Audience
Businesses looking for a customer service platform
About Textology
Supports text-enablement of existing landlines including toll-free and non-toll-free numbers. Supports auto replies such as “we are currently closed and will get back to you” and quick replies based on standard, pre-written customer responses. Allows you to assign a conversation to an agent group or another individual. Supports both one-on-one conversations and one-to-many messages sent to a distribution list of customers. Supports message forwarding to your email inbox and mobile messaging app — from where you can also reply.
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» Manage one main phone number or multiple direct lines.
» Send one-to-one or bulk texts to a group of contacts.
» Compatible with toll-free or local numbers.
» Personalized responses based on visitor replies.
» Better than forms for capturing leads.
» Escalate requests to your human staff.
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Pricing
Starting Price:
$78 per month
Integrations
No integrations listed.
Company Information
Textology
Founded: 2015
United States
www.textology.co
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
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