Audience
Our target market are small businesses that deal with selling a product or service online.
About Paldesk
Paldesk is a live chat software that helps convert your website customers. Perfect for both marketing and sales efforts, it connects multiple channels into one single dashboard. From there, it's easy to keep track of all your real-time conversations and follow up on with ease over e-mail. Offering flexibility and a dynamic app interface, it stands out as being adaptable and customer oriented when you need it the most.
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Pricing
Starting Price:
$9 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
Paldesk
Founded: 2014
United States
www.paldesk.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
Online
Paldesk Frequently Asked Questions
Paldesk Product Features
Customer Service
Alerts / Escalation
Email Management
Knowledge Base
Live Chat
Social Media Integration
Virtual Assistant
Workflow Management
Appointment Management
Call Center Management
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Help Desk
Automated Routing
Customizable Branding
Document Storage
Email Integration
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Real-time Chat
Ticket Management
Alerts / Escalation
Community Forums
IT Asset Management
Incident Management
Known Issue Management
Multiple Brands / Products
Network Monitoring
Self Service Portal
Service Level Agreement (SLA) Management
Live Chat
Canned Responses
Customizable Branding
Third Party Integration
Website Visitor Tracking
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Transfers / Routing