Page 16 | Best Customer Service Apps for iPad of 2026

HappyFox Chat

HappyFox

Meet HappyFox, a practical help desk and customer support software solution. Reduce chaos and bring order to your support process with a robust support ticket system, self-service knowledge base and community forums. Convert email, phone, chat and web requests into tickets and keep them organized. Outsource complex and redundant workflows to a powerful smart rules engine. A ticketing system that can crunch your support process data. Create your own custom fields, workflows & personalize the support experience. Give your customers a unified support experience with HappyFox Help Desk and watch your customer loyalty and retention rates consistently improve. It gives you the tools to understand customer needs and provide apt support in a timely manner. Today, each business requires customer service management software that allows seamless communication between agents and customers.

Starting Price: $14.99 per month

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ServiceTonic

ServiceTonic is the powerful, flexible, easy-to-use, ITIL-aligned Service Desk and corporate service software. A unique automation and service management platform with a high level of configuration without the need for programming. ServiceTonic is the IT Service Management Software, aligned with ITIL, which allows IT departments to improve their internal management and increase user satisfaction, thanks to the use of a multichannel service desk, process automation, and asset inventory management and efficient access to information (KPI) to facilitate decision making. ServiceTonic allows companies to manage all types of requests, petitions, or incidents through its ticketing tool thanks to its powerful functionality, aimed at providing the best support to customers and users. Record any request received thanks to a powerful Multichannel Service Desk (Phone, Email, Mobile, Web, Chat, QR).

Starting Price: $20 month

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Simple Sales Tracking CRM

Simple Sales Tracking

Simple Sales Tracking is web-based sales CRM software for the tracking, analysis and forecasting of individual and team sales pipeline and contacts. Simple Sales Tracking was born out of a need that existed within our own sales team. Back in 2005 we tried a number of crm sales tools that were available, but each crm proved either too complex to use, difficult to learn, expensive or a combination of the three. Keep all your important files together and easily accessible by your entire team. The files can also be associated to your Sales and Contacts for quick retrieval. Keep on top of your to-do’s. A fully featured task management system that is also integrated within the Contact and Lead Management features. Forward any important email message to your personalized email address and it will automatically be stored in the system. In addition, if an email address is recognized as matching an email in any of your Sales or Contacts, an association between the two will be created.

Starting Price: $15 per user per month

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Thales Sentinel

Thales

Sentinel Software Monetization solutions combine licensing, protection, and entitlement management to drive business growth. Let Sentinel help you extract the most value from your software. Our software solutions help customers generate new revenue streams, improve operational efficiency, increase customer satisfaction, and gain valuable business insights. Based on award-winning technology, Sentinel has a strong global customer base with over 10,000 customers, in 30 industries located in over 100 countries. Sentinel solutions enable you to offer flexible business models, capture new revenue opportunities, and minimize revenue leaks. Sentinel solutions enable you to simplify supply chain processes, ensure business continuity, reduce risk, and eliminate operational overhead. Sentinel solutions enable you to create a highly personalized and fully connected user experience to increase customer satisfaction, reduce churn, and strengthen brand loyalty.

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NABD

NABD is a flexible, scalable and user friendly customer service and complaint handling platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.

Starting Price: $10.00/month/user

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Shore.com

Shore

Forget piles of paperwork. Shore POS makes payment simple, fast and reliable. Offer your customers all standard forms of payment and digitally manage your product inventory. You're going to love how Shore's digital accounting saves you time and headaches. It's in full conformity with all financial and tax regulations, and 100% secure. Offer your customers all common payment forms - debit, credit, and contactless with their smartphone. Shore Pay gives your customers a great selection: our mobile card reader accepts all common credit and debit cards. Your customers can also pay using Apple or Google Pay on their smartphone. Your customers can pick an available appointment 24/7 and book it on your web site, Instagram, Facebook, and even directly in their Google search. With Shore's calendar, you'll never lose track of your customer appointments and information -- even while you're on the go.

Starting Price: $15 per user per month

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Genbook

Genbook takes online bookings 24/7, can factor in time for clean-up, collects vital client information, communicates your policies, minimizes ghosting clients, makes checkout contact-free and so much more. Genbook connects you to your clients on social, mobile, and search so you'll never miss a booking again. Take payments off your phone or Genbook's point of sale, set deposit rules or secure payment details. Genbook helps you attract, convert and manage your client relationships from the convenience of your mobile phone. From the point of booking to converting reviews, Genbook's all-in-one solution makes your business experience shine! From last minute bookings to integrating your personal calendar, promotions and offers, Genbook is seamless and simple. You simply switch on the features you want, and off you go.

