Chat Metrics Alternatives

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle. We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.

Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use. Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed. Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Qualified helps companies generate pipeline, faster. Tap into your greatest asset - your website - to identify your most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. Qualified helps leading B2B companies tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers and offers two core products: Qualified Conversations and Qualified Signals.

Userlike is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more. Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Userlike is developed and hosted in Germany, making it a GDPR-compliant software

Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.

Deliver great experiences, no matter what. Connecting with customers is more important than ever. We can help with scalable messaging for sales, marketing, and support. The #1 Business Messenger for you and your customers. Use Intercom to drive growth at every stage of the customer lifecycle. Our chatbots and live chat capture more of your best leads and convert them while they’re hot. Set your customers up for success with tailored onboarding and activation messages. Real-time tools and rich insights mean our support solution amplifies your team for an unbeatable experience. Give customers personal touchpoints with your brand through the familiar medium of messaging. Engage customers at the exact moment they're ready to buy, whether on your website or in your app. Intercom connects your tools and workflows so you can communicate personally at scale. Set clear expectations with customers based on your team's bandwidth, and collect upfront information for follow-up later.

Experience a new competitive advantage with real-time customer engagement using human live chat and AI chatbots. We focus on the visitors who have the potential to convert, but won't, without some assistance. Using clever behavior analysis and tracking, we identify the optimum time and message to engage in a thoughtful discussion. Our UK/US-based live chat team becomes your real-time product and service experts. Supported by AI chatbots, we remove friction in your funnel through conversation. Bringing a new competitive advantage and delivering previously untapped returns, 24/7. Increase the volume and quality of leads from your website. Engage, qualify, and convert with native-English live chat. Experience more revenue and offer an incredible native-English customer experience with our unique approach to live chat. Create the perfect blend of warm, engaging human chat and intelligent, attentive AI assistance to transform the CX on your website.

Data-led, a human-powered live chat that delivers high-intent qualified leads to your sales team. Combine the power of SmartChat with human connection to supercharge your website. SmartChat segments your audience, analyzing user behavior to identify high-value or soon-to-churn prospects. Our solution engages in real-time conversations, strategically curated to move your customer through the funnel towards set conversion goals. Qualified leads are delivered straight to your team or integrated with your solution, increasing the conversion rate by an average of 32%. Our SmartChat solution has transformed live chat into a lead generation super tool for over 300 brands around the globe. Human-led conversations powered by smart targeting, serve to amplify your digital conversion strategy. A bespoke knowledge base replicates your brand tone of voice, meaning your customer experience is exactly as you expect it to be.

At Equinox, we’ve pioneered the breakthrough science of proactive live chat, which actively engages SaaS prospects and users, keeping them as satisfied, paying customers. Increase your qualified leads by 10x, without spending a penny to increase visitor traffic! Equinox will meet or beat your customer-satisfaction scores in 90 days, or you pay nothing! We know your pain. Your customer satisfaction scores should be higher, but you don’t have enough support reps to respond as you should. Your in-house agents are getting burned out by the high volume of tickets and chat conversations. And that is just to field incoming questions and issues. Simple reactive chat alone isn’t enough to truly engage with website visitors and customers like you should. You’re missing hundreds of positive customer engagements a month which would help you lower churn and reach your revenue goals. That’s where Equinox comes in.

chat4business(c4b), the award-winning provider of managed sales chat services, presents a unique product to take your online sales to the next level. c4b fusion combines the warmth of human operators, supported by the efficiency of our bot technology to enhance your brand and generate real-time leads. You decide the inquiries that require the personal touch, those that can be handled by automation, and those that work best for you with a mixture of humans and bots. c4b fusion puts you in control of your online inquiries, increasing sales whilst providing an enhanced customer experience at a budget to suit your business. We appreciate that people buy from people and how much you have invested in achieving your premium brand. This is where our highly empathetic and skilled reception team is able to personally greet your customers, qualify the sales leads and connect your website, visitors, to your sales team.

