Audience

Companies searching for a solution to manage and improve their operations

About Relay42

Intelligent Journey Orchestration is the data-driven marketing strategy that mirrors customer behavior across all channels to deliver true one-to-one personalization in real time throughout the entire customer journey. Gone are the days when marketing drove the customer journey. Today, we live and work in a digital landscape that has put customers at the wheel, and that means it’s no longer enough to just meet customer demand — businesses must find ways to anticipate and answer customer need before it’s even expressed. Customer loyalty is awarded to companies that put their customers at the center of everything they do. Marketing departments are measured by their ability to acquire customers, drive upsell and cross-sell, and build customer retention and loyalty over a lifetime of customer interactions. However, businesses have long known that without access to integrated data, these activities become little more than a scattershot, best-guess marketing approach.

Integrations

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Company Information

Relay42
Founded: 2010
Netherlands
relay42.com

Videos and Screen Captures

Relay42 Screenshot 1
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Product Details

Platforms Supported
Cloud
Support
Phone Support
Online

Relay42 Frequently Asked Questions

Q: What kinds of users and organization types does Relay42 work with?
Q: What languages does Relay42 support in their product?
Q: What kind of support options does Relay42 offer?

Relay42 Product Features

Customer Journey Mapping Tools

Templates Not Supported
Data Import / Export Not Supported
Action Management Not Supported
Attribution Modeling Not Supported
Collaboration Not Supported
Behavioral Analytics Not Supported
Surveys & Feedback Not Supported
Predictive Analytics Not Supported
Customer Profiles Not Supported

Personalization

Recommendation Engine Not Supported
Website Personalization Not Supported
Abandoned Cart Saver Not Supported
Contextual Targeting Not Supported
Experience Management Not Supported
Campaign Segmentation Not Supported
Behavioral Targeting Not Supported
Account Based Marketing Not Supported
A/B Testing Not Supported
Content Analytics Not Supported
Customer Profiles Not Supported