Best Customer Service Software in Canada - Page 80
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Compare the Top Customer Service Software in Canada as of June 2026 - Page 80
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1
TURNOVER Helpdesk
SoftLanding Systems
The effective management of software problems and incidents can have a direct impact on how well applications are maintained over their life span. A solution that works in tandem with your corporate change management processes will provide many benefits, such as ease of control, seamless workflow, and audit compliance. TURNOVER® Helpdesk ensures effective end-to-end incident tracking and reporting. The system optimizes technical support efficiency by combining a full-service IT helpdesk with mobile-friendly browser-based end user self-service. End users get a fast and easy way to find answers to their own technical questions, enter requests, track the progress of their issues, all while on the move. Meanwhile, your IT staff can invest their time in more challenging and higher priority issues. End users get a fast and easy way to find answers to their own technical questions, enter requests, track the progress of their issues, all while on the move. -
2
ChatBeacon
ChatBeacon
Revamp your digital chat presence with Video Chat, Screen Share, SMS Chat and easy to use live chat software to reach customers. ChatBot Automation made EASY. Launch a ChatBot within MINUTES! Easily build custom tailored ChatBot workflows in a browser without any code. The new ChatBeacon Pro Digital Chat Platform comes with your own Dedicated, Hands-on ChatBeacon Account Manager to Reach Your Goals. Chat with your visitors and turn them into customers by handling their needs and questions to help close the deal. Give your customers the service and interaction that they deserve. A happy customer becomes a loyal one. Keep your customers happy with support at their fingertips. ChatBeacon gives you the power to answer any needs or concerns at a moments notice.Starting Price: $12.00/month/user -
3
Revelation helpdesk
YellowFish Software
The individually branded Self Service Interface provides a personalized experience for your end users and their managers to log new tickets, view current tickets and dashboards. Set up pre-defined action notes, which you can access through a drop down, within any open ticket in Revelation. Quick notes can be grouped and associated by end user, group, team, and more as is needed. Editing multiple tickets with a similar action note is easier than ever with Revelation’s Multi-Edit capability. Multi-Edit can be used to add an identical action note to multiple tickets, add billable time to several tickets, or even move tickets to different clients or projects. View a colorful visual summary of your ticket’s activity from the time logged until completion with Revelation’s Storyline feature. Storyline shows a timeline of system notes, how long a ticket has been open, status of ticket is also shown by color. -
4
WonderDesk
Web Wonderland
WonderDesk is a fully automated web based help desk software solution. It's a Perl CGI script that easily installs on your web server. It enhances the communication between your company and your customers. It keeps your company organized and efficient. No software is needed for your customers or technicians. It's 100% web browser based. Replace your support email link with the WonderDesk, and say goodbye to that messy email inbox and support requests that fall through the cracks. The WonderDesk help desk software solution keeps your customers happy for many reasons. Throughout the duration of each support request, they are notified via email each step of the way. At any time, they can log back in and check the status or update their support request. They can also work one on one with the technician that is assigned to the support request.Starting Price: $499.00 -
5
ServiceMobility
ServicePower
ServicePower's Mobile Workforce Solution provides your field technicians with real-time access to the tools, processes, and information they need to complete their service jobs on the first try. With increased visibility and standardization, customers know what to expect from your technicians, improving your customer experience and your brand reputation. ServicePower's Mobile Workforce Solution, ServiceMobility, reduces operational costs, improves the customer experience, and increases the lifetime value of every customer. See how ServiceMobility can innovate your modern field service organization with a personalized demo. ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently. -
6
Delivered
Jongla
Delivered provides the most modern and scalable messaging service to any brand that has a mobile or web application with customers. You can now enable social media features in your own service. Communal features along with chat tools will explode your customers' user experience and will engage them like never before. We provide a real-time, top-notch Messaging Solution to build a chat app & in-app messaging to your service, whether it is a native iOS or Android app or a website. With customization tools, you can integrate it to be a seamless part of your service's user flow and brand. With our moderation tools, you have the power to explore your chat data and protect the integrity of your brand. Manage conversations and export messaging data. Get the required data of basic and custom chats through analytics along with premium moderation tools. -
7
incadea.dms
incadea
incadea is The Automotive Cloud company, a global provider of automotive retail systems having cloud based innovative technology, strong partnership and relationships with largest OEMs with our global footprint in more than 100 countries and having people focused to fulfilling unlimited customer satisfaction. incadea help its clients improve their market positions through the use of state-of-the-art technology powered by Microsoft Dynamics 365 Business Central. incadea supports more than 4,000 dealerships across 60 leading OEMs to transform their businesses and become high performers. -
8
Machine learning based ITSM software to meet all your service desk and IT service management needs. Increase employee and IT productivity by creating and fulfilling services, and resolving issues faster with embedded machine learning and automation. Avoid customizations and reduce the resources required to update and run your service desk – whether on-prem or in the cloud – and drive down TCO. Satisfy employees and let them get back to work easily and faster with a consumer-like service experience they expect, at their desk or on the go. Deliver automated services with rapid and measurable outcomes that result in a superior user experience and accelerate continual business process improvement. Get a grip on assets throughout their lifecycle at no additional cost. Benefit from SMAX’s modern user experience and ensure IT investment optimization and compliance.