Featured on more than 8,000 business websites across numerous industries, Ngage is a live chat platform with highly trained operators providing a customized experience that turns visitors into clients. With discrete exchanges, we help prospects create a relationship with your business. We capture and forward vital information immediately to make your intake and sales processes more efficient. Ultimately, you increase your website conversions, all at a low cost. We politely greet each visitor to your website before they have a chance to navigate away. Our highly-trained operators interact with visitors and collect information about their situation. We summarize the conversation and connect the web visitor with your team. Ngage connects immediately with prospective clients and increases your conversion rate.

Leadoo is a comprehensive Lead Generation Software designed to maximize the effectiveness of your website by turning passive visitors into active leads and tangible business outcomes. By using engaging onsite bots, personalized experiences, and powerful analytics, Leadoo empowers businesses to increase their website conversion rates significantly. The platform integrates seamlessly with CRM systems and provides valuable insights into user behavior, helping marketing and sales teams to optimize their strategies. On average, Leadoo users see a 74% increase in conversion rates within 12 months, making it a critical tool for driving revenue and efficiency. Incorporating Leadoo into your digital strategy ensures that your website not only attracts visitors but also converts them into loyal customers, optimizing both your marketing efforts and overall business performance.

Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.

Create Conversational Landing Pages to improve your PPC Conversion Rate by 50%-200%. Your Google Ads post-click experience is broken. Are you still throwing a static landing page and a form to your buyers and hoping for the best? Static websites are boring and no one likes filling out forms. Over 90% of your Ad-Click prospects are dropping off from your static landing page without converting. Hook your prospects with a conversational experience they will tweet about. Prospects greeted with a conversation are much more invested in your product/service. They trust you more and convert better. Conversations engage prospects from the second they click your ad, and result in conversion rates that are 2x-3x higher than the average static webpage + form combination. Form-based lead qualification does not work as prospects do not have the patience for long forms. In a conversation, you can ask more questions and complete the qualification process quicker and more effectively.

Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide. Successfully increase conversions and speed up your lead-to-deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions. Our platform makes sure your interactions are meaningful and constantly improving, thanks to our advanced targeting and reporting capabilities. Great experiences should lead to sales, right? Video conversations and live chat enable you to do it while enhancing your chance of a long-term relationship.

Elevate your social commerce to the next level. Gesprek is a conversational marketing tool that will supercharge your social media and messaging platforms into a well-oiled selling machine. Sell smarter, collaborate faster. Gesprek is an all-in-one messaging solution to generate, capture, and qualify leads and transform them into loyal customers. Close more deals with live chat. Activate and retain customers with interactive and personalized messages Provide real-time support with automation. Gesprek has everything you need to give your customer experience human touch. Gesprek empowers your sales and customer engagement teams to respond to messages across multiple platforms. Engage with customers on their favorite channel, whether on Facebook, Messenger, WhatsApp, WeChat, SMS, or even email or your website. Gesprek enables you to seamlessly manage your customers and qualify leads, all in one easy-to-read and user-friendly dashboard.

Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.

Build chatbots, AI-powered calls, and actions for voice assistants that understand your customers' intents. Collect and qualify more leads from existing channels: your messengers, website and social media. Chatbots can independently process up to 80% of routine requests. If necessary, the chatbot will transfer the conversation to a specialist. The chatbot can accept payments and expand the sales funnel. The chatbot collects user feedback so you can improve the user experience. The chatbot reminds about the abandoned cart, notifies about special offers and the arrival of new products. Intents allow chatbots to make sense of an issue. They identify the customer's problem and respond according to the logic of the scenario. The Aimylogic-developed chatbot is trained to recognize greetings, goodbyes, consent and rejection, gratitude and even curses. Just insert the block you want into the scenario.

