Audience
Healthcare institutions interested in a patient access and communication software solution for their healthcare operation needs
About Luma Health
Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Headquartered in San Francisco, Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.
Other Popular Alternatives & Related Software
DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations.
Key Features:
• ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers
• ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling
• Automated Reminders and Recalls
• Digital Patient Forms and Surveys
• Automated Waitlist and No-Show Recovery
• Secure Messaging, Telehealth, and Online Payments
• And more
Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.
Learn more
PatientTrak
PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable.
We offer patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable.
PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.
Learn more
NextGen Healthcare EHR
NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers.
NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available.
NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal.
Learn more
Mend
Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.
Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.
Learn more
Integrations
Company Information
Luma Health
Founded: 2015
United States
www.lumahealth.io
Videos and Screen Captures
Other Useful Business Software
Custom VMs From 1 to 96 vCPUs With 99.95% Uptime
Live migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online
Luma Health Product Features
Appointment Reminder
Appointment Scheduling
Supported
Calendar Management
Supported
Email Reminders
Supported
Online Booking
Supported
Payment Reminders
Supported
Recurring Appointments
Supported
Rescheduling
Supported
SMS Messaging
Supported
Two-Way Messaging
Supported
Call Reminders
Not Supported
Appointment Scheduling
Appointment Reminders
Supported
Automated Scheduling
Supported
Calendar Sync
Supported
Client Database
Supported
Group Scheduling
Supported
Mobile Access
Supported
Multi-Location
Supported
Online Booking
Supported
Recurring Appointments
Supported
Online Payments
Not Supported
Room Booking Management
Not Supported
Medical Scheduling
Appointment Management
Supported
Drag & Drop
Supported
Multi-Location
Supported
No-Show Tracking
Supported
Patient Records
Supported
Patient Scheduling
Supported
Physician Management
Supported
Recurring Appointments
Supported
Self Service Portal
Supported
Billing & Invoicing
Not Supported
Facility Scheduling
Not Supported
On Call Scheduling
Not Supported
Staff Scheduling
Not Supported
Patient Engagement
Appointment Scheduling
Supported
Care Planning
Supported
Collaboration
Supported
Messaging
Supported
Mobile Access
Supported
Patient Education
Supported
Progress Tracking
Supported
Self Management
Supported
Patient Portal
Not Supported
Personal Health Record
Not Supported
Patient Scheduling
Analytics/Reporting
Supported
Mobile Access
Supported
Notifications/Alerts
Supported
Online Scheduling
Supported
Patient Communications
Supported
Patient Intake
Supported
Reminders
Supported
SMS Messaging
Supported
Approval Process Control
Not Supported
HIPAA Compliant
Not Supported
Patient Portal
Not Supported
Patient Records Management
Not Supported
Payment Processing
Not Supported
