHAKEN compliance to protect networks from fraudulent activities. -
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Prompt.io
Prompt.io
Whether managing one campaign or dozens, Prompt.io is built for digital agencies. Single sign-on, cross-campaign analytics, and easy billing make us the best on the market. Our P2P texting platform is designed with you in mind; it’s simple, affordable, and reliable. Upload lists, create your campaign, and watch the real-time engagement metrics and results come rolling in. Big or small, we've got a pricing plan to fit your budget and needs. We'll work with you to craft an affordable plan that gets results. Toll-free is the texting channel of choice for business. Best of all, you can use your existing toll-free number for texting for consistency. Utilize toll-free texting for customer service, marketing, and sales. Texting with 10-digit long code (10DLC) numbers is more personal, leading to high engagement rates. As a partner with the campaign registry, Prompt.io serves fully registered texts with outstanding deliverability and maximum speeds allowed. -
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Tata Tele Business Services
Tata Tele Business Services
A toll-free number can help you bring a paradigm shift in your customer experience by enabling your customers to conveniently reach out to you without any cost. Tata Tele Business Services’ Toll-Free Services are provided on a state-of-the-art and intelligent network with easy-to-remember 1800 and 1860 number series to the enterprises. With an industry-first SLA commitment and an exclusive self-care portal, our services ensure that enterprises can establish higher service standards and be always accessible to the customers. Enterprises can use our toll-free number services to enhance their customer service by always staying in touch with their existing customer base and making it convenient for the new customers to reach their product/services. It helps businesses maximize the call volume, drive better sales and ROI and improve retention rate. It is the best way to evaluate the effectiveness of the web pages, promotional campaigns, and other marketing strategies.Starting Price: $13.32 per month -
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CallForwarding.com
CallForwarding
CallForwarding.com presents entrepreneurs with the opportunity to connect with customers around the world through the use of international toll free service and local telephone numbers. We help maximize your accessibility so you can maximize your business opportunities! We work hard to support our customers’ numbers and phone systems, allowing them to focus on their core business. With international toll free and local numbers from over 2,000 countries and cities worldwide, the global presence gained from CallForwarding.com services is unparalleled. There are many different types of virtual phone lines available. Virtual number types include toll free, local, non-geographic, UIFN and more. Call forwarding is a telephone feature that redirects incoming phone calls to another destination and/or device. With virtual phone numbers, your number can be forwarded to any phone number and any device worldwide. -
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VirtualGlobalPhone
VIGIL
Be it Start up, Entrepreneur, Traveler, or work-from-home consultant VirtualGlobalPhone have you covered with more ways to stay in touch than ever before. A DID, also known as Virtual Number, is a telephone number without a directly associated telephone line. Numbers are programmed to forward incoming calls to VoIP. Integrate with your Unified Communication System and contact center platforms around the globe - from Zoho CRM to the sales force, to 3CX iPhone. Create an instant local presence in the exact locations you need it, straight from the cloud. Engage your audience on their terms in 7,500+ locations, from South Africa to Singapore and everywhere in between. Make yourself heard loud and clear with a presence in 60+ high-value markets. That's 93% of the global economy just a phone call away. With our affordable Toll-Free Phone Numbers you can provide customers and colleagues with free calling routes to your business from all of the world's most economically active markets.Starting Price: $3.95 per month -
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ATLAS
The Telephony Co.