Convert more of your traffic into pipeline with AI. A lot more. AI Live Chat talks with traffic, alerts reps and books meetings for your team. AI Intent uncovers hot prospects on your site for sales follow-up. AI Dialer increases cold call connections and makes your callers more efficient. Engage and qualify every site visitor with personalized text, voice and video AI. Alert human reps for video call handoffs. Uncover hot prospects for signal-powered sales across multiple channels. Connect with more prospects in less time with AI-enhanced cold calling. Make more calls in less time, drive awareness with pre-recorded voicemail drop, keep connect rates strong with spam risk monitoring, and develop your team on the virtual salesfloor. Uncover hot prospects with AI that detects intent from web activity, dialer, CRM, and connected sources. Build better lists, sync or export, and reach out to your ICP with perfect timing.

Nurture hot leads with real, live chat agents. The average business loses 63% of its leads from paid traffic. What if you could triple your conversion rate by changing up your live chat strategy? Your customers want instant service and real connection, something they can’t get from chatbots. At LeadChat, the world’s best sales agents are standing by 24/7 to build better relationships and boost conversion. From implementation to maintenance, you get the quality of an in-house sales team without the overhead or infrastructure investment. Hot leads won’t wait. You can get started with live agents ready to chat as soon as 4 hours after signing up for LeadChat! Our agents respond to every chat request within 10 seconds. That’s as fast as a chatbot, but with a human touch! Get access to an instant team of ready-to-go sales agents, and say goodbye to lengthy recruiting and hiring processes. 98% of your website visitors leave without enquiring, we chat before they leave!

No car was ever sold or serviced without a conversation — and today’s shoppers and owners prefer messaging over all other forms of communication. LivePerson Automotive gives dealers powerful messaging tools to win more customers, deliver higher quality experiences, and increase customer loyalty. Car shoppers prefer to research and buy online, but filling out forms and finding specific info can be difficult. 74% of online buyers report they would be more likely to complete forms if they had live chat support with vehicle specs or financial details. Give consumers quick fingertip access to your team to guide them through the buying process with Conversational Car Buying™, the best live chat and messaging solution in the automotive industry.

Use AI to automate conversion of marketing and product qualified leads into sales meetings today. No favors from your sales team required. Saleswhale's AI lead conversion system helps you discover pipeline you didn't know you had. See how we can help you increase lead conversion by 2.5x without generating more top-of-the-funnel leads. Over 67% of marketing / product qualified leads are ignored or underworked by sales reps. Segment leads in your CRM by low sales activity, or recycled MQL scores. Quickly integrate Saleswhale with your system of record. Easily build powerful re-engagement workflows with our Integrations connector. Saleswhale has dozens of pre-built use cases and best practice messaging recipes. Or, build your own conversation playbook from scratch.

Slingshot can qualify, sell, and schedule your calls, leads, chats, and texts turning them into real revenue. With 70 – 90% of sales happening over the phone and 25% after-hours and weekends, you can’t afford to be second. We help you answer first and fast, 24/7. Our expert agents represent your brand with an all-in-one software platform that’s dedicated to home services. We can complete the entire sale, schedule an on-site quote, or qualify the lead and pass it off to your inside sales reps. Our industry-trained sales agents will qualify, sell, and schedule 24/7. We integrate with many existing CRMs or can work directly with your specific customer management software. Give your customers the five-star treatment they deserve with the 24/7 availability they want by utilizing Slingshot’s team of friendly agents. With the potential to boost annual sales by 40%, partnering with Slingshot for your outbound sales is a no-brainer.

Answer customer inquiries faster and easier with the help of our AI chatbot solution. Automate over 60% of your customer inquiries around the clock. Increase your website's conversion rate by up to 38%. Constant improvement through independent learning of the AI. Ready to use in less than 14 days. Get valuable insights into the needs of your customers through intelligent chat analyzes. Easy integration into existing CRMs, live chats and existing APIs. moin.ai for Marketing & Sales. Increase leads, conversions and engagement measurably and scalably with moin.ai. Increases the conversion rate. Answers questions about products and services at any time. Qualifies more leads - directly in the chat and fully automated. Inspires potential customers and helps to find the right product. Converts website visitors into paying customers. Optimizes the customer journey. moin.ai for customer service. With moin.ai, increase customer satisfaction and optimize and automate customer service.

Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.

Never miss a conversation again with managed chat! With managed chat, you completely outsource your chat to LiveChat Service. Our team of professional chat operators is available 7 days a week in 5 languages to provide concrete leads or support throughout the customer’s buying process. Optimize your productivity by being available on your website 7 days a week. We help your customers on any preferred contact channel including web chat, WhatsApp, and Facebook Messenger. Our chat operators are available in English, Dutch, German, French, and Spanish. We make sure to increase and optimize the conversion on your website. Always be available for your customers. Our proactive chat operators handle your incoming requests outside office hours and on weekends. A good customer relationship starts with a conversation. Being present and responding quickly to customer queries is the quickest way to achieve higher customer satisfaction.

DeskMoz; Premium Live Chat Service Provider of 24x7 (350+ Days) Managed Human Live Chat Operators for your Website. Expert & highly experienced in-house round-the-clock chat agents. Unlike our competitors' freelancers, work-from-home & remote chat agents. Exemplary 24x7 managed live chat agents service, not only for your website but for your Facebook Page as well. The setup requires just a few clicks. Our professional live chat answering service's 24x7 answers to the sales closing questions of your online visitors results in 3x more qualified leads. Live chat outsourcing industry's quickest turnaround time and process. We train and deploy our live chat team on your website within just 24 to 48 hours. DeskMoz's 24x7 live chat services is more effective, responsive & economical than phone support & email support. Over 200 renowned global brands count on us.

Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our Live Chat agents answer questions, screen leads & schedule appointments 24/7. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Instant chat transcripts in your email & CRM. SMS included. Let customers call you with Chat to Call. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business.

Conversational AI solutions from Conversica help enterprise revenue teams attract, acquire and grow customers across the customer lifecycle over Email, SMS, or Website Chat. Today’s prospects and customers expect a response to an inquiry within minutes, not hours. Conversica AI Assistants engage as soon as an inquiry is made and can respond in seconds. Prompt, personalized, and persistent engagement from an AI Assistant helps teams discover more revenue opportunities while increasing workforce capacity, supercharging your revenue teams to perform their best at a fraction of the cost. Strengthen the top of your funnel with up to 100% lead coverage and increased engagement rates. Connect website visitors to information instantly, pre-qualify new leads quickly, and drive higher registration to your webinars and events. Equipped with Conversational Marketing skills, your AI Assistant drives the next best action across chat, email, and SMS.

With Weply’s chat tool, you generate sales qualified leads that land directly in your inbox or CRM-system. Our trained chat consultants are online 24/7 on behalf of our more than 2,000 customers, making sure they never miss a potential sale. 50% of leads come between 4pm-9am. We make sure you don’t miss out on potential customers, while you’re off in the evenings and at weekends. You can offer personal service in real time and thus achieve the best possible customer experience. Our chat consultants screen your traffic for qualified leads and potential customers through personal dialogue. They are trained in chat psychology and are continuously educated to provide the best possible service to you and your customers.

Our AI will handle simple inquiries like location, accommodation preferences, etc, on your websites & social media channels while potential leads are pushed to our live 24/7 agents for better conversions. Bring your projects closer to your customers through Facebook, WhatsApp, websites, or other online channels. We offer the flexibility of transferring the ongoing visitor interaction session from our agents to your sales team seamlessly. Get instantly notified on-site visit & closure leads as they are still online! LivProp connects you directly to the most potential site visit leads in real time. Live interaction with human agents that is understanding a buyer's requirement and providing information accordingly which influences the buyer's decision. At LivProp, we provide agent support around the clock. Our agents are well-trained to align their approach, strategy, and style consistent with your brand image.

Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries. The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future. We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions.

