Alternatives to Authenticx

Compare Authenticx alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Authenticx in 2024. Compare features, ratings, user reviews, pricing, and more from Authenticx competitors and alternatives in order to make an informed decision for your business.

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    Dialogflow
    Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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  • 2
    Jiminny

    Jiminny

    Jiminny

    Jiminny helps teams improve performance and maximize revenue through conversation intelligence. Jiminny records, transcribes and analyzes conversations, giving you valuable go-to-market insights and full visibility into every deal. Every customer conversation is critical to the success of your business and the revenue you can achieve. Because deals are won or lost in individual moments. It’s more than just call recording. Harness customer interactions with AI to generate actionable insights on what is and isn’t happening. And see your business targets become a reality.
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    Balto

    Balto

    Balto

    Sales software that helps you close more on every call. Sell more, optimize your sales team, and grow your business with Balto. The first live call guidance software. Balto is the first real-time call guidance software. Powered by AI, Balto analyzes speech on both sides of the call and immediately delivers critical information to reps using Balto. Balto, tracks 100% of your calls. Tracking conversations means there’s always clear data on which reps say what they are supposed to, what questions or value propositions convert best, and how you can optimize. Included with Balto is an easy to use data studio that allows for deeper insights into call strategy. Reps making calls get automatic real-time call guidance, so they always know the best thing to say and can close more deals. Scale insights at the push of a button. Deliver excellent conversations every time. Prevent mistakes before they happen.
  • 4
    Gong

    Gong

    Gong.io

    Get powerful visibility into your customer interactions with revenue intelligence. Win more deals. Skyrocket rep success. Gain critical market intelligence. Replicate what your best reps do. Transform your team into quota-shattering super sellers. Stop deals from stalling. Keep every deal on a path to close. Solidify next steps every time. Hear the unfiltered voice of your market. Guarantee success when rolling out new initiatives. Clone your most successful sellers. Pull back the curtain on what separates your best reps from the rest, according to data. Turn your average sellers into stars. Gong captures and analyzes frontline interactions so you can make data-backed decisions that propel revenue growth. Gong’s Reality Platform captures what’s going on with your customers and team, delivering insights and guidance so you can adapt, upskill, and hit your targets.
  • 5
    Allegro Conversation Intelligence
    Capture every conversation with your customers for a clear vision of the truth behind each and every deal. 84% of buyers say reps convey value ineffectively when selling virtually. Search, listen, tag and share for an accurate view of what's working and what's not. Review, coach and share the most valuable, revenue-defining moments from conversations. Spot mistakes and uncover opportunities using your actual call data. Understand the DNA of your sales interactions that lead to successful outcomes. Share real-time call data and insights to tweak, coach teams and replicate what you know is effective. Use the insights unique to your business for data-driven decision-making. Improve performance, revenue and successful outcomes using call data as your compass. Trust your data, not big data. What leads to successful outcomes from your calls? What do your top performers do differently?
    Starting Price: $199 per month
  • 6
    Goodmeetings

    Goodmeetings

    Goodmeetings

    Create sales superstars through standardized pitches, live coaching, and real-time actionable intelligence over video. Make an informed virtual assessment of leads to save demos for only serious, qualified buyers. Listen in to demos done by seniors to similar buyers and learn tips & tricks to pitch effectively. Upload the flow & material for presentation on the meeting platform beforehand. Arm teams with a mix of AI and human help to tackle any difficult buyer conversations. Understand non verbal cues on the fly and tune sales pitch to remain relevant and impactful. Automate all possible non selling tasks to gain freedom to sell more and better in every meeting. Analyze strengths & weaknesses of sales teams members and identify coaching opportunities. Earmark next steps around training sales teams or changing sales strategies to win more demos.
    Starting Price: $99 per user per month
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    Reema

