DataKnowl

DataKnowl

Complexity Intelligence
+
+

Related Products

  • Signalmash
    16 Ratings
    Visit Website
  • CallTrackingMetrics
    939 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • Fax.Cloud
    1 Rating
    Visit Website
  • 800.com
    2,436 Ratings
    Visit Website
  • EcholoN
    50 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • Freshservice
    2,173 Ratings
    Visit Website

About

DataKnowl is the customer service and engagement platform designed to build direct, unbreakable relationships with customers. Over 50 features, including Interactive Voice Response (IVR), Call Forwarding, Text Messaging, Extensions, SIP compatible, Multiple users, etc. The toll-free number is a fundamental tool for giving your company a professional and solid image. DataKnowl is a leader in the supply of toll-free numbers in more than 50 countries worldwide. Choose the perfect number for your business. The telephone is one of the most used and effective channels for interacting with its customers. Make the most of the telephone channel by managing conversations in the best possible way and offering intelligent AI-based services. Manage your customers' requests via email, one of the most used and significant channels to manage. Keep track of requests using tickets, automatically convert emails into tickets.

About

We’ve made it easy to set up full-featured toll free numbers and local virtual phone numbers in the cloud that professionally answer and route your every call so that you can stay focused on growing your business. No contract, no hidden fees. Get set up in minutes with your new number, backed by our friendly in-house Customer Care. Your virtual phone number can receive faxes, which are stored online, can be sent to you by email as a PDF, or can be forwarded on to a physical fax machine. You can also send faxes out by uploading the document(s) you want to fax and entering the phone number(s) you want to fax to. Virtual phone system with attendant, forwarding & voicemail. Month-to-month service with no long-term contract to sign. Over 200,000 small businesses happily served since 1996. Get a toll-free number or local number free for 30 days.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer service and engagement solution for companies

Audience

Virtual phone service for companies looking for numbers and local numbers with virtual attendant, call forwarding and voicemail

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$8 per month
Free Version Supported
Free Trial Not Supported

Pricing

$9.95 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great support, super low pricing, and ton of features for free. I'm able to have a virtual fax number, 400 minutes of calling per month, and a 800 number all for $9.99/month. It's awesome.

Cons

  • However, the mobile app is very glitchy. It's hard to send messages, and I find myself often switching WiFi and Cellular on and off in an attempt to send messages. Also, not HIPAA Compliant which sucks for our business.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Complexity Intelligence
United States
www.dataknowl.com

Company Information

FreedomVoice
Founded: 1996
United States
www.freedomvoice.com

Alternatives

Alternatives

Categories

Help Desk Supported

Categories

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Not Supported

Integrations

PhoneNumberGuy Not Supported

Integrations

PhoneNumberGuy Supported
Claim DataKnowl and update features and information
Claim DataKnowl and update features and information
Claim FreedomVoice and update features and information
Claim FreedomVoice and update features and information