Train our self-learning AI chat with your website URL, PDFs, knowledgebase, or document files. Watch as it effortlessly digests your information and delivers human-like responses to brand-specific queries. No more canned and generic responses. Activate a friendly AI human to carry out warm and impactful conversations with your customers using hundreds of text-to-speech voices featuring all popular languages in real-time. Engage your visitors in real-time live conversations, providing instant support and assistance. Add unlimited employees to handle high volumes of inquiries, deliver personalized experiences, and boost customer satisfaction. Use our huge library of done-for-you templates to hit the ground running and launch your chatbot within a second. No technical experience is needed. Record, track, and analyze chat history, traffic data, and analytics. See what customers are saying and boost revenue and ROI with data-driven optimizations.

Let your customers interact with your brand just as they do with their friends and family. iAdvize lets you give your visitors a premium, rich, omnichannel messaging experience. Have your customers and prospects communicate seamlessly with your brand via text, voice, and video on their preferred channel. Put your visitors straight through to the best respondents. ibbü product experts, your connected in-store sales agents, service advisors, and AI-enabled chatbots are perfectly orchestrated to respond to your customers at every stage of the shopper’s journey. Leverage the best of human and AI and increase your response capacity tenfold with our augmented intelligence chatbots and ibbü, the on-demand sales force. Our teams can help you deploy a quality conversational strategy that is cost-effective, managed and tailored to meet your objectives. Get a personalized tour of our conversational platform and learn how it can help you reach business goals.

Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship.

Yomdel is a conversation management solutions provider. We provide businesses with 24/7 fully managed conversation channels, that nurture and convert your prospects into high-value leads and business opportunities. Our 24/7 managed live chat achieves customer satisfaction scores over 95% and consistently delivers an 8 times return for every client. Our Facebook Messenger integration ensures that your customers get to choose their preferred conversation channel with you. Our integrated email response services ensure your customers get comprehensive service from your day and night. Your customer is at the heart of everything we do, knowing, nurturing, and servicing your customers is the key to growing your business. Yomdel commits to achieving a positive return for every client, with current aggregate performance running at a staggering 18:1 ROI. World-class CX comes from an uncompromising approach to quality, we create success by improving your brand reputation and performance.

Grow, retain, and engage your customer base instantly with 24/7 coverage. It is fully automated so you can get back to what matters most. True Lark (formerly FrontdeskAI) offers an AI assistant named Sasha. Sasha responds to your missed calls via text with quick-empathic responses 24/7. And it’s all fully automated, so you don’t have to lift a finger. Technology that matches how you run your business, not the other way around. Freedom to structure your business your way. Sasha manages your website to help answer questions, book classes or appointments, and connect with new clients. Increase revenue and retention by matching clients with the right pricing option and service in your brand's unique voice.

Our world-class dedicated customer support agents integrate flawlessly with your business and make you more money. Our skilled payment recovery specialists can help recover lost payments and reduce involuntary churn via emails, live chat, outbound calls, and other communication channels. Our dedicated customer support agents will manage your live chat, help desk, social media, and inbound calls, increasing your sales and customer satisfaction scores. Get a team of dedicated agents who will take charge of engaging with your shoppers to recover bounced customers and turn them into sales. Experience having your own team of 100% dedicated customer support agents who generate profit for your business. Increase your sales and conversion rates. Increase customer satisfaction. Provide 24/7 coverage in any language. Get 100% dedicated agents for your brand. Work with highly-trained agents that fit your brand.

Outsource customer support like live chat, tickets, email, voice calls, and more. Hire live chat agents and voice agents. Hire 24/7 in-house custom-trained live chat agent operators for your business or startup. Hire inbound and outbound voice agents and let us be your dedicated call center. Our virtual assistants can even do back office work, data entry, and everything in between. Startups and digital businesses choose HiredSupport to handle their customer service 24 hours a day. We cover and work with all major support channels and help businesses with their customer support, sales, back-office processing, and everything in between. Over 100+ businesses and startups trust us as their outsourcing support service provider. Live chat is a great and guaranteed way of increasing your sales and customer satisfaction for your business. With our superstar chat agents, converting leads and keeping customers happy is automatic.

Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like SMS, Messenger, WhatsApp, Web Widget, Telegram, Instagram, Twitter and more. You also have the possibility to create call deflection IVR bots with our Twilio integration. Create a single bot for all channels with our Channel-Specific Design, and enable your company to be reachable 24/7 from all around the world in over 100+ supported languages. Ideal for small businesses to globally operating enterprises. In various industries like Retail & E-commerce, HR & Recruitment, Agencies, Hotels & Hospitalities, Restaurants, Financial Services, Travel & Airlines, Logistics, Software & Technology, Property Management, and more! You can get easily started for free and learn from our extensive documentation, YouTube tutorials, blogs, and our Slack support channel, or contact us on sales@flow.ai for any question.

Give your website visitors the support they need. Live chat is a game changer, but managing it in-house is hard. More and more businesses are seeing the value of human-operated live chat on their websites. But managing it effectively without huge cost has stopped many from using it. That all changes with Melu. Let us become part of your online team and convert more visitors into leads and sales, whilst providing amazing customer service. Our professionally trained live chat operators engage with your clients as if they were their own. During the onboarding process, we train our live chat operators to understand your business, brand, and values, guaranteeing that they act as if they were members of your own staff. Managed live chat from Melu is easy to set up, free to try, and cost-effective to run. Melu has clients across many industries, including law, accountancy, fashion, PR, hospitality, dentistry, property, and education.

Our trained agents will engage your visitors 24/7 and convert them into happy customers! We invite them to chat or text, answer their questions, and help them to buy!! You also get full access to our chat software to answer chats or texts when you want to. Every customer has access to our robust, enterprise-grade customer engagement and marketing analytics platform. You can see who is visiting your site, invite them to chat or text, develop skill groups and routing rules for your agents and departments and view over 50 reports and analytics. Utilize our highly experienced and professional agents to support your business whenever you are unavailable; never miss an opportunity to connect with a customer! Send personalized greetings and pop-up invites to capture the attention of your website visitors while being armed with their history and interests. Increase customer satisfaction and the quality of your agents’ conversations through customer feedback.

We help brands to pioneer conversational commerce by integrating shop systems, chat apps & bots in one intuitive design. Introducing charles, the conversational commerce suite for consumer brands. For brands who want to talk and build relationships with their customers. A beautiful & intuitive UI that integrates messenger API’s with commerce backend. Bringing your product catalogue & checkout experiences into conversational journeys. Get opt-ins, build subscriber lists and notify your customers about new products, campaigns, restock or shipment tracking with opening rates of >95%. We help you transform website traffic into 1:1 meaningful conversations for higher conversion rates and lower returns. We believe chat can be for retention, what social media is for acquisition. Offer a personal concierge to your (best) customers, at scale, without login. Integrate into your customers' daily habits. Messenger apps are now 20% bigger than Social Networks.

Rheobot provides live and automated solutions for customer engagement, lead conversion and customer management on website and social media platforms.

The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile.

73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology.

Xeno is a messaging app designed to help you attract, convert, and keep customers through the power of live response. Reconnect your team members and your customers through Xeno. Whatever the language. Whatever the channel. It all comes down to attracting new leads, turning your leads into customers, keeping your customers satisfied, and holding your feedback loop tight—and to be able to achieve all this without any fuss or troubleshooting.

Join the CloudTask Marketplace today and start gaining access to the resources and support you need to win contracts for non-technical, customer-facing freelance sales gigs. Receive emails and texts about remote software sales job openings. Connect with like-minded people to share advice and resources in our private Facebook group. Refer other qualified candidates and get paid when they get hired. Record your CloudTask Marketplace profile video, which serves as your advertisement to companies that you are a Freelancer ready for hire. This is where you’ll introduce yourself to the world and highlight your professional experience, past performance, and other information that will attract your ideal companies. One of our sales outsourcing specialists will review your profile for approval within 3 business days of your submission. Occasionally, we may contact you to provide feedback and resources to help you maximize your chances of getting shortlisted for job openings.