**CallAtlas.io: Revolutionizing Call Tracking Software** CallAtlas.io is a cutting-edge call tracking software that provides businesses with the tools they need to manage their inbound calls effectively. With features such as international local and toll-free phone numbers, a paper call network, call recording, and call routing capabilities, CallAtlas.io is the go-to solution for businesses looking to streamline their call management processes. **Key Features:** - **International Local and Toll-Free Phone Numbers:** CallAtlas.io offers a wide range of international local and toll-free phone numbers, allowing businesses to establish a local presence in multiple countries. This feature enables businesses to expand their reach and attract customers from around the world. - **Paper Call Network:** CallAtlas.io's paper call network allows businesses to generate leads through print advertising. By assigning unique phone numbers to different ads, businesses can track the effectiveStarting Price: $49.99/month -
15
CCPA Toll Free (866-I-OPT-OUT)
Privacy Toll Free, LLC
CCPA Toll Free is a SaaS solution helping small, mid-size and enterprise clients comply with the CCPA requirements. CCPATollFree.com makes the privacy hotline at 866-I-OPT-OUT (or a dedicated number) available to businesses that need to comply with the CCPA. It also provides an interactive webform with "Do Not Sell My Personal Information" functionality. It is a self-service platform that businesses can launch with in less than 15 minutes. For a low annual service fee, it allows businesses to accept consumer privacy requests (DSARS) via a webform and toll-free number to stay compliant with the law.Starting Price: $59 -
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Davinci
Davinci Virtual Office Solutions
Smart, friendly, and available when you need them to be - live receptionists represent your company, your way. First Impressions Count™! Davinci gives you a dedicated toll-free 888, 855, 866, or 877 number, which can be applied to your phone or fax line. Should you ever need more numbers, we can easily cover as many as you prefer. Live virtual receptionist answering services help take care of your customers when they (and you) need it most. A live receptionist answering service is when a live receptionist acts as the bridge between you and your callers. With Davinci’s call screening and call forwarding service, each one of your telephone calls is screened and routed by a friendly live virtual receptionist. Davinci provides an easy-to-use business grade voicemail management system, enabling you to add your own custom hold music and transfer messages, voicemail, or introductions.Starting Price: $99 per month -
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Klearcom
Klearcom
Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages. -
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Branded Bridge Line
Branded Bridge Line
Branded Bridge Line provides high quality audio conferencing and screen sharing capabilities. Plans fit small companies as well as large enterprises. Toll and toll-free conferencing available. International numbers available in all plans.Starting Price: $19.99/month -
19
Zammad
Zammad
Make your customers happy. We'll give you the tool you need. Personalized and quick answers will satisfy your customers. With Zammad you can manage and organize your team and your tickets to make your customer support draw a smile on your customers face. Keeping track of proceedings is the name of the game when it comes to dealing with customers. Whether as agent or as manager, the dashboard gives you an exact overview of the current situation. As agent you (and only you) can see, how good your performance is. As an organisation one is nowadays not only reachable by telephone. With Zammad you bring together different customer communication channels such as telephone, e-mail, SMS or Twitter. Zammad is auditable. That’s the reason it is often used in banks. Via the ticket history it’s possible to reconstruct at any time who changed which attribute to which value. With Zammad you can easily create individual fields like a desired deadline.Starting Price: 5€/user/month -
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AT&T Office@Hand
AT&T
A flexible cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing so workers can be more productive in the office or on the go. Let employees work virtually anywhere from smartphones, tablets, softphones or desktop IP phones and enhance their ability to connect with their customers. Utilize just one number to connect callers with the right person to help ensure your customers can always reach you. Leverage instant local numbers, toll-free access, internet fax, and time of day service. Take advantage of a single solution that provides video meetings and online collaboration. Avoid maintenance, software, setup, and support fees, and CapEx with a cloud-based service. Enjoy an easy-to-use phone, fax, messaging and conferencing system that lets you spend more time serving customers, not managing communications. Get up to 3 company numbers for your business: a local main number, a toll-free number, and a local number for faxes.Starting Price: $25.40 per month -
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WEBTEXT
WEBTEXT
