Best Customer Service Software - Page 77
View:
Compare the Top Customer Service Software as of June 2026 - Page 77
Sort By:
-
1
Nilex Service Platform
Nilex
Nilex Enterprise® is a fully scalable system suite developed for organizations and businesses with high demands on its service management solution. As all in one solution, Nilex Enterprise enables complete ticket handling management, asset management, knowledge management and powerful functionality for approval flows in the Service catalog connected with full control process of ordering including invoice and billing. In addition, this solution gives the possibility of tracking and measuring time for maintenance and work on tickets. Nilex Enterprise as a complete software system integrates all functionalities needed for successfully doing business in medium and large organizations, along with faster resolving complex requirements and no need for additional software solutions. -
2
Support.com
Support.com
Technology can make life so much better when it works. But it doesn’t always. That’s why we’re available at a moment’s notice. From PCs and Macs, to iOS and Android, to connected devices like home automation systems, home theaters, wearables, gaming systems, and even drones — we get you set up and keep things running. Go ahead. Enjoy your gadgets. -
3
The Review Solution
Third Coast Interactive
Express delivers online reviews everywhere you need them most. Rearrange the order in which review sites are presented. Customer chooses where they want to leave their review. Respond to reviews on review sites with a simple click from your dashboard. Watch your customer reviews and rating increase every week at a glance. Scroll through and monitor individual reviews as they accumulate.Starting Price: $199 per month -
4
RevenueJump
RevenueJump
Our done-for-you funnels help you attract warm referrals, easy testimonials, and up to 600% more 5-star reviews. We’ve done the research that shows the #1 ranked listing on Google has an average of 172% more reviews than the #10 listing. Google favors local companies with higher search rankings, as do many of the other directories. Truly effective “word of mouth” marketing doesn’t just happen. You have to give it a nudge to make the strategy really work. Saying “we’re the best” is one thing. When somebody else says it about you, it means so much more. RevenueJump makes it easy for you to capture and share what your happy customers say about you. We’re happy to give you a demo of our powerful, revenue-generating application. Have a negative 1-star review? Download the 5 steps you should take in the next 24 hours. -
5
Proginov ERP
Proginov
The Proginov ERP system is the result of 20 years of experience that Proginov has gained in management information technology. Its objective is to manage the stages in the life of a product, from manufacturing through purchase, stock and statistics management to marketing, not forgetting after-sales service. It seeks to meet the requirements of all types of company, very small, small and medium enterprises and industries and associations, from the smallest to the largest, both in terms of functions offered and volumes processed. Product catalogue, multi-supplier, concepts of equivalent and substitute items, variations, batch and location management, registrations, quality control, direct order, logistics, variants, technical data sheets, documents, media. -
6
sensedata
sensedata
Customer Success and actionable data platform that, through technology, helps you build trusting relationships between your company and your customers. We use advanced techniques for analyzing large volumes of data, creating a unique view of the customer and generating insights so that your company can be much more proactive and accurate in its actions. We know that each company has its particularities and SenseScore is 100% customized for your scenario and business needs. We take into account the main indicators to calculate your customer’s health. This way, you anticipate risks and identify opportunities for your business. The SenseData platform connects with your digital tools and data sources. Through our own API, SenseConnect, we connect more than 70 tools, in addition to databases and spreadsheets, quickly and safely. Get all the information that really matters to your business. Count on our team of experts to help you overcome the barrier you have with data. -
7
Cliniconex
Cliniconex
Our light-touch workflow engagement platform helps care providers automate communications and engagement to simplify healthcare journeys for patients, families and staff. Better equip your team so updating patients, resident families and staff becomes second nature. Eliminate the burden of manual outreach so teams can focus on what matters most: caring for residents/patients. Be prepared for unforeseen situations by having a good communication plan and the right tools in place. Automated Care Messaging is a communications platform that works inside and alongside the tools you already use and adapts to the way you use them. Sold and supported by PointClickCare as well as compatible with any other EHR, our light-touch solution makes communicating with residents, families and staff a breeze. -
8
Omnicus
Omnicus
The single routing application you need to handle all interactions and channels across the contact center's operations. Manage voice, live chat, email, social media and SMS interactions through not seven, five or three, but one solution. Avoid having different agents managing the same customer on different channels, working on the same issue, and providing two different answers! The contact center and every single touchpoint is joined together. Your agents will effortlessly move between channels, while your customers will not even notice a 1% change in service quality across platforms. Allow customers to state their demands in plain language to the system without using a touch-tone menu. Let us help you build a self-service IVR system that wows your customers. With a single dashboard, access information in real-time, as well as historical metrics across every channel and customer service requests. -