Starting Price: $25 per month

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Zingtree

Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work.

Starting Price: $25.00/month

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Ameyo by Exotel

Exotel

Artificially intelligent omnichannel contact center software to help enterprises. A flexible, enterprise-ready solution to thrive in the contactless world. Easy-to-use, powerful cloud-based call center software to be up and running in hours. 360-degree customer support with omnichannel ticket management. Humanize your Contact Center Interactions with Video Chat. A simplified and secure debt collection software to accelerate your debt recovery. Integrate real-time communications without owning or building a system. Faster conversions and reduced queries with conversational marketing. Increase Call Pick-up Rate with Truecaller for Business. Schedule a callback request for a world-class customer experience. Read, learn and enlighten from the best learning resources at your disposal.

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Heymarket

Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships. Your customers are messaging across SMS, Facebook, WhatsApp, and more. You should be, too. Heymarket’s business texting app gives you omnichannel capabilities to reach your customers where they are, on their phones. Messaging your customers is far more effective than almost any other form of communication. Text messaging has a 98% open rate and over a 50% reply rate. Heymarket lets you harness that power at scale using a texting service for businesses of all sizes. Heymarket pairs enterprise-grade security with unparalleled productivity. Route and assign messages to the right team member, collaborate in real time with private messages, and see how two-way conversations move faster.

Starting Price: $49 per month

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PlanPlus Online

Building better business begins by building better people. PlanPlus Online Business Edition is the only software product that combines a proven personal productivity engine used by over 15 million people with powerful Customer Relationship Management system. With collaboration, sales, marketing, and project management features, PlanPlus Online’s Business CRM solution enables productivity and ensures accountability within your organization.

Starting Price: $12 per user per month

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Live Assist for Microsoft Dynamics 365

Communication Business Avenue

With our secure co-browsing solution you can interact with your customers while having an audio & video conversation directly from your website or app. Increasing customer satisfaction has never been easier. With co-browsing you can show your users how to navigate your site or app, make a purchase, help them fill in a form, give suggestions and much more with audio & video capability. Users won’t need to install any plugins or software. Together with our partner LivePerson, we now have a new type of engagement called Messaging which takes Live Chat to the next level, adding flexibility. We have integrated popular 3rd party channels like Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, Apple Business Chat and more, agents can receive these Messaging engagements right inside Dynamics 365!

Starting Price: $49 per month

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BookingLive

Design your scheduling system with your own branding and white label your emails and domain name so you provide the best appointment booking journey available in an enterprise booking system. Our cluster of secure cloud servers are designed to ensure the highest levels of security and up-time, with daily backups. SSL-enabled technology protects the transmission of data. Automatically sync bookings and events to personal calendars including Google, iCal and Outlook. Customize your appointment booking journey with over 300 settings. Need bespoke development? Contact us today. Utilise our virtual queuing and concurrent traffic management to ensure your system remains online 24/7.

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Talkwalker

Social insights for the world's most impactful brands. Your reputation is everything. Make sure it’s protected, globally. Talkwalker is your extra set of eyes and ears. Its AI powered analysis provides real time insights into what's happening on all social channels and online media, across 187 languages. This enables you to quickly identify issues and complaints before a crisis hits. Benchmark your brand and campaigns with our proven KPI frameworks. Measure sentiment and brand health. Connect social efforts to real business results and provide your management with instant reports. Compare your results to the competition, across every channel. Discover what customers really think about your brands and products in real time. Maximize the social performance of your communication campaigns with data-driven technology. Find the best stories and the true influencers to boost your brand power. With Quick Search, spot the trending stories on your brand and industry, in real time.

Starting Price: $9,600 per year

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bubbleFiz

IMSX

bubbleFiz allows team communication and collaboration to get more work done and share information quickly, for large enterprises, small businesses, clubs and personal use. Free-flowing discussion can suffer from noise and a lack of purpose. bubbleFiz provides the smarts to combine chatter and structured information to ensure focus and clarity. Whether a shared task list, note, activity or key information. bubbleFiz allows you to tailor to your team’s exact needs. No need to start from a blank slate, benefit from best practices, and similar team experiences. bubbleFiz bundles give you a head start reducing time and effort from weeks to days.