    Reema

    Reema Health

    Our Guides use a digital platform and proprietary data models to engage difficult to reach members and keep them engaged. Guides listen to members, talk to them on their terms, and motivate them in ways that work. Your members gain a reliable friend and a savvy insider with the empathy and resources to help them navigate whatever challenges they face. Members experience Reema as an AI-powered human confidant available by text 24/7. Augmented by insights from our data models, our Guides design text messages that reach out to the right people, at the right time, with the right communication style. That means Reema blends the authentic with the automated to be both human and scalable. Combining public data with our proprietary engagement data, Reema's data engine anticipates which members may become high-risk. Our Guides use that data to strategically intervene and head off costly care by engaging the un-engaged in the right way and over time to change lives and improve outcomes.
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    AlloIntelligence
    Understand the top areas of satisfaction and dissatisfaction of your customers at a very fine level. Discover your customers' irritations and their recommendations to implement action plans. Reduce the time of double listening to calls and monitoring tickets by using AlloIntelligence which analyzes 100% of conversations between your agents and your customers. Based on state of the art models, we refine the understanding models to fit the language of your customers and your environment. Uncover the root causes of the barriers to sales conversion and growth, and take action to address them. Replicate assignments across your team by identifying agent shortcomings and best practices. Understand what your customers think about your company and what matters to them.
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    Creovai

    Creovai

    Creovai

    Conversation intelligence and real-time guidance for contact center leaders. Creovai uses AI to analyze all your customer conversations, guide your agents in real time, and deliver insights to improve contact center performance–all within a single platform. Creovai listens to and analyzes every voice and digital interaction based on the criteria you care about, reducing manual QA time and giving your team a complete view of agent performance and customer experience. Answer the biggest “what” and “why” questions about your customer conversations with AI-powered predictive scoring models, pre-built insight categories, and prescriptive dashboards. Make informed CX decisions and provide automatic real-time guidance to agents based on conversation insights and customer intent. Establish a closed feedback loop. Use insights from your customer conversations to optimize call scripts, inform real-time guidance, and drive ongoing operational improvements.
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    Modjo

    Modjo

    Modjo

    Transform your sales team into a high-performing revenue engine. Modjo is a conversational analysis tool dedicated to coaching and supporting sales teams. Increase your conversion rate by accurately identifying your sales pitches and build a powerful script. Onboard & coach your teams in a simple and efficient way. Analyze and pilot your decisions on key outcomes using data from your conversations. Use conversational analysis to train your teams and improve your sales performance. Precisely identify your sales pitches and build a powerful sales pitch. Base your ramp-up process on your teams' best practices. Reveal and exploit the full potential of data from conversations. The essential tool to make the different business lines of your company collaborate. Make quick progress thanks to the sharing of best practices. Efficiently manage the feedback of information from your conversations. Improve communication and follow-up with your customers.
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    Invoca

    Invoca

    Invoca

    From marketing to sales and eCommerce to CX, Invoca’s active conversation intelligence platform enables revenue teams to create better buying experiences, drive more leads, and increase revenue. Conversation intelligence to enhance every digital touchpoint and human interaction. Invoca’s active conversation intelligence platform enables companies to understand and immediately act on the information consumers share via conversations. Multiply the impact of your marketing performance by connecting every consumer conversation to the digital journey. Understand why and when consumers reach out for buying assistance to improve digital conversion rates. Analyze customer conversations and enable remote agent coaching and feedback to improve close rates and make the most out of every sales opportunity. Deliver exceptional customer experiences and boost revenue with visibility into the digital-to-conversation customer journey.
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    Prodigal

    Prodigal

    Prodigal Technologies

    Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. With decades of industry and data science expertise, Prodigal’s team is ready to work with clients to optimize operations and quality assurance. Nearly one in five U.S. borrowers have already engaged with Prodigal during more than 200 million interactions. An intent engine that combines the strengths of artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) powers Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of new capacity and freeing agents to focus on experience. ProVoice analyzes and scores 100% of calls to minimize risk and increase
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    Enthu.ai

    Enthu.ai

    Enthu.AI

    Drive revenue, enhance customer experience and improve operational efficiency through AI-generated insights across 100% customer conversations. Find opportunities to improve sales pitches, unearth compliance issues, enhance customer experience, and much more. Enthu.AI is 100% customizable to your specific use case, be it sales, service, or customer success. Easy data visualization that drives actionable insights across multiple business functions – unlocking revenue opportunities. Filter calls across dates, agents, moments, feedback, duration, call type; and much more. This helps you build and test calls against custom QA hypotheses. Review a 30-minute call in under 30 secs by automatically seeking audio to the duration where a dialogue is spoken. You don’t need to listen to a call end to end.
    Starting Price: $59 per user per month
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    Zoom Revenue Accelerator