CX Hub is a cloud platform designed to bring the enterprise closer to customers than ever before to provide a next generation customer experience today. The CX Hub platform allows companies to provide a revolutionary but natural customer experience via voice calls, voice assistants and their favorite messaging channels by joining the silos of Contact Center and CRM with messaging, AI, journey analytics & data. Contact center messaging: Enables Voice Agents in real time to identify a cell phone caller and text them information while they’re speaking. Agent also has a complete history of all messaging sent to / from a caller’s number. Enables Chat Agents to use their toll or tollfree numbers to interact with customers by SMS or MMS. Gives customers the option to skip being placed on hold and move from voice to messaging. -
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FreedomVoice
FreedomVoice
We’ve made it easy to set up full-featured toll free numbers and local virtual phone numbers in the cloud that professionally answer and route your every call so that you can stay focused on growing your business. No contract, no hidden fees. Get set up in minutes with your new number, backed by our friendly in-house Customer Care. Your virtual phone number can receive faxes, which are stored online, can be sent to you by email as a PDF, or can be forwarded on to a physical fax machine. You can also send faxes out by uploading the document(s) you want to fax and entering the phone number(s) you want to fax to. Virtual phone system with attendant, forwarding & voicemail. Month-to-month service with no long-term contract to sign. Over 200,000 small businesses happily served since 1996. Get a toll-free number or local number free for 30 days.Starting Price: $9.95 per month -
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Callture
Callture
A toll-free number offers a big-company image to clients and other callers who want to contact you free of charge from wherever they are located. We offer a variety of toll-free number types, from 800 and 866 extensions to vanity numbers. A local number can provide a local presence in any target city. Many clients use local numbers in geographical targeted advertising. Since our PBX is managed entirely online, you have full control over your system at all times. All you have to do is fill in the parameters (which tell the PBX where to forward each call) and you are done. It is an easy-to-understand process that is much better than the alternative (hardware), and comes with a variety of useful variety of useful features. Our Business VoIP phone service brings you all the features of a Fortune 500 phone system at an affordable cost. For just $35.95/month you can make unlimited calls to any number in the US and receive unlimited calls on your local phone number.Starting Price: $26.50 per month -
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Traverse Telecom
Traverse Telecom
Explore a world of solutions for your communication issues all under one roof. Be a part of Traverse Telecom and let your customers connect seamlessly! Strengthen your entire business structure with the best phone connectivity. Welcome your customers with a genuine standard telephone service while working from anywhere. Connect with your global customers and gain International reach using our class leading International toll-free 800 numbers. Feel the need to get global? Open your business to the World by utilizing our Direct Inward Dialing (DID) features from more than 90 countries. Why miss a potential business opportunity by missing a call. With our call forwarding facility you can route your customers’ call to your chosen business location depending on your priority. We provide all Cloud PBX Solutions to negate the need for an on-premises system. Cloud PBX offers the most flexibility and control, all with an advanced feature set.Starting Price: $0.01 per minute -
25
SIPStation
Sangoma
SIPStation is a SIP trunking service that enables businesses to switch to VoIP, reducing telephony costs without sacrificing service quality. It offers guaranteed cost savings when transitioning from traditional telephony providers and supports seamless integration with PBX systems like Switchvox, PBXact, FreePBX, and others. Key features include number porting, allowing businesses to retain existing phone numbers; migration capabilities from traditional telephone lines without replacing existing VoIP-capable PBX systems; and SMS functionality for sending and receiving messages at competitive rates. It is scalable, allowing easy addition or removal of SIP trunks based on business requirements, and includes a bursting feature to extend usage beyond the total number of trunks. Direct Inward Dialing (DID) provides affordable phone and toll-free numbers, while built-in failover ensures call routing to alternative numbers during outages.Starting Price: $19.99 per month -
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ConnectSIP
ConnectSIP
ConnectSIP provides innovative SIP trunking and telephony services designed specifically for businesses in Nigeria. With a comprehensive suite of communication tools, ConnectSIP enables businesses to enhance their communication infrastructure with services like virtual phone numbers, toll-free numbers, hosted PBX, SIP trunks, and contact center solutions. Our platform ensures businesses can easily manage their communication systems, reduce operational costs, and improve the quality of their customer interactions. The service offers high-definition call quality, fast activation, no hidden fees, and guaranteed uptime. -
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Pulsar360
Pulsar360
Now your customers can truly work from anywhere with a feature-rich mobility solution with the mission-critical features they need. We enable you to save money with built-in redundancy and instant provisioning of SIP trunks, DIDs, and toll-free lines. Pulsar360 Corporation's Voice over IP (VoIP) solutions provide high-quality voice communications, which can be delivered over affordable broadband service from other providers and/or Pulsar360-managed carrier services. Customers save money and increase productivity by streamlining their communications into a single network connection for phone service and high-speed Internet. Having invested more than ten years in perfecting our VoIP platform, we have created one of the most sophisticated, highly-automated systems in North America. With this innovation, we can offer instant provisioning of SIP trunks, hosted and hybrid VoIP PBXs, local and international DIDs, toll-free numbers, as well as advanced management capabilities. -
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Free HD audio & video conferencing, and team collaboration. Unlimited meetings, no meeting time limits, free dial-in with toll-free numbers. Make it Simple: One click, no downloads when using a WebRTC-compatible browser like Chrome. Make it Limitless: Unlimited meetings, unlimited minutes, dial-in capabilities with toll-free numbers for free. Intuitive user interface, instant join with full-screen experience using desktop and mobile apps or the Web. HD video plus 8x8's patented audio quality, easy screen sharing, remote desktop control, Cloud-based recordings. Integrate natively with your favorite enterprise apps including calendars, Single Sign-On and directory. Share your meetings with an unlimited number of attendees by live streaming directly to YouTube. Full-featured 8x8 Video Meetings integrated with Virtual Office takes video conferencing to the next level by adding voice and chat capabilities in one unified Cloud platform.
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SmarterTrack
SmarterTools Inc.
At its core, a help desk allows a business to respond to customers and offer quick, efficient support across multiple channels. These channels include a ticketing system, live chat, call logging and phone system integration, knowledge base articles, news items, and a place where customers can interact with each other as well as with the business. A help desk also ensures that all these channels are consolidated in one interface rather than scattered across multiple systems. This also means all that communication can be reported on and used to ensure that service levels are met and that customers are receiving the best service possible in the shortest amount of time. A ticketing system takes a customer’s email, converts it to a ticket, and then routes that ticket to an agent who can quickly answer a question or resolve an issue.Starting Price: $199 one-time payment -
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Dialaxy
Dialaxy
Get international Virtual Phone Numbers from 100+ countries to connect with your global audience remotely with Dialaxy. Dialaxy’s features help agents tackle day-to-day calls and sms without hopping between apps. Hassle free packages for local, shortcode, or toll-free numbers with call and text capabilities. Elevate customer service with our complete call center software, ensuring seamless communication and unparalleled efficiency.Starting Price: $20 per month -
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HelpdeskEddy
Eddy Soft
Connect all communication channels where customers usually write to you. Automate the ticket processing process. It doesn't matter where your client writes - to email, WhatsApp, Instagram Direct or a comment on Facebook, all requests will be displayed in your portal in the form of tickets. All correspondence with clients is conducted directly from the Helpdeskeddy interface and is saved in the client card for history. Your operators no longer have to monitor 10 different systems and switch between tabs. Each ticket has a status. When the operator finishes processing a request, it sets the ticket to "completed" status and moves on to the next pending request. Automatically distribute new tickets between operators depending on their load or ticket parameters. Set up automatic responses to customer requests and processing notifications.Starting Price: $10 per user per month -
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RealTime Landscaping
Idea Spectrum
Create Professional Landscape Designs. Yards and Gardens. Decks and Fencing. Swimming pools and Spas. Free Trial. 100% Satisfaction Guaranteed. Get started quickly using our extensive user guides and online tutorials. No CAD or landscape design experience required. Your software purchase is a one-time license, not a monthly fee. Future upgrades are optional and usually available at a discount. Free email and toll-free telephone technical support are included with your purchase. Our 30-day money-back guarantee ensures the software will meet your needs. Products: - RealTime Landscaping Architect - RealTime Landscaping Pro - RealTime Landscaping Plus -
