Best Customer Service Software for Mac - Page 7
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Compare the Top Customer Service Software for Mac as of June 2026 - Page 7
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1
Calenderify
Calenderify
All-in-One Scheduling Platform for Booking, Polls, and Paid Sessions Scheduling isn’t just about picking a meeting time—it’s about turning availability into a smooth workflow that’s easy to share, embed, and automate. Calenderify brings booking, group coordination, publishing, and monetization into one connected platform. Whether you’re a coach offering 1:1 sessions, an agency coordinating client calls, or a team planning events across stakeholders, Calenderify helps you reduce back-and-forth and prevent double bookings with calendar sync and availability rules. With Calenderify, you can: Create booking types with custom details, questions, limits, reminders, and optional paid bookings. Embed booking pages on your website (WordPress, Webflow, or custom sites) to convert visitors into bookings where they already are. Run date polls where guests vote on times, and you can quickly confirm the winner. Publish services or events in a public directory for free.Starting Price: $19/month -
2
everything HelpDesk
GroupLink
everything HelpDesk is a simple web-based help desk solutions specially created for K-12 and local and state governments. Developed by GroupLink, a leading K-12 and government help desk, this robust help desk platform simplifies incident requests, increases productivity, and improves end-user satisfaction. everything HelpDesk provides a host of features that enable organizations to streamline and track issues, and report progress. These include email and calendar Integration, ZENworks and directory integration, asset discovery, mass ticket updates, multi-departmental service desk solution, iPhone and Android specialized interface, and more.Starting Price: $20.00/month/user -
3
Re:amaze
Reamaze
Build stronger relationships with your customers with Re:amaze. As a reliable web-based helpdesk, Re:amaze helps businesses support and engage their customers through a variety of communications channels Built for high-scalability, Re:amaze delivers a robust set of features that include chat and email as well as integrations for social media and mobile. Other key functionalities offered by Re:amaze include automated workflows, conversation permalinks, shared inboxes, public help sites, reporting, FAQ, and satisfaction surveys.Starting Price: $20.00/month/user -
4
HelpOnClick Live Chat
HelpOnClick
HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.Starting Price: $12.00/month/user -
5
PhaseWare Tracker
PhaseWare
Tracker by PhaseWare is a completely customizable customer support solution for businesses. Tracker covers issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more. Available as a cloud or on-site solution, Tracker empowers businesses to get a 360-degree view of customer information and do more with less.Starting Price: $49.00/month/user -
6
Bloomfire
Bloomfire
Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge engagement platform gives people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.Starting Price: $25/user/month -
7
VisionFlow
Visionera
Streamline internal processes with VisionFlow by Visionera. VisionFlow is a powerful unified platform for the development lifecycle of your business applications, software, and products. It is modular and covers key areas such as Helpdesk & Customer Support, IT Service Management (ITSM), Application Lifecycle Management, Project Management, Product Development, CRM and more.Starting Price: $20.00/month/user -
8
FluentStream
FluentStream
Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.Starting Price: $20.00/month/user -
9
QReserve
QReserve
A flexible & user-friendly scheduling platform to easily manage equipment, labs, meeting rooms, desks, consumables, amenities, people & more while providing a wide range of reporting & financial capabilities. With QReserve: -Set detailed resource access rules -Collect booking forms -Manage projects -Manage & track consumable resources -Check-in/out of bookings & auto-cancel late or no-show bookings -Integrate with existing Outlook & Google calendars -Allow on-kiosk booking from live maps/floorplans -Book from defined time slots -Invite guests to bookings & request RSVP's -Invoice & process payments -Check-in/out equipment with integrated barcode reader support -Access activity, actual usage, capacity & utilization data -& much more!Starting Price: $60/month -
10
CXONCLOUD
UNLOC Ltd.