    Zoom Revenue Accelerator

    Zoom Video Communications

    Zoom Revenue Accelerator is a conversation intelligence tool, for users of Zoom Meetings. Zoom Revenue Accelerator also provides seller guidance and highlights, such as talk-listen ratio, filler word usage, call review to locate the parts of the conversation and topics that the prospect found most engaging, and next step reminders. As an intelligence tool, Zoom Revenue Accelerator aims to provide: - Actionable feedback - Reduces anecdotal feedback and identifies areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. - Accurate forecasting - Digestible, aggregated insights integrated into a CRM to provide context on the sales funnel, highlight deals that need attention, and identifies pipeline trends. - An understanding deals - Displays sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments.
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    Pickle

    Pickle

    Pickle

    Brined in 2020, Pickle set out to build a platform that helps companies of any size understand their customer conversations and strengthen their relationships. Pickle transcribes any audio format into text with high fidelity, provides a search database to quickly find any call, then the conversation is analyzed and summarized for easy comprehension. Optimize sales performance and customer experiences with your best conversations. Powered by artificial intelligence, Pickle helps refine your sales process by uncovering blind spots and transforming conversations into actionable insights. We tell you how to duplicate your best reps to create an army of superhuman sales and customer experience pros. To learn more about Pickle, please visit www.pickleai.com
  • 16
    Chorus by ZoomInfo
    Increase the success of your sales teams with Chorus by ZoomInfo, a conversation intelligence platform. Chorus by ZoomInfo provides sales teams the ability to capture, summarize, and analyze their customer meetings to identify opportunities and customer interests and improve meeting performance. Chorus also enables easy collaboration and integrates with Salesforce Enterprise and leading online meeting and sales engagement platforms. Capture and share your sales team's best talk tracks to create more quota-crushing "A" players. Unlock hidden insights from customer conversations that close deals.
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    SalesLens

    SalesLens

    SalesLens

    Use the next generation of AI to analyze call context to help the team sell more. With our AI-powered sales call analytics and coaching solution, we go beyond just monitoring KPIs. We analyze the full context of each conversation, providing real-time insights that can revolutionize your sales team management. No more manual supervision or missed opportunities. Use the call evaluation templates or add your own questions to get a personalized quality report. For example, see if the salesperson asked open-ended questions about the customer's needs and suggested the next step at the end of the call. Simply upload a call for analysis to our platform. You'll get the result in just a few minutes! Get a detailed report of the call with answers to your questions about the quality of the manager's conversation. Evaluate real-time call quality scores, as well as the best and worst calls for training and coaching purposes for your sales team.
    Starting Price: $100
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    Observe.AI

    Observe.AI

    Observe.AI

    Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching. Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best. Observe.AI uses the industry’s most accurate conversation intelligence engine to analyze customer interactions across every channel, giving you visibility into what's happening in your business. We incorporate these insights into evaluation and coaching workflows to improve agent and seller performance at scale—in one seamless platform.
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    Convin

    Convin

    Convin

    Convin’s AI-powered Conversation Intelligence Software helps your sales team understand calls and close more deals, every single day. Convin captures your customer phone & video calls and maps them with your CRM for an in-depth analysis. Next, Convin converts your voice & video calls to text and analyses what’s being said. It automatically decodes topics, questions & action items using Artificial Intelligence! Convin’s analysis will reveal some “not-so-obvious” insights that will help you make data-driven decisions, eventually resulting in more deal closures! Learn what’s being talked about in different stages of meetings and use the data effectively to coach your sales team in the best direction. Convin helps your sales team understand customer requirements and market sentiments that’ll bring your team closer to the market reality. Learn what your top sales reps are doing differently compared to the others. Transform your team into to quota crushing engine.
  • 20
    Dialpad Ai Sales
    The only phone built for sales. Warm up the cold call with HD quality plus real-time coaching powered by Ai. Because every closer needs a little help getting there. Video conferencing, dialer, and SMS all in one place so your data is connected and your team isn't overwhelmed with tools. Use speech coaching to let reps know if they’re speaking too quickly, too slowly, using too many filler words, or talking too much. Uncover insights and best practices with call analytics and dashboards. Autolog calls, transcripts, and notes to your CRM so no data is lost. Voice Intelligence helps reps say the right thing on a call with battle cards that display in real-time. See any call’s sentiment, jump in and assist reps, save at-risk deals, and identify the best coaching opportunities. Voice Intelligence uses Speech Recognition to transcribe calls; Natural Language Processing to analyze; and Machine Learning to provide intelligent recommendations--all in real-time.
    Starting Price: $95 per user per month
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    Corti Audia
    Corti believes that technology augments human strengths and that it's a fundamental obligation to build such technology to enable healthcare to keep doing more, with less. Audia was built to allow medics improve patient outcomes and internal performance across healthcare systems. Integrate Audia into your healthcare systems and start recording your medical consultations, receiving continuous improvement. Whatever video platform you utilize, Audia can instantly plug into your existing systems and start recording your medical consultations. Audia can help to utilize written information by analyzing and powering any textual interaction, such as a chatbot integration. Start uploading your consultations to Audia today to receive unique insights on consultations in order to improve triage, internal performance and understanding health trend.
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    Cleerly