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TrackBiz
Track Sources Communications
Choose a virtual phone number (local or toll-free) by your favorite area and point this number to your existing call center or mobile number. Track your inbound and outbound calls. Choose your source phone number and make a call or send a message to a single destination or a bulk of destinations. Graphs and reports which will help you track your best sources. -
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Bizstim
Bizstim Software Solutions
Bizstim business management software is a cloud-based business software solution for small and medium sized businesses. If you are a company that requires scheduling, reminders, billing, accounting, sales management, human resources, records management, and much more, this software would be a great addition to your business. Many of our clients see a 4x to 8x return on their investment within the first month of using Bizstim. Using our CRM software will make you money! Give us a call or try our software for free and we'll show you how. Come to our website for more information or grab our toll-free number and let's have a chat.Starting Price: $7.99/month -
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Vorex
Kaseya
Easily Create, Manage and Resolve all IT Service Requests and Tickets. Easily create, manage and resolve all your IT service requests and tickets. Reduce the number of service tickets generated and resolve IT incidents faster. About one third the price of competing solutions. Resolve IT service tickets 40% faster with seamless VSA integration. Allow your technicians to work efficiently and seamlessly across tools and access the right information when and where they need it. Spend less time tracking tickets and more time making customers happy with a complete IT helpdesk ticketing solution. Effectively staff and manage IT projects and get real-time project status reports. Improve forecasting through comprehensive project management. The Vorex Service Desk dashboard provides real-time information on the progress and status of tickets. Easily generate custom reports; and gain insights to make the right business decisions quickly and confidently.Starting Price: $10.00/month/user -
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next4biz
Next4biz
Business-to-Business (B2B) and Business-to-Consumer (B2C) marketers aim to capture the attention of two different target profiles. While there are many similarities between these two types of marketing, driving prospects from each channel requires different communication approaches in every aspect. Omnichannel Customer Communication is one of the “must-have” features of new contact center technology. This new concept allows your company to interact with your clients via all channels. On top of the standard methods (telephone, email, web), your customers may contact you via the new media channels such as self-service, social media, or chat. Low Code means that you don’t have to code or have technical skills for process design. You can simply design your application interface and workflows from the design interfaces instead of undergoing complicated coding tasks.Starting Price: $75.00/month/user -
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AzureDesk
AzureDesk
Get all the "must-have" features of enterprise-class systems in AzureDesk designed for all businesses at a minimal cost to users. Provide an end to end solutions for customers' issues with AzureDesk’s robust Ticket Management System. AzureDesk supports an unlimited number of email addresses. Emails sent to any of these email accounts will get converted into tickets & will be displayed in ticket Management. Support Center helps in answering your Customers Questions in your absence ensuring Customer Service Support 24/7. Integrate AzureDesk with multiple apps including JIRA, Slack & more. Get insightful Reports on your customer's interactions as well as your Agents/Team performance. Mention your teammates in private notes using Twitter style handle & notify them to collaborate to solve the tickets. Azuredesk is allowing us to manage support tickets in an ISO270001 approved fashion.Starting Price: $12 per month -
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Awesome Support
Structured Markets Group
Make customer support a breeze from within your wordPress site. Every action ever taken on every ticket is logged. You’re in complete control! Trigger automatic emails on six key events such as new ticket, ticket replied etc. All text and graphics is completely within your control. Get even more email options and events with our premium add-ons. Assign tickets to the agent with the least number of open tickets. Use our smart-agent add-on for even more sophisticated ticket routing. Add custom fields to your ticket forms, choosing from 13 field types – the most of any helpdesk plugin! Use our premium custom-fields add-on for even more power. Integrate complex logic and powerful forms with the Gravity Forms bridge. What use is a ticket if clients can’t attach files? Multiple attachments to each ticket is supported right out of the box – even in the free version!Starting Price: $149 per year -
39
HESK
Klemen Stirn
