Alternatives to Coztel
Compare Coztel alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Coztel in 2026. Compare features, ratings, user reviews, pricing, and more from Coztel competitors and alternatives in order to make an informed decision for your business.
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OnSIP
Junction Networks
OnSIP delivers powerfully simple business communications services to more than 100,000 customer accounts. We’re proud to provide the benefits of an on-demand phone system without the high cost, burden, and inflexibility of traditional phone systems. With unprecedented pricing flexibility and no contracts, you can customize your communications by adding users and features and enjoy enterprise-level communications without commitment. Set up is easy and backed by free onboarding and award-winning, U.S-based support. Unlimited plans include a variety of features – voicemail to email, ring groups, call parking, music on hold, video conferencing, call recording, dial-by-name directories and free SIP phones for 5+ users. OnSIP’s platform is built on patented, geographically distributed technology to provide 100% redundancy and massive scalability. Enjoy the confidence that your phone system is always up and always on to keep your teams connected. Sign up for a free trial today!Starting Price: $18.95 per month -
2
XCastLabs
XCastLabs
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation. Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!Starting Price: $4.95/month -
3
VoIPco Telecom
VoIPco Telecom
VoIPco offers a wide range of services and a robust choice of features to enhance your business telecom experience. VoIPco enables most businesses to upgrade their business telephone system and realize a Return On Investment within 6-12 months. Access your telecom services across your IT network, including computers, desktop phones and mobile phones. Unified Communications (UC) is the seamless integration of voice, video, chat, contact center/IVR applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.Starting Price: $12.99 per month -
4
IQ Telecom
IQ Telecom
IQ Telecom provides perfect software and Solutions for every business and as per the requirements of the companies. The software Solutions and services that IQ Telecom provides like VoIP, IVR, Dialer, SIP Termination, and IP PBX Phone Systems are highly scalable, hosted (virtual), and on-premise and enable our customers to save lots of cost and time and give them a competitive edge in the industry. -
5
Huawei Cognitive Engagement Center
Huawei Cloud
Cognitive Engagement Center (CEC) is a cloud service that provides you with an omni-channel (voice, text, and video) one-stop customer service platform for your customers. Going beyond what traditional call centers can provide, CEC features cutting-edge technologies, such as voice and semantic recognition, natural language processing, 5G video, and IoT. With CEC, you get to take advantage of Huawei's many years of experience serving industries including telecom, government, banking, insurance, Internet, healthcare, education, and transportation, and build a full-process intelligent customer service system for optimizing customer service qualities and efficiency. The carrier-class platform ensures service reliability. Large capacity and massive concurrency are not a problem. CEC is ready to go out of the box. There is no need to provision and deploy various applications.Starting Price: $80 per agent per month -
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Voxtelesys
Voxtelesys
Voxtelesys is a "Preferred Carrier" for multiple PBX and Dialer vendors. We support what we sell with an in-house staff of software and hardware engineers. We are custom coding new applications every day to advance connectivity to Voxtelesys services. Once you experience how Voxtelesys supports customers, you will know that your decision to partner with Voxtelesys is a great decision! We answer the phone and we take care of business. Voxtelesys provides scalable IP Communications services for contact centers and businesses of every size. Our High Capacity SIP Trunking with next generation routing supports contact centers from 4 lines to 4,000 lines and more. Our carrier-grade SIP termination services are fully redundant with 99.999% (five-nine) reliability, and offer an unparalleled level of integration power with your network infrastructure and dialer platforms. Based on the G711-ULAW/ALAW and G729 codecs, our SIP service delivers the best call quality available today.Starting Price: $19.95 per month -
7
Insider Telecom
Insider Telecom
Get a business phone system without breaking the bank! We help small businesses in the United States get access to big business tools, while keeping prices within reach. In fact, with Insider Telecom, we provide the equipment as long as you need it. Enjoy features like caller ID, call forwarding, conference calling, intercom, auto attendant, and many more! No big upfront purchase for a complete business phone service. That's the Insider Telecom difference. Our support team knows that you probably don't speak "telephone." So they're trained to listen for and understand the root of your specific need - from training and configuration, all the way to fitting you with a different phone system. We want to be sure you're working with the right platform.Starting Price: $17.95 per user per month -