Starting Price: $3 per user per month

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TruChat

TruVisibility

Good conversations turn leads into customers… and customers into brand ambassadors. Newbies and experts use our no-code, AI Chatbot builder to create bots. The gap between “growing” and “great” is automation. From customer attraction, to nurturing, to onboarding, and building fans, our AI Chatbot builder gives you the same tools Fortune 500 brands use to automate their processes. If your business relies on one or two sales superstars, your growth is limited. High-performing AI Chatbots can simulate authentic conversations of your top salespeople and deliver that message 24/7, with consistency, at scale. They’ll also never get sick, demand a raise, or get poached by your competition. Quantity is second only to quality when it comes to leads. High-performing AI Chatbots will filter out the tire-kickers from serious customers.

Starting Price: $30 per month

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Deskware

A combination of manual and automated processes allows you to resolve customer issues fast and efficiently, all in one place. The cloud-based nature of this ticketing system helps to keep track of conversations, prioritize, categorize and assign tickets so you are always a valuable resource for your customers. Deskware improves your communication between help desk agents and customers, resulting in faster, better problem resolution with no unnecessary friction. Agents and customers can communicate online, through email or through the Deskware mobile app. Among its many features, Deskware allows you to be organized and problem-solve your way. Within the system agents can create custom agent views and custom ticket filters to organize tickets beyond priority status in the queue. Deskware provides a system that is flexible, scalable and simple-to-use, making customer support an easily manageable process.

Starting Price: $29 per month

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Partium

Partium is a multi-modal AI-supported Enterprise Part Search. It makes it easy for your users in Maintenance and After sales & Service environments to find parts in spare parts portals, web shops, and maintenance systems. It allows technicians to search by image, text, filter, bill of materials, and tags. Hotline agents can confirm part search results and connect with the users. Partium also offers insights in your users' search behavior. Partium handles millions of spare part searches every month. Caterpillar, Parker, Liebherr, Deutsche Bahn, New Holland, The Home Depot, ENGEL, Wien Energie, and many other companies use Partium to provide not just a great search for their internal employees and customers, but a search that converts at higher rates because of relevancy, accuracy, and ease-of-use.

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Wowdesk

Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.

Starting Price: $5.00/month/user

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InterCloud9 Voice Messaging and IVR

InterCloud9

InterCloud9's Voice Messaging and IVR Software is a cloud based automated voice messaging and webphone solution with an integrated CRM. Our auto dialer will deliver your pre recorded message to one, hundreds or even thousands of contacts at once while also offering you the ability to make individual calls through an integrated webphone. Send your Text to Speech or Pre-Recorded message without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time. Users have full control to deploy on demand or pre-scheduled calling campaigns individually or simultaneously it's all up to you. Because our automated voice messaging system is cloud based there is no software to download or phone lines required and is fully functional anywhere with an internet connection. You're in full control with a dedicated phone number and web phone to send or receive calls and texts on.

Starting Price: $45.00

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Airy Messenger

Airy

From Conversational AI assistants to customer service experiences, own your own conversational platform with open-source Airy. Airy Core is an open source, fully-featured, production-ready conversational platform. With Airy you can process conversational data from a variety of sources. Since Airy's infrastructure is built around Apache Kafka, it can process a large amount of conversations and messages simultaneously and stream the relevant conversational data to wherever you need it. Connect anything from our free open-source live chat plugin to Facebook Messenger & Google's Business Messages to your Airy Core. This is all possible through an ingestion platform that heavily relies on Apache Kafka to process incoming webhook data from different sources. We make sense of the data and reshape it into source-independent contacts, conversations, and messages.

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SnapCall

seampl

Use video chat to connect with online leads and increase sales performance — whether it’s Online Shopping, B2B Sales, or Consulting Business. Reproduce the world-famous Live Video Shopping experience, and provide immersive Product Demo. Initiate Online Consultations without leaving the chat conversation. You no longer need to use a third-party video service provider, the video communication takes place directly without leaving the chat. Regardless of your screen sharing needs (presentation display, technical support), the entire experience happens in a single click and inside chat with the client. All agents can instantly playback their call records immediately after the call is ended. Find all your recordings in our embedded dashboard, even weeks after the call ends. Initiate a live video call within the chat with your client. Enhance collaboration by enabling screen sharing.