CXONCLOUD is a B2B SaaS built to create, manage & measure the end-end customer experience in simple clicks. One solution that offers unlimited customer feedback, booking, loyalty, awards, rewards, referral marketing, email automation and helps businesses deliver a consistent seamless experience on all customer touchpoints. CXONCLOUD not only improves search but also simplifies customer engagement may it be a booking or feedback. It understands customer sentiments, immediately acknowledges customer concerns automatically & alert the impending negative word of mouth. The all-in-one app automatically measures the loyalty factor of customers & has readymade loyalty campaigns to engage customers on email & social media. The inbuilt referral marketing campaigns can help small business get new referrals from existing loyal customers in simple clicks. The loyal customers can be rewarded with promo codes & QR codes with automatic list generations & rewards management modules.Starting Price: $39.00/month -
11
Allegra
Steinbeis
Allegra software provides classical project management with which you can plan and manage your projects classically, agile or mixed. supports the Scaled Agile Framework (SAFe). So you can use agile methods even in large projects. Agile with Scrum and Kanban is a premium scrum and kanban tool. Use backlogs, epics, user stories, sprints and burn charts as well as integration with Git, Gitlab and Eclipse for high productivity in software development. Allegra offers task management features in which you can organize all kinds of processes in workspaces. Wrokspaces and processes can be structured hierarchically to any depth, e.g. for postal number areas, product areas or departments. With task management software, you can automate workflows without having to program anything. Automatic answering of emails, resubmissions, escalations and approval procedures: the graphic workflow editor and the task engine make it easy for you to automate even complex tasks.Starting Price: €40 per month -
12
RaveCapture
RaveCapture
Automate the capture of company and product reviews to showcase on your website and social profiles to increase sales. Customer reviews, product reviews, visual marketing tools, coupons, and SMS all under one roof. Collect reviews from your customers and display them on your site. Bring your site to life with authentic photos and videos from your customers. Increase repeat purchases by using coupons to incentivize customers. Reach your customers via SMS messaging and increase your review capture rate. Highlight your customers’ voices on your website and social media profiles to build trust with new customers and drive sales. Showcase customers’ reviews throughout their buying journey with on-site displays and social media posts. Share your stars on search engine results pages (e.g., Google) and your user-generated content on your social media profiles. Use content created by your customers to drive new sales from your marketing channels.Starting Price: Free -
13
Howazit
Howazit
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.Starting Price: $150/month -
14
Giosg
giosg.com
Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide. Successfully increase conversions and speed up your lead-to-deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions. Our platform makes sure your interactions are meaningful and constantly improving, thanks to our advanced targeting and reporting capabilities. Great experiences should lead to sales, right? Video conversations and live chat enable you to do it while enhancing your chance of a long-term relationship.Starting Price: €45 per user per month -
15
Iris Works
Iris Works
Iris Works is an intuitive studio management system built for photographers. Get organized and save time with online booking and automated emails, invoicing, contracts and questionnaires.Starting Price: $25.00/month -
16
LiveAdmins
LiveAdmins
LiveAdmins is a leader in providing live chat software solutions that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions, offered to over 10 industries across 8 time zones, are fully customizable and extremely easy to set-up. Helps increase online conversion rates subsequently adding to revenue streams. Bridges the gap between consumers and businesses by delivering an improved online customer experience. Highly trained operators and BI driven software enable you to better understand your customers’ needs.Starting Price: $25.00/month/user -
17
Faveo Helpdesk
Ladybird Web Solution
Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support systems. In today’s competitive startup scenario customer retention is one of the major challenges. Faveo offers a super easy setup. We’ve included an EASY step by step Installer. Faveo can also be installed in One click via Softaculous or Fantastico Auto Installer. Be amazed by how quickly you get up and running! Faveo comes loaded with integrated time-assigned priority ticket resolution and support system. Faveo comes with Rich HTML text editor and allow to reply to ticket in rich HTML text. Ticket locking mechanism to allow staff to lock tickets during response and avoid conflicting or dual responses. CMDB (Configuration management database), Configuration items (CI) tracking, Asset relationships.Starting Price: $485 one-time payment -
18
Deskpro
Deskpro
Deskpro is the only help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security, compliance and data privacy options. Deskpro deployment options include our cloud, your private cloud, on-premise or sovereign data centers. Enabling organizations to securely deliver the future of customer and employee experiences today.Starting Price: $39 per user per month -
19
Smartsupp
Smartsupp
Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites. See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording. Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today. Key features: Customizable chat box Customer satisfaction rating Automatic messages Mobile apps Shortcuts (canned responses) Detailed statistics Integrations with e-commerce platforms Visitor recording (session replay)Starting Price: $0.01/month/user -
20
ConSol CM/Helpdesk
ConSol Consulting & Solutions Software GmbH
