Alternatives to 360 Textolic

Compare 360 Textolic alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to 360 Textolic in 2026. Compare features, ratings, user reviews, pricing, and more from 360 Textolic competitors and alternatives in order to make an informed decision for your business.

  • 1
    Podium

    Podium

    Podium

    Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.
    Leader badge
    Starting Price: $399 per month
  • 2
    Local Measure Engage
    Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.
  • 3
    Infobip

    Infobip

    Infobip

    Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email
  • 4
    Text Request

    Text Request

    Text Request

    Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers whenever you want, wherever you work. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement on our website. The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
    Starting Price: $59 per month
  • 5
    Weave

    Weave

    Weave

    Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.
  • 6
    TXTImpact

    TXTImpact

    TXTImpact

    TXTImpact is a trusted Mass Texting and Business Messaging Service provider, delivering reliable and affordable solutions for businesses of all sizes. Designed for simplicity and efficiency, the platform enables organizations to send mass text messages, bulk MMS campaigns, SMS polls, surveys, and automated reminders effortlessly. TXTImpact caters to diverse industries, including retail, healthcare, education, and nonprofits, offering customizable features to meet specific needs. Its intuitive dashboard simplifies the entire process, making it accessible even for non-tech-savvy users. With real-time analytics, message scheduling, and robust automation tools, it ensures seamless communication and engagement with your audience. Backed by a comprehensive knowledge base, tutorial videos, and responsive customer support, TXTImpact empowers businesses to achieve their messaging goals effectively. Whether you're running marketing campaigns, sending updates, or improving customer interactions,
    Starting Price: $29/month
  • 7
    Myopolis

    Myopolis

    Myopolis

    A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.
    Starting Price: $28 per month
  • 8
    360 SMS APP

    360 SMS APP

    360 SMS APP

    360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ channels—directly from your CRM. Trusted by 60k+ users in 100+ countries for 10+ years, it holds a 4.98/5 Salesforce AppExchange rating backed by 1,200+ reviews. Run two-way messaging from one console across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Sales, marketing, and service teams can send, receive, and track conversations without switching tools or losing context. Every interaction stays tied to CRM records—giving teams a complete view of customer communication and enabling consistent follow-ups across the lifecycle. Automate engagement with no-code tools for quick setup, or scale with CRM workflows and integrations for advanced use cases. AI boosts productivity and quality with suggested replies, message refinement, real-time translation, conversation summaries and insights, and next-best-action recommendations. AI chatbots and AI-
    Starting Price: $20 or $7 per month
  • 9
    SalesCaptain

    SalesCaptain

    SalesCaptain

    SalesCaptain is an AI-powered customer experience management (CXM) platform designed to help local businesses attract, engage, and elevate customers through one unified communication and marketing hub. It centralizes messaging from texts, calls, social media, web chat, and payments into a single dashboard, backed with AI-generated communications and follow-up workflows. Features include automated review collection, intelligently filtering and posting positive feedback, plus business listing optimization, smart campaigns for personalized text and email, multi-channel web chat powered by Buk AI, and built-in phone solutions with AI call reception, whisper coaching, transcription, and call tracking. It also offers a customer manager to consolidate customer data and interactions, referral and feedback tools, competition insights, and SmartPages for SEO visibility.
    Leader badge
    Starting Price: $300 per month
  • 10
    Statflo

    Statflo

    Statflo

    Harness the ability to communicate with customers through personalized messaging on their preferred medium. Statflo is the only fully compliant enterprise-grade customer engagement platform designed exclusively for front-line teams. Ensuring that you have the best compliance controls and security measures in place for customer outreach is our top priority. Intelligent filtering ensures your frontline teams use business text messaging to have personalized conversations that adhere to legal, security and brand requirements. Embed your favorite apps and tools to leverage customer data directly from within the platform to surface relevant information for use by your customer-facing teams. Harness real-time data to reach every customer on a personal level and build campaigns and offers targeted to each stage of the customer lifecycle.
  • 11
    Unifonic

    Unifonic

    Unifonic

    Unifonic is an AI-driven platform that enables personalized omnichannel customer engagement. It offers a range of communication channels, including SMS, WhatsApp, Messenger, push notifications, and voice, allowing businesses to connect with customers through their preferred mediums. The platform supports over 100 native integrations with tools like Salesforce, HubSpot, and Shopify, facilitating seamless workflow automation. Unifonic's Flow Studio provides pre-built templates for common use cases such as abandoned cart reminders, OTPs, and chatbot automation, simplifying the implementation of automated workflows. The platform is designed to enhance marketing efforts, streamline IT and operations with low-code development tools, and improve customer support by offering 24/7 AI-powered assistance. Unifonic has a global reach, with 95% coverage, over 25 billion messages sent, and more than 5,000 customers.
  • 12
    Atom

    Atom

    Atom

    Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp.
  • 13
    GirikSMS

    GirikSMS

    GirikSMS

    GirikSMS is a 100% Salesforce-native messaging and automation platform that enables businesses to communicate across SMS, WhatsApp, and web chat directly from Salesforce, supporting one‑to‑one, bulk, and multimedia messaging with seamless CRM integration. It includes rich automation features, like scheduled and drip campaigns, message templates, workflow-triggered responses, and automated follow-ups, all configurable via Process Builder, Apex, or flows. Powered by generative AI and Copilot functionality, GiriKSMS enhances agent efficiency with real-time response suggestions, sentiment analysis, and ChatGPT‑driven conversation support. The platform consolidates all messaging channels into a unified inbox, includes AI chatbots for 24/7 support and custom workflows, and offers tools like text‑to‑voice, message cloning, survey delivery, and dynamic sender number mapping. It also ensures compliance through opt‑in/out management and handles campaign scheduling and analytics tracking.
    Starting Price: $99 per month
  • 14
    SendSeven

    SendSeven

    SendSeven GmbH

    SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.
    Starting Price: €9 per channel/month
  • 15
    Relay

    Relay

    Tentie

    Send & receive text messages, set auto-responders, schedule notifications & accept payments using your existing business phone number. Respond to customer inquiries via SMS or Facebook Messenger so you can provide better support quicker. Automate important notifications like bill payment due dates, appointment reminders, etc. via text messaging. Segment your customers and send them targeted text messages to drive more sales. Charge customers, or create subscriptions within a text conversation. No need to switch between apps. 90% of text messages are read within 3 minutes. interact with customers, employees and contractors in real-time using mobile messages. Untether customer support from your website's "live chat" by giving customers the flexibility to message you anytime, even on the go. Create rule based drip campaigns to nurture first-time and VIP customers so you can grow your business.
    Starting Price: $50 per month
  • 16
    LeapXpert

    LeapXpert

    LeapXpert

    LeapXpert’s federated architecture enables seamless integration with powerful, business-critical applications. Using a mobile-first approach, users are able to conduct text and voice conversations through customers’ preferred channels, all within a secure and unified environment. Federation also allows adding features and functions that go beyond just messaging or voice, such as deep links with voice applications, message transformations, and media transcoding, chatbots that augment and amplify professionals in the conversation, and more. As instant messaging and communication further intertwine with daily life, the challenge of maintaining a separate business persona for business conversations grows. LeapXpert gives businesses a comprehensive view and full visibility of employee-customer communication without capturing employees’ private and personal messages.
    Starting Price: $24 per user per month
  • 17
    Sinch Engage
    Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.​
    Starting Price: 499€ per month
  • 18
    Alive5

    Alive5

    Alive Technologies

    Easily manage one-to-one, bulk, and automated chat conversations across multiple channels. In the last 24 hours alone, 141 billion messages were sent worldwide via social messaging apps, online chat conversations, and SMS. Increasingly, consumers expect businesses to offer instant messaging to interact with them. Whether it's an automated chatbot, bulk broadcast, or a one-to-one conversation with your staff, Alive5 facilitates an engaging and convenient messaging experience for your audience. Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.
    Starting Price: $50 per month
  • 19
    SMS Ninja