Starting Price: $29 per month

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InsuredMine

Help insurance agents maximize customer life time value - to sell more policies and retain more customers using digital insurance wallet, chatbot, and an agent portal. Features Include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL - Analytics Dashboard, Renewal tracker, Deal Board, Email Integration, Customer Chat, Reports. 3. CHATBOT - Agent Connect, AI Driven Quotes

Starting Price: $69per user per month

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Cituro

With our scalable appointment booking system for medium-sized and large companies, appointment scheduling becomes easier and more efficient. Thanks to the online appointment scheduling process, routine steps are completed automatically, reducing the effort and costs of scheduling appointments. At the same time, your employees gain valuable time and can fully concentrate on their core business. A modern service for your customers, which at the same time relieves your employees. With the online appointment booking from culture, your customers can book appointments around the clock. With just a few clicks, you can choose the service you want and the time you want – easily and conveniently online. The booked appointment is then automatically entered in the employee's appointment calendar in real-time.

Starting Price: €19.95 per month

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eLucid

WisdmLabs

eLucid is a powerful and comprehensive learning platform built for small and large enterprises to streamline take control of the employee, customer and partner training processes It covers every aspect of the training process— learning, practicing, and testing— making it a one-of-a-kind platform for a continuous learning environment. eLucid brings together conventional and superior tools to suit your enterprise learning needs and amplify training outcomes.

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Paldesk

Paldesk is a live chat software that helps convert your website customers. Perfect for both marketing and sales efforts, it connects multiple channels into one single dashboard. From there, it's easy to keep track of all your real-time conversations and follow up on with ease over e-mail. Offering flexibility and a dynamic app interface, it stands out as being adaptable and customer oriented when you need it the most.

Starting Price: $9 per user per month

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maaiiconnect

M800

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.

Starting Price: Free

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Streem

Elevate your customer's experience and put them first at every step with Streem's AR-powered remote video and support platform. Streem's AR-powered video incorporates into any channel strategy and amplifies your teams' ability to deliver customer-first experiences by seeing a space and capturing the right information the first time. Experts can launch a live remote video session on any channel only when seeing the space is necessary. AR-powered remote video is the most effective channel when customers need to show a product or space. Data sharing breaks down silos between teams and customers securely, consistently, and reliably. Streem offers the easiest AR-powered live video experience in the market, allowing experts and customers to focus on the conversation and not on the technology. Our team of Computer Vision and AI leaders are redefining the mobile camera into the future intelligent camera.

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FittleBug

AGS Aquisition

FittleBug is a real-time scheduling tool for the services industry. No blocks of time, FittleBug allows for down to the minute functional booking and many other unique features not seen in other "scheduling" tools. 4.8 out of 5.0 Stars!

Starting Price: $50.00/month

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SMART Software

SMART

Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.

Starting Price: $74.99

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Best Customer Service Apps for iPad - Page 16

Compare the Top Customer Service Apps for iPad as of June 2026 - Page 16

HappyFox Chat

ServiceTonic

Simple Sales Tracking CRM

Thales Sentinel

NABD

Shore.com

Genbook

Zingtree

Ameyo by Exotel

Heymarket

PlanPlus Online

Live Assist for Microsoft Dynamics 365

BookingLive

Talkwalker

bubbleFiz

TruChat

Deskware

Partium

Wowdesk

InterCloud9 Voice Messaging and IVR

Airy Messenger

SnapCall

InsuredMine

Cituro

eLucid

Paldesk

maaiiconnect

Streem

FittleBug

SMART Software

Best Customer Service Apps for iPad - Page 16

Compare the Top Customer Service Apps for iPad as of June 2026 - Page 16

HappyFox Chat

ServiceTonic

Simple Sales Tracking CRM

Thales Sentinel

NABD

Shore.com

Genbook

Zingtree

Ameyo by Exotel

Heymarket

PlanPlus Online

Live Assist for Microsoft Dynamics 365

BookingLive

Talkwalker

bubbleFiz

TruChat

Deskware

Partium

Wowdesk

InterCloud9 Voice Messaging and IVR

Airy Messenger

SnapCall

InsuredMine

Cituro

eLucid

Paldesk

maaiiconnect

Streem

FittleBug

SMART Software

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