ConSol CM/Helpdesk is the solution for efficient IT support for customers and employees, made in Germany. CM/Helpdesk allows you - partially automated or manually - to find quick solutions for all incidents, and requests. All incoming inquiries (e-mail, web form or self-service-portal) are automatically recorded and forwarded to the respective processor in the 1st level, 2nd level or other specialist teams by integrated workflow logic. FAQs and suggested solutions are available to help you find a solution quickly. The integrated change management enables the creation and tracking of simple and complex changes. Problem management is used for the elimination of major errors. And best of all: all processes and data structures can be adapted to your needs.Starting Price: € 69,00/month/user -
21
WhosOn
Parker Software
Unlock opportunities with AI-infused chat technology. With WhosOn, you get the smartest live chat features available – spanning bots, advanced analytics, conversational automation, and more. All deployed in the way that suits your business.Starting Price: $33.00/month/user -
22
Instant Housecall
Instant Housecall
Your customer can start a tech support session by downloading a small app or clicking an icon on their desktop. No pre-installation required. You’ll instantly access their computer. Once your remote support sessions ends, you can only gain access when you’re invited. Your clients get the ultimate in privacy and peace of mind. Not around? Customers can open a 12 hour time window during which you can connect and the computer can be left unattended. You can even receive an SMS letting you know that your customer is waiting. Choose your customer from a list and access their computer any time. You’ll need one-time permission from your customer for unattended remote access. Then you can access their computer again and again. Your customer can leave a message, ask to be referred to someone else on your team, or automatically connect when you sign in. View and control your customer’s computer as if you were in front of it.Starting Price: $29 per user per month -
23
Contractor's Office
PrioSoft
Contractor's Office is an advanced, easy-to-use estimating software that includes features such as professional CRM (customer relationship management), bid management, quotation, invoicing, job tracking, accounting and job scheduling. This out-of-the-box solution comes with localized, accurate residential/commercial cost database, pre-defined and customizable templates, job costing and budget-to-actual control tools, and external interfaces with other software. PrioSoft has sold over 5,700 systems to construction professionals. We have found that customers choose our software because of its quality performance, accurate cost databases, its variety of quotation and invoice formats (including AIA), ease of use, and customer support.Starting Price: $795.00/one-time -
24
C2 ITSM
C2 Innovations, a Sherweb company
C2 ITSM is an integrated business service management solution (ITSM) that supports and automates your business processes, exceeding customer expectations. Easily manage all types of requests, changes, assets, inventories, tasks and projects within a single platform.Starting Price: $44 per user per month -
25
Helpshift
Helpshift
When mobile users need help, the last thing they want to do is leave your app. That’s why we give them quick and easy in-app help that’s purpose-built for mobile apps and always on. Modern app users prefer messaging over antiquated email and phone support. So, we designed an in-app chat experience that’s easy to use and ready when they are. Our bots automatically resolve common user issues and capture support details for agents so users never have to repeat themselves. App-first support for app-first companies. That’s why we built the world’s best mobile, app-first customer service solution. Join us in ridding the world of bad customer service.Starting Price: $150.00/month -
26
Salonized
Salonized
Easy-to-use salon software that lets you keep track of your appointments, sales and client base, wherever you are. Start saving time and money. Our intuitive software is specially designed for salons. We offer all features for running your business smooth and easy, so you can focus on what you do best. Save valuable time by letting your customers book online, whether it’s via your website, Facebook or Google. Our salon software offers a complete toolkit for growing your business. Manage your schedule, sales and client administration stress free, wherever you are. Your time is precious. Use it wisely with an easily accessible and well-arranged schedule, reduced calendar gaps and easy online bookings. Increase your bookings by letting your clients book online at any time of the day, whether it’s on your website, Facebook or Google. Avoid appointment no-shows with automated text and email reminders and save money immediately.Starting Price: €17,5 per month -
27
Trengo
Trengo
Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.Starting Price: $22 per agent per month -
28
ReplayMonster
Bouncezap
Now you can watch actual user behaviour on your website and quickly identify issues with website pages causing loss of revenue. Then use Bouncezap’s conversion tools to remedy any issues. Bouncezap forms and opt-in’s help you to build email lists, highlight special offers and much much more. Our intuitive user interface guides you through the process so you don’t need to be an expert marketer or even have a developer.Starting Price: $19 per user per month -
29
Flectra
Flectra HQ
The Fastest Growing Open Source ERP & CRM Software With over 10,000 users worldwide, Flectra is the fastest-growing open-source ERP and CRM solution, trusted by businesses of all sizes. Our platform is designed to be flexible, feature-rich, and cost-effective, catering to a wide range of business needs. Built with a powerful modular design, Flectra covers every essential aspect of your business, including CRM, Purchase, CMS, Project Management, Sales, Inventory, Point of Sale, Helpdesk, Accounting, Human Resources, Manufacturing, and Marketing Automation. Our mission is to provide businesses with the tools they need to succeed in a competitive marketplace. Flectra’s customizable modules seamlessly integrate to offer a holistic, next-generation business management system that adapts to your unique processes. Experience the future of business management with Flectra—where innovation meets efficiency.Starting Price: $19/month/user -
30
Nextiva
Nextiva
Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.Starting Price: $19.95 per month