    SMS Ninja

    Ksolves India Limited

    GenAI SMS App for Salesforce SMS Ninja is a Salesforce-native, multi-channel messaging solution that empowers businesses to have personalized conversations with leads & customers. Whether it is SMS, WhatsApp, Email, MMS, Facebook Messenger, or Telegram, the platform lets businesses turn every touchpoint into an opportunity for meaningful interactions, strengthening customer relationships and increasing sales. A dedicated customer support team is available 24x7, ready to offer instant assistance whenever you need it. With Lifetime Refunds, you can request your refund anytime with no questions asked. Above all, the platform guarantees complete data privacy, enabling you to communicate confidently. Personal AI Assistant integrated with Lead Manager Ninja works as a game-changer, freeing customer support agents to perform other high-value tasks. Its quick & intelligent responses maximize customer satisfaction while boosting your team’s productivity.
    Starting Price: $7 per user per month
  • 20
    SPLICE Dialog Suite

    SPLICE Dialog Suite

    SPLICE Software

    Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be applied to both inbound and outbound messaging. And with award-winning analytics tools, you can see for yourself the difference quality communication can make!
  • 21
    Chaskiq

    Chaskiq

    Chaskiq

    Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.
  • 22
    Webinar Booster
    With Webinar Booster, you interact and engage with your webinar attendees via WhatsApp, without compromising your and their privacy, increase show-up rates and close more deals. Whether you use Zoom, GoTo Webinar, Webex, Google Meet, Microsoft Teams, or others, Webinar Booster is compatible with it. Traditional one-way communication channels such as Zoom & emails are limited to real-time feedback. Whether you present on or offline, you need an effective way to collect and engage with your audience. Texuto lets your audience communicate directly in real-time with you and your staff. Attendees join by clicking a custom link prior to your webinar and join a WhatsApp group-like experience, but one that doesn't reveal their phone numbers to the others or show how many other attendees joined. Send materials before the event to "warm" your audience, increase show-up rates with automated reminders and extend the conversation about your product or service beyond the webinar boundaries.
    Starting Price: $29 per 50 attendees
  • 23
    ValueText

    ValueText

    ValueText

    ValueText is a multi-channel messaging app for Salesforce. ValueText supports channels like SMS, WhatsApp, Telegram, and more. Easily start texting through SMS or WhatsApp from any records in Salesforce such as contacts, leads, opportunities and even your custom objects. Respond to customers using our Chat Console or Converse Inbox. Manage all the conversations in one place, add custom labels, use dynamic templates, send files and audio messages, schedule texts, set up auto responses, and much more! Want to quickly send or schedule your SMS and WhatsApp messages to many people in bulk? Not a problem, with ValueText you can do it from List Views, Reports or Campaigns. Send custom messages or use templates and bots. Looking to increase your efficiency and save time? You can automatically send SMS and WhatsApp messages in Salesforce through native automation tools (e.g. instantly confirm scheduled appointments, send reminders, special offers, and more!)
    Starting Price: $5 per user per month
  • 24
    SaleSmartly

    SaleSmartly

    SaleSmartly

    SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.
    Starting Price: $12.72 per month
  • 25
    Voizee

    Voizee

    Voizee

    Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure no customers calls are ever missed. Connect with your customers using SMS text messages. It’s easy and convenient – client can initiate text message from your website using Voizee widget and you can pick up from there. Centralize all of your customer conversations into one singular dashboard, no matter the channel.
    Starting Price: $16 per month
  • 26
    Rasayel