Thousands use HESK help desk software daily to track, organize and resolve customer issues. 86% of users say the integrated knowledge base decreased the number of their support requests. Keep customers happy and your team on top of things with the right data at the right time. Get your help desk up and running in minutes with the hassle-free HESK cloud service. Help them resolve common issues quickly by addressing them in the knowledge base. When needed, they readily submit a question/issue—a support ticket is born. Prioritize tickets by urgency, organize them into categories and filter them in many convenient ways. Setup staff accounts, restrict their access and functionality, and see who is working on what. Each support ticket contains request details and lets you talk back and forth with the customer. -
40
ViewWork
CollectiveView
Collect service requests, track approvals, manage vendors, dispatch data, and capture performance. Increase uptime and decrease costs associated with equipment and personnel downtime. Regain lost time with a flexible interface and single dashboard for all work order information. Customization is included in your viewWORK subscription - allowing complete customization to suit your exact move requirements, workflow, and business process. We’ll help receive and fulfill incoming requests via company intranet, external websites, email or 24/7 toll-free calls as a part of the viewWORK Operations Resource Center. -
41
CallGecko
CallGecko
Features. Ring All Receive Calls in Multiple Telephone Numbers Simultaneously. What is Ring All telephone feature? Ring All is a feature that allows you to ring multiple telephone numbers simultaneously when you receive call! We simultaneously ring up to five telephone numbers - the first that picks up gets the call! How does it work? Find a telephone number that you want to use to receive phone calls by utilizing our search tool. You can search for toll free or local telephone numbers. Once you are happy with your number, tell us where we should send all incoming calls. Whenever a call comes in, we will forward it to the numbers you provided - it's that easy! Phone Don't miss business because you're busy or unavailable to answer Ring All will call multiple telephone numbers and someone in your team can receive the call and answer the inquiry. Not in service to receive calls? That's easy! Setup business hours feature with your Ring All and only have calls forwardStarting Price: $19 per user, per month -
42
STAR Service Manager
DCS Software
STAR Service Manager is a full-featured parts, service and repair management system serving automotive, RV, motorcycle, power sport, marine, aviation and transmission repair industries. STAR offers GST and PST tax calculation options for Canadian users. Training, installation and unlimited technical support is included. Every install is assigned an account manager who will assist with your support needs. When calling support's toll-free number your assigned account manager will answer on an average of 22 seconds. It is not necessary to e-mail, leave a message, or wait for a callback.Starting Price: $29 per month -
43
GoDaddy Conversations
GoDaddy
Get a second phone number just for business. 7-day free trial, then $9.99 per month. Separate business calls and texts from personal ones. Manage messages across multiple channels from one inbox. Use your existing smartphone — no extra equipment needed. Enjoy all the features of a business phone system. Make and receive business calls and texts. Quickly know when a call is for business. Set business hours for when your phone rings. Choose a new local or toll-free number. Display your business number while calling a client. Customize voicemail for your second business number. Streamline communications and save time. Easily view, organize, and reply quickly to messages and voicemails from multiple communication channels in one place. Stay on top of messages so you can prioritize sales leads and opportunities. Manage messages across key social platforms like Facebook and Instagram without having to sign into multiple apps.Starting Price: $9.99 per month -
44
08UK
08UK
08UK provides inbound number solutions that enhance customer engagement, streamline communications, and expand business reach. Our offerings include 0800 freephone numbers to encourage customer calls, cost-effective 03 numbers, virtual geographic numbers for local presence, and international toll-free numbers for global accessibility. Businesses can integrate Customer Satisfaction (CSAT) surveys for real-time feedback, improving service quality and agent performance. Additional benefits include enhanced credibility, marketing campaign tracking, advanced call management with IVR and call routing, and automatic disaster recovery for uninterrupted service. These solutions help businesses stay connected, competitive, and customer-focused.Starting Price: £12/number, POA for bulk -
45
EasyDesk
EasyDesk AS
