Audience
Companies of all sizes that need powerful telephony products like IP-PBX and call center technology
About Carusto
Carusto offers professional software solutions for telecommunication tasks. Our software solutions allow you to automate business processes quickly and efficiently, to improve service quality and reduce costs. A single platform for office work, which brings together all kinds of telecommunications (telephone, fax, mobile, instant messaging, video conferencing, etc.), databases, CRM systems. It is a system which allows to create a comfortable working environment in the office and to provide quality service to customers, minimizing the human factor. All the necessary telephone services and existing CRM system for efficient processing of your calls. A unique constructor of call-scenarios and integration with databases and other services allows you to automate your working processes. Convenient intuitive interface and advanced call analysis for more effective work.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Carusto
Founded: 2009
United Kingdom
www.carusto.com/en/
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Support
Phone Support
Online
Carusto Frequently Asked Questions
Carusto Product Features
Call Center
Database
Supported
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Escalation Management
Not Supported
IVR / Voice Recognition
Not Supported
Inbound Call Center
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Not Supported
Reporting/Analytics
Not Supported
Telephony
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
IVR / Voice Recognition
Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
VoIP
Supported
Voice & Data Integration
Supported
Auto-Dialer
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