    Rasayel

    Rasayel

    Rasayel is a Meta Business Partner committed to solving the real-world communication challenges faced by businesses today. By focusing on WhatsApp, the platform capitalizes on the app's wide adoption & conversational nature to provide businesses with a fast & personal way to connect with customers. With a solid feature set & deep, powerful integrations, Rasayel offers a communication experience that combines ease of use with modern & innovative capabilities. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high-quality sales conversations & deliver exceptional customer experiences. Here are some feature highlights: - Quick 3-minute sign-up - Shared Team Inbox with 2-way messaging - WhatsApp Chatbot - WhatsApp Flows: Operational, Notificational & Promotional Flows - Campaigns - Reporting & Analytics - WhatsApp Broadcasts & Bulk Messaging - Open APIs & Webhooks - Automation: Automated Bots & AI Tools - Mobile apps
    Starting Price: $30/month/user
  • 27
    URVA Connect
    "URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers. With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels. The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships.
  • 28
    Sociocs

    Sociocs

    Sociocs

    Sociocs is a customer communication tool for your business. It's a single shared inbox which supports Twilio SMS (including bulk messaging), Google Business Messages, Google Review Management, Telegram, WhatsApp Business, Website Forms, Click to Chat by Text/SMS plugin, along with other features. It also has integration with Zapier (and other platforms) to automate workflow with other systems.
    Starting Price: $20 per month
  • 29
    Saysimple

    Saysimple

    Saysimple

    Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management
    Starting Price: €15 per user per month
  • 30
    Whaticket

    Whaticket

    Whaticket

    Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.
    Starting Price: $109 per month
  • 31
    GuestTouch

    GuestTouch

    GuestTouch

    Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
  • 32
    Message Blink

    Message Blink

    Sastorm Software LLC

    Message Blink is a robust SMS and WhatsApp messaging application built natively on Salesforce, designed to streamline and enhance customer communication within the CRM environment. It allows users to send one-to-one or bulk text messages and WhatsApp messages to leads, contacts, and custom objects, directly from Salesforce without needing to leave the platform. The app integrates seamlessly with Salesforce Lightning and Classic, enabling real-time, automated, and scheduled messaging through flows, process builders, and workflow rules. With Message Blink, marketing, sales, and support teams can improve engagement, reduce manual follow-ups, and deliver personalized communication at scale. Core functionalities include: Bulk Messaging: Send SMS or WhatsApp messages to thousands of Salesforce records simultaneously using standard or custom object lists. Automated Workflows: Trigger SMS/WhatsApp messages automatically based on user-defined events (e.g., lead creation, opportunity
  • 33
    Botbox

    Botbox

    Botbox

    Botbox is a platform designed for small and medium-sized businesses to help them to onboard customers seamlessly and automate acquisition/retention via the most popular messaging apps. Use smart triggers and easy automation to keep customers updated about your product and services through the most popular messaging apps. Reduce churn by 600% and increase sales with help of pre-built chatbots. Use chatbot templates or build on your own and deploy on Website, Messenger & WhatsApp with one click. Connect to apps you love to boost productivity or use Botbox API to do even more. Easily manage and request new HSM templates, design user opt-ins and manage your WhatsApp notification campaigns without having to rely on the IT department. Reach out to specific segments of your user base with the most relevant information, at the right time. Engage users using automation. Set triggers by analyzing behaviors.
    Starting Price: $49 per month
  • 34
    SendPulse

    SendPulse

    SendPulse

    A multi-channel marketing automation platform designed to help marketers create personalized promotional campaigns. Users can choose between email, SMS, and web push notification or build an elaborate message sequence by combining several channels in a single campaign. When it comes to email marketing, the platform packs all the necessary tools to automate lead nurturing and lead generation. Users can create custom subscription forms and grow their mailing list. Intuitive drag and drop allows users to design mobile-friendly email templates or choose a predesigned one from a massive gallery. The company, also, offers a transactional email service that users can use to send up to 12000 free emails via SMTP or API. SendPulse has its own chatbot builder. Users can create a Facebook Messenger chatbot or a Telegram chatbot and use it to send personalized campaigns or as an autoresponder.
    Starting Price: $9 per month
  • 35
    Frizbit

