Audience

Companies of all sizes in search of a solution to reduce marketing spend and accelerate sales

About Infinity Call Tracking

It's vital for analyzing your customer phone calls to generate revenue and reduce costs. Infinity empowers businesses to sell more, streamline operational processes, and optimize marketing budgets. Infinity is a cloud-based call intelligence platform, and an integral part of the technology stack for marketing, sales, and contact centers. Advanced call tracking technology also plays a pivotal role in measuring the true sentiment of your customer conversations. By understanding the context and feeling behind a call, the outcomes from your customer engagement will be greatly improved. Infinity joins up your user journeys giving full visibility into what's driving awareness, engagement and conversion to optimize your market investment and enable you to focus on what matters most. Infinity deliver deeper data insights for smarter selling, stay several steps ahead by understanding the context around the conversation to close quicker, larger deals.

Pricing

Starting Price:
$100.00/month

Integrations

Ratings/Reviews

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Company Information

Infinity Tracking
Founded: 2010
United Kingdom
www.infinity.co

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online

Infinity Call Tracking Frequently Asked Questions

Q: What kinds of users and organization types does Infinity Call Tracking work with?
Infinity Call Tracking works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Infinity Call Tracking support in their product?
Infinity Call Tracking supports these languages: English.
Q: What kind of support options does Infinity Call Tracking offer?
Infinity Call Tracking offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Infinity Call Tracking integrate with?
Infinity Call Tracking integrates with: Upaknee, Google Analytics, Optimizely One, Quantcast, QuanticMind, Salesforce, and Webtrends.
Q: What type of training does Infinity Call Tracking provide?
Infinity Call Tracking provides training in the form of documentation and live online.
Q: How much does Infinity Call Tracking cost?
Pricing for Infinity Call Tracking starts at $100.00/month.

Infinity Call Tracking Product Features

Call Tracking

CRM Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported
Call Log Not Supported

Conversation Intelligence

Call Recording Not Supported
Call Recording Cloud Storage Not Supported
Call Transcription Not Supported
Call Analytics Not Supported
Topic Tags Not Supported
Topic-Based Analytics Not Supported
AI Insights Not Supported
Call/Meeting Sharing Not Supported
Call Snippets Not Supported
Account Health Alerts Not Supported
Sales Coaching Not Supported
Win/Loss Analysis Not Supported
Video Conferencing Analytics Not Supported

Revenue Intelligence

Alerts / Notifications Not Supported
Dashboard Not Supported
Actionable Insights Not Supported
Video Call Interactions Not Supported
Phone Call Interactions Not Supported
Email/Message Interactions Not Supported
CRM Interactions Not Supported
Call Scoring Not Supported
Market Intelligence Not Supported
Sales Coaching Not Supported
Pipeline Visibility Not Supported
Conversation Intelligence Not Supported