9
Stairlin
Stairlin
Stairlin is happy to offer you now its new video application, for your virtual appointments. So you can connect with your customers wherever they are. Stairlin integrates all your communication channels in one simple and seamless interface to help you reach, engage and retain customers. A simple video consultation system, 100% secure, and which respects your privacy. Spend less time arranging appointments with our automated booking system show up-to-date availability, cancellations, modifications and set up automatic reminders and confirmation. Control your calendar at all time. Fully adaptable to your needs, it is synchronized everywhere: phone, tablet or computer. Free yourself from admin some with clever, easy-to-use features, built for self-employed. Stairlin helps you focus on what matters the most, your clients. -
10
Fobi
Fobi.io
Expand your pipeline, improve customer experience and grow your business. Fobi helps you communicate with your customers better. Welcome new visitors, reduce response time and offer help. Fobi supports your marketing and sales by generating new leads, gathering information about your users, and improving your reach. Fobi is not only free, but it is also super easy to setup. It requires no pre registration, only 3 simple steps and you're done. Copy and paste your Google form link in the in the upper section. Then edit your form to suit the conversational character of a chatbot. Choose how you want to embed the chatbot in your website. There are two ways: A Chat PopUp and an IFrame. Design the bot to your taste. Adjust the colors, size and texts, and that's it! Your bot is ready to use! Design the bot to your taste. Adjust the colors, size and texts. You can even change the figure inside the chat interface. -
11
YouReview
YouReview
YouReview is the world’s most effective review management software. This DIY reputation tool allows business owners to monitor, manage, and grow their business online by generating 5 star reviews and deferring negative reviews. Our methods are so fast and seamless, that your customers leave reviews without feeling bothered. Powerful online listing tool ensures your business information is accurate, available and optimized. Automatically enlist your customers to leave you a review through text or email. More positive reviews build your online rankings and trust. 88% of consumers consult online reviews before they purchase local services. Gain the persuasvie power of postive reviews on your site. YouReview’s Dashboard is a central hub for your critical review data and analytics. -
12
Dailybiz
Dailybiz
The full web solution to manage your business. Thanks to its multiple functionalities, Dailybiz offers a management experience that adapts to all your needs. Optimization of commercial management and monitoring of teams on a daily basis. Save time on administrative tasks: Increased daily productivity. Your dashboard accessible from your favorite browser, anywhere and anytime. Follow customer exchanges. Better prospecting, monitoring opportunities and managing after-sales service. Improve the efficiency of your sales team. Manage inventory for multi-channel commerce. Follow customer regulations. Manage general and analytical accounting, budgets, fixed assets, VAT declaration as well as tax packages. Plan and assign time spent and expenses. Analyze the profitability of your projects.Starting Price: €39 per user per month -
13
DEEP.assist
DeepSearch
Our product DEEP.assist is built for customer care and IT-Service Management. Most business processes start with a custom message. DEEP.assist understands the meaning of that message and extracts the relevant information. For channels like email or fax, fully automated business processes can be put in place with automation rates of up to 100%. For direct channels like phone or live chat, agents are assisted in real-time by DEEP.assist. We basically understand ALL of your customer requests, simple or complex, on EVERY channel. We can reduce the TOTAL cost of ALL customer interaction in your organization by 30%-50%. Any questions? We dramatically improve north star metrics in customer care by understanding the content of every customer communication. Independent from channel and articulation. We improve your most relevant metrics. It doesn't stop there. Understanding the meaning of customer communication creates a universe of opportunities. -
14
Creovai
Creovai
Conversation intelligence and real-time guidance for contact center leaders. Creovai uses AI to analyze all your customer conversations, guide your agents in real time, and deliver insights to improve contact center performance–all within a single platform. Creovai listens to and analyzes every voice and digital interaction based on the criteria you care about, reducing manual QA time and giving your team a complete view of agent performance and customer experience. Answer the biggest “what” and “why” questions about your customer conversations with AI-powered predictive scoring models, pre-built insight categories, and prescriptive dashboards. Make informed CX decisions and provide automatic real-time guidance to agents based on conversation insights and customer intent. Establish a closed feedback loop. Use insights from your customer conversations to optimize call scripts, inform real-time guidance, and drive ongoing operational improvements. -
15
Chatmeter
Chatmeter
Analyzing over 1.9 million locations and billions of customer reviews, social media mentions, and sentiment since 2009. Take control of the conversation around your multi-location brand or agency with Chatmeter’s all-in-one local SEO and business reputation management software. Chatmeter offers review management, listing management, local SEO management and many more online reputation management features for chains and agencies all from one easy to use dashboard. Trust Chatmeter’s dedicated customer success team with world-class NPS score of 76 to provide you with unparalleled support. Our easy onboarding process, monthly check-ins, and quarterly business reviews are the true secret to customer success. No matter where your business is listed, we help you reach the right customers every time. Chatmeter’s listing management software safeguards your business listings so you can rest easy knowing we’ve got you covered. -
16
Contact Cubed
Contact Cubed
We are a speech analytics company that unlocks the hidden insights that are buried within your call recordings. Our automated AI driven platform keeps the spotlight on 100% of your customer interactions. Stop flying blind - see what's hiding in your calls by scheduling a demo today. Our seamlessly integrated solution analyzes 100% of your calls using our proprietary speech & voice analytics platform. Your internal processes & goals with the power of industry specific C.I and cutting edge A.I. is our recipe for your success. Whether you're looking to increase conversion, improve NPS or just simply create call efficiency, we are your all in on solution. Every industry from collections, insurance, sales through banking has its own nuances, language, normalcy and we cover them all. Our dedication to optimizing the call center management experience solves it from every angle from simplest to complex. -
17
Churnly
Churnly Technologies
Churnly’s artificial intelligence gathers customer data and predicts which customers are likely to churn at each stage of the journey. Our software identifies patterns which determine why a customer may leave, helping you take the necessary action to retain them before it’s too late. Churnly views each seat as a sub-customer, which enables you to quickly understand what revenue is at risk for every paying seat. Activity and engagement are key indicators that your customers are successful with your product. Churnly uses Machine Learning to weight and track all user engagement across your product, giving you immediate insight to who is at risk and needs attention. Churnly’s predictive insights show you how much revenue you’re at risk of losing, and from whom, so your teams can intervene early, keep revenue and grow faster. -
18
CarChat24
CarChat24
We help you sell more vehicles by staffing your chat with real humans 24/7. We uphold your Dealership Brand by Engaging in Purely Live Conversations. Here's a glimpse. It's an automated message and can be customized as per your recommendation. The visitor shares his requirement at this stage or it's captured during the chat later. Agent gets visitor's name. Agent confirms the availability time of the prospect for a visit to the dealership. Certainly, the most important part of the chat, converting it to a contactable one. We ask them if there's any vehicle they would like to trade in. The message was sent in order to take the chat toward the closing phase. Again, the verbiage can be custom or standard. With over 80% of Live Chats related to inventory, we send lease specials, OEM incentives, specs, pictures, and videos in the chat window to help move the shopper down the road to the sale. BDC Style Scripts refined over 13 million chats. -
19
Uberall
Uberall
Help businesses capitalize on the high ROI that 'Near Me' conversions have by offering them a solid location marketing solution. With Uberall, your company can directly impact the online to offline journey and drive recurring revenue. How do you help your clients win local customers, now that 4 out of 5 of them search online before visiting a store? With Uberall, you can create total ‘near me’ brand experiences for your clients while opening up new revenue streams for your business. Real-time management of store location data across all search platforms, mapping systems, and media channels that drive sales. Social reviews produce an impact directly influencing sales at the local level. Proactively engage consumers on all platforms in real-time. Convert online searches into in-person sales. Leverage the power of search engines with optimized store pages that will boost SEO for every location. -
20
Okendo
Okendo
Capture high-impact customer reviews and showcase them on your site to build trust and drive conversions. Display customer photos and videos in stunning media galleries that showcase your customer community and differentiate your brand. Collect valuable first-party customer data to increase customer intimacy and optimize marketing performance. Fuel your marketing engine in Klaviyo with automatic data sync from Okendo. Capture rich and compelling customer content in the form of ratings, reviews, profiles, photos, videos, questions, answers and comments. A range of beautiful, customizable displays for showcasing your customer community at key points throughout your store. A range of tools and controls to manage your customer community. -
21
CT-Assist
CT-Assist
Here at CT-Assist we are small potatoes. We are minuscule compared to our competition and we are completely OK with that. We don't have all the bells and whistles, the large development team, support staff, and we most certainly don't have the million dollar budget. But what we do have, is a good product. We want to build a community of end users. The more individuals and business using the CT-Assist, the better it will become. Extensive real world use is the best way for us to improve and add new truly valuable features. CT-Assist provides a quick easy attended remote support option to provide support to your clients. As a single downloadable exe file CT-Instant Support makes it truly simple for the end user to initiate a remote support connection. It can be downloaded directly or placed on the users desktop for easy double click start up. CT-Instant Support was designed this way specifically for POS and kiosks without keyboards. -
22
Connect the Doc
Connect the Doc