    Cleerly

    Cleerly

    Cleerly is a digital healthcare company transforming the way clinicians approach the treatment of heart disease. We design intelligent clinical technologies to help clinicians precisely identify and define atherosclerosis earlier, so they can provide personalized, life-saving treatment plans for all patients throughout their care continuum. We measure atherosclerosis, plaque build-up in the heart's arteries, not indirect markers such as risk factors and symptoms of the disease. Our AI-enabled digital care pathway offers simpler, faster, more accurate heart disease diagnostics and reporting that's tailored to each stakeholder, improving overall clinical and financial outcomes. Cleerly empowers providers to go beyond traditional measures of heart disease by analyzing, characterizing, and quantifying types of plaque, so they can more accurately determine a patient's risk of heart attack and develop a treatment plan to improve heart health.
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    Pitch Patterns

    Pitch Patterns

    Pitch Patterns

    They listen to their sales calls and other top performers' calls. Pitch Patterns allow to do this faster with AI automatisation to see more into every call and learn faster. Nobody has unlimited time to listen to every call. Now Pitch Patterns use AI to automatically find more in every call. See the emotional and logical patterns that led to higher trust and engagement from the client and create better sales pitches by finding what your agents said that works best. Detect when you and your client are positive about their words to know what creates a better connection. Artificial intelligence emotion tracking detects mirroring of emotions, which leads to growth in trust. Pitch Patterns can detect long speech monologues so next time you can pitch shorter and better. Scale your coaching by listening to the most important parts of conversations.
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    Call Journey

    Call Journey

    Call Journey

    It’s no secret that voice communications remain the number one method used by customers to interact with organizations. Voice is our most natural interface, but at the same time, it is the hardest from which to capture insights. Take the contact center as an example: contact centers are experts at measuring the data around calls, yet rely on post-call surveys to measure the quality of the call - the actual content of the conversation is largely ignored. Post-call surveys cannot capture or understand the depth of what is really being said. The amount of seconds processed via our VoiceAI ecosystem in the last 12 months. Saved in fines by improving risk and compliance process. Saved in fines by improving risk and compliance process. Improved sales offering and customer profiling by getting deeper insights into customer journey. Boost in conversion by spotting verbal trends that lead to a sale.
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    Talklab

    Talklab

    Talklab

    Turn your chat history into actionable insights. Talklab uses natural language models to analyze and classify your conversation history by subjects, sentiments and more, delivering insightful reports with simplicity and convenience. Deeply understand your customer support and team chat data with the power of AI.
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    Wonderway

    Wonderway

    Wonderway

    Wonderway Coach AI provides a real sales coaching on EVERY. SINGLE. CALL. What can Wonderway Coach do for you: - Fills in coaching scorecards for every call - Checks who is following the playbook (and who isn’t) - Automates the sales QA process - Understands strengths and weaknesses of each sales rep - Identifies what top performers do differently - Saves managers hours each week listening to calls What makes us different from other sales call recording tools? COACH doesn’t compete with conversation intelligence tools - we integrate with them. COACH uses ChatGPT to analyze performance, fill in scorecards and give reps personalized feedback just like a manager (but in a fraction of the time).
    Starting Price: $40/month/user
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    Avoma