8
DecisionTelecom
DecisionTelecom
DecisionTelecom is a global provider of Application-to-Person (A2P) messaging and voice communication services, offering an omnichannel platform for business messaging worldwide. As a licensed telecommunications operator, they provide direct channels for seamless integration with mobile network operators, ensuring high-quality message delivery across more than 190 countries. Their services include SMS, Viber, WhatsApp Business messaging, RCS, and high-quality voice calls, all accessible through user-friendly APIs and SDKs for easy integration into existing systems. Decision Telecom's mission is to enhance and simplify communication between companies and their clients, providing 24/7 professional support and personalized account management to ensure reliable and efficient service. -
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NobelBiz
NobelBiz
About NobelBiz: With over two decades in the CCaaS sector, NobelBiz is renowned for enhancing productivity in worldwide contact centers. Our specialty lies in merging a custom-designed telecom carrier, ideal for call center traffic, with modern omnichannel cloud contact center software, supported by outstanding customer service. About NobelBiz OMNI+: NobelBiz OMNI+ emerges as the ultimate CCaaS solution, offering a blend of features, functionalities, and integrations for comprehensive contact center management. This all-encompassing software features extensive channel integrations and CRM compatibility, crafted for seamless remote work. It stands as a user-friendly, inclusive solution for diverse omnichannel contact center requirements. About NobelBiz Voice Carrier Network: As a leading VoIP provider, NobelBiz Voice Carrier Network is distinctively designed for global contact centers. It provides unmatched voice quality and consistent service across its international network. -
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T-Max Phone Systems
T-Max
The Hosted Business Phone System PBX will make any company sound and function like a Fortune 500 company. Your company can have all your calls answered by an auto-attendant allowing for callers to choose departments, extensions, dial by name or many other options. If you are working on the go you can have them automatically transferred to your cell phone. T-Max is fully geo-redundant. In other words, our servers are being hosted in a top-notch data centers throughout the United States. We use multiple carriers ensuring maximum connectivity to the PSTN. T-Max uses high-quality desk phones from Polycom & Yealink, with many different models to pick from to fit your unique environment best. We offer reception consoles, agent phones, wireless phones, and conference room phones. Our Hosted Business Phone System is the best choice for the price on the market today. 1-888-245-3483 Departments Extensions Digital Receptionist Voice Prompts Voice Mail Fax Service and Much MoreStarting Price: $19.99 Mo/Ext -
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United World Telecom
United World Telecom
United World Telecom (UWT) was founded in 1996 as a telecommunications service provider. Our specialty is helping companies expand their international footprint. UWT currently serves thousands of businesses around the world, with a global reputation for outstanding quality and customer service. We are proud to offer 24/7 support and dedicated one-on-one corporate account management. Our business VoIP system can also be managed online through an intuitive control panel that lets users configure advanced service features in real-time. United World Telecom is the #1 most trusted provider of international toll free numbers and virtual phone numbers for business. Our top priority is to provide reliable international call forwarding numbers and outstanding customer support. Get started online with phone numbers available from more than 160 countries for fast activation. -
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NUACOM
NUACOM
NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers. Deliver exceptional customer service and handle successful sales calls through the power of our VoIP solution for SMEs or our versatile call center software. Collect information from inbound calls and set up automation workflows to streamline the support process. Track every call query, review call logs, and view which agents are interacting with which customers. Look up all information about your callers with a click.Starting Price: €9.99 per month -
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Telecoms Expense Management & Reporting
Costmedia
The Costmediia Telecoms Expense Management Solution consists of a web enabled bureau-based service that enables clients to more effectively manage telecommunications assets and billing. The solution delivers a central inventory management system for a wide range of services and equipment. It is multi-carrier and multi-product capable. E.g.: Mobile Phones, Fixed Line, Data Services, Laptops, PDA’s etc. CMS includes a sophisticated database of corporate reporting structures, user lists and managers that enables detailed reporting. The monthly management reports provide a tool for identifying trends in spending, exception reporting and import into your general ledger system. CMS performs allocation of billing charges to cost centres and integrates to customer Accounting systems. Each month the system will generate and send, via email, reports targeted at business unit managers, cost centre managers and end-users of phone services. -
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Cebod Telecom
Cebod Telecom
Cebod Telecom is one of the market leaders for affordable business VoIP plans. If you want a quality VoIP system on a budget, Cebod Telecom is the provider for you. They offer a state-of-the-art Pay-Per-Line business telephone model. Revolutionary as businesses will pay per line as opposed to pay-per-user VoIP systems, this service offers businesses access to Cebod Telecom’s already well-regarded quality telephone systems. In addition, the company also offers all-inclusive 50 plus premium IP PBX and dial tone features including music on hold, call forwarding, voicemail, e-Fax, and SMS through their VoIP services. Cebod Telecom offers both metered and unmetered phone plans suited for every type and size of business. High call quality, unlimited user extensions, and unlimited calling within USA and Canada are some of the benefits offered for each phone plan. They also offer free android and IOS phone Apps to manage the phone system and to communicate. -
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Spoof Caller ID
Spoof Caller ID
Spoof Caller ID is a telecommunications service that allows users to place voice calls while customizing the caller ID that appears on the recipient’s phone. The platform is primarily designed for businesses, call centers, QA testing teams, VoIP professionals, and telecom engineers who need to verify routing, display behavior, and network reliability across different carriers and regions. The application operates through SIP-based voice routing and supports multiple call routes, giving users the flexibility to choose the most suitable call path depending on quality, region, or carrier requirements. It also includes balance management, usage tracking, and optional test call functionality, making it useful for both small-scale users and larger operations. -
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BillView
Fastlane Software
Fastlane Software is pleased to present the 'BillView' solution to Telecoms management. The BillView solution is a combination of specialist bill integration software and industry expertise focused on providing the highest standards in bill reporting and analytic consultancy. Billview is a comprehensive online telecommunication asset management and bill reporting service that enables organizations to manage all aspects of their telecoms inventory, usage and expenditure. We offer a range of analytic reports and services to assist in evaluating, understanding and benchmarking your organization's telecommunications costs and inventory. Telecommunication billing is complicated. Collate the information needed to ensure you're being charged for only what you should, at the rates you're expecting. With extensive experience and a dedication to telecommunication billing solutions, you will find no better partner to work with. -
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VoApps DirectDrop Voicemail
VoApps DirectDrop Voicemail
Through DirectDrop Voicemail you can respectfully deliver customizable voicemail messages empowering customers to respond on their own time. Instead of dialing around wasting time listening to phones ring, get the word out to your entire audience at scale and then spend your time with the ones that call in ready to talk. DirectDrop Voicemail leaves a voice message without the intrusion of a call. This allows a consumer to respond at their convenience. Your agents stay focused on answering incoming calls from consumers ready to speak. Unlike a traditional call, carrier switch transfers to voicemail server instead of tower. Reaching people is more challenging than ever, especially when it comes to asking for money. Increase loan conversions by contacting your customer base quickly and putting the power back into their hands. -
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Infinity Telecom
Infinity Telecom
Infinity Telecom is a licensed telecom operator in Czech Republic. We are engaged in traffic exchange with partners all over the world (premium and wholesale termination). Infinity Telecom, a Prague-based telecom operators group. We offer solutions in the areas of data storage and transmission, IP and classical telephony, Internet access, content delivery, colocation and other telecommunication services in several countries of the world. We offer solutions in the areas of global voice services (SIP trunking, DID numbers). IP transit, hosting services (server rental, colocation, hardware hosting, content delivery, data storage and similar services), local services in Czechia and Slovakia (Internet, office telecom solution). Our PoPs are in Prague, Bratislava, Amsterdam, Mumbai, Barranquilla.Starting Price: $30 per month -
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Focus Contact Center
Focus Telecom
Focus Telecom offers a cloud-based platform that helps organize communication channels with clients and business owners in any business industry. Focus Telecom's platform is accessible from a web browser and it does not require any other special equipment. Focus Telecom also provides a full range of functions for any inbound and/or outbound call center, as it offers complex IVRs, call recordings, Custom Relation Management (CRM) integration, remote agent management, multichannel, among many others.Starting Price: $15.00/month/user -
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BillCall
Panamax
BillCall is a robust telecom billing solution for prepaid & postpaid roaming, voice & SMS interconnect services, rate & policy management, deal & dispute management and order management among other features. It provides a complete suite of reconciliation and settlement features for mediation, origination, termination, roaming and transit traffic. The solution has the capability to leverage existing infrastructure to deliver new and enhanced services and can easily be integrated with a wide range of third party software and solutions such as telecommunication switches, accounting software and CRM. -
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SoftTop
SoftTop
We are the trusted partner for your communication need and unwavering support, ensuring seamless connectivity and exceptional customer experiences. Elevate your telecom business with our trusted expertise by your side. We make things easy for telecom companies. Our services simplifies your work, making your customers happier and more likely to stick around. Experience our services with a complimentary 30-day free trial. Don’t miss this opportunity to explore our services before making a commitment. -
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Drop Cowboy
Drop Cowboy
Deliver your messages to any phone using the power of artificial intelligence. Drop Cowboy’s Smart Delivery™ achieves some of the industry’s highest delivery rates, best compatibility with carriers worldwide, and virtually unlimited capacity to handle campaigns of any size. Enjoy trusted sender status and increased delivery speed with select carriers when you register your brand and configure your own private pool of phone numbers using our Trusted Delivery™ services. Automate ringless voicemail , SMS, and email campaigns by setting up specific schedules, unique content, and multiple touchpoints for each campaign spanning across days. -
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CIK Telecom
CIK Telecom
CIK Telecom has developed a proprietary VoIP solution that caters to all your business needs. We are providing reliable and functional phone service with lower cost than the traditional PSTN service. As one of the leading ISPs in Canada and with 15 years of experience in providing quality Internet and VoIP Services, CIK Telecom provides A One Stop Customized Solution for all your business needs. Forget about complicated cabling, network planning and organization. Simply connect your IP Phone to the Internet (Wired or Wi-Fi) and use the same number wherever you are. No Equipment Purchase, No Installation, No Maintenance fee. Unlimited Canada-wide calling, free internal calling, and low international calling rates allows you to grow your business at a fraction of the cost. Monitor your entire phone system using our online portal to improve operational performance and efficiency.Starting Price: $14.99 per user per month -
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IVRSPLUS
IVRSPLUS
IVRS plus is one of the leading cloud telephony solutions providers empowering B2B & B2C firms with powerful IVR tools to improve operational efficiency, service quality and to gain long-term customer satisfaction. We are communications partners to many industries. Our experts blend self-service with AI-based IVR solutions to provide NextGen communication solutions for all industry verticals irrespective of the type or size of the organization. We serve clients in banking, real estate, healthcare, education, telecom, travel, financial services, insurance, manufacturing, retail, transportation, logistics and more. We have extensive experience in handling global-wide inbound and outbound interactive communication with our reliable IVR system. -
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Comarch SQM
Comarch
Comarch Service Quality Management (SQM) transforms traditional network-centric telecom monitoring into customer-centric telecom service quality management. Telecom service quality management demands insight into customers' perceptions of service quality. With this in place, you can prioritize network performance management based on forecasts of the influence of events on customer experience, and thus deliver high-level customer service assurance. Comarch SQM enables you to become proactive in managing telecom service quality by preventing customers from experiencing service problems, thanks to trend analysis and predictive maintenance capabilities. The digital era has raised customer expectations about the range and quality of services delivered by any company. Traditional network and customer service assurance management is no longer enough to keep your customers satisfied. Today, you need to manage service quality proactively. -
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astTECS
*astTECS
*astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. *astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards. -
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Diabolocom
Diabolocom
For 20+ years, Diabolocom has redefined customer engagement. Our cloud-based Contact Center as a Service (CCaaS), powered by our proprietary generative AI, provides the smart automation, reachability, and insights today’s customer service and sales teams need. From real-time transcription and satisfaction analysis to next-best-action recommendations, our AI Assistant seamlessly supports each customer interaction for faster resolutions. Diabolocom combines native AI for CX with telecom services to deliver a unique, hyper-customized telephony experience. By automating routine tasks, your teams focus on what truly matters—driving customer loyalty and growth. We integrate smoothly with CRMs like Salesforce, Oracle, and Microsoft, giving teams full visibility to fuel business growth. Industry leaders like Mitsubishi Electric, Nikon, and Brinks trust Diabolocom for customer experiences that stand out. -
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Thirdlane
Thirdlane
Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability. -
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nexogy
nexogy
From phone systems & texting to internet access & video conferencing, nexogy® centralizes the way your business works. Manage messages over different channels and reply immediately. With automated responses, shared documents, and more, you can get it ALL done. Communicate from your smartphone with all the features of your phone system. With a clear commissions structure, you'll provide clients with a simple and effective tool they'll love, which will encourage them to stay longer. Best High-speed bandwidth prices nationwide that allow businesses to perform large data transfers and stream voice/video applications. Improving quality on company-wide communications requires your supervisors to be able to record, monitor and coach agents, or even intercept active calls to speak with both the agent and caller (barge-in). -
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VoIPInvite
VoIPInvite
Premium Wholesale Voice & SMS Service Provider. SIP Trunk, Business SMS, DID Local Numbers & 800 Toll Free Numbers for the evolving Digital Frontier. Direct interconnects with Tier 1 Canadian, US and Global Voice Carriers for Crystal Clear Voice Quality. Business SMS and A2P Messaging to any destination in the world via High Quality Global Telecom Carriers. Risk Free Trial and No Obligation Consultation. Two decades of helping over 300 businesses and re-sellers, we have a proven track record of accomplishment and are a reputable “carrier’s carrier”. Your business depends on your communications trunk, we’re confident that we are the only professional business centered service provider than can provide you with crystal clear TDM quality voice transport to and from the PSTN. We are business savvy and have mature peering agreements with volume discounts which translate directly into significant cost savings for our clients from day one. -
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Livecom
Livecom
Unique and flexible Value Added Service solutions which enable our customers the control to create, manage, and scale the innovative services they want and need to deliver. Our omnichannel contact solution enables enterprises to improve their customer experience by tracking customer interactions and facilitating more effective communications. Customer intimacy You come first, we offer solutions and guide you every step. Rapid implementation methodology Our consultants help and guide you in a fast and efficient way. Carrier-grade, mid-market pricing Highly customizable and robust solutions at mid-market rates. On-premise, private cloud, public cloud, or hybrid deployments With Livecom you can choose where you want to deploy. GDPR compliant We also have our own cloud hosting in the Netherlands. Fully web-based, including a graphical flow builder for easy & fast creation of dialogues. Telecom solution which increases calls completion, revenue, and customer satisfaction. -
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Carusto
Carusto
Carusto offers professional software solutions for telecommunication tasks. Our software solutions allow you to automate business processes quickly and efficiently, to improve service quality and reduce costs. A single platform for office work, which brings together all kinds of telecommunications (telephone, fax, mobile, instant messaging, video conferencing, etc.), databases, CRM systems. It is a system which allows to create a comfortable working environment in the office and to provide quality service to customers, minimizing the human factor. All the necessary telephone services and existing CRM system for efficient processing of your calls. A unique constructor of call-scenarios and integration with databases and other services allows you to automate your working processes. Convenient intuitive interface and advanced call analysis for more effective work. -
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Wavelo
Wavelo
Wavelo, a division of Tucows (NASDAQ: TCX, TSX: TC), is bringing internet thinking to telecom’s toughest challenges. Built for telcos by a team with deep industry expertise and internet-native instincts, Wavelo offers a cloud-native suite of massively scalable OSS/BSS applications. Our real-time, event-driven architecture powers everything from AI mediation to minimal-impact migrations, bridging legacy systems while accelerating innovation. Designed to simplify and modernize operations, Wavelo helps communication service providers worldwide deliver superior customer experiences through streamlined service innovation, enablement and monetization. -
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TransUnion TruContact
TransUnion
Enhance customer outreach to engage and connect with customers effectively, streamline telecom order processing, and restore trust in the phone channel. Improve compliance with regulations, reduce SPAM mis-tagging, and increase answer rates. Assure customers by displaying verified business information on calls and online searches. Accelerate connectivity by leveraging our extensive experience and expertise in serving carriers across the globe. Improve the efficiency and effectiveness of outbound enterprise communications, coordinated around how and when customers will most likely respond. Manage consistency of enterprise brand identity and business information displayed to consumers. Manage authoritative telecom phone and subscriber information for a more trusted and secure experience. Orchestrate network orders to deploy more efficiently, and expand and deliver communications and connectivity services. -
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ESKA Digital Billing
ESKADENIA Software
ESKA® Digital Billing enables real-time billing in telecommunication networks. It has a flexible and powerful convergent rating engine that gives network operators a competitive advantage to be market leaders in the telecommunications industry. It provides an advanced system for the convergent billing of different services such as wireline, wireless and data networks. This powerful system provides many rich and valuable features such as supporting convergent billing of different telecom services, supporting multi-billing cycles with different frequencies and grace periods, supporting different charging methods such as advance, arrear and one-time charging. ESKA® Digital Billing enables telecom operators to manage their administrative and billing tasks effectively through the integration with other systems such as Customer Care. -
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Nixxis Contact Suite
Nixxis
Voice, Chat, Email, SMS, Whatsapp, Facebook, Instagram, Twitter, LinkedIn, Appstores, Forms, Blogs, etc... all managed by your Representatives or our Bots, taking care of your customers, identifying their intents and giving you the best insights to delight them. Artificial intelligence is embedded in order to automate what can be automated and give your Customers and Agents a seamless experience. Machines are there to help so don't hesitate to use them and multiply your productivity by 300%. Our reputation for a Telecom-grade platform has now crossed so many borders that the largest Telecom operators, Energy companies and Banking & Finance players trust us to take care of their most important asset: customers.Starting Price: $20.00 per user per month -
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AbacusCloud
AbacusGroup
AbacusCloud is a carrier-class platform for VoIP, UC, call centers, voice recording, and SIP trunking for medium to large enterprises. AbacusCloud enables scalability, reliability, and geographic redundancy that grows with your business to the most demanding requirements. AbacusCloud partners with best-of-class service providers, data centers, Tier 1 carriers, session border controllers, and the highest-quality SIP endpoints. AbacusCloud supports a wide portfolio of desk phones, softphones, and mobile devices that deliver advanced voice, video, and wireless features anytime, anywhere, on any device. AbacusCloud makes VoIP migrations ultra simple while connecting multiple offices and mobile workers, seamlessly, globally, cost-effectively, and incrementally. AbacusGroup provides a rich set of omnichannel services and a common user experience across devices making it ideal for today’s cloud-first, mobile-first employees, wherever they work. -
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Blue Telecoms
Blue Telecoms
Cutting edge telecoms software alongside a robust and powerful communications network to empower your business to do more. Our hosted solution will supercharge your outbound and inbound dialing and organize your call operation while reducing costs. Enterprise-grade SIP Trunking at wholesale rates with unlimited capacity, high-quality, high-volume outbound VoIP services. Reduce your office telephony costs and increase the functionality with unique call routing, call recording and reports. Our purpose-built network handles extremely high call volumes whilst providing exceptional call quality and utmost reliability. Need to contact more clients? With Blue Telecoms, you can take advantage of our industry-leading answer machine detection, outbound number rotation and lead recycling rules. With Blue Telecoms, we use nothing but tier 1 VOIP carriers and infrastructure. Not only this, but we use multiple carriers, ensuring that your important projects don’t go down. -