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9
HOTH Stars
The HOTH
Customer reviews can make or break your online reputation. Unfortunately, the majority of customers that are motivated to leave reviews often end in a negative review. With the HOTH STARS Reputation Management Software, you can get more positive customer reviews on ANY site of your choice, and privately handle any unfavorable reviews! With one code snippet you can collect reviews anywhere: On your email footer, your thank you page, or send it to your email list. If they rate you positively with 4 or 5 stars, they instead are prompted to leave a review on any site you choose! If the customer rates you 1-3 stars and expresses negative sentiment, they are prompted to send you a message privately – giving you a chance to handle the issue. Stay on top of your campaigns with our easy-to-use dashboards. From blog posts to video production, we’ve got your content covered. -
10
StackTome
StackTome
StackTome is a data platform that enables you to: Boost organic traffic by injecting semantically relevant review content across 1000s of pages on your site. Go beyond ratings to find best reviews using sentiment scores and A/B tests for displaying on your website. Access content from review sites like Google, Trustpilot, Feefo, Reviews.io and social platforms – Facebook, Twitter and Linked to collect all user generated content. Respond to positive reviews with predefined messages tailored to different customer groups and send negative reviews to customer support in a timely manner. Before applying audience segmentation, the client used to spend over 10.000€ to go beyond 2.000 purchases of high-ticket products. Unlock the true potential of your data! With just a few clicks, you can connect StackTome to your ecommerce store and leading marketing tools. Explore unlimited growth possibilities with easy and frictionless integrations! -
11
Relativity6
Relativity6
Use Relativity6 to Understand and Predict Customer Behavior. Identify and Keep your best customers. Cross-sell and Up-sell at the right time. Reduce monthly churn by .5 - 1%. Relativity6's Knowledge Graph is a massive data store used to contextualize customer behavior, outside of your internal data. The Knowledge Graph is built on a graph database with over 1.5TB of contextual data points, that help overcome challenges like data sparsity and uneven data sampling. Relativity6’s high performance, flexible infrastructure lets your team run experiments and learn fast without the heavy up-front investment. Trends and insights are surfaced quickly and our algorithms run on GPUs that rip through large datasets. Too many companies selling AI and Machine Learning try to hide everything behind the word "proprietary". But no one understands your business better than you. So we built Marvin as an open platform, designed to make it easy to collaborate with your data science team. -
12
WEBTEXT
WEBTEXT
CX Hub is a cloud platform designed to bring the enterprise closer to customers than ever before to provide a next generation customer experience today. The CX Hub platform allows companies to provide a revolutionary but natural customer experience via voice calls, voice assistants and their favorite messaging channels by joining the silos of Contact Center and CRM with messaging, AI, journey analytics & data. Contact center messaging: Enables Voice Agents in real time to identify a cell phone caller and text them information while they’re speaking. Agent also has a complete history of all messaging sent to / from a caller’s number. Enables Chat Agents to use their toll or tollfree numbers to interact with customers by SMS or MMS. Gives customers the option to skip being placed on hold and move from voice to messaging. -
13
Puzzel
Puzzel
Support your team and delight your customers with three, brilliantly integrated solutions. Consolidate all your incoming messages. Assign conversations to a specific agent or team. Categorize conversations for easy automation and reporting. An omni-channel solution: Voice, Chat, Email, SMS and Social. Integrates with over 40 partner applications. Accurate forecasting and scheduling including real-time management. Powerful, easy-to-use and affordable. Scalable and optimized for call centers. Puzzel provides all the tools you need to deliver exceptional customer experiences and grow your business. Connect with customers on their favorite channels, build advanced self-service experiences with AI, and optimize your team’s performance to increase efficiency and sales, all in our easy-to-use, cloud-native platform. We keep up with the latest CX and technology trends so you don’t have to. -
14
DAC Reputation Management
DAC Groupo
