Audience

Businesses in need of a next-generation of telephony solution to receive phone calls worldwide with a touch-tone telephone

About nexogy

From phone systems & texting to internet access & video conferencing, nexogy® centralizes the way your business works. Manage messages over different channels and reply immediately. With automated responses, shared documents, and more, you can get it ALL done. Communicate from your smartphone with all the features of your phone system. With a clear commissions structure, you'll provide clients with a simple and effective tool they'll love, which will encourage them to stay longer. Best High-speed bandwidth prices nationwide that allow businesses to perform large data transfers and stream voice/video applications. Improving quality on company-wide communications requires your supervisors to be able to record, monitor and coach agents, or even intercept active calls to speak with both the agent and caller (barge-in).

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

nexogy
Founded: 1999
United States
www.nexogy.com

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

nexogy Frequently Asked Questions

Q: What kinds of users and organization types does nexogy work with?
Q: What languages does nexogy support in their product?
Q: What kind of support options does nexogy offer?
Q: Does nexogy have a mobile app?
Q: What type of training does nexogy provide?

nexogy Product Features

Business Phone Systems

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Call Monitoring Not Supported
Employee Directory Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

Cloud PBX

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Virtual Extensions Not Supported
SIP Trunking Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Softphone

Audio / Video Conferencing Not Supported
Call Recording Not Supported
Contact Management Not Supported
Caller Identification Not Supported
Fax Management Not Supported
Call Transfer Not Supported
Chat / Messaging Not Supported
Call Logging Not Supported

Unified Communications

Calendar Management Not Supported
Audio / Video Conferencing Not Supported
File Sharing Not Supported
Call Recording Not Supported
Multi-User Collaboration Not Supported
Call Routing Not Supported
Fax Management Not Supported
Mobile Access Not Supported
Chat / Messaging Not Supported
Voice Mail Not Supported

Video Conferencing

Whiteboard Not Supported
On-Demand Webcasting Not Supported
Electronic Hand Raising Not Supported
Two-Way Audio & Video Not Supported
Record & Playback Ability Not Supported
Presentation Streaming Not Supported
Private Chat Not Supported
Video Conferencing Not Supported
Real-Time Chat Not Supported
Presentation Tools Not Supported
Screen Sharing Not Supported
Mobile Access Not Supported