    Avoma

    Avoma

    Meetings and calls are backbone of how you work. But ineffective conversations are holding you back. Transform how you work with Avoma’s Conversation Management platform. Learn topic trends, winning talk-patterns, critical coaching insights, and deal risks. Search for any word, share key moments, and comment to provide feedback. Automate note-taking and data entry to focus on conversations. Learn critical insights from team’s conversations to coach them faster. Collaborate with cross-functional teams for better alignment. Get automatic video recording, high-quality Transcripts, and AI-generated Notes for key topics. Don’t let action items fall through the crack and forget to follow up. ‍Search in transcript and playback the recording with time-stamped Notes to remember the details.
    Starting Price: $19/user/month
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    ExecVision

    ExecVision

    Vorsight

    Our Ultimate Sales Coaching Success Kit will show you the foundation of a great coaching program, how your call recordings rank against best-in-class organizations, how your coaching efforts rank, and the steps to building a coaching culture in your organization. At its core, conversation intelligence is one’s ability to identify and react to signals in verbal conversations. In business conversations, it means identifying key behaviors that impact outcomes and replicating them across future conversations to improve performance, or leveraging data from customer interactions to make more informed decisions and develop a better customer experience. Conversation intelligence technology ingests, analyzes, and transcribes voice and web conference interactions. The software leverages AI, machine learning, and deep learning to surface valuable, actionable insights so businesses and their teams can reach their full potential.
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    RingSense

    RingSense

    RingCentral

    A new type of conversation intelligence platform is in town. Instantly optimize your revenue org and extract revenue-accelerating insights from customer conversations. Empower your sales teams to crush quotas quarter over quarter by unlocking conversation intelligence from customer interactions across calls, emails, and video meetings - deeply integrated with your CRM. Conversation intelligence from the trusted leaders in cloud voice. Accelerate your pipeline, automate your operations, and evolve your sales teams. Automate mundane tasks so reps can focus on winning. Operate at peak performance by eliminating tedious tasks and workflows. Inform the right people at the right time. Artificial intelligence (AI) highlights critical moments of the buyer journey so you never miss an opportunity to identify and fix pain points.
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    Siro

    Siro

    Siro

    Put an AI sales coach‍ in every rep’s pocket. Unlock missing revenue with AI and record face-to-face sales conversations. Siro's AI is trained on millions of field sales conversations (and growing daily) to show leadership what's working in the field and where reps are missing opportunities. To start recording and transcribing, reps tap one button in the app or directly from their lock or home screen. Enable auto-split to tap record once all day and let Siro isolate and separate your sales conversations, and Siro never drains your battery. Within seconds of a lost conversation, reps can access top examples from their peers on better handling the key moments of your sales process. Works offline and online, with an internet connection, your recordings are transcribed and analyzed in seconds. Siro's AI analyzes compares both what you say and how you say it to identify where you're missing out on revenue.
    Starting Price: Free
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    Kaizan

    Kaizan

    Kaizan

    Kaizan uses conversation intelligence to highlight client health and what will increase revenue. Building the future of relationship management with innovative client-centric teams. Guiding your company to retain and grow clients with Kaizan's client intelligence platform. Kaizan uses advanced language models and conversation intelligence to extract the key tasks and actions you’ll need to enable client success. Kaizan populates client work streams for you; summaries of all conversations, the next steps, and risks and opportunities that assist the team with client retention and growth. Finally, an unbiased view of what’s really happening across your client portfolio. Stakeholder mapping is critical in managing client relationships as it helps businesses build trust, establish open communication channels, and create a collaborative partnership. We share our tips on how to do it effectively. Insights that will increase revenue.
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    Infinity Call Tracking

    Infinity Call Tracking

    Infinity Tracking

    It's vital for analyzing your customer phone calls to generate revenue and reduce costs. Infinity empowers businesses to sell more, streamline operational processes, and optimize marketing budgets. Infinity is a cloud-based call intelligence platform, and an integral part of the technology stack for marketing, sales, and contact centers. Advanced call tracking technology also plays a pivotal role in measuring the true sentiment of your customer conversations. By understanding the context and feeling behind a call, the outcomes from your customer engagement will be greatly improved. Infinity joins up your user journeys giving full visibility into what's driving awareness, engagement and conversion to optimize your market investment and enable you to focus on what matters most. Infinity deliver deeper data insights for smarter selling, stay several steps ahead by understanding the context around the conversation to close quicker, larger deals.
    Starting Price: $100.00/month
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    Peerlogic