For multi-location businesses, monitoring and responding to online reviews can be an incredibly tricky, time-consuming, and—let’s face it—expensive task. With multiple review sites to keep track of and numerous reviews piling up on a daily basis, it can become almost impossible to keep up. DAC’s Reputation Management platform makes it possible for brands with multiple locations to quickly and efficiently pinpoint problems, take appropriate action, and track performance at every single location. You can conveniently monitor, manage, analyze, and mitigate bad reviews—and promote positive ones—in a single tool. Monitor and manage reviews across all major online review sites, including Google, Yelp, Facebook, TripAdvisor, and more. Respond immediately and efficiently, saving time and money—no need to visit each review site individually. Utilize pre-populated review responses to save even more time. -
15
Optiwe
Optiwe
Optiwe helps you scale your customer service and sales teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal. Do you want to serve your customers better and sell more? Stop using expensive solutions from the past decade. In Optiwe, every feature is AI-first and it's designed to help you optimize your digital interactions with customers. With Optiwe, you can train your AI Assistant one time and deploy it with few clicks to every modern digital channel like your Website, WhatsApp, Facebook, Alexa and Google Assistant. Optiwe analyzes every conversation and creates notifications to your customer service teams when a customer is frustrated or when there is a sell opportunity. Augment your reps with AI. During live chat sessions between your customers and your customer service teams, Optiwe provides AI recommendations. -
16
LabiDesk
LabiDesk
Shared Inbox, Ticketing System, Knowledge Base and Contacts will help you keep your customers satisfied and your departments organized! Organize your corporate inbox by departments and type of issues/ inquiries you receive from your customers and leads. Increase customer satisfaction and reduce support volume by enabling 24/7, 365 days, year. All your leads and contacts will be organized at the most convenient way. Follow up, close sales and upsale prospects. Improve customer experience and departments communication based on smart data: conversations, resolved issues per day, tags, trends and team leaderboard. Our team knows how hard it is to satisfy each and every customer,as everyone is so unique. We are here to meet the requirements of your uniqueness. -
17
Whistle Advisor
LegalTech Denmark
Of course, we want all our customers to get off to a good start with all our products. That is why we have introduced a new initiative “Get started” with DPO Advisor. We therefore invite all our customers to a "Get started" meeting with a focus on the use of DPO Advisor and how best to get started using the system. The meeting will be online and will be held on the last Thursday of each month at 10-11. The meetings are primarily aimed at new users of DPO Advisor or users who have not come this far in their work with DPO Advisor, but everyone is of course welcome to participate. We want to eliminate bureaucracy and free up human resources so that time and energy can be used where it can create momentum and results. We do this through the development of user-friendly software solutions that make spreadsheets and long forms superfluous, and law a language that is understandable. We develop the DPO Advisor, and similar products, where you can easily and clearly achieve security. -
18
Yumpingo
Yumpingo
From your brand mission, to service execution, to customer satisfaction – manage, track, and influence the end-to-end experience of your customers to reach your business outcomes – then set more. Capture in-the-moment customer satisfaction across all digital channels with a user-friendly and mobile-optimized review process. Map real-time customer satisfaction data to business outcomes to make confident adjustments by shift or at scale. Capture robust, live insights of your brand’s operational performance across venue and brand to understand the impact on NPS and customer satisfaction and make incremental improvements to categories vital to your experience management and your bottom line. From Marketing to the GM, assign tasks, solve complaints, forward screenshots, and engage teams to close the loop on every conversation. Uncover the root cause of customer satisfaction to detect the ‘why’ behind every score. -
19
Yosi
Yosi
Creating the virtual waiting room of the future. Say Goodbye to expensive kiosks, clunky tablets and clipboards! Yosi is a pre-arrival focused patient intake and registration system that is eliminating wait times, improving patient experience and increasing financial results for large health systems and busy care centers. Our end to end patient on-boarding solutions improves and optimizes your waiting room, starting before the patient’s arrival and continues after they leave. Appointments & Scheduling. Make it easy for patients to schedule an appointment in real time, integrated with your EMR. 65% patients are looking for ways to self schedule. Automate patient intake and registration with pre-arrival and best in class iPad that patients love. Allow patients to pre-register before they arrive. Quickly & easily collect patient side co-pays and outstanding balances before or during check-in. Create great experience for patients. Collect more. -
20
Zotec
Zotec Partners
