Audience
Businesses looking to improve conversion rates, drive more revenue and improve their buying experiences
About Invoca
Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions?
Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results:
• Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82%
• Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100%
• Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50%
Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon.
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Company Information
Invoca
Founded: 2008
United States
www.invoca.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online
Invoca Frequently Asked Questions
Invoca Product Features
Call Tracking
CRM
Supported
Call Log
Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
Conversation Intelligence
AI Insights
Supported
Call Analytics
Supported
Call Recording
Supported
Call Snippets
Supported
Call Transcription
Supported
Sales Coaching
Supported
Topic Tags
Supported
Topic-Based Analytics
Supported
Account Health Alerts
Not Supported
Call Recording Cloud Storage
Not Supported
Call/Meeting Sharing
Not Supported
Video Conferencing Analytics
Not Supported
Win/Loss Analysis
Not Supported
Revenue Intelligence
Actionable Insights
Supported
Alerts / Notifications
Supported
CRM Interactions
Supported
Call Scoring
Supported
Conversation Intelligence
Supported
Dashboard
Supported
Phone Call Interactions
Supported
Sales Coaching
Supported
Email/Message Interactions
Not Supported
Market Intelligence
Not Supported
Pipeline Visibility
Not Supported
Video Call Interactions
Not Supported
Speech Analytics
Automatic Transcription
Supported
Call Recording
Supported
Customer Experience Management
Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Sentiment Analysis
Supported
Call Center Management
Not Supported
Data Security
Not Supported
Self-Service Search
Not Supported
Surveys & Feedback
Not Supported
