Audience
Telecom companies interested in a project management software solution to improve SLA compliance and increase customer satisfaction
About Coztel
We deliver you an extensive range of unique and best telecom network services that meet your requirements. Reliable communication with clients and within the organization is a massive module of success. Get success not only realistic but conceivable. Coztel specializes in providing the best quality US and international termination services to telecom service providers worldwide. Coztel delivers the highest quality direct connections with tier one and direct carriers that will increase profitability and value. Coztel can deliver SMS to you or your customers, anywhere in the world while providing redundant telecommunications infrastructure. We can scale using configurable software to power phone number management, sender selection, compliance, content and replies. Coztel’s hosted PBX platform is a complete business phone system that allows you to do more than other providers. Coztel has eliminated the complexity of traditional business phone systems so we have something better.
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Services
Installation
Proactive Monitoring
Number Porting
eFax
SMS
Elevators & Fax Adapters
Customer Support
Door Entry Integration
Cross-Device Communication
More services are constantly in production.
Telecom Cloud-Based VoIP Solution
Comes with:
Admin Portal
Softphone App
Core Telecom Features
2. Ownership Dashboard
3. On-Hold Music Generator
4. Phones
More products, services, and features are constantly in production.
Features
CRM Integration
PBX Integration
Healthcare Software Integration
Lock Volume & DND
Voicemail to Email
Call Recording
Custom Alert Rules
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Pricing
Starting Price:
$100.00/month/user
Free Trial:
Free Trial available.
Integrations
Company Information
Coztel
Founded: 2017
United Arab Emirates
coztel.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Online
Phone Support
24/7 Live Support
Coztel Frequently Asked Questions
Coztel Product Features
Call Center
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Escalation Management
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Database
Not Supported
Queue Management
Not Supported
