Audience
Chains and agencies looking for a software solution that provides review management, listing management, and local SEO management
About Chatmeter
Analyzing over 1.9 million locations and billions of customer reviews, social media mentions, and sentiment since 2009. Take control of the conversation around your multi-location brand or agency with Chatmeter’s all-in-one local SEO and business reputation management software. Chatmeter offers review management, listing management, local SEO management and many more online reputation management features for chains and agencies all from one easy to use dashboard. Trust Chatmeter’s dedicated customer success team with world-class NPS score of 76 to provide you with unparalleled support. Our easy onboarding process, monthly check-ins, and quarterly business reviews are the true secret to customer success. No matter where your business is listed, we help you reach the right customers every time. Chatmeter’s listing management software safeguards your business listings so you can rest easy knowing we’ve got you covered.
Other Popular Alternatives & Related Software
LocalClarity
LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices.
Programs available for businesses with 10 to 10,000 locations and agencies of all sizes.
Core Offering:
* Review Management
* Local Listings
* Local Social
* Distributed Reporting
* Performance Analytics
* Competitor Tracking
Distinctive Capabilities:
* Bulk listing management
* Review Sentiment
* Automated Workflows
* Generative AI Responses
* App & Software Reviews
* Language Workflows
* Auto Response
Learn more
Reputation.com
Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.
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MyPlace
MyPlace is a guest engagement platform built to help hospitality venues capture verified guest data, generate more five-star reviews, and automate marketing growth by turning everyday interactions, like Wi-Fi logins, QR scans, and check-ins, into clean, usable customer insights and actions. It connects to existing Wi-Fi networks from brands such as Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel without extra hardware, launching a customizable branded captive portal that lets guests authenticate via email or social login while capturing and validating email and demographic data in real time for high-quality marketing lists. It also includes Wi-Fi marketing tools that sync guest activity to CRMs and marketing apps like Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, and others, so campaigns can run automatically, and a reputation management module that centralizes reviews, uses smart AI-powered replies, and routes positive feedback to public sites.
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Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.
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Integrations
Company Information
Chatmeter
Founded: 2009
United States
www.chatmeter.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Support
Phone Support
Online
Chatmeter Frequently Asked Questions
Chatmeter Product Features
Local Marketing
Feedback Management
Supported
Reporting / Analytics
Supported
Review Management
Supported
Advertising Management
Not Supported
CRM
Not Supported
Email Marketing
Not Supported
Live Chat
Not Supported
NAP Management (Name/Address/Phone)
Not Supported
Online Listings Management
Not Supported
PR Management
Not Supported
SEO Management
Not Supported
Social Media Management
Not Supported
Store Locator
Not Supported
Website Management
Not Supported
Review Management
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Social Sharing
Supported
Campaign Management
Not Supported
Dashboard
Not Supported
Negative Feedback Management
Not Supported
Review Request
Not Supported
Sentiment Analysis
Not Supported
White Label
Not Supported