    Frizbit

    Frizbit

    Frizbit is a multi-channel Marketing Orchestration Platform helping marketing teams of transactional internet businesses to bring their customers back to their websites. Via Frizbit, internet companies can deliver optimized and personalized engagement experiences to their users by sending automated and hyper-personalized messages based on user behavior on both desktop and mobile devices. It allows marketers to create automated campaigns for each stage they abandon their journeys such as cart abandonment or product retargeting. These automated & personalized messages are sent multi-channel via web push notification, SMS, and email channels or it can be also connected to other channels such as Facebook messenger, WhatsApp or slack via webhooks. These are basically retargeting campaigns but without ads. In return, it helps recovering lost conversions, increase revenue, user retention and life-time value on their websites or apps.
    Starting Price: $49 per month
  • 36
    Happilee

    Happilee

    Happilee

    Happilee.io is a WhatsApp Business API platform that empowers small to medium businesses to automate conversations, manage customer support, and send bulk notifications through WhatsApp. Its key features include a no-code drag‑and‑drop chatbot builder for FAQs and 24/7 support, a shared team inbox for centralized conversation handling and collaboration, broadcast tools for targeted bulk messaging, WhatsApp Commerce functionality featuring storefront and in‑chat purchasing, scheduling options for automated drip campaigns and personalized alerts (e.g., stock updates, promotions). It seamlessly integrates with over 1,000 tools, like Zapier, HubSpot, Zoho CRM, Shopify, Google Sheets, Pabbly, and more, leveraging Meta's APIs and scalable infrastructure. This enhances response speed, customer satisfaction, and sales by enabling official WhatsApp features, CRM data sync, and rich automation workflows.
  • 37
    HORISEN Business Messenger
    All-in-one app for successful messaging campaigns and customer communication. HORISEN Business Messenger is a multi-award-winning platform for campaign management and omnichannel communication. It is a scalable, robust application for businesses of all types and sizes, built for professional Messaging and Marketing Technologists and Marketers. Business Messenger is a powerful turnkey application with all features needed for seamless communication across multiple channels, manageable from a single point. HORISEN Business Messenger enables brands to provide their customers with user-friendly and seamless experience across their preferable touchpoints. It is an all-in-one messaging technology solution for orchestrating seamless communication across multiple channels like SMS, WhatsApp, Telegram, Viber, Instagram, FB Messenger, Google Business Chat, RCS, Web Push, etc. With its powerful features, Messaging Technologists can take their messaging business to the next level.
  • 38
    Teletype

    Teletype

    Teletype App

    Teletype is an omnichannel customer communication platform that brings all your messengers, social media, email, and website chat into a single workspace. Manage conversations from WhatsApp, Telegram, Instagram Direct, Facebook, Viber, email, and website chat — all in one panel. Every customer gets a unified profile with full conversation history, contact details, and visit data. Built-in tools include a mini-CRM, smart request routing, operator performance analytics, AI assistants, reply templates, and broadcast messaging via Teletype Sender. Native integrations integrations with popular CRMs, telephony, analytics and automation services, plus an open public API for custom scenarios. Several integrations are available for free. 1000+ companies and 4500+ operators use Teletype to handle 350M+ messages. Setup takes 15 minutes.
    Starting Price: $18/month
  • 39
    Chattigo

    Chattigo

    chattigo

    Chattigo is an omnichannel platform that centralizes communication between companies and customers, integrating channels such as WhatsApp, Facebook Messenger, Instagram, Telegram, email and more in a single interface. It combines human interaction with artificial intelligence, through chatbots that use natural language and semantic analytics to automate responses and optimize processes. The platform allows multiple management, assigning and transferring chats to different agents or departments. In addition, it has real-time reports to evaluate efficiency and satisfaction in customer service. It also has a mobile application to facilitate conversation management, allowing agents to access their inbox, review and assign conversations, and use frequently asked questions to quickly resolve common questions. The platform is customizable and integrates with CRM and ticket systems, adapting to the specific needs of each company.
    Starting Price: $95/month
  • 40
    Poli Digital

    Poli Digital

    Poli Digital

    Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.
    Starting Price: $150/month
  • 41
    Sanoflow