We navigate the complex healthcare Revenue Cycle Management process to optimize your revenue. Are you ready to navigate a superior healthcare financial experience for your practice and your patients? Our dedicated team of industry experts, backed by technology and processes, will optimize your revenue while you focus on caring for your patients. Discover the Zotec difference. It all starts with our revenue cycle management processes fully adhering to SOC-1 & SOC-2. You can be confident our entire team delivers on this approach. As a result your organization will see the difference in your operating costs, revenue performance, and patient financial experience. Why settle for anything less? We never stop innovating for our clients. We put a team to work for you that understands your Revenue Cycle Management needs and optimizes your outcomes. We are a team of Innovators, Collaborators and Doers. -
21
Kinnek
Kinnek
Kinnek helps suppliers build a world-class online reputation and easily share it. Because when you win more trust, more prospects become loyal customers. Potential customers are looking for reasons to trust your company, and they want third-party sources to vouch for you. Are you ready to deliver that information to them when they want it the most? 94% of your customers will search online before deciding to do business with you. Be found in that moment. Kinnek profiles offer more visibility and credibility on all major search engines. Nothing generates more trust than genuine customer testimonials. With Kinnek, collecting and showcasing testimonials has never been easier. Arm your Sales and Marketing teams with the powerful tools they need to outshine your competitors. Kinnek’s Trust Assistant makes it simple to impress potential customers and re-engage existing ones. -
22
PtEverywhere
PtEverywhere
Personalized Experience. Help your patients reach their goals faster with our “anytime, anywhere” accessibility, customized programs, automatic reminders, convenient online booking, secure payments, and much more. PtEverywhere is your all-in-one physical therapy clinic solution. It’s designed to simplify the management of your practice, allowing you to schedule, document, invoice, and communicate directly with your patients from one easy-to-use interface. PtEverywhere gives you the freedom to focus on patient care and improving patient outcomes, while also giving you the data you need to keep your clinic competitive. Practice management in your pocket. Simplify the management of your practice: schedule, document, invoice, and share exercise programs from one easy-to-use interface. Connect with patients. Communicate directly with your patients anytime, anywhere. Share custom exercise protocols, new product recommendations and advice to help your patients achieve their goals faster. -
23
Kalysys
Kalysys
Welcome to The Only Software You Need To Run Your Entire Business – on any device. Run Your Dietitian and Nutrition Practice with One Platform – on any device. Kalysys Automates Your Business for Growth We’ve built our platform to modernize and simplify complex business processes. That’s why business managers across the globe are choosing Kalysys. Say goodbye to the complexity of using multiple apps to run your practice. Kalysys has partnered with health practitioners to create the ultimate practice management software to automate their processes and manage their practice 24/7 in one reliable – easy to use software – on any device. Whether its automating reminders for client appointments or following client calls, we’ve got your business communication needs covered. Kalysys automates your business for growth. We’ve built our platform to modernize and simplify complex business processes. Kalysys provides an all-in-one solution that matters -
24
LocalReviews
OneLocal
Earn reviews on key platforms faster than ever before. Our reputation management system automates your review generation process, allowing you to collect, review and respond to customer feedback — all in one place. People trust reviews over any other form of advertising. Potential customers need to be assured they're making the right purchasing decision. We help you give your customers the assurance they need by encouraging them to leave positive reviews on your public platforms. 92% of prospective customers check online reviews before making a buying or hiring decision. LocalReviews Features. Collect feedback from your customers’ preferred channels and manage your online reputation with our best-in-class dashboard. Generate hundreds of reviews. Our reputation management system never misses an opportunity to collect reviews from your customers. Posting on cruise control. With just a few clicks, customer reviews are posted to popular review sites. -
25
Instabot
ROKO Labs
