Audience
Customer journey analytics software for companies
About Pointillist
Stop wasting time with sticky notes and journey mapping tools, which can’t help you uncover the unscripted behaviors that occur in the real world. Our customer journey analytics software reveals the actual paths your customers take, as they engage with your company across touchpoints and over time. Real-time customer behavior drives the quantitative metrics you’re measured by, like revenue, customer lifetime value, churn, CSAT and NPS®. Unlike other customer analytics solutions, Pointillist lets you connect the dots between customer interactions and business goals in seconds, rather than days or weeks. Your customers expect personalized experiences driven by their current preferences and recent interactions. Pointillist enables you to engage your customers at optimal points along their journey, in real time and through the most effective channels.
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Integrations
No integrations listed.
Company Information
Pointillist
United States
www.pointillist.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online
Pointillist Product Features
Customer Journey Mapping Tools
Behavioral Analytics
Supported
Customer Profiles
Supported
Predictive Analytics
Supported
Surveys & Feedback
Supported
Action Management
Not Supported
Attribution Modeling
Not Supported
Collaboration
Not Supported
Data Import / Export
Not Supported
Templates
Not Supported