Turn your happy patients into practice ambassadors and rank higher on Google with Connect the Doc’s review platform. Connect the Doc automatically asks your patients for feedback after their visit. Sit back, relax, and focus on providing the best quality of care. We’ll handle your online reputation so you don’t have to. Tired of positive reviews being posted on sites that your patients have never heard of? We help you generate authentic patient reviews on the sites that matter most: Google, Facebook, and other top industry-specific sites. Most patients looking for a nearby provider are looking on Google. Your rankings are largely impacted by the location of the patient searching as well as the recency, frequency, volume, and ratings of your reviews on Google and other top sites. More reviews mean higher rankings and more new patient leads. Choose from a variety of workflows to maximize your reputation goals. -
23
Cention Contact Center
Cention Group
Make agents and managers lives easier when you equip your support team with a contact center and an all-in-one communications solution. Whether in the office or working remotely, we have the solution for you. Advanced capabilities, but simple to use. Solving high volumes of incoming customer queries has never been simpler with our Collaboration tool. It enables agents to stay connected and reach out to other agents or external experts for additional advice when solving more complex queries, all on one platform. Access, customize and build your FAQs the way you want it. By creating a centralized information center for your support team, they can dramatically reduce time finding answers. Predefined and customizable analytics dashboard for managers to work with all data reports gathered and turn them into information to better support your business decisions. -
24
Cireson Remote Support
Cireson
Remote Support delivers efficient, consistent, and secure remote IT support by leveraging your existing Service Desk and Microsoft System Center Configuration Manager (SCCM) investments. Our remote troubleshooting apps integrate into your ITSM tool of choice, securely delegating key administrative functionality to Analysts for faster ticket resolution and greater control. -
25
CCIChat
Cyber Cast International
Convert any visitor into a loyal customer. CCIChat is a Free Live Chat for Websites. Close the gap between your website visitors and your customer service team. Convert mores visitors into customers by empowering your sales team with this awesome tool. CCIChat Agent Dashboard provides full insight of the visitors in your website while trigger automation proactively contact your visitor generating new leads on every interaction. Provide live support to your website visitors and generate new leads and sales with our messaging system. Build for productivity, CCIChat delivers fast chat communication and intuitive visitor tracking tools that allow you to be efficient. CCIChat enables multiple communication channels for your visitor convenience including chat messaging, audio calls, video calls and screen sharing. -
26
RambleChat
Ramble Chat
Welcome to RambleChat. Making it easier, more immediate and less intrusive for your prospects to connect with your sales team - that’s the mission of RambleChat. Now you can chat-enable every online touchpoint with our Chat from Anywhere™ services. Increase outbound email response rate by 265% with Chat from Anywhere™. Embed RambleChat in emails, cadences and proposals, and drive a 4x-6x greater response rate than email alone! Generate more sales conversations, qualify prospects faster, and personalize the experience for prospects. Sales is hard enough, let Ramble help. Now your target accounts can initiate conversations from anywhere online and be connected to the right sales rep every time. Ramble ABM leverages the data in your CRM and tech stack for highly accurate account and contact matching and personalization. -
27
ZoomInfo Chat
ZoomInfo
Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else. -
28
Viafoura
Viafoura
Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users. We work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. Our suite of engagement and personalization solutions — including real-time conversations, custom polls, community chat, ratings & reviews, an on-site community feed, personalized notifications and alerts — engage, convert and retain visitors directly on brands' owned and operated properties. Viafoura’s industry-leading, AI-powered content moderation solutions are customized to support each customer’s unique community guidelines. As a result, customers can scale and streamline their audience engagement and community-building initiatives while maintaining a civil and brand-safe environment. -
29
SO Connect
SO Connect
Get your local business found and chosen online. Control your business information on all platforms in one go. Manage and collect reviews to boost rankings! Instantly update business information on over 50 platforms - such as Google, TripAdvisor, Yelp & Facebook. Boost your star ratings and search ranking with more new reviews from satisfied visitors. Automatically collect email addresses, then stay in touch with appealing offers to keep them coming back. Collect your customers’ email addresses with WiFi login and stay in touch to keep them coming back. Gain access and insights from customers as they log into Wi-Fi. Send targeted and automated messages with offers and invitations. Build relationships that turn new visitors into regulars. -
30
Relay42
Relay42
Intelligent Journey Orchestration is the data-driven marketing strategy that mirrors customer behavior across all channels to deliver true one-to-one personalization in real time throughout the entire customer journey. Gone are the days when marketing drove the customer journey. Today, we live and work in a digital landscape that has put customers at the wheel, and that means it’s no longer enough to just meet customer demand — businesses must find ways to anticipate and answer customer need before it’s even expressed. Customer loyalty is awarded to companies that put their customers at the center of everything they do. Marketing departments are measured by their ability to acquire customers, drive upsell and cross-sell, and build customer retention and loyalty over a lifetime of customer interactions. However, businesses have long known that without access to integrated data, these activities become little more than a scattershot, best-guess marketing approach.
