Audience
Customer service and engagement solution for companies
About DataKnowl
DataKnowl is the customer service and engagement platform designed to build direct, unbreakable relationships with customers. Over 50 features, including Interactive Voice Response (IVR), Call Forwarding, Text Messaging, Extensions, SIP compatible, Multiple users, etc. The toll-free number is a fundamental tool for giving your company a professional and solid image. DataKnowl is a leader in the supply of toll-free numbers in more than 50 countries worldwide. Choose the perfect number for your business. The telephone is one of the most used and effective channels for interacting with its customers. Make the most of the telephone channel by managing conversations in the best possible way and offering intelligent AI-based services. Manage your customers' requests via email, one of the most used and significant channels to manage. Keep track of requests using tickets, automatically convert emails into tickets.
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Pricing
Starting Price:
$8 per month
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Complexity Intelligence
United States
www.dataknowl.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
DataKnowl Frequently Asked Questions
DataKnowl Product Features
Help Desk
Email Integration
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
IT Asset Management
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
