Predictive dialer software is a tool used by call centers to automate outbound calling by predicting when an agent will be available and dialing a list of phone numbers accordingly. The software uses algorithms to optimize call volume and connect agents to live calls without unnecessary wait times. It typically includes features such as call tracking, customer segmentation, automated voicemail detection, and real-time reporting. Predictive dialers aim to increase agent productivity by reducing downtime, improving contact rates, and streamlining the calling process. By using this software, call centers can maximize efficiency, reduce operational costs, and enhance customer engagement. Compare and read user reviews of the best Predictive Dialer software in China currently available using the table below. This list is updated regularly.
CallTools
Star2Billing S.L.
CallShaper
Convoso
Squaretalk
Close
Call Center Studio
T-Max Dialer & Communications
T-Max
Megacall
CloudTalk
ICT Innovations
Genesys
Xenialab
NICE
PhoneBurner
Vicidial Group
iCallify
Elision Technolab
Predictive Dialer
PowerDialer.ai
Adversus
BatchService
NexInteractive
Ricochet360
Pimsware
PhoneCall
Qubicles
Nuxiba Technologies
LeadDesk