DataKnowl vs. eTollFree Comparison


DataKnowl Complexity Intelligence	eTollFree	+	+
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About DataKnowl is the customer service and engagement platform designed to build direct, unbreakable relationships with customers. Over 50 features, including Interactive Voice Response (IVR), Call Forwarding, Text Messaging, Extensions, SIP compatible, Multiple users, etc. The toll-free number is a fundamental tool for giving your company a professional and solid image. DataKnowl is a leader in the supply of toll-free numbers in more than 50 countries worldwide. Choose the perfect number for your business. The telephone is one of the most used and effective channels for interacting with its customers. Make the most of the telephone channel by managing conversations in the best possible way and offering intelligent AI-based services. Manage your customers' requests via email, one of the most used and significant channels to manage. Keep track of requests using tickets, automatically convert emails into tickets.	About Increase agent productivity with eTollFree Predictive Dialer. Offering contact centers a completely customizable business phone system plus webphone, eTollFree helps small businesses fulfill customer service requirements. The solution works as both outbound and inbound call center software and offers a wide range of features, such as autodial campaigns, callbacks, manual dial mode, answering machine detection, real-time report display, and more. You can own your very own 833 toll-free number for the same low monthly rate of $0.99 per month for life, and still have all the great features we provide for all of our other toll-free numbers. Since this is a brand new toll-free code, the possibilities for number combinations are endless. Any combination of digits you can think of, we can search for and reserve for you, if it is available. You’ll then be able to use these cheap toll-free numbers with your predictive dialer system.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Customer service and engagement solution for companies	Audience Small businesses up to full-scale corporate entities that need toll free numbers, VoIP extensions, or predictive dialer services
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $8 per month Free Version Supported Free Trial Not Supported	Pricing $99.00/month Unlimited agents and extensions for just $99/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 2.0 / 5 features 2.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros A 1-800 number for 99c is a good deal. Great way to lure in customers, and the inbound call forwarding (mostly) worked well. Good for small business. Cons The interface was subpar, and the fax feature broke and was never fixed. Customer service can take several days to respond.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Complexity Intelligence United States www.dataknowl.com	Company Information eTollFree Founded: 2010 United States www.etollfree.net
Alternatives RingBoost	Alternatives AT&T Toll Free Service AT&T
TextBox	RingBoost
Telnum	Call Cowboy Progressive Dialer Call Cowboy
AT&T Toll Free Service AT&T	Callture
eTollFree View All	FreedomVoice View All
Categories Help Desk Supported	Categories Business VoIP Supported Call Center Supported Predictive Dialer Supported Toll Free 800 Number Supported Vanity Phone Number Supported
Show More Features Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Not Supported Document Storage Not Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Not Supported IT Asset Management Not Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Not Supported Multiple Brands / Products Not Supported Network Monitoring Not Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Not Supported	Show More Features Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Not Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Supported Predictive Dialer Features Call Monitoring Supported Call Recording Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Supported FCC Compliance Supported FTC Compliance Supported Lead Capture Supported Lead Management Supported
Integrations No info available.	Integrations No info available.
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