    Peerlogic

    Peerlogic

    Conversational analytics with call insights is designed for dental business growth – allowing you to discover call trends in your daily front-office transactions. Conversational analytics include call performance reports, feedback, missed opportunity tracking, and predictive insights. Peerlogic gives you the tools you need to increase appointments & customer satisfaction – take advantage of our comprehensive suite of communication tools to streamline calls, text messages, chat, and fax. Never miss another important detail with Peerlogic’s cloud phone system, even pairing it with your favorite dental practice management software and VoIP phone system. Peerlogic gives you the ability to set automatic, personalized alerts, nurture campaigns, real-time assistance, and more. Customization helps you better understand each patient’s needs while increasing scheduled appointments.
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    Traq.ai

    Traq.ai

    Traq.ai

    Traq.ai is an innovative sales intelligence company that is gaining market traction. Our proprietary AI, combined with ChatGPT, translates sales conversations into actionable data. Traq.ai boosts sales team effectiveness and efficiency by analyzing each call and providing Call Coaching, Call Summaries, Risk Analysis, Thank You emails, Follow-up lists, and more. By delivering data-driven insights, Traq.ai improves win-rates and accelerates revenue growth.
    Starting Price: $30 per month
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    Gryphon ONE

    Gryphon ONE

    Gryphon.ai

    You need solutions, not more problems. Get the answers you need to overcome objections, streamline sales processes, and unleash the power of your data. Calling it clairvoyant might be a stretch. But our conversation intelligence solution can capture the insights you need to deliver relevant coaching, drive team performance, and win more deals. Right when you need it. Conduct sales & service calls through the Gryphon platform using any phone, tablet, PC or application. Empower & protect your org with real-time screening & collection of call data automatically. Get unsurpassed, accurate visibility into sales & service rep activity & performance on-demand. Steer any conversation toward success. With real-time, in-call sales coaching, you’ll never miss another opportunity to close a deal. Unlock the next level with our powerful sales coaching platform.
    Starting Price: $50 per user per month
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    Cresta

    Cresta

    Cresta

    Radically improve team performance with live prompts on the best thing to say during every customer interaction. On every team, there are experts who are more productive and efficient than their peers. Cresta's powerful AI learns what top performers do differently and uses real-time coaching and guidance to share these best practices across teams. The result? An expert at every customer touchpoint. Across channels and use-cases, Cresta's powerful AI engine is constantly learning and optimizing to help teams accelerate performance. Radically improve compliance and team performance with real-time assistance and personalized coaching that's trained by your top-performers. Cresta analyzes every conversation, tracks agent performance and uncovers coaching opportunities so managers can spend more time coaching and less time reviewing transcripts.
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    InsightSquared

    InsightSquared

    InsightSquared

    Know exactly what drives your team’s success. From lead to opportunity, cross-sell to renewal, see how 10,000+ companies have reduced risk, unlocked upside and accelerated revenue growth. Automatically sync deal activity and engagement levels so you can truly analyze your sales process. Activity data is the number one indicator of sales outcomes. So we automate, connect and write-the full team’s activities back to your CRM. Discover exactly what activities your sales team has completed, the steps they missed, and how prospects responded, so you can drive more consistent, predictable results. Understanding what your top reps do differently has never been easier. Record, transcribe and analyze every customer call across the entire sales journey. Capture transcripts, keywords, trends, and talk time. Then combine conversation data with full-lifecycle activity capture and robust machine learning, to enrich every element of your business – forecasts, reporting, product roadmaps, and more.
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    Happitu

    Happitu

    Happitu

    Launch your CX performance and insights into a new age. Happitu is a workforce and scripting platform that acts as your service team's personal coach, giving them the process, resources, and insights to deliver the perfect customer experience over the phone. It analyzes 100% of your interactions and highlights what your customers actually experience. With Happitu Vision, all of your customer calls are automatically recorded, analyzed, and scored against a variety of CX metrics. A comprehensive dashboard view immediately identifies opportunities for CX improvement and allows you to drill down to relevant moments in your customer interactions. Design your own metrics to monitor unique and changing customer interactions. Easily search for calls by sentiment and quickly identify where those key moments occur. Happitu guide supports you agents by guiding them through every interaction with custom workflows, responsive scripting, and dynamic help topics.
    Starting Price: $25 per month
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    CallSource

