Audience

For startup companies looking for a tool that can serve as a customer support & sales prediction software

About LabiDesk

Shared Inbox, Ticketing System, Knowledge Base and Contacts will help you keep your customers satisfied and your departments organized! Organize your corporate inbox by departments and type of issues/ inquiries you receive from your customers and leads. Increase customer satisfaction and reduce support volume by enabling 24/7, 365 days, year. All your leads and contacts will be organized at the most convenient way. Follow up, close sales and upsale prospects. Improve customer experience and departments communication based on smart data: conversations, resolved issues per day, tags, trends and team leaderboard. Our team knows how hard it is to satisfy each and every customer,as everyone is so unique. We are here to meet the requirements of your uniqueness.

Integrations

No integrations listed.

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Company Information

LabiDesk
United States
labidesk.com

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Product Details

Platforms Supported
Cloud

LabiDesk Frequently Asked Questions

Q: What kinds of users and organization types does LabiDesk work with?
Q: What languages does LabiDesk support in their product?

LabiDesk Product Features

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration