Best Customer Service Software - Page 62
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Compare the Top Customer Service Software as of June 2026 - Page 62
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1
MyRoom
HPE MyRoom
HPE MyRoom Visual Remote Guidance (VRG) redefines collaboration by combining the robust features of MyRoom with wearable technology. With VRG, MyRoom users can see everything the wearable user sees in real time, allowing them to provide feedback, help resolve issues, capture screens and annotate. Stay productive and remote in your secure MyRoom environment with VRG. The MyRoom Assist plugin is designed to assist IT support staff by allowing them to request remote control of a desktop, share their own desktops, grant remote control of their desktops to others in the room, and collect information. Available for MyRoom Premium. Whether your colleagues, clients, partners or students are across the street or across the globe, you'll make a great first impression with HPE MyRoom. Find the best subscription type for your needs. HPE MyRoom has a variety of features to ensure you get what you need for a successful meeting, whether it's with business partners, customers, support customers, etc. -
2
Youzer
YOUZER
The unique user repository informs you of the arrivals and departures of employees, temporary workers, service providers, etc. in real time. You can launch account creation/suspension actions with packages that you have set up. Youzer connects to all your applications to analyse and supervise all access accounts. Regularly check the alignment of each employee's authorisations. Everyone has access to what they need: no more, no less. Regular analysis of orphaned accounts, inconsistent authorisations, specific access rights, sensitive security groups, etc. A sales person, a technician, a consultant... The accounts to be created are different depending on the profile of the user who arrives. The resource packages allow you to create the right accounts for the right users. -
3
HelloBox
PixelHub
Most successful business begins with a conversation. Offer the contact channels your visitors already use on a daily base. The HelloBox partners program has been created with your productivity in mind. Generate a new stream of passive income, while helping your clients to maximize their online success. Display your branding on any client widget and easily manage multiple client projects from our agency dashboard. Add social proof to boost your conversions and credibility. Visitors see the latest interactions based on your HelloBox conversation statistics. Social proof leverages psychology to get your site’s visitors to take action by showing them the actions that other visitors are taking. The focus button can optionally be displayed on contact widget and bottom contact bar.Starting Price: $10 per month -
4
Uniphore
Uniphore
Optimize the entire conversation to improve customer experience and agent productivity with Conversational AI, Natural Language Processing (NLP) and Robotic Process Automation (RPA). Omnichannel AI-driven intelligent virtual assistant (IVA) driving customer engagement and increasing self-service and automation rates across IVR, web and mobile. U-Self Serve deflects transactional interactions from high-cost human agents using Conversational AI. Deliver frictionless and ongoing agent verification using voiceprints to increase customer trust and reduce contact center fraud. Monitor agent ID continuously during the entire agent shift and alert supervisor in real-time in the event of an ID issue. Leverage AI with real-time call transcription to deliver in-call alerts, guidance, and automation of agent after-call work (ACW) summaries and call dispositions. Deliver an increase in agent productivity, a reduction in time spent on ACW summaries and an improvement in accuracies. -
5
ZignSec
ZignSec
The best solution to business tasks of KYC, AML and verification procedure. Our software verifies over 3,000 government-issued documents from more than 190 countries. That's millions of verified identities a year and a lot of people working behind the scenes to help make the lives of millions, and one day billions, of people safer online. Automate the KYC & AML. Utilize the best customer experience. Award-winning customer due diligence software designed by ZignSec: 👉 Perform the verification quickly and in automated mode to give your users a great experience. 👉 Receive full compliance with the regulations and standards of eKYC with the platform that has successfully completed an audit by Big4. 👉 The best document recognition on the market, including non-Latin languages. 👉 Save money if your customer needs more than one attempt at verification. -
6
Cx Moments
Cx MOMENTS
Instant insights from your customer conversations. Discover what bothers your customers and hurts your business the most. In just a few clicks, categorize and trend 100,000's of customer support cases, tickets and live chats. Tagging tickets manually is cumbersome and unreliable, and Customer Service agents often fail to categorize the important details of customer queries. They can even leave up to 60% of your support tickets untagged. Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. We will also automatically apply new tags or categories to your entire ticket history. Cx Moments automatically summarizes your customer queries by area. Now, you can show each Department the customer issues they own. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on. -
7
Verified Reviews
Skeepers
Control the visibility of your brand and optimize your conversion rate with the most complete solution for collecting, moderating and publishing authentic reviews from your consumers. Use your customers to improve your visibility and the reputation of your brand and products! Use your customers to improve your visibility and the reputation of your brand and products! 96% of consumers think videos help them make an informed purchase decision which leads to a higher conversion rate. The right customer can create engaging videos that are just as powerful as your brand marketing. Since 2012, Verified Reviews has been supporting and developing co-created and customized products. What's at stake? An optimized customer experience and a better visibility for your company. We have one thing in common: to make humanity a top priority. To help you establish the best customer advice strategy, our team is listening to you. -
8
ShowHows
ShowHows
Create and publish amazing step-by-step learning content straight from your browser. Embed your ShowHows anywhere. All kinds of organizations use ShowHows to help their customers, members, users, students or employees get better at using their products, learn new skills, get helpful tips or advice. Embed anywhere on any webpage, blog or social feed with one simple code snippet. Or just send a link in a help chat or an email. Add lists of useful related items or contextual links to help people complete your guides. -
9
Clustaar
Clustaar
Get actionable insights from what your customers search on the web, in chatbots or say in reviews to drive traffic and improve your products and services. The referencing of your site, the study of data in your sector, a complete chatbot solution or even the optimization of your internal search engine. Because advancing SEO projects can take a long time: get out of your way with up to two SEO consultants dedicated to your business for a maximum of 4 days a week. Finally, quickly progress your SEO evolutions and take SEO to the next level! SEO Experts and Data Scientists work hand in hand to increase your SEO performance. Solution for automating user support and analyzing the conversations your customers have on the web. Recovery and analysis of your reputation on the web to improve your products and solutions. Landing page with possibility of real-time interaction with your prospects to better convert. -
10
Empower Reviews
Empower Reviews
EmpowerReviews is an automated reputation management platform, developed to empower business owners to proactively control and expand their reputation. Our technology allows small business owners to request and manage positive reviews, address negative reviews and develop their brand reputation online. We make it easy, so you can focus on your business! Maximize efficiency - eliminate countless hours needed to generate positive reviews. Customers automatically receive a simple form to provide feedback. Customer feedback and online reviews are gathered a central control panel that displays the rating scores and reviews. Positive reviewers are automatically signed in and routed to Social and Directory sites like Google and Facebook. Email notifications provide real-time alerts when feedback is provided. Negative reviews are captured for internal use, but are not published. -
11
vScreen
Vizolution
Customers are frustrated by being left to manually join information across steps and channels and these breaks create inefficiencies for your business, causing lost sales, higher costs to convert, rushed compliance requirements, and the erosion of your brand position over time. vScreen enables you to streamline remote journeys into effortless experiences: allowing customers to do everything they could in a face-to-face interaction, simplifying journeys so they start and end in the customer’s channel of choice. Verify identity, upload and download documentation digitally in real time on the call. It links up with your back office too. Explain sophisticated products and avoid confusion by displaying digestible information on your customer’s screen. Display terms and conditions and collect esignatures, building an audit trail that guarantees compliance. -
12
Luma Health
Luma Health
Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Headquartered in San Francisco, Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients. -
13
CallSource
CallSource
CallSource - Own Every Lead. CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics. We deliver insights to solve, strategize, and implement solutions for our clients engaging with their sales performance data. Since 1991, CallSource has recorded and analyzed over one billion phone calls, providing cost-per-lead analysis, sales conversion percentages, sales recapture solutions, and training and coaching solutions to thousands of businesses in the United States, Canada and Australia. As a business, CallSource believes in enhancing the performance and accomplishments of our clients and our people. -
14
True Lark
True Lark
Grow, retain, and engage your customer base instantly with 24/7 coverage. It is fully automated so you can get back to what matters most. True Lark (formerly FrontdeskAI) offers an AI assistant named Sasha. Sasha responds to your missed calls via text with quick-empathic responses 24/7. And it’s all fully automated, so you don’t have to lift a finger. Technology that matches how you run your business, not the other way around. Freedom to structure your business your way. Sasha manages your website to help answer questions, book classes or appointments, and connect with new clients. Increase revenue and retention by matching clients with the right pricing option and service in your brand's unique voice.Starting Price: $199 per month -
15
Surbo
Surbo
Surbo brings together the best of offline and online store allowing your end user to directly purchase product/service on chatbots. With Surbo, use machine learning chatbots to answer FAQs. Transfer the rest automatically to live agent without disrupting flow. Surbo helps you handhold consumers and convert passive visitors of your platforms into interested ones. Evolve and embrace the future of the automotive industry by providing seamless assistance to the buyers prior to and post the sale leading to more personalized and meaningful interactions. Customer expectations in the banking industry are evolving like never before. Deliver great value to your audience by leveraging the intelligence of chatbot with a human touch to improve customer service and make everyday tasks convenient and seamless. -
16
Joleado Live Chat Software
Joleado
JOLEADO is live chat software designed to help you connect with your visitors, generate more leads and make more money for your business. It was designed and created to be a powerful online tool that converts "website visitors" into "buying customers", or as we like to call it, chat to cash! Every interaction with JOLEADO becomes an instant contact. That contact becomes a lead. How qualified is that lead? JOLEADO can take them all the way to a closed sale! This means that time in chat becomes something more just "chatter", it becomes a lead and potential sale! We drive leads deeper into your sales process by using a comfortable and easy-to-use live chat experience on your website, social media campaign or even affiliate network. JOLEADO Live Chat will automate during after-hours to schedule appointments, gather visitor information and/or offer promotional incentives, we all love conversions, but a closed sale? Awesome right? -
17
Citadel Team
Thales SIX GTS
As easy to use as your personal communication apps, Citadel Team is compatible on all your terminals and offers all the standard features of instant communication. Operated by Thales and hosted in France, Citadel Team offers a high level of security and guarantees a model without data resell. Activated when necessary, with the end-to-end encryption option, only your devices can read your conversations. Deploy, control and manage your corporate fleet from the Citadel Team administration console, while guaranteeing the identity of your users via their professional e-mail. Increased team reactivity, centralized conversations and file sharing in private or public personalized spaces for your projects. Boost communication by inviting thousands of members in dedicated chat rooms! Citadel Team also allows you to discuss privately with each of your internal collaborators and invite external partners. -
18
WebReviewSite
GoBiggi
Between the need to be found online and the need to give potential clients a tangible reason to contact you, WebReviewSite is your absolute best choice. A site makes you real. Reviews make you an expert right from the start. A constant flow of reviews makes your site dynamic and loved by search engines. WebReviewSite is the absolute best choice for companies without a website or for new businesses and organizations who'd like to expand their online presence. Feature your essential business information, services, profile, and gallery, along with real reviews we help you get. Built on an optimized SEO platform, so you can get real, get found & get chosen. Be the obvious choice. Make your reviews easily accessible. A proud vendor shows positive reviews on their company website. -
19
Synthetix
Synthetix
Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel. -
20
GuideCX
GuideCX
GuideCX® is a client implementation and onboarding project platform that helps you invite, guide, and engage internal and customer teams in a transparent process that delivers value faster. You only get one chance to make a first impression. A smooth and transparent client onboarding and software implementation process is key to putting your best foot forward. Get visibility when you’re onboarding new customers with the industry’s only enterprise-level reporting engine. The GUIDEcx Navigator gives you the ability to forecast, optimize, and automate your client onboarding. Customer retention is won and lost during the first 30 days of the onboarding experience. If you treat the customer onboarding experience as an afterthought, your contract with the client will become just that – and who wants to leave money on the table! -
21
eola
eola
eola has created next generation booking technology, enabling businesses to increase their bookings and easily manage their day-to-day admin via one beautifully simple platform, and saving valuable time to focus on delivering outstanding experiences. -
22
Botbot.AI
Botbot.AI
Don’t make your users think, engage them in a language and on a platform they’re comfortable with. Why learn a new software when you can integrate what you have and make your workflows just flow? Most enterprise processes involve requesting and providing data, which is traditionally done by asking relevant personnel. We are automating most of this conversation, for less time wasted on such repetitive, menial, and transactional conversations. Botbot.AI has been pre-trained to understand specific queries within niche domains such as finance, HR, F&B, healthcare and customer service, giving you speedy and flexible implementation. Imagine the productivity of one bot augmenting you at work, and now imagine you, managing a network of bots! We’ve built the one network you’ll need to interface with everything else. Whether it’s by the number of transactions or customer satisfaction ratings, it’s all up to you, and our chatbot will optimize conversations. -
23
Gubagoo
Gubagoo
The conversational commerce platform designed for auto dealers. Offer a complete car buying experience from your website and Facebook. Your customers can browse your inventory and ask questions anytime through live chat, texts and messenger. Work together to increase customer satisfaction. Watch live conversations and jump in to make a personal connection with your customers. Highlight your best offers and display them based on unique visitor behavior to create a personalized experience for your customers. Get high quality bottom of funnel leads that are ready to convert into sales. Turn us on and watch the leads pour into your CRM. Make it easy and enjoyable for customers to communicate with your dealership. Our omnichannel chat platform will enable you to boost engagement and convert more deals. -
24
C2Perform
C2Perform