EasyDesk is a modern ticketing and customer support solution designed to help teams respond to customer requests faster and more efficiently. It centralizes customer messages from email, chat, and social channels into a single dashboard for easy management. EasyDesk offers advanced ticket organization using filters, tags, and automation to streamline workflows and assignments. Built-in SLA tracking helps teams prioritize urgent issues and maintain service quality. Canned responses and knowledge base articles reduce repetitive work and speed up resolution times. The platform is quick to set up, easy to use, and supported by 24/7 customer assistance on all plans. Overall, EasyDesk enables businesses to scale their support operations while improving customer satisfaction.Starting Price: $29/month -
46
HarePoint HelpDesk for SharePoint
HarePoint
An outstanding helpdesk solution for your SharePoint environment that boosts the quality of your IT support service to the highest level and ensures efficiency and transparency as well. Take requests from a website form or through email and create tickets into a unified list. Notify HelpDesk operators about the new incoming requests or user replies immediately. Prevent SLA violations, track reaction time and escalate or send notifications about expiring requests. Prepare reports about the quality of support services and provide monitoring of quality indicators. Automatically escalate a request if it is not processed in time. Get resolution confirmation from the client. Zero the number of forgotten or neglected requests by using a set of automatic notifications and escalation features. Reduce the number of requests by automatically displaying articles related to the question from the integrated knowledge base before the request is submitted.Starting Price: $1,299 per server -
47
Deskero
Deskero
Through Deskero even the smallest team can quickly manage several different channels at the same time: from social networks to email. You can easily convert any request you get by email into a ticket, by importing subject, text and attachments. And you can automate the process in a snap, by using Deskero’s smart filtering options that automatically transform each imported email into a ticket with specific properties, and they assign it to the right agent through automated assignment rules. Deskero will help you keep your customer care efficient so that your agents stay productive and your clients become even happier! Collect feedback and requests directly from your own web page, WordPress or Magento site: you can quickly configure our widget and integrate it into your existing website, to provide an absolutely seamless customer care experience.Starting Price: $9 per user per month -
48
atSpoke
atSpoke
atSpoke is your ticket to a better, faster service desk. Turn messy Slack IT support channels into a convenient service desk. Auto-resolve 40% of all tickets immediately with AI. Automatically triage, classify and assign service tickets with AI. Trigger actions across tools within tickets with integrations. atSpoke is a modern workplace service desk that eliminates traditional IT ticketing complexity for better, faster internal support. Powerful ticketing designed for usability, built for speed, used by every team. Machine learning that automates both knowledge and service requests. Conversational ticketing built to work with Slack, Teams, email, web and SMS. Integrations across your tech stack to get more done from within tickets. Purpose built to work with Slack for the best chat experience. No onboarding needed—every employee can use atSpoke in seconds. Increased efficiency with AI that automates repetitive agent tasks.Starting Price: $4 per user per month -
49
DanceONE
ONE Software
DanceONE gives you everything you need to automate your dance business at a reasonable price of only $249.00 ($349.00 for the network version) plus $5.00 shipping and handling. DanceONE comes complete. There are no extra modules or hidden costs. The purchase price includes toll-free telephone and email support. You can call or email us for help at no charge for as long as you are using the program. We are constantly improving DanceONE. Most of the improvements are the result of our customers' suggestions. We release an upgraded version of the program every 12 to 16 months. When an upgrade comes out, we will send you a packet of information describing the new features. You decide if the new features make the upgrade attractive for your business. Currently, the upgrade fee is $69.00 (plus $5.00 shipping). If you choose not to upgrade, you are still entitled to free technical support on any version of the program.Starting Price: $249.00 -
50
KidsONE
ONE Software
KidsONE is a high-quality, affordable computer program for your child care or preschool facility. It can handle the needs of in-home daycare providers as well as large free-standing child care centers. KidsONE gives you everything you need to automate your child care business at a reasonable price of only $299.00 ($399.00 for the network version). This price includes shipping and handling. KidsONE comes complete. There are no extra modules or hidden costs. The purchase price includes toll-free telephone and email support. You can call or email us for help at no charge for as long as you are using the program. We are constantly improving KidsONE. Most of the improvements are the result of our customers' suggestions. We release an upgraded version of the program every 12 to 16 months. When an upgrade comes out, we will send you a packet of information describing the new features. You decide if the new features make the upgrade attractive for your business.Starting Price: $299 one-time payment