    Sanoflow

    Sanodoc Technologies

    Unify your customer conversations across popular messaging apps like WhatsApp and Facebook Messenger with our all-in-one omnichannel platform for seamless conversational sales, promotional messaging, and enhanced customer service. Robust business messaging platform for driving sales & customer experience. Connect with customers via WhatsApp, Messenger, Instagram, and more using a single omnichannel platform. Enhance your communication and deliver a consistent, unified customer experience.
  • 42
    Umnico

    Umnico

    Umnico

    The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources. Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs. Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support. Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.
    Starting Price: $7 per month
  • 43
    Message.help

    Message.help

    Message Help

    Message.help - marketing automation service to increase sales. Our chatbots on WhatsApp, Instagram, Messenger, and Telegram make customer interactions a breeze. Visualize your sales funnel, unify your chats, and never miss a request. Automate tasks, launch bulk message campaigns, and boost team performance. Our chatbots respond even at night, and our bulk message campaigns drive engagement. Quick to set up, fully customizable, and with a special offer for Integrators. Try it for free today!
  • 44
    Chaport

    Chaport

    Chaport

    Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.
    Starting Price: $19/month
  • 45
    AnyChat

    AnyChat

    AnyChat

    AnyChat widget displays on every page of your site and provides as many contact methods as you want. Let your customers contact you via their preferred messenger. WhatsApp, Viber, Telegram, and over 50 communication channels are covered. Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly. Customize your widget color, style, icons, animation, position, etc, to fit your site branding. You can set it up separately for desktop and mobile devices. With chat agents functionality you can add your agents to handle all incoming live chat messages. Each chat agent can login to his own agent dashboard to handle and reply the messages. Increase your newsletter signups by incorporating a registration form directly into a widget. By using webhooks, you can seamlessly link the data collected to your newsletter service.
    Starting Price: $9.99 per year
  • 46
    Kommunicate

    Kommunicate

    Kommunicate

    What is Kommunicate? Kommunicate, an innovative AI-powered customer support platform, is designed to help businesses streamline their communication processes, enhance customer engagement, and provide round-the-clock support. Here's an overview of Kommunicate, highlighting its features, and benefits. Top Kommunicate Features AI-Powered Chatbots: Intelligent chatbots handle customer queries instantly, reducing workload and matching the brand’s tone. Multichannel Support: Manage customer interactions across web, mobile, WhatsApp, Facebook Messenger, and more. Seamless Integration: Integrates with CRM and helpdesk tools like Zendesk, Salesforce, and HubSpot. Live Chat and Handoff: Smooth transition from bot to human for complex queries. Rich Messaging & Automation: Supports images, videos, and automated workflows. Key Benefits of Kommunicate 24/7 support, increased efficiency, scalability, and customization make Kommunicate ideal for businesses of all sizes
    Starting Price: $100 per month
  • 47
    Textedly

    Textedly

    Textedly

    SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.
    Starting Price: $24.00/month
  • 48
    easyping

    easyping

    easyping.me

    Do outbound marketing with social instant messages. Yes, this guy just received a ping from our customer. Instead of email. It's the anti-email. Email lost credibility with spam. Social messages are different by design: people get only what they subscribed to. Social messages are 100% GDPR compliant.
  • 49
    Conversocial

    Conversocial

    Conversocial

    Only messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX. Join the world’s leading brands who believe in the power of messaging. Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly. Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation. Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels. Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%.
  • 50
    Sunshine Conversations
    The messaging platform for conversational business. Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. The way we communicate has fundamentally changed. With more than 5 billion accounts worldwide, messaging apps like Facebook Messenger, WhatsApp, and WeChat have made it easy to connect in a more personal way with friends and family from anywhere in the world. Businesses already know they need to be where their customers are. But with the growing number of channels and constantly changing technology, it’s become harder than ever to manage conversations across channels. With the rise of bots, AI, and interactivity in messaging, these channels are quickly evolving from places we chat to places where we do business.
    Starting Price: $145 per month