    CallSource

    CallSource

    CallSource - Own Every Lead. CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics. We deliver insights to solve, strategize, and implement solutions for our clients engaging with their sales performance data. Since 1991, CallSource has recorded and analyzed over one billion phone calls, providing cost-per-lead analysis, sales conversion percentages, sales recapture solutions, and training and coaching solutions to thousands of businesses in the United States, Canada and Australia. As a business, CallSource believes in enhancing the performance and accomplishments of our clients and our people.
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    Revenue.io

    Revenue.io

    Revenue.io

    Sell more and spend less on sales with a complete RevOps platform for conversation guidance, sales engagement, and live call insights and analytics-all in real-time. Revenue.io powers high-performing teams with real-time guidance and revenue intelligence. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Fidelity Investments, and Amazon Business to deliver predictable results and optimize their entire revenue operation. Optimize your revenue operations, analyze what works best, and scale your top performers with Revenue Science. Some solutions surface insights. Others give you the tools to act on them. We do it all—so you can optimize revenue performance in real-time. No more switching from tool to tool, fixing messy data or wasting budget on technology that your team barely uses. Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter.
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    Sully.ai

    Sully.ai

    Sully AI

    Sully AI is an all-in-one AI platform designed to streamline healthcare operations by automating repetitive tasks and enhancing Doctor - Patient experience. The platform integrates seamlessly with existing EMR systems to provide real-time suggestions, convert conversations into medical notes, and draft clinical plans. Its AI technology, combined with human oversight, ensures high-quality, accurate assistance for healthcare professionals. Sully AI aims to improve patient care and reduce administrative burdens, making healthcare providers more efficient and effective.
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    harrison.ai

    harrison.ai

    harrison.ai

    Partnering with leading healthcare organizations, harrison.ai creates AI-as-a-medical device solutions that have a global impact and support clinical excellence. At harrison.ai, we believe that high-quality healthcare is a fundamental human right. It should be accessible to all, no matter where we are in the world. To make this vision a reality, we combine medical insights with industry-leading data engineering and harness the potential of artificial intelligence (AI) to deliver a fairer, brighter future for healthcare. By bringing together the greatest minds, we’re cultivating a place that encourages outstanding work and bold, new ideas. We are a clinician-led healthcare artificial intelligence company that innovates efficient and accessible solutions and services. By combining exceptional deep learning expertise with clinical experience we deploy healthcare AI solutions.
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    Dyania Health

    Dyania Health

    Dyania Health

    Our regulatory compliant platform empowers clinical research by algorithmically analyzing unstructured EMR data for life endangering conditions. We build technologies that expand access to the most Innovative Healthcare through Clinical Trials. We are a team focused on saving lives by providing access to healthcare therapeutic innovations that are still under investigation. We believe that every patient should be empowered and educated on their opportunities to participate in clinical trials that may offer therapies significantly saving or improving their lives. We are an advanced healthcare AI research company that have developed a computational-based platform to identify patients who match a complex set of criteria to participate in clinical trials.
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    Wayfinder

    Wayfinder

    Kythera

    Wayfinder is the all-in-one, SaaS big data platform for healthcare and life sciences, unifying data, analytics, and AI workloads into an ecosystem that accelerates the time to insights for the healthcare and life sciences industries. Wayfinder makes it possible to find granular insights from healthcare data faster. Built on the Databricks Lakehouse platform, Wayfinder delivers access to over 45 terabytes of de-identified, remastered claims data and meets the unique data and processing needs of the healthcare and life sciences industries at scale. With Wayfinder, you can analyze higher-quality claims data to identify rare patients, and target providers, build comprehensive patient journeys, and identify market trends, all with granular detail to inform strategies that drive differentiation and growth. Wayfinder is your big data infrastructure, so you can stop preparing and managing your data and start analyzing.
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    Liine