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Navita Connect TEM
Navita
Telecommunications Expense Management or Telecom Expense Management (TEM) is not something new: most companies do it. However, many companies audit telephone bills and consider it TEM. It is broader than that and Navita Connect has a complete module of features to professionally manage your telecommunications resources, bringing the greatest possible return to your organization. The management of telephony or telecom contracts implies the registration of all relevant information of the contract such as: validity with start and end date, negotiated rates, services included, limited or unlimited service packages, etc. He is the one who warns you when the contract is getting close to expiry so that a trade can start before expiration. Invoice payment management is important for large companies, as the high volume of invoices complicates management and late payments can generate costs with fines and interest, in addition to service interruption. -
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Amtel TEM Solution
AMTEL
Reduce mobile and telecom expenses and increase efficiency of mobile and telecom services in the enterprise. Amtel’s solution for mobile and telecom expense management helps organizations eliminate up to 40% of their costs. Get cost reductions in service plans, and streamline mobile and fixed telecommunications operations. Track all mobile and telecom assets across the enterprise with a central repository. An accurate inventory is essential for billing management, monitoring contract expiration, and elimination of unused mobile connections. Enterprise can provide access to site admins to manage their communication services. Location administrators get the insight they need to optimize their department’s cellphone spend. Executive management can view the trends of telecom spend throughout the organization empowering them to control costs. -
41
PhoneIQ
PhoneIQ
PhoneIQ is built from the ground up for companies on Salesforce, delivering the best telephony integration for Salesforce Lightning. A truly unified communications solution that blends HD voice, video and messaging. The only Salesforce CTI that delivers fully integrated voice, SMS, video and messaging across desktop and mobile. Leverage automatic call logging, disposition codes, tags, click to dial, screen pop, auto-dialing, and much more! Dramatically increase agent productivity by creating custom PhoneIQ workflows that streamline Sales and Service processes within Salesforce, like call logging, case & task creation and more. Manage your entire phone system and contact center platform from within Salesforce. With PhoneIQ, everything from system management to call handling and advanced analytics can be instantly accessed through your CRM.Starting Price: $25 per user per month -
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CallTower
CallTower
Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers. -
43
Monster VoIP
Monster VoIP
Monster VoIP was established to distribute superior voice quality and maximized uptime to customers from here in L.A. to New York to Washington, D.C. to Houston to Dallas to Chicago and beyond, while delivering unparalleled service and customer satisfaction. We started by setting up data centers in Las Vegas, New York, Dallas, and Minnesota to ensure geo-redundancy, with all endpoints multi-registered at all four facilities. (This is just a fancy way of saying that multiple locations means you can expect amazing voice quality and unparalleled business phone uptime.) We then made sure to offer a complete suite of communication tools in one platform. This means you and your team only have to learn our easy-to-use user interface for all of your communication efforts. To make good on our customer satisfaction promise, we then decided to provide personalized setup and ongoing 24/7/365 support to every business VoIP customer that walks through our (virtual) doors.Starting Price: $27 /month -
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ICOMM TMA
ICOMM
ICOMM is a services-first telecom management and consulting company, offering IT Telecom Expense Management, support services for fixed telephony, UCaaS and mobility services, contract/RFP management and network transformation consulting, and Bill Payment Services. ICOMM serves clients across over 4,000 locations in North America, Europe, Asia Pacific, and beyond. ICOMM has been providing these services to clients since the early 1990s, and has a long track-record of client retention. ICOMM strives to be the most effective and capable telecommunications management service provider for our clients and prospects, continuing to exceed their expectations at every opportunity, by providing them great technology and the very best analysts. -
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VoIP Much
VoIP Much Phone Company