A full suite of performance management and employee engagement tools - all under one roof. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.) No more spreadsheets. No need to manage employees across multiple platforms (and pay for them). Not to mention trying to pull data from all those platforms to give you a view of what’s going on. You’ve got everything you need to improve performance and engage your teams in C2Perform. -
25
DataOceans
DataOceans
DataOceans is a leader in Customer Communications Management (CCM), providing data-driven, omni-channel communication solutions. We empower organizations to generate and deliver personalized letters, notices, and statements more efficiently - simplifying processes and supporting compliance efforts. Additionally, we help businesses better engage with customers through intuitive self-service portals that make billing, payment activities, and other self-service transactions more efficient. Drawing on over 15 years of experience, DataOceans has consistently delivered solutions to a wide array of organizations, spanning Fortune 500 corporations and innovative start-ups across the highly regulated consumer finance, credit union, banking, and healthcare sectors. By closely collaborating with client teams, we ensure the seamless implementation of solutions, fostering enduring partnerships. -
26
ChatrHub
Chatr
Simple yet powerful omnichannel solutions to engage customers quickly and cost-effectively. Deliver great experiences for companies with tens of thousands of agents to two person support teams. Communicate with customers using one contact center platform. ChatrHub offers voice, chat, text, email, and social built on AI to help your employees service your customers faster, better and at a lower cost. Attain your customer service goals with easy-to-use IVR, phone, email, SMS, chat, and social automation. Provide answers to your agents and customers instantaneously. Give them the right solution the first time and every time. Use templates to respond to common emails, SMS, chat or social messages. Schedule appointments, generate leads, and promote your business with AI chat. Connect to one of our many APIs or build custom webhooks to provide your employees and customers the information they need immediately.Starting Price: $16 per month -
27
Ogmyos eventManager
Ogmyos
eventManager is the complete management solution for companies and structures wishing to optimize their customer relations and after-sales services. Complete software in rental mode and accessible via the web (SaaS), also available in project mode (custom development). Benefit from CRM modules – shared calendar – Outlook synchronization – document sharing – collaborative work – surveys – emailing campaigns – business follow-up – event management on the same platform. From prospecting to conquest, to loyalty building through multi-channel order taking to collection and accounting transfer, we support our customers towards success and sustainable development. Our technical and functional experts advise you on setting up an appropriate, simple and effective software solution. We offer you a configurable global offer allowing the structuring of your complete cycle of the organizational management of your structure. -
28
Hibot
Sofka Technologies
Optimize your communication, manage your data and have your own platform to improve the interaction of your customers through human agents and Chatbots. You can have multiple agents attending WhatsApp conversations, Facebook Messenger and Instagram comments. Know the flow of conversations, average time of these and the quality of response from your agents. Provide 24/7 attention with our chatbots tailored to your needs. Increase conversions and drive sales through real-time conversations. Provide timely support to your customers through their preferred channels. Manage the taking of orders with your agents or with our custom designed chatbots. You do not have to have multiple WhatsApp lines to communicate with your clients, with Hibot you can have a single line and the number of agents you need so that they simultaneously respond to the requests of your users. Thanks to its conversation balancing system, Hibot identifies the agent with available capacity to attend to your client. -
29
Scheduled247
Costansin Technology
Scheduled247 is the leading appointment scheduling software that combines simplicity with flexibility. Creating a calendar of appointments can be done in just three steps. Apart from improving your customer experience, which is the most obvious answer? Well, think about all the time you save from automating all your booking interactions with your customers. Avoid back-n-forth emails and telephone calls which may still result in erroneous double bookings! This appointment scheduling software is one of our most popular SaaS applications with over 1,000 businesses a month, from entrepreneurs to startups, and larger organizations. In just three steps, your business can have its own scheduling calendar that you can share with your customers or embed on your website. Using latest Cloud technology, customers can book appointments immediately without any loading time that deters their user experience. -
30
Mongrov
Mongrov
Build an app for all user's devices that runs natively with a single code base. Create rich customer experiences with Your brand & creativity using much familiar Javascript. We take care of building & publishing updates instantly. A complete package of services that makes the app development process simple & faster. With single tenancy, you own your independent database and instance of the software, and everything goes over secure channels. You can extend the backend service as well. You can add plugins to improve the workflows. To get maximum value from your software applications, they must integrate with and communicate with one another. Cloud environments allow for easier integration with other applications through the use of APIs and Webhooks.Starting Price: $3 per user per month