    Liine

    Liine

    Meet Liine, the AI-powered platform that simplifies and improves how healthcare practices acquire new patients. Run your healthcare practice like a healthcare business. Capture all phone and online inquiries in a single, intuitive platform. Respond to interested leads in minutes, not hours or days. Instantly turn website form submissions into inbound calls. Automatically capture all your key marketing and patient acquisition metrics. Stop guessing about why your practice is (or isn’t) growing. Manage front-line operations with the clarity and conviction that comes with data. Implement patient-centric phone messaging to improve conversion rates and patient experience. Leverage individual performance metrics to praise high performers. Reward staff members for booking more new patient appointments. Practices are 76% more effective at scheduling relevant new patient opportunities.
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    Soliton

    Soliton

    Persivia

    Empower your healthcare with the game-changing Soliton® AI. Built on 30,000 evidence-based rules and machine learning, Soliton® automates your healthcare and care management tasks. Soliton® gives you the edge to succeed in the world of value-based care with unparalleled capabilities. Analyzes massive sets of patient data in real-time to drive improvement in clinical and financial performance. Supports multiple APMs. Adds value to telehealth by predicting billable codes during the patient encounter. Predicts future healthcare costs for your patients using multiple risk stratification models. Real-time clinical decision support to help you manage complex patient populations. Streamlines the patient journey and care from the acute to the post-acute environment using AI-enhanced care coordination. Identify care gaps, identify service and coding opportunities, generate patient-specific assessments, generate personalized care plans, and build custom cohorts.
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    HealthEM.AI

    HealthEM.AI

    HealthEM.AI

    Reimagine what care management can do, reduce the cost of care, minimize admissions and readmissions, boost star ratings and HEDIS measurements, and improve health quality and outcomes with a mission-driven data platform powered by AI. As value-based care takes prominence in the healthcare industry, Health EM.AI steps in to reimagine the care management process and improve care delivery through the power of data and AI. We simplify patient data from all points of care and apply AI/ML-based predictive analytics to empower healthcare organizations with actionable insights to improve the quality of care. Measurable impact at a patient level with palliative and chronic care management workflows. Unified patient 360 data across all points of care creates an impact on star ratings, risk adjustment, closing gaps, etc. Localized healthcare models that analyze more than 1,000 clinical and non-clinical features based on geography.
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    care.ai

    care.ai

    care.ai

    Healthcare demands can change in an instant. Care facilities need to be responsive, prepared and equipped with technology that continually evolves and adapts. The care.ai Smart Care Facility Operating Platform transforms healthcare settings with powerful AI-enabled automation that improves processes, saves valuable time, reduces costs and eases burdens on care teams so they can focus on delivering the best patient care possible. A neural network of sensors deployed throughout the care facility continuously monitors conditions, learning from behaviors. Collecting behavioral data over time, the care facility becomes smarter and more self-aware, automating many burdensome tasks. Real-time clinical and operational insights into behaviors and conditions allow for process improvements and optimized care.
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    Elucid

    Elucid

    Elucid

    Deliver personalized patient care with the only histologically validated, objective, and quantitative CTA-based arterial analysis software. Utilize ground-truth histology to visualize the source of myocardial ischemia and inform heart attack and stroke risk. Heart attack and stroke are primarily caused by non-obstructive, but unstable plaque in the arteries that goes undiagnosed and untreated. Current non-invasive testing cannot visualize the biology deep inside artery walls where heart disease develops. Elucid is harnessing scientific imaging and artificial intelligence to enable quick, accurate, noninvasive diagnoses and precise treatment of cardiovascular disease to enable better patient outcomes. Assess plaque composition with histology-validated software. Quantify heart attack and stroke risk with greater accuracy. Visualize a comprehensive and objective view of arterial disease to enable personalized treatment plans before a patient ever enters the hospital.
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    Carta Healthcare

    Carta Healthcare

    Carta Healthcare

    Our industry-leading, artificial intelligence (AI)–driven technology converts both structured and unstructured healthcare data into a high-quality, reliable, standardized dataset that can be used across your organization. Accessing data in near real-time from disparate systems, our products and services reduce the burden of manual data abstraction so your administrative and clinical teams can recapture that time for quality and research initiatives. Our products and services allow you to collect, analyze, and act on your data, regardless of data source, therapeutic area, organizational department, or existing reporting, BI, or analytics tools. Atlas uses human expertise and the power of AI to automate and simplify the resource-consuming task of finding and interpreting patient data for clinical registries. Cartographer searches, analyzes, and interprets patient data across all platforms, standardizes those data into a consistent format, and provides relevant data recommendations.