We are the VoIP Much Phone Company Inc. VoIP Much (Your Internet Phone Company) is a privately held Internet phone company, providing phone services over your broadband internet connection. This is also known as VoIP (Voice Over Internet Protocol). With headquarters located in Toronto, Ontario, Canada, VoIP Much provides phone services primarily to home and business customers across Canada and the United States. Our business services however, including conferencing and IVR (Interactive Voice Response), are provided globally. Our principle business owners have been involved in both IT (Information Technology) and Telecom for over 20 years each, bringing with both a great deal of experience and expertise to VoIP Much. Utilizing our own infrastructure, as well as peering with several carriers around the globe, VoIP Much can ensure quality phone services for your home, small or enterprise business. -
46
mySQM Customer Service QA
SQM Group
Our mySQM™ customer service QA software is built for call center agents to provide them with real-time feedback, quality assurance, coaching, and recognition to deliver great CX. mySQM™ customer service QA software empowers, recognizes, and engages agents by providing them real-time feedback, quality assurance, coaching, and recognition to deliver great CX. In addition, real-time, actionable reports (e.g., great CX delivery, service recovery opportunities) are pushed out to agents and managers. Our software captures data from multiple sources and stores it in one fully integrated software platform for managing CX data to deliver great customer service. For example, mySQM™ captures internal data (e.g., ACD, call list, QA) and external data (e.g., web, email, IVR, and phone surveys) for agent dashboard reporting, accountability, coaching, and recognition. -
47
ALE Connect
Alcatel-Lucent
Enable customer services for all-size businesses, handling omnichannel interactions (email, live chat, social media, and phone) with the quality and efficiency expected by today’s customers, citizens, and consumers. ALE Connect enriches the Alcatel-Lucent OmniTouch® contact center standard edition, used as a phone call distribution platform, with omnichannel cloud services. It simplifies the workflow between customers, customer service agents, and the rest of the organization, and it facilitates the management of all customer-related activities in the front and back office. Built-in knowledge base and intelligent search to improve call resolution. Integrates with ALE OmniPCX Enterprise and ALE OmniTouch Contact Center SE. High availability, security and redundancy of customer data storage. There’s nothing like great customer service to keep people satisfied and loyal. With ALE Connect, you can offer the customer experience, that sets you apart from the competition. -
48
Microtalk
Microtalk Europe Limited
Microtalk provides cloud-based phone solutions that enable businesses to connect securely from anywhere. Its hosted voice platform is designed for everyone, from single users to call centers with 10,000+ agents. The Microtalk Cloud Phone System includes advanced features like IVR, call recording, ring groups, skills-based routing, and HD quality calling. For contact centers, Microtalk offers scalable VoIP trunks, toll-free and DID numbers, and a hosted predictive dialer. The company also delivers high-speed fibre internet with speeds up to 10Gb, alongside SMS services for mass campaigns, scheduling, and compliance. Trusted by over 10,000 customers across 15 countries, Microtalk combines cost efficiency, easy integration, and 24/7 support.Starting Price: $10/month -
49
2600Hz
2600Hz
An unrivaled UCaaS solution designed to empower Service Provider success. Differentiate your brand and offering in the market with a completely customizable, white label solution. KAZOO is 2600Hz's turnkey UC platform, offering the flexibility you need to provide a superior communication experience. Give your customers a communication solution that will make them successful. 300+ APIs enable you to customize a solution to help your customers do business better. White label your solution to build and maintain your brand recognition in the market. Low upfront costs let you get started quicker and stay cost competitive. Reliability and geo-redundancy ensures your customers are always online. Mobile ready lets your customers get business done when and where they need to. KAZOO is a multi-tenant platform and gives you the ability to open your sales channels. Bring on resellers, go direct, or have an agent model.Starting Price: $3.50/month -
50
PageGate
NotePage
PageGate is an SMS messaging server application that sends SMS and text messages to: mobile phones, cell phones and other wireless devices. Messages can be sent a variety of different ways including: networked computers, e-mail, Internet web pages, command line executables, text files, a serial port, and from within other applications. Messages can be sent to the telecom provider via: the Internet (SNPP, WCTP, SMTP), modems (TAP, UCP, GSM, TONE), or direct serial connections (TAP). PageGate is a high capacity software application, with built in redundancy and fail over capabilities ensuring that urgent text messages are sent in a timely manner. NotePager Pro sends text or SMS messages to wireless devices, mobile phones, and cell phones using an easy to use desktop application. NotePager Pro sends SMS messages or text messages through an Internet connection, modem or a cellular modem.Starting Price: $250 one-time payment