Conversations that Increase Conversions. A Chatbot for your Website. The Most Intuitive + PowerfulConversion Chatbot Platform for Businesses Instabot is a conversion chatbot that understands your users, and then curates information, answers questions, captures contacts, and books meetings instantly. Our conversational marketing and experience platform is proven to increase conversions and reduce costs. You can build, integrate, and launch Instabot on your website, or as a landing page in 20 minutes or less. Quickly leverage data collected by Instabot by porting it over to your CRM, marketing automation, e-mail platforms, or internal portals. Once deployed, you can live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit your bot on the fly. Instabot is a smart chatbot. Leveraging AI functionality and natural language processing (NLP), Instabot is able to gain knowledge quickly and answer hundreds of questions over time. Seamlessly Book Meetings -
26
Tier2 Tickets
Tier2 Technologies
Help end users to submit the perfect ticket every time, even when their device is offline. Save technician time diagnosing problems through verbose, real-time diagnostics from the exact time of the issue, including a slide show of the steps leading up to the issue before your user submits the ticket (fantastic for resolving intermittent and impossible-to-reproduce problems!), and close more sales with the optional physical, brandable Helpdesk Button, providing “help at the push of a button”. -
27
Service-Run
Service-Run
Support Center Solution. Manage your simplified and effective helpdesk. Helpdesk. Use the power of collaborative ticketing. Prioritize, categorize, and assign tickets to the right agents and leverage the power of your entire organization to deliver customer delight. Give your customers the support they need. Provide your customers with a fully responsive and flexible interface. Simple admin panel. Clean and easy to use admin panel where you can manage the tickets you receive. Responsive design. Service-Run is responsive, that means it looks well in phones, tablets and desktop computers. E-mail notification. Inform your customers with automatic e-mail notifications. Ticketing systems are a means to support and help you deal with any issues/incidents in your organization, managing the incidents from the moment they’re captured through to their resolution. By systematically capturing tickets and categorizing them correctly, a ticketing system allows for proper management of incidents -
28
Bounce House
Bounce House
Start selling 1:1 sessions & classes online. Create a simple web page for your service, with bookings and payments built right in. Bounce House is for you if you offer a service with 1:1 sessions and/or group classes. You are a 1 person business - it’s just you, doing everything! You want customers to book time with you without the back and forth. You want customers to be able to pay online with all major credit cards. You want an easy way to manage your schedule and your customer information. Build your business in 3 easy steps. The world is different now– everything and everyone needs to be online, including you. 1. Put your service online with a simple web page In a matter of minutes, you can have your 1:1 sessions and group classes ready for customers to book and pay for. 2. Accept credit cards, right into your bank account When booking time with you, your customers get a secure checkout and are automatically sent confirmations and receipts. . Manage your schedule -
29
Things5
VISup
Things5. Powerful IoT Platform. for brands and OEMs. Things5 platform is designed to enable customer applications, empower R&D and improve after-sales service using analytics data. Connect your products. Domestic appliances. Professional tools. Industrial machinery. Vehicles and vans. Medical instruments. How it works? All analytics data in one place. Things5 centralizes the collection of data from all devices to enable new 360° services: from apps to big data analysis tools, to reporting to dedicated tools for the service. Ready-to-use platform features. Along with the analytics core, Things5 provides a complete backoffice to monitor your fleet of products, manage your devices and users. Secure and trusted technology. We work with industry-leading partners and cutting-edge technologies to ensure strongest security standards. We're currently conforming to OWASP guidelines and GDPR requirements. A complete suite of tools. Real-time status monitoring. Device activation and mgmt -
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OIANA
OIANA
Smart calendar in the palm of your hand. Track your appointments, find out who confirmed, make appointments, block schedules, all easy and integrated via mobile and web. online scheduling, easy and intuitive. With OIANA your client can also schedule services whenever it is convenient, including when you are on call or resting. All scheduling is simple and fast. Everything anywhere. When creating an appointment, service or new member of your team, everything will be instantly accessible on all devices, both for you and your customers. Never worry about missing an appointment. Decrease the risk of no-show. That task of calling confirming whether or not the customer comes for the scheduled time is passed. OIANA sends a reminder that can easily be added to the client's calendar and the day before the scheduled time, Ana sends an SMS requesting confirmation of attendance. The customer answers Yes or No at no cost. more assistance at the lowest cost. With